Jim's Pet World

★★★☆☆

Pets & Animals

Pets & Animals
More choices in Villa Park:
Resultset_next

PETSMART

5521 Mirage St Yorba Linda, CA

Resultset_next

Wagon Train Feed & Tack

7618 E Chapman Ave Orange, CA

3.2 25
Hi! Sign in to let us know how Jim's Pet World was?
Write a Review
.

I keep pet rats. I've been looking around for a pet store that sells rats as pets other than the two big stores. Looking at the website for Jim's Pet World, they seemed to say all the right things to make you think they sell rats and mice

3
★★★★★

I keep pet rats. I've been looking around for a pet store that sells rats as pets other than the two big stores. Looking at the website for Jim's Pet World, they seemed to say all the right things to make you think they sell rats and mice

.

Its been well over a year since my family and I bought a "12 week" old puppy from Jims Pet World. She was the cutest thing but when we brought her home she was very lethargic and sickly. She had kennel cough, pneumonia, and giardia. After all this was treated she was still sick and about two weeks later on a Sunday she had started to have seizures. We took her to the emergency vet and found out she had distemper. My family and I had to put her down and it was the hardest thing I ever had to do in my life after 22 years. When we told them about the situation the refused to pay anything and ALL of the owners were so rude. My aunt bought the sister of the puppy before we knew they were sick and she had been diagnosed with distemper too. ALL IT TAKES IS THREE SIMPLE VACCINES TO PREVENT THIS. Jim's Pet World is disgusting and if you want to buy your puppy from somewhere that promotes animal cruelty, here's the place to do so.

1
★☆☆☆☆

Its been well over a year since my family and I bought a "12 week" old puppy from Jims Pet World. She was the cutest thing but when we brought her home she was very lethargic and sickly. She had kennel cough, pneumonia, and giardia. After all this was treated she was still sick and about two weeks later on a Sunday she had started to have seizures. We took her to the emergency vet and found out she had distemper. My family and I had to put her down and it was the hardest thing I ever had to do in my life after 22 years. When we told them about the situation the refused to pay anything and ALL of the owners were so rude. My aunt bought the sister of the puppy before we knew they were sick and she had been diagnosed with distemper too. ALL IT TAKES IS THREE SIMPLE VACCINES TO PREVENT THIS. Jim's Pet World is disgusting and if you want to buy your puppy from somewhere that promotes animal cruelty, here's the place to do so.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have always enjoyed visiting the store, but about my neighbors bought a beautiful pup, and sadly the dog was diagnosed with distemper, they had to put the pup down. My scare is that the store should have been shut down, srubbed with bleach and sanitizers, I don't even know if the store was checked out. My neighbors were devastated, the vet told them she had not seen a case of distemper in years, very scary as this is highly, highly contagious. I have not set foot in the store since.

Savannah

1
★☆☆☆☆

I have always enjoyed visiting the store, but about my neighbors bought a beautiful pup, and sadly the dog was diagnosed with distemper, they had to put the pup down. My scare is that the store should have been shut down, srubbed with bleach and sanitizers, I don't even know if the store was checked out. My neighbors were devastated, the vet told them she had not seen a case of distemper in years, very scary as this is highly, highly contagious. I have not set foot in the store since.

Savannah

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Just a pity business and I am not even sorry:).
The owners knew perfectly what they were doing by selling us a sick dog.

1
★☆☆☆☆

Just a pity business and I am not even sorry:).
The owners knew perfectly what they were doing by selling us a sick dog.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It's funny how this lady said ".I have already left severall reviews regarding the acquisition of my new pet." Listen if you have a bad review write it if you have a good review write it and move on why do you feel the need to bash and dwell on a situation? will it make your problem with them any better by doing so? no? I didn't think so, so for all the small minded and people who think writing tons of reviews will make anything better your surely mistaken. * sorry to burst you bubble" sorry i just had to comment on her people like that drive me crazy ( constant commenters)
Well my trip to Jim's was fine, It smelled well like animals as it should it is a pet store haha . I loved their fish I had a lot of options and they gave me all my information and so far so good! I love how their dogs are open for you to touch not like the ones behind glass, now thats cruel! So for my 7th time going there i rate it a 5. They all had good knowledge on everything in that store. All the animals looked like they were happy and their cages were clean. I think this will be a longtime store for me! (PS. To the lady i commented on don't respond back I don't care or want to here what you have to say SORRY! haha.

5
★★★★★

It's funny how this lady said ".I have already left severall reviews regarding the acquisition of my new pet." Listen if you have a bad review write it if you have a good review write it and move on why do you feel the need to bash and dwell on a situation? will it make your problem with them any better by doing so? no? I didn't think so, so for all the small minded and people who think writing tons of reviews will make anything better your surely mistaken. * sorry to burst you bubble" sorry i just had to comment on her people like that drive me crazy ( constant commenters)
Well my trip to Jim's was fine, It smelled well like animals as it should it is a pet store haha . I loved their fish I had a lot of options and they gave me all my information and so far so good! I love how their dogs are open for you to touch not like the ones behind glass, now thats cruel! So for my 7th time going there i rate it a 5. They all had good knowledge on everything in that store. All the animals looked like they were happy and their cages were clean. I think this will be a longtime store for me! (PS. To the lady i commented on don't respond back I don't care or want to here what you have to say SORRY! haha.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 3 people found this review helpful.

.

The puppy we bought is sick.He was coughing, had a parasite and an ear infection.
We have another dog who had never been sick before, we also had to bring him to the vet.
The free visit to the vet in Glen Ellyn you gave us,the vet did not

3
★★★★★

The puppy we bought is sick.He was coughing, had a parasite and an ear infection.
We have another dog who had never been sick before, we also had to bring him to the vet.
The free visit to the vet in Glen Ellyn you gave us,the vet did not

.

very disapointed.I have already left severall reviews regarding the acquisition of my new pet.Please, leave a review regarding your experiences.you may have sign a paper telling that the shop is not responsible for the vet bills, you may have lose money and break your heart but YOU CAN SPEAK, TELL. Because they are responsible to sell animals in bad condition, it is cruelty.

1
★☆☆☆☆

very disapointed.I have already left severall reviews regarding the acquisition of my new pet.Please, leave a review regarding your experiences.you may have sign a paper telling that the shop is not responsible for the vet bills, you may have lose money and break your heart but YOU CAN SPEAK, TELL. Because they are responsible to sell animals in bad condition, it is cruelty.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

My brother bought a doxypoo from Jims pet world on Sunday took it to the vet and it already has a bad bad case of ear mites. The poor thing is three pounds and was whining non stop until he was taken to the vet and the problem was found. They are also testing his stool so who knows what will come back from that test. The place is disgusting, the poor dogs are in bins walking in their own poop passing ear mites to each other. We called to tell them they said ok thank you and hung up on me. The siblings of this innocent puppy must have them too and are suffering and they don't do anything. We bought our dog from a breeder and what a huge difference it makes. He is healthy was spoiled and taken care of for the 8 weeks until we took him home. If I had the money I would buy and rescue all those dogs!!!!!!!!!!!!!! I am also calling the animal cruelty society.

1
★☆☆☆☆

My brother bought a doxypoo from Jims pet world on Sunday took it to the vet and it already has a bad bad case of ear mites. The poor thing is three pounds and was whining non stop until he was taken to the vet and the problem was found. They are also testing his stool so who knows what will come back from that test. The place is disgusting, the poor dogs are in bins walking in their own poop passing ear mites to each other. We called to tell them they said ok thank you and hung up on me. The siblings of this innocent puppy must have them too and are suffering and they don't do anything. We bought our dog from a breeder and what a huge difference it makes. He is healthy was spoiled and taken care of for the 8 weeks until we took him home. If I had the money I would buy and rescue all those dogs!!!!!!!!!!!!!! I am also calling the animal cruelty society.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Great selection of snakes in my opinion. Petco only had one snake for sale. my snake is pretty small and it just inhaled a mouse.....coolest thing ive seen. I dont know why everyones hating on the pet store. It is a pet store, it shouldnt smell like heaven. Jims Pet Store for life!!!!!!!!!
ps pretty badass pirahanas there toooooo

2
★★★★★

Great selection of snakes in my opinion. Petco only had one snake for sale. my snake is pretty small and it just inhaled a mouse.....coolest thing ive seen. I dont know why everyones hating on the pet store. It is a pet store, it shouldnt smell like heaven. Jims Pet Store for life!!!!!!!!!
ps pretty badass pirahanas there toooooo

.

The owners lied to my friend on the dog they bought 3 months ago. It had MANGE!!!! How can this happen!?!?!
I went with when she bought it and the place stunk horribly and looking at the cats, dogs and other critters, their cages were a mess! I told her to just walk out but their prices were good. HUGE mistake!!!!

0
★☆☆☆☆

The owners lied to my friend on the dog they bought 3 months ago. It had MANGE!!!! How can this happen!?!?!
I went with when she bought it and the place stunk horribly and looking at the cats, dogs and other critters, their cages were a mess! I told her to just walk out but their prices were good. HUGE mistake!!!!

Pros: its close

Cons: animals are dirty, place smells horrible

.

I have been going to Jim's for over 15 years! 15 Years! I have gotten a German Shepard, and a mutt terrier. BOTH very healthy and ALIVE. I have bought fish there and often just go there so my kids can pet the puppies without going to a store that stinks worse than a farm...Its a very clean place considering the type of business and family type atmosphere. Someone here said they take dogs back at anytime, I DONT BELIEVE THAT IS TRUE. You should ask beforehand, but I don't think it happens...at least not with money back...I am not knocking them, just want you to know that I don't think you can do that...

4
★★★★☆

I have been going to Jim's for over 15 years! 15 Years! I have gotten a German Shepard, and a mutt terrier. BOTH very healthy and ALIVE. I have bought fish there and often just go there so my kids can pet the puppies without going to a store that stinks worse than a farm...Its a very clean place considering the type of business and family type atmosphere. Someone here said they take dogs back at anytime, I DONT BELIEVE THAT IS TRUE. You should ask beforehand, but I don't think it happens...at least not with money back...I am not knocking them, just want you to know that I don't think you can do that...

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I bought my Jack Russell from here in March 2008. She was healthy and well taken care of. I took her to the required vet visit and all was good. I have never had a problem with her health. She like every other dog does like to go into the liter box but I found at Petsmart a litter box she is unable to get into and no longer is she enjoying kitty treats. She was like any other dog when it came to training and potty issues. She is fully house trained after alot of hard work. I do not understand how someone can blame a pet store for a dog that is not house trained. You need to be willing to take that dog outside to relieve themselves or they will on the floor. That is the OWNERS fault. I would send anyone looking for a dog to Jimmy's. I did look at a shelter for a dog but it seems like you really need to be looking for a larger dog cause that is usually what shelters have. They are fairly priced and actually when I bought my dog I had a set budget and I was able to get them to lower their price. Just know what your looking for and what things cost before you go into the store and you will understand they have great prices. My dog is the best thing I have bought in a long time and I would buy a dog from here again.

4
★★★★☆

I bought my Jack Russell from here in March 2008. She was healthy and well taken care of. I took her to the required vet visit and all was good. I have never had a problem with her health. She like every other dog does like to go into the liter box but I found at Petsmart a litter box she is unable to get into and no longer is she enjoying kitty treats. She was like any other dog when it came to training and potty issues. She is fully house trained after alot of hard work. I do not understand how someone can blame a pet store for a dog that is not house trained. You need to be willing to take that dog outside to relieve themselves or they will on the floor. That is the OWNERS fault. I would send anyone looking for a dog to Jimmy's. I did look at a shelter for a dog but it seems like you really need to be looking for a larger dog cause that is usually what shelters have. They are fairly priced and actually when I bought my dog I had a set budget and I was able to get them to lower their price. Just know what your looking for and what things cost before you go into the store and you will understand they have great prices. My dog is the best thing I have bought in a long time and I would buy a dog from here again.

Was this review helpful to you?
Ratings_icons Ratings_icons

4 out of 4 people found this review helpful.

.

Ok, to "Larry"... poop eating is a common problem in dogs, ESPECIALLY cat poop. They are notorious for loving the cat box. Please do not blame a store for your failure as to manage/train your dogs.

I like Jim's. These aren't puppy mill dogs, they're dogs from neighborhood litters usually accidental. The puppies are well cared for and fed quality food. They will take a dog back at any time.

Great selection of high quality foods for dogs, cats, and small animals. I also buy frozen mice for my snake there.

4
★★★★☆

Ok, to "Larry"... poop eating is a common problem in dogs, ESPECIALLY cat poop. They are notorious for loving the cat box. Please do not blame a store for your failure as to manage/train your dogs.

I like Jim's. These aren't puppy mill dogs, they're dogs from neighborhood litters usually accidental. The puppies are well cared for and fed quality food. They will take a dog back at any time.

Great selection of high quality foods for dogs, cats, and small animals. I also buy frozen mice for my snake there.

Was this review helpful to you?
Ratings_icons Ratings_icons

4 out of 4 people found this review helpful.

.

Have known and bought supplies from Jim's for years. I read a negative post and wonder why some people need to expel hate and venom. Have many friends who have purchased dogs and cats from Jim's - an no one has reported problems. I like fish, so can't speak personally, but again, can't imagine that the store pet store would be around this long if it were a source of such poor animals. Really - who has a chip on their shoulder? Jim's is a great place to find a pet! GRADE A

5
★★★★★

Have known and bought supplies from Jim's for years. I read a negative post and wonder why some people need to expel hate and venom. Have many friends who have purchased dogs and cats from Jim's - an no one has reported problems. I like fish, so can't speak personally, but again, can't imagine that the store pet store would be around this long if it were a source of such poor animals. Really - who has a chip on their shoulder? Jim's is a great place to find a pet! GRADE A

Was this review helpful to you?
Ratings_icons Ratings_icons

4 out of 4 people found this review helpful.

.

I have bought 2 dogs from here. Great dogs except the fact they eat the Cat feces. I don't agree with all of the dogs being together in bins and nowhere to go to the bathroom. They live in there own stool and eventually start to feed off of it. This is something they learn early on as a puppy and sticks with them as an Adult dog. Not only their own stool but now the cats. They seem to take longer to train as a puppy. They see no reason to go outside, when they can go right where they are. That`s what they know now! Its been an everyday practice for weeks and maybe months. Its not fair to the animals.
Its repulsive!

1
★☆☆☆☆

I have bought 2 dogs from here. Great dogs except the fact they eat the Cat feces. I don't agree with all of the dogs being together in bins and nowhere to go to the bathroom. They live in there own stool and eventually start to feed off of it. This is something they learn early on as a puppy and sticks with them as an Adult dog. Not only their own stool but now the cats. They seem to take longer to train as a puppy. They see no reason to go outside, when they can go right where they are. That`s what they know now! Its been an everyday practice for weeks and maybe months. Its not fair to the animals.
Its repulsive!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 4 people found this review helpful.

.

I recently bought a kitten form there on a Friday. I noticed later on in the night that this kitten was sneezing a lot, giving me some indication that it had some upper respitory problems. Lucky for me my vet is open on Saturday and had the cutest thing cheeked and it came out positive for Feline Immunodeficiency Virus FIV. Which in humans is called HIV. This was very upsetting for a number a reason #1 I have a 12 year old cat, I did have them separated the whole time so it highly unlikely nothing was transformed, but what if Eventually I introduced them later in week, In essence my 12 year old cat could have been in danger of contracting this very life treating illness. The day I bought the kitten 2 other kittens where sold. There where all in the same cage, share the same water/food. Mind you this virus is transferred my saliva,cuts, litter box secretions. I wonder if these people even no that tere animal is sick. I doubt that Jim's called them and told them that there cat is most likely infected with Feline HIV. THEY NEED TO STEP UP AND SPEND THE EXTRA MONEY AND TEST THESE CATS BEFORE SELLING THEM. THEY ARE ENDARGERING YOUR OTHER CAT'S LIFE BY NOT DOING SO. THEY ARE ALWAY COSTING YOU HIGHER MEDICAL BILLS. I SPENT A OVER 200.00 TO GET THIS CAT TESTESD WHICH IS FINE BUT IS RIDCULAOUS THAT THEY CAN SELL YOU AN ANMAIL AND NO THIS IS VERY PREVENLT DISEASE IN CATS AND IS DANGEROUS. I did get money returned no questions asked,I had the vet call them a head of time. They did take that cat I felt guilty but I cannot endanger my 12 year cat. I will never ever go there again. IF YOU CARE ABOUT ANIMALS SO MUCH SPEND THE EXTRA MONEY AND GET THEM TESTED. YOU ARE PUTTING PEOPLE IN EMOTIONAL STRESS, AND MAKING YOUR SELF LOOK LIKE YOU SELL SICK ANIMALS.

0
★☆☆☆☆

I recently bought a kitten form there on a Friday. I noticed later on in the night that this kitten was sneezing a lot, giving me some indication that it had some upper respitory problems. Lucky for me my vet is open on Saturday and had the cutest thing cheeked and it came out positive for Feline Immunodeficiency Virus FIV. Which in humans is called HIV. This was very upsetting for a number a reason #1 I have a 12 year old cat, I did have them separated the whole time so it highly unlikely nothing was transformed, but what if Eventually I introduced them later in week, In essence my 12 year old cat could have been in danger of contracting this very life treating illness. The day I bought the kitten 2 other kittens where sold. There where all in the same cage, share the same water/food. Mind you this virus is transferred my saliva,cuts, litter box secretions. I wonder if these people even no that tere animal is sick. I doubt that Jim's called them and told them that there cat is most likely infected with Feline HIV. THEY NEED TO STEP UP AND SPEND THE EXTRA MONEY AND TEST THESE CATS BEFORE SELLING THEM. THEY ARE ENDARGERING YOUR OTHER CAT'S LIFE BY NOT DOING SO. THEY ARE ALWAY COSTING YOU HIGHER MEDICAL BILLS. I SPENT A OVER 200.00 TO GET THIS CAT TESTESD WHICH IS FINE BUT IS RIDCULAOUS THAT THEY CAN SELL YOU AN ANMAIL AND NO THIS IS VERY PREVENLT DISEASE IN CATS AND IS DANGEROUS. I did get money returned no questions asked,I had the vet call them a head of time. They did take that cat I felt guilty but I cannot endanger my 12 year cat. I will never ever go there again. IF YOU CARE ABOUT ANIMALS SO MUCH SPEND THE EXTRA MONEY AND GET THEM TESTED. YOU ARE PUTTING PEOPLE IN EMOTIONAL STRESS, AND MAKING YOUR SELF LOOK LIKE YOU SELL SICK ANIMALS.

.

I shopped there with my parents and now I bring my kids there. The kids look forward to our weekly stop there to play with all the puppies and see what animals are new! We look around at other shops and always come back for the atmosphere and familiar faces. Over the years, we have had reptiles, small animals, dogs, and fish. And have always had wonderful pets from there. It smells like a pet shop, puppies and wood shavings. And looks lived in - like a store that has been there all my life. But, to our family, that is better than a feces smell, puppies that look sad and a new person waiting on me every time I go into the store. Our family loves it! (when you go, make sure to check out to huge tortoise, too!)

2
★★★★★

I shopped there with my parents and now I bring my kids there. The kids look forward to our weekly stop there to play with all the puppies and see what animals are new! We look around at other shops and always come back for the atmosphere and familiar faces. Over the years, we have had reptiles, small animals, dogs, and fish. And have always had wonderful pets from there. It smells like a pet shop, puppies and wood shavings. And looks lived in - like a store that has been there all my life. But, to our family, that is better than a feces smell, puppies that look sad and a new person waiting on me every time I go into the store. Our family loves it! (when you go, make sure to check out to huge tortoise, too!)

Pros: same people there my whole life, suprisingly competetive prices for a family owned

Cons: dusty from the puppy pine shavings

.

Dont get fooled! The OWNER of the place is writing reviews here.
In reality the workers are rude, the store smells like animal feces and their selection is pathetic. Why is the selection poor? Because the store is so small. The prices are average. Possibly the worst pet store Ive been to.

0
★☆☆☆☆

Dont get fooled! The OWNER of the place is writing reviews here.
In reality the workers are rude, the store smells like animal feces and their selection is pathetic. Why is the selection poor? Because the store is so small. The prices are average. Possibly the worst pet store Ive been to.

Pros: they have bait

Cons: Rude staff, bad smell, HORRIBLE selection

.

I bought a ball python from Jim's Pet World last week, and upon arriving at home, I discovered that he is covered with mites. I called the store and they told me I can return him for a full refund. Okay, great. Except that I decided to keep the snake and take care of this problem, instead of returning him to this place, which I suspect might just try and sell him to someone else and still having the mites.

Now this is going to cost me a lot of money and time. So I called Jim's Pet World, hoping to reach a sympathetic ear, and I very kindly explained my situation to them, and suggested that they might want to check their other animals for mites, or to maybe let their supplier know that they have an infestation.
I also asked if there was any way I could be compensated for the money I was about to spend to take care of this poor snake. Kindly, mind you, as I am not an aggressive person. And what did I get in return for my kindness? I got rudeness and sarcasm. The woman on the phone was incredibly rude and offered me no help at all, and even insinuated that I might be gullible for believing everything I see on the internet. (that's in regards to her suggesting that I buy spray that gets rid of mites, which EVERY snake breeding website says doesn't work)
The only thing that is going to work is incredible dedication on my part to heal this snake, which means that every day for the next four to six weeks, I am going to have to personally disinfect the tank and the snake. EVERYDAY.
Now, why don't I take him back? Because I am convinced that they are not going to take care of this problem, and try and sell him again. Now, I could be wrong, but given her attitude, I wouldn't put something like that past her.
I am not going to stop until this situation is resolved, even if that means contacting certain authorities regarding their business ethic. I hope to speak with the owner tomorrow, there is always a chance he doesn't know this is going on.

0
★☆☆☆☆

I bought a ball python from Jim's Pet World last week, and upon arriving at home, I discovered that he is covered with mites. I called the store and they told me I can return him for a full refund. Okay, great. Except that I decided to keep the snake and take care of this problem, instead of returning him to this place, which I suspect might just try and sell him to someone else and still having the mites.

Now this is going to cost me a lot of money and time. So I called Jim's Pet World, hoping to reach a sympathetic ear, and I very kindly explained my situation to them, and suggested that they might want to check their other animals for mites, or to maybe let their supplier know that they have an infestation.
I also asked if there was any way I could be compensated for the money I was about to spend to take care of this poor snake. Kindly, mind you, as I am not an aggressive person. And what did I get in return for my kindness? I got rudeness and sarcasm. The woman on the phone was incredibly rude and offered me no help at all, and even insinuated that I might be gullible for believing everything I see on the internet. (that's in regards to her suggesting that I buy spray that gets rid of mites, which EVERY snake breeding website says doesn't work)
The only thing that is going to work is incredible dedication on my part to heal this snake, which means that every day for the next four to six weeks, I am going to have to personally disinfect the tank and the snake. EVERYDAY.
Now, why don't I take him back? Because I am convinced that they are not going to take care of this problem, and try and sell him again. Now, I could be wrong, but given her attitude, I wouldn't put something like that past her.
I am not going to stop until this situation is resolved, even if that means contacting certain authorities regarding their business ethic. I hope to speak with the owner tomorrow, there is always a chance he doesn't know this is going on.

Cons: Staff was rude, sold me a sick animal, doesn't seem to care about customer satisfaction

.

I always go here for my live fishing bait. The bait is fresh and the minnows are very lively! The minnows stay alive the whole time we fish (cold cold water).

2
★★★★★

I always go here for my live fishing bait. The bait is fresh and the minnows are very lively! The minnows stay alive the whole time we fish (cold cold water).

Pros: live bait

Cons: not open early enough during the week

.

Hello everyone i just wanted to say me and my boyfriend bought 2 chinchillas from jims pet world and they have been the most healthy chinchillas we have had before we got them we went through 3 other chinchillas from other petstores and they were sick so im VERY VERY happy with jims petworld!!! thanks

Molly

2
★★★★★

Hello everyone i just wanted to say me and my boyfriend bought 2 chinchillas from jims pet world and they have been the most healthy chinchillas we have had before we got them we went through 3 other chinchillas from other petstores and they were sick so im VERY VERY happy with jims petworld!!! thanks

Molly

Pros: nice people and healthy chinchillas, awsome prices!!!!!

Cons: the store could be a little cleaner

.

I am the manager of Jim's Pet World. We have been in business since 1972. We try very hard to keep our animals healthy and our customers happy. We are inspected by the Agriculture Department on a regular basis and receive perfect reports repeatedly, which we post in our store. We have never knowingly sold a sick animal. Why would we intentionally sell an animal that is ill, causing an angry, upset customer to scream at us (as did Mr. Goolihey)? In regards to his complaint, we did not know the dog was sick when it was purchased. We offered this customer two choices. 1) a full refund with no further expenses if they returned the animal or 2) if they chose to keep this animal they would receive a full refund and be the responsible owner from that moment on. They chose option #2. The refund was actually accepted by the customer on the day they wrote this complaint. So I am not sure what their problem is. We have never heard from them again after they accepted the money back. I just felt that since he was entitled to his opinion, people are also entitled to know the facts! THERE IS ALLWAYS 2 SIDES TO EVERY STORY!!!!

2
★★★★★

I am the manager of Jim's Pet World. We have been in business since 1972. We try very hard to keep our animals healthy and our customers happy. We are inspected by the Agriculture Department on a regular basis and receive perfect reports repeatedly, which we post in our store. We have never knowingly sold a sick animal. Why would we intentionally sell an animal that is ill, causing an angry, upset customer to scream at us (as did Mr. Goolihey)? In regards to his complaint, we did not know the dog was sick when it was purchased. We offered this customer two choices. 1) a full refund with no further expenses if they returned the animal or 2) if they chose to keep this animal they would receive a full refund and be the responsible owner from that moment on. They chose option #2. The refund was actually accepted by the customer on the day they wrote this complaint. So I am not sure what their problem is. We have never heard from them again after they accepted the money back. I just felt that since he was entitled to his opinion, people are also entitled to know the facts! THERE IS ALLWAYS 2 SIDES TO EVERY STORY!!!!

Pros: lots of fresh water fish, good selection of birds,small animals,puppies and kittens

.

I am a pet crazy person and love going into Jim's Pet World. My kids also love it, they say its like going to the petting zoo. My family has gotten 3 differant puppies from Jim's Pet World over the last 6 years. We have been happy with all of them. I also have gotten lots of fish which they have a good selection of. The staff is nice and they seem to be knowlegable with questions I have asked them. Overall the prices are good, selection is good, and its a clean store!!!

2
★★★★★

I am a pet crazy person and love going into Jim's Pet World. My kids also love it, they say its like going to the petting zoo. My family has gotten 3 differant puppies from Jim's Pet World over the last 6 years. We have been happy with all of them. I also have gotten lots of fish which they have a good selection of. The staff is nice and they seem to be knowlegable with questions I have asked them. Overall the prices are good, selection is good, and its a clean store!!!

Pros: clean, inviting, lots of neat stuff to see

.

Bought a puppy @JPW and noticed he was lethargic when I got home. Took the puppy to the Vet, she checked his stool, Parvo snap test & saw nothing. Were told to return in 3 days. Took x-ray and found puppy had pneumonia. Vet said we were sold a sick puppy! Vet cost me $215.00 for all of the tests and medicine. Called JPW and explained the situation. The woman was VERY rude and said she would NOT pay vet bill. I told her that the vet said that it is likely that the other dogs that our puppy was in contact with were possibly sick too. Didn't seem to phase her.
Now our other dog is sick from same thing. Totally BAD experience. They had no problem selling this sick puppy to me and my family. I hope the dog lives or I'll have 4 devastated kids.

0
★☆☆☆☆

Bought a puppy @JPW and noticed he was lethargic when I got home. Took the puppy to the Vet, she checked his stool, Parvo snap test & saw nothing. Were told to return in 3 days. Took x-ray and found puppy had pneumonia. Vet said we were sold a sick puppy! Vet cost me $215.00 for all of the tests and medicine. Called JPW and explained the situation. The woman was VERY rude and said she would NOT pay vet bill. I told her that the vet said that it is likely that the other dogs that our puppy was in contact with were possibly sick too. Didn't seem to phase her.
Now our other dog is sick from same thing. Totally BAD experience. They had no problem selling this sick puppy to me and my family. I hope the dog lives or I'll have 4 devastated kids.

Cons: rude, sold me a sick dog, refuses to reimburse

.

This shop really does have a HUGE selection for being a privately owned business. There were some deals I just couldn't pass up. The staff was extremely knowledgable and very attentive to your needs. They carry puppies (some of the best priced full breeds I have ever seen), along with kittens, fish, a variety of birds, and a nice selection of small mammals. A great place for your pet needs all around!

5
★★★★★

This shop really does have a HUGE selection for being a privately owned business. There were some deals I just couldn't pass up. The staff was extremely knowledgable and very attentive to your needs. They carry puppies (some of the best priced full breeds I have ever seen), along with kittens, fish, a variety of birds, and a nice selection of small mammals. A great place for your pet needs all around!

Was this review helpful to you?
Ratings_icons Ratings_icons

5 out of 6 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Jim's Pet World, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review