Kegel Harley-Davidson

★★★☆☆
  • 7125 Harrison Ave

    Rockford, IL 61112

    Map & Directions
  • 815-332-7125

About Kegel Harley-Davidson

Categories
Details
Hours
M-F 9a-7p, Saturday 9a-4p, Sunday 10a-3p (Service Closed)

Automotive

Automotive
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2.5 2
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.

Before using Kegel Harley Davidson for service work, do some research.

From my own experience & from talking to fellow Harley Davidson owners, it is easy to get a poor impression of Kegel Motorcycle Co.

Many mistakes made in this service department. Examples are forgetting to refill engine oil & transmission cases with oil. Aftermarket electrical wiring done which damaged a motorcycle. Battery replacement, without ensuring replacement battery had a charge, etc, etc.

The only thing guaranteed with Kegel is that they will never, ever admit to making a mistake.

Even Harley Davidson Corporate will tell you they have no control over this service department. I know this because they have all the documentation of these incidents.

1
★☆☆☆☆

Before using Kegel Harley Davidson for service work, do some research.

From my own experience & from talking to fellow Harley Davidson owners, it is easy to get a poor impression of Kegel Motorcycle Co.

Many mistakes made in this service department. Examples are forgetting to refill engine oil & transmission cases with oil. Aftermarket electrical wiring done which damaged a motorcycle. Battery replacement, without ensuring replacement battery had a charge, etc, etc.

The only thing guaranteed with Kegel is that they will never, ever admit to making a mistake.

Even Harley Davidson Corporate will tell you they have no control over this service department. I know this because they have all the documentation of these incidents.

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.

They have a great selection of bikes and a knowledgeable staff, but they come across very snooty if you are just looking or don't own a harley. I would recommend Kutter Harley in Janesville. Much friendlier and you can ride up in anything you want and won't be judged.

4
★★★★☆

They have a great selection of bikes and a knowledgeable staff, but they come across very snooty if you are just looking or don't own a harley. I would recommend Kutter Harley in Janesville. Much friendlier and you can ride up in anything you want and won't be judged.

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More about Kegel Harley-Davidson

DINER Harley-Davidson Motorcycles Buell Motorcycles Parts Service General Merchandise

 

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