AAA Accurate Appliance Svc Inc

★★★☆☆
  • 138 N Kensington Ave

    La Grange, IL 60525

    Map & Directions
  • 708-344-1690

3.0 2
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We have always had excellent service from this appliance repair service. The serviceman is prompt for appointments and knowledgeable about repairs needed. He gets the job done and is professional in his approach. I highly recommend this company!

2
★★★★★

We have always had excellent service from this appliance repair service. The serviceman is prompt for appointments and knowledgeable about repairs needed. He gets the job done and is professional in his approach. I highly recommend this company!

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AAA Accurate Appliance Service Inc. was the worst service experience Ive ever had. The repairman completely forgot my very first appointment and never showed up. I called as it got later and later. He finally called back and promised to come the very next day, which he did. He determined that parts needed to be ordered. However, he completely forgot to order the parts too, until I called him a week later to check on the status. After finally ordering the parts, I received a voicemail from him at the very time he was supposed to arrive to make the repairs, notifying me that the parts were on backorder. I was told that the parts would take 2-3 weeks to arrive. I called and checked after 2 weeks and again after 3 weeks, and was told both times that the parts hadnt arrived yet. I never received a proactive call during the entire process. After a month had gone by, and I hadnt heard anything, I attempted to reach him, leaving 3 voicemails over the course of a week, and never received a call back. I have never heard from him since. He and his wife, who handles the office, seem to be the most inept repair company Ive ever had the misfortune to encounter, without a concern for customer satisfaction or consideration for anyones time. Dont waste your time here.

0
★☆☆☆☆

AAA Accurate Appliance Service Inc. was the worst service experience Ive ever had. The repairman completely forgot my very first appointment and never showed up. I called as it got later and later. He finally called back and promised to come the very next day, which he did. He determined that parts needed to be ordered. However, he completely forgot to order the parts too, until I called him a week later to check on the status. After finally ordering the parts, I received a voicemail from him at the very time he was supposed to arrive to make the repairs, notifying me that the parts were on backorder. I was told that the parts would take 2-3 weeks to arrive. I called and checked after 2 weeks and again after 3 weeks, and was told both times that the parts hadnt arrived yet. I never received a proactive call during the entire process. After a month had gone by, and I hadnt heard anything, I attempted to reach him, leaving 3 voicemails over the course of a week, and never received a call back. I have never heard from him since. He and his wife, who handles the office, seem to be the most inept repair company Ive ever had the misfortune to encounter, without a concern for customer satisfaction or consideration for anyones time. Dont waste your time here.

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