Enterprise Rent-A-Car
Great cars. Low rates. Free pick-up. Learn more
Message from Enterprise Rent-A-Car
Great Cars. Low Rates. Free Pick-up. With the largest fleet in North America and over 150 makes and models, Enterprise has something for everyone. And, with more than 7,000 locations throughout the United States, Canada, UK, Ireland and Germany, we're always nearby. Pick Enterprise. We'll Pick You Up.
Editorial by Citysearch
North America's largest rental car company boasts a fleet of more than 500,000 vehicles, including 120 different models. Long-term rentals are available.Key Points
- Free pick-up from your location
- Low everyday rates
- Weekend and holiday discounts
The Inside Scoop
- Save Money - Check the Enterprise website for specials and discounts.
- The Extras - Most locations will pick up customers for no additional cost. Call for availability.
Insider Pages Reviews for Enterprise Rent-A-Car
I don't think it's easy for the folks who rent cars at chain rental places. I'm sure it's difficult to get the cars in and out, meet the needs of each person that walks into the door and get all the information they need. I think that Enterprise should set up and easier way of communicated with each of it's "Independently owned and operated stores". I've also had this experience in California and Nevada. You call their 800 reservation line (which is located in Mexico or Hoboken or India or something) and get what you want allocated at the location you plan on walking into. It's supposed to make everything easier, but it only complicates things. For example - I am under 25 so some stores charge up to18.99 a day for each day I rent the car. Other stores do not charge at all and others around 5 or 10 dollars per day. The particular location I went into told me that the 800 number didn't give me the correct information and that I was going to be charged $5 per day more for being 24 for the 11 days I was renting the car. After asking for a manager, calling the 800 line, where they gave HIM the wrong info, they offered to give me the rate the reservation centre quoted me. In the end, they resolved the issue with complete ease despite the situation for me. But the problem still needs to be solved, so I am giving enterprise a 3-star rating.
PROS: great rates, great service @ locations
CONS: reservation line has wrong info about locations
Posted 07/14/05 | Report Abuse
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I oiginally made reservation thru Hotwire for Midway airport, however, the airport does Not provide service for local renters. The agent suggested this location and after speaking with the personable manager, Shanell, she gave me an equitable rate; comparable to the original. The car was fairly clean for the mileage except they missed removing a bag of about 15 beer cans from the trunk!
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