I confess I have been often disappointed in Lori's. I don't find their prices for the most part to be the fantastic bargain they want you to think they are. And while there is a large selection, they often don't have my size in the style I'm looking for (though I am a 7, which is a fairly common size).
The store is jam packed with the latest styles - from super casual to black tie formal. All the shoes are discounted from the full retail price, although probably not as good of a discount as a really good sale somewhere else. With this large of a selection, however, you know you'll find something that you're looking for. Keep in mind, the store is really crowded and there aren't clear aisles, so it's hard to bring the kids with to shop.
Lori's Shoes on Armitage has one of the best selections of fashionable and unique shoes in the city. The shoes are a bit more expensive, however they are not as high as the designer prices found in department stores. Their accessories and handbags are a must see also!
Lori's stocks a wide range of shoes from casual to formal. There are several offbeat selections as well as some of the standard Franco's that I always wear to work. There is also a great purse inventory as well as jewelry and related accessories. My only complaints are 1) they always seem to be understaffed or overstaffed - last time I was there, two different salesgirls were following me around trying to get me to try stuff on - I can shop on my own thanks! 2) their return policy is a bit difficult - store credit is your only option. This remains my favorite shoe store in the city, and I always find what I'm looking for.
man I went to this place with my GF and they were like crazy stuff going on. First there was no one to assist us may be because to the crowd and secondly I was getting mad at sitting their like a jerk while my gf purchased products and other girls looking at me like I am an idiot to go there and sit with a girl. The collection I felt was ok not that very exclusive. But my Gf found a few pairs really good and my credit card was screwed that day.
CONS: need more staff
Over 200 famous brands,over 80000 products,incredible price,free shipping.If you are looking for footwear,clothing,bags&handbags,jersy and accessories,think about it.welcome to 365buyonline
two weeks before i was going out of town, i ordered a pair of shoes from lorisshoes . com. i bought them specifically for the trip and gave what i thought was plenty of time for them to get to me.
i received a pair of shoes 3 days after my order but they were the wrong pair! i contacted Lori's Shoes immediately and told them of the error. they said they had found the right pair of shoes and were sending them out immediately and would i please send back the pair i had received in error.
i sent the shoes back the next day and i am STILL waiting to get my replacement shoes. i'm leaving for my trip in two days and have no idea if my shoes will be here in time.
i have called and emailed customer service numerous times and no one has gotten back to me. not a single response!
i will be filing a complaint with the Better Business Bureau and i really hope that the rest of the dissatisfied customers do the same.
i will never shop their site again.
Cons: customer service
WORST CUSTOMER SERVICE EVER.
Ordered a pair of shoes online. Sent me a shoe 2 sizes larger than what I ordered. After I contacted them, they told me that the new pair would go out UPS 2 Day AFTER I returned the wrong pair to the UPS Store. After tracking information appeared online, I saw they never sent them out 2 Day. Lied to me. Then, they forgot to write my apartment number, so UPS couldn't deliver them.
I don't know what kind of business they are trying to run, but the people who work here really need some help. If you're going to establish such a HUGE presence online, learn how to run your damn business.
"I cannot tell you how embarrased I am to have brought my friend here. I went online and saw a nice selection of shoes and decided to go with a friend to get a great pair of shoes. I was raving about what great shoes they have on the way in the car. We get there and it is a mess.. ok I am used to seeing this layout kindof like DSW but a little cramped... fine. I walk around the whole place for nothing because the best 3 pairs of shoes are right in front at prices from $180 -250. I was looking at shoes when an associate asks me if I know what I am looking for I respond and tell her I am looking for a black bootie shoe but with a closed toe. Her Response was OK YOU KNOW WE ARE CLOSED RIGHT and looks at me as I need to just go. So basically she should have told me to get out because she wants to go home. My friend left the shoes she was going to buy and I put down mine and we left to never go back again. I cannot understand more about customer service and that was very low and unacceptable. If I want designer shoes I will keep going to Nordstrom which has those same designers, same prices and parking.. no Lori's is not cheaper or a gem or a good find. Don't waste your time here while Aldo closes on Halsted"
Pros: I could honestly not recommend anything
Cons: Selection, Store Mess, Customer Service and Value are all poor condition
Looooove the shoes they sell and the bags too......the most snottiest people working there...with their noses stuck on the ceiling...no customer service watsoever......was told off by a sales person to not touch a display bag....hate it.. not worth the time ..i can get name brand shoes some where else.
Customer service is nonexistent, all these sales women walking around without a clue as to what the word service means.They must get paid just to watch.There is no personal approach to make you feel welcome.Nice shoes but I won't be back, I don't need to feel like your doing me a favor .
I went to Lori's last week and had the worse experience in the world. The staff had to have had training on how to be the rudest individuals in Chicago. I wanted to buy a pair of $300 shoes and the salespeople took 30 minutes to help me sort through the mess they call a store to find a size. The whole time they acted like I was a bad person for making them do their job. It's not my fault they decided to stack every pair of shoe they had on the floor, with no sense of order. There is a reason Nordstrom or anyother shoe store in America keeps multiple pairs on the floor, it was a mess. At one point the salesperson argued with me that they are successful enough that they don't need my business, then I overheard one salesperson say to another that they don't carry sizes for fat people.
My experience was so bad, I almost don't believe it could have happened. I wouldn't have been surprised if they would have kicked my dog, if they had the chance.
I will never step foot in their store again and I have told all my friends not to go either.
Pros: That I never have to go there again
Cons: Rude Salespeople, Mess of a store, Damaged product because everything was just thrown on the floor
but Lori's does have a large selection on shoes and handbags. The staff at times seems as if you are bothering them BUT the selection and the prices are sooo good! That is whyI continue to go there, I love a good deal, no matter what!
Pros: price, selection
Cons: staff-not always
I agree with the one reviewer about the sales staff at Lori's. And normally I wouldn't shop at a store where I had been treated so rudely, but Lori's is a one of a kind. I don't spend nearly the money I would if I felt welcomed and appreciated, but they do have great shoes and bags at reasonable prices and their sales are tremendous. Just try to overlook the snobbery of the staff who obviously earn way less money then you or I do.
Pros: Great Shoes, Really nice jewelry, Quality products
Cons: Rude staff, Rude staff, Rude staff
WORST PLACE TO GET SHOES IN CHICAGO! BEWARE!
No shoes are worth the salespeople in this stote. Even regulars are looked down upon and generally poorly served. Find the shoes you love there and buy them from a store you can trust. You may be told whatever it takes to get you to buy a pair of shoes you can't return!
If you try, be ready for a some of the worst, rudest service you can imagine. You probably won't leave with a refund or credit for unworn shoes, but you may escape uninsulted.
Cons: Unknowledgeable, Rude, Unhelpful
I think Lori's is great! Being a person who has limited choices as I wear a size 11, Lori's is a great option that offers more than a DSW or Nordstroms. You never have to ask anyone if they have your size as you can see what they have for yourself. (I'm particularly disgusted at the looks on a salesperson's face when I ask them for my size.) They offer stylish, cute shoes in all varieties and although some may be expensive, most are reasonable. DSW rarely has my size. I will always make the 20 mile drive to Lori's if needed cause it worth.
Pros: Variety, Size availability, Staff
Cons: Parking, Parking, Parking
Though essentially consistent, Lori's has one of the most unique and outstanding product assortment in the Chicagoland area. There are shoes at varying pricepoints and they are merechandised by style, not price. Its very simple to find what you are looking for...and easier to find something special you would not have even thought of.
Pros: variety, excellent merchandise, great service
Lori's is the best shoe store around. You'll never find a better selection of trendy shoe in Chicago. While I was shopping a group of gals were in from LA and they said Lori's is better than LA!
Pros: great service, trendy selection, owner has great eye
Lori's has great "fun" shoes, best selection around. As far as top end designer, no, but who can afford gucci and tod's?
I find it totally disgusting....no help unless you a frequent customer and know them (the owners or help)...It is totalling confusing and for the price that you pay I could go to Nordstrom and at least get personal attention no matter who You are....Just awful....
Cons: too messy and noisey, rude, nasty
always the best selection and good sale prices too! they are really good about having current trends as well as old favorites.
I looked all over for just the right wedding shoes, and Lori's delivered! They had a great selection, I can't wait to go back. I am taking another friend who is a bride-to-be. I was helped by several staff members, and was a very satisfied customer.
Pros: great selection, good prices, close to L