Best Bridal Prices Co

★★★★☆
  • 200 W Homer M Adams Pkwy

    Godfrey, IL 62035

    Map & Directions
  • 618-466-8820

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BESTBRIDALPRICES dot com

305 Piasa St Alton, IL

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Best Bridal Prices

305 Piasa St Alton, IL

3.9 20
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This website is amazing! I found my dress online first and when I went into a bridal store in Cincinnati, Ohio I fell in love. Didn't love the almost $1300 price tag though. I found BBP online, and after researching them with the BBB, on other sites, and seeing that they have a physical store, I decided to call and speak to them directly. I asked a million questions, and ended up not ordering that day because I still wanted to look at dresses ??just in case?. Completely nice and professional, answered me in a kind and thorough manner even though I??m sure I was being a little neurotic and OCD, and totally put me at ease. I ended up calling back about a month later and speaking with a woman named Mary who made a point to go above and beyond to get me anything she could for free.

I ended up getting an Allure bridal dress, free shipping, free shipping insurance, free shoes, free headpiece, and a cake topper. She said that the site offered up to a certain amount off of shoes and veils, but since the shoes I selected were cheaper then the allowable price and I already had a veil, I could put that amount towards anything on the site. There are just a few restrictions about what brand, but she made a point to work it out for me.

The email confirmation was a little lacking though. They did email me to confirm that I had bought that dress in that size and color, but didn??t include any of the other things. There wasn??t any format to the email, but don??t let that worry you. If anything call them back and confirm sizes and other specifics if you feel the need. It??s worth the massive amount of money saved to get a slightly unprofessional email format. Mary did end up emailing me again when she found out my dress was in stock and would be coming to me much earlier then expected.

ALSO- If you??re ordering anything colored online, the screen resolution of each individual computer will change the color! Go to a store and scope out fabric swatches. Ivory means softer white in some cases, and a little muddy champagne in others. And bride??s maid dresses will be completely different in person! Please please go see it in person. Make sure you??re ordering the right colors! (I work in IT, can you tell? =^_^=)

I received the package promptly, as my size was in stock with Allure, and was extremely happy. It should have taken until November or December to receive the dress, but I got it at the beginning of September instead. PAY ATTENTION TO THE SHIPPING DATES!!! Of course if you ordered your dress two months before, there??s a chance you??re not going to not get it in time! Shops and boutiques want you to order 6 ?? 8 months ahead of time for a reason!

I had to go to the UPS pickup, as they won??t leave anything at your door over a certain amount. I personally loved this as it was raining the day they stopped by my house and missed me. The box was a little beat up, but the contents were undamaged. The dress was just encased in plastic, but it did include a thick garment bag. Why they didn??t package it in that for shipping, I??m not sure, but hey. Overall, I paid about $585 for everything. Taking away the price of the shoes, hair piece, and cake topper, I paid about $400 for my bridal dress. Best Idea Ever.

5
★★★★★

This website is amazing! I found my dress online first and when I went into a bridal store in Cincinnati, Ohio I fell in love. Didn't love the almost $1300 price tag though. I found BBP online, and after researching them with the BBB, on other sites, and seeing that they have a physical store, I decided to call and speak to them directly. I asked a million questions, and ended up not ordering that day because I still wanted to look at dresses ??just in case?. Completely nice and professional, answered me in a kind and thorough manner even though I??m sure I was being a little neurotic and OCD, and totally put me at ease. I ended up calling back about a month later and speaking with a woman named Mary who made a point to go above and beyond to get me anything she could for free.

I ended up getting an Allure bridal dress, free shipping, free shipping insurance, free shoes, free headpiece, and a cake topper. She said that the site offered up to a certain amount off of shoes and veils, but since the shoes I selected were cheaper then the allowable price and I already had a veil, I could put that amount towards anything on the site. There are just a few restrictions about what brand, but she made a point to work it out for me.

The email confirmation was a little lacking though. They did email me to confirm that I had bought that dress in that size and color, but didn??t include any of the other things. There wasn??t any format to the email, but don??t let that worry you. If anything call them back and confirm sizes and other specifics if you feel the need. It??s worth the massive amount of money saved to get a slightly unprofessional email format. Mary did end up emailing me again when she found out my dress was in stock and would be coming to me much earlier then expected.

ALSO- If you??re ordering anything colored online, the screen resolution of each individual computer will change the color! Go to a store and scope out fabric swatches. Ivory means softer white in some cases, and a little muddy champagne in others. And bride??s maid dresses will be completely different in person! Please please go see it in person. Make sure you??re ordering the right colors! (I work in IT, can you tell? =^_^=)

I received the package promptly, as my size was in stock with Allure, and was extremely happy. It should have taken until November or December to receive the dress, but I got it at the beginning of September instead. PAY ATTENTION TO THE SHIPPING DATES!!! Of course if you ordered your dress two months before, there??s a chance you??re not going to not get it in time! Shops and boutiques want you to order 6 ?? 8 months ahead of time for a reason!

I had to go to the UPS pickup, as they won??t leave anything at your door over a certain amount. I personally loved this as it was raining the day they stopped by my house and missed me. The box was a little beat up, but the contents were undamaged. The dress was just encased in plastic, but it did include a thick garment bag. Why they didn??t package it in that for shipping, I??m not sure, but hey. Overall, I paid about $585 for everything. Taking away the price of the shoes, hair piece, and cake topper, I paid about $400 for my bridal dress. Best Idea Ever.

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Do NOT buy from bestbridalprices.com. I bought a dress from them based on the size chart they had listed. The chart said the dress had a hip size of 40in, my hip size is 39in. I had myself measured at a dress store and by my seamstress. When I got the dress, I couldn't get it over my hips. Which didn't make sense since the webiste stated that the dress was an inch bigger than my hip size. I had my seamstress measure the dress and she measured it at 38in. Two sizes smaller than what was stated on the website. I called the store and they said they would take the dress back for measuring but I would have to pay the shipping cost. I sent it back and they told me that it measured correctly, which is impossible. They wouldn't issue me refund and hung up on me after 40 mins of arguing that the dress was the wrong size. I highly recommend not buying a dress from bestbridalprices.com.

1
★☆☆☆☆

Do NOT buy from bestbridalprices.com. I bought a dress from them based on the size chart they had listed. The chart said the dress had a hip size of 40in, my hip size is 39in. I had myself measured at a dress store and by my seamstress. When I got the dress, I couldn't get it over my hips. Which didn't make sense since the webiste stated that the dress was an inch bigger than my hip size. I had my seamstress measure the dress and she measured it at 38in. Two sizes smaller than what was stated on the website. I called the store and they said they would take the dress back for measuring but I would have to pay the shipping cost. I sent it back and they told me that it measured correctly, which is impossible. They wouldn't issue me refund and hung up on me after 40 mins of arguing that the dress was the wrong size. I highly recommend not buying a dress from bestbridalprices.com.

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I ordered my dress (La Sposa style Daroca) sometime in October. I had never tried it on before because I couldn't find a sample of it in my state, but I just knew it was the one for me. The woman at this business was very helpful with my questions about the dress. She gave me honest factual information. She was very nice. The dress arrived today and it is perfect! Its looks exactly like I saw in the photo, its not even very wrinkled, and I also received the free accessories I was promised and they look amazing as well! Also- it only took a little over two months for my dress to arrive, it came a little early! I am very very pleased with this business and would highly recommend them to any bride who wants to avoid the dress shop and order online. My email is lalunoux@ gmail.com

5
★★★★★

I ordered my dress (La Sposa style Daroca) sometime in October. I had never tried it on before because I couldn't find a sample of it in my state, but I just knew it was the one for me. The woman at this business was very helpful with my questions about the dress. She gave me honest factual information. She was very nice. The dress arrived today and it is perfect! Its looks exactly like I saw in the photo, its not even very wrinkled, and I also received the free accessories I was promised and they look amazing as well! Also- it only took a little over two months for my dress to arrive, it came a little early! I am very very pleased with this business and would highly recommend them to any bride who wants to avoid the dress shop and order online. My email is lalunoux@ gmail.com

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I used the web site to search and purchase my wedding gown...I have to admit I was a bite scared (mostly from hearing the horror stories about online bridal stores.) But they where wonderful from the start, when I placed my order I was given a Nov 1st date but here it is Oct 11th and my dress arrived today. Beautiful, not a flaw one beading is evenly placed just needs to be hemed due to myself only being 5'1". I am inclosing my email please if any one has questions do contact me ( breezieblair@live.com ) I am a real person who truly bought a gown from best bridal....

5
★★★★★

I used the web site to search and purchase my wedding gown...I have to admit I was a bite scared (mostly from hearing the horror stories about online bridal stores.) But they where wonderful from the start, when I placed my order I was given a Nov 1st date but here it is Oct 11th and my dress arrived today. Beautiful, not a flaw one beading is evenly placed just needs to be hemed due to myself only being 5'1". I am inclosing my email please if any one has questions do contact me ( breezieblair@live.com ) I am a real person who truly bought a gown from best bridal....

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I just have to let you know what a fantastic experience we have had purchasing my daughter's wedding gown! We have called with questions when ordering a veil, your sales staff is very helpful, friendly, courteous, and we are so pleased with your service, your product, and your staff. My daughter's dress arrived via USP today, and everything is perfect. When we ordered the dress, we were told the delivery would be May 16, well, we have it on May 15. We have saved hundreds of dollars using Best Bridal, on an absolutely gorgeous wedding gown, with free shipping, free shoes and a free veil. Again, thank you for your service and the first rate quality of the dress and accessories!!

5
★★★★★

I just have to let you know what a fantastic experience we have had purchasing my daughter's wedding gown! We have called with questions when ordering a veil, your sales staff is very helpful, friendly, courteous, and we are so pleased with your service, your product, and your staff. My daughter's dress arrived via USP today, and everything is perfect. When we ordered the dress, we were told the delivery would be May 16, well, we have it on May 15. We have saved hundreds of dollars using Best Bridal, on an absolutely gorgeous wedding gown, with free shipping, free shoes and a free veil. Again, thank you for your service and the first rate quality of the dress and accessories!!

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I received excellent service on my phone order today (2010-08-04). I ordered 9 bridesmaid dresses, and only wanted to order through your site after such wonderful care from Cheryl. Cheryl was very professional and efficient.I have been very pleased with your great customer service! Give her a raise, she is the reason I choose your site!
--Rachel

5
★★★★★

I received excellent service on my phone order today (2010-08-04). I ordered 9 bridesmaid dresses, and only wanted to order through your site after such wonderful care from Cheryl. Cheryl was very professional and efficient.I have been very pleased with your great customer service! Give her a raise, she is the reason I choose your site!
--Rachel

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I ordered 2 flowergirl dresses from Carole Frews bridal and their service was excellent. Mary in customer service was extremely helpful and nice. The dresses came in about 2 months before expected. They also gave me free shipping and a lower price on the dresses. I can't say anything but good stuff about this company. Thanks again!

Mandy

5
★★★★★

I ordered 2 flowergirl dresses from Carole Frews bridal and their service was excellent. Mary in customer service was extremely helpful and nice. The dresses came in about 2 months before expected. They also gave me free shipping and a lower price on the dresses. I can't say anything but good stuff about this company. Thanks again!

Mandy

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What a joke. I work at Carole Frew's. whoever wrote that review that their pearls were falling off is crazy. We would not put a bustle on? We have been here for 30 years and would put 20 bustles on for you if we truly made a mistake like that. It sucks that these review sites are set up for slanderous reviews. I'm sure it is Carole Frew's competition. always trying to bring down the best. If you have a problem with your dresses then I challenge you to a public debate with our owner John. We hide behind nothing. The phone number is 618-466-8820. We do not have the core values that you stated. We are an A+ rated company with the better business bureau. We uphold the most ethical business standards and would not settle for such mediocrity as you stated. We would never order Bridesmaid dresses bigger on purpose to make extra money. That makes no sense considering every bridal store in the country loses money on alterations. Alterations take too long and are not profitable considering how labor intensive they are. For example the other day we did a dress that took 8 hours. We did a hem, sides and front bust. We charged the customer $64 total. At $12 an hour for the seamstress we were invested at $96. We lost $32 on that dress. That is normally how it is. It's frustrating to read reviews such as yours when you have no clue how hard it is to run a ethical bridal store.

5
★★★★★

What a joke. I work at Carole Frew's. whoever wrote that review that their pearls were falling off is crazy. We would not put a bustle on? We have been here for 30 years and would put 20 bustles on for you if we truly made a mistake like that. It sucks that these review sites are set up for slanderous reviews. I'm sure it is Carole Frew's competition. always trying to bring down the best. If you have a problem with your dresses then I challenge you to a public debate with our owner John. We hide behind nothing. The phone number is 618-466-8820. We do not have the core values that you stated. We are an A+ rated company with the better business bureau. We uphold the most ethical business standards and would not settle for such mediocrity as you stated. We would never order Bridesmaid dresses bigger on purpose to make extra money. That makes no sense considering every bridal store in the country loses money on alterations. Alterations take too long and are not profitable considering how labor intensive they are. For example the other day we did a dress that took 8 hours. We did a hem, sides and front bust. We charged the customer $64 total. At $12 an hour for the seamstress we were invested at $96. We lost $32 on that dress. That is normally how it is. It's frustrating to read reviews such as yours when you have no clue how hard it is to run a ethical bridal store.

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I purchased my bridal gown and 5 bridesmaid dresses and all tuxs from Carol Frews and the experience was horrible. They mismeasured all the bridesmaids, ordered bigger sizes than they needed ( to make more money). When I walked down the aisle, my beads and pearls were falling off my gown. Then when we went to bussle the dress, it wasn't there. They forgot to put on the bussle which paid extra for. I called to complain and noone would listen, not even an offer to fix the dress, NOTHING!!! I will never spent another dime in that store.

1
★☆☆☆☆

I purchased my bridal gown and 5 bridesmaid dresses and all tuxs from Carol Frews and the experience was horrible. They mismeasured all the bridesmaids, ordered bigger sizes than they needed ( to make more money). When I walked down the aisle, my beads and pearls were falling off my gown. Then when we went to bussle the dress, it wasn't there. They forgot to put on the bussle which paid extra for. I called to complain and noone would listen, not even an offer to fix the dress, NOTHING!!! I will never spent another dime in that store.

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1
★★★☆☆

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Pros: Beautiful Dress

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I went there to purchase my wedding dress. I was ready to walk out empty-handed for lack of finding anything before the sales lady asked my mom if I was doing alright. She led me to their online database of in-stock dresses and let me pick out as many as I wanted. She pulled them all from their stock-room, some had not even been unpacked from their shipping boxes yet. After 7 months of dress shopping, I found the dress that I love. The sales people were wonderful, the prices were extremely reasonable and I would purchase there again in a heartbeat. Highly recommended!

5
★★★★★

I went there to purchase my wedding dress. I was ready to walk out empty-handed for lack of finding anything before the sales lady asked my mom if I was doing alright. She led me to their online database of in-stock dresses and let me pick out as many as I wanted. She pulled them all from their stock-room, some had not even been unpacked from their shipping boxes yet. After 7 months of dress shopping, I found the dress that I love. The sales people were wonderful, the prices were extremely reasonable and I would purchase there again in a heartbeat. Highly recommended!

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We had particularly wonderful experiences at this bridal shop! The sales staff was very helpful in showing me what I was looking for and what might also interest me. They went above and beyond my expectations. What a GREAT website, too! I looked there first to see what they had in the shop so I knew what to expect. Definitely go check them out! I did several times!

5
★★★★★

We had particularly wonderful experiences at this bridal shop! The sales staff was very helpful in showing me what I was looking for and what might also interest me. They went above and beyond my expectations. What a GREAT website, too! I looked there first to see what they had in the shop so I knew what to expect. Definitely go check them out! I did several times!

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This shop is great. The customer service will bend over backwards for any customer, and smile while doing it! My gown arrived 3 weeks early, and I was able to go pick it up the day it arrived. Since we followed the advice of the staff and had professional measurements taken, there was no need for alterations--my wedding dress fit me perfectly. Then they even dyed my shoes to match the dress for free. I almost forgot to mention the price; it was $200 cheaper than anywhere else online.

2
★★★★★

This shop is great. The customer service will bend over backwards for any customer, and smile while doing it! My gown arrived 3 weeks early, and I was able to go pick it up the day it arrived. Since we followed the advice of the staff and had professional measurements taken, there was no need for alterations--my wedding dress fit me perfectly. Then they even dyed my shoes to match the dress for free. I almost forgot to mention the price; it was $200 cheaper than anywhere else online.

Pros: Over 15,000 Dresses to chose from.

Cons: They only have 1 location.

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I also had a bad experience the customer serverice was horrible. I did everything myself in that store. I picked out the two dresses I even considered with the bad selection and then I had to put them on myself and everything. No one would even speak to me the whole time I was there. I agree the customer service was horrible. I will not be going back there or recommending this store to anyone I know.

1
★☆☆☆☆

I also had a bad experience the customer serverice was horrible. I did everything myself in that store. I picked out the two dresses I even considered with the bad selection and then I had to put them on myself and everything. No one would even speak to me the whole time I was there. I agree the customer service was horrible. I will not be going back there or recommending this store to anyone I know.

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This was the worst nightmare ever-from the very first visit and it never let up. If they make a mistake, they'll try to turn it around on you. I caught the manager herself in two lies and made sure I nipped it in the bud right then and there. I really had her backed in a corner that she couldn't lie her way out of and that's the only reason she has agreed to take care of the problem-free of charge. A few of the workers have HORRIBLE attitudes. I HIGHLY recommend not doing business there.

1
★☆☆☆☆

This was the worst nightmare ever-from the very first visit and it never let up. If they make a mistake, they'll try to turn it around on you. I caught the manager herself in two lies and made sure I nipped it in the bud right then and there. I really had her backed in a corner that she couldn't lie her way out of and that's the only reason she has agreed to take care of the problem-free of charge. A few of the workers have HORRIBLE attitudes. I HIGHLY recommend not doing business there.

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These guys are great! My order was received promptly and the customer service was GREAT! I work in retail and customer service as well, and its nice to see they have the same standards as I do when dealing with a customer! I tell everyone about bestbridalprices.com. Keep up the good work!

5
★★★★★

These guys are great! My order was received promptly and the customer service was GREAT! I work in retail and customer service as well, and its nice to see they have the same standards as I do when dealing with a customer! I tell everyone about bestbridalprices.com. Keep up the good work!

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1 out of 1 people found this review helpful.

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I bought my Maggie Sottero from them about 4 months ago. The staff was very friendly and helpful. what a new web site they have now. It's incredible! I'm not sure what the person above is talking about but my expierience was great. Maybe you ran into someone having a bad day or you took something the wrong way. You can't find many businesses around the Alton area that take as much pride in helping out brideslike myself. Heck, I can't even get one person at the big local hardware stores to even talk to me. lol

5
★★★★★

I bought my Maggie Sottero from them about 4 months ago. The staff was very friendly and helpful. what a new web site they have now. It's incredible! I'm not sure what the person above is talking about but my expierience was great. Maybe you ran into someone having a bad day or you took something the wrong way. You can't find many businesses around the Alton area that take as much pride in helping out brideslike myself. Heck, I can't even get one person at the big local hardware stores to even talk to me. lol

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2 out of 2 people found this review helpful.

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I was just wondering if you have web site?!? I am helping a cousin of mine plan her wedding. I know that when I was planning out my wedding, I've seen lovely gowns. I told her about your store, and since she lives in Chicago, she wanted to know if you have a web site. Just in case she didn't see nothing she likes, she wouldn't be wasting your time.

Thanks,

Cresanta

5
★★★★★

I was just wondering if you have web site?!? I am helping a cousin of mine plan her wedding. I know that when I was planning out my wedding, I've seen lovely gowns. I told her about your store, and since she lives in Chicago, she wanted to know if you have a web site. Just in case she didn't see nothing she likes, she wouldn't be wasting your time.

Thanks,

Cresanta

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I would never deal with this shop again. The sales clerk was very rude to me at least this one I was talking to in particular. She had better learn how to deal with customers.
I had a very unpleasant experience.

2
★★☆☆☆

I would never deal with this shop again. The sales clerk was very rude to me at least this one I was talking to in particular. She had better learn how to deal with customers.
I had a very unpleasant experience.

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I had an excellent experience with Carol Frew's bridal shop and highly recommend them to any bride-to-be or someone who's looking for a nice formal dress at a good price. Carol and the other sales people are very knowledgeable and welcoming, no matter what your budget. I felt as if they were interested in helping me find the perfect dress, not just making a sale. Everything arrived on time and was beautifully finished. Recently, Carol Frew's has expended onto the web so that brides from outside the area can take advantage of their good service and great prices.

4
★★★★☆

I had an excellent experience with Carol Frew's bridal shop and highly recommend them to any bride-to-be or someone who's looking for a nice formal dress at a good price. Carol and the other sales people are very knowledgeable and welcoming, no matter what your budget. I felt as if they were interested in helping me find the perfect dress, not just making a sale. Everything arrived on time and was beautifully finished. Recently, Carol Frew's has expended onto the web so that brides from outside the area can take advantage of their good service and great prices.

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2 out of 2 people found this review helpful.

 

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