Jiffy Lube

★★☆☆☆
  • 3630 N Elston Ave

    Chicago, IL 60618

    Map & Directions
  • 773-463-3200

About Jiffy Lube

Details
  • Oil Changes
  • Auto Diagnostics
2.0 3
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had a very unpleasant experience on this jiffy lube branch.. a woman staff named lakeisha was very rude and seemed very unhappy to be doing her job.. i complained to the manager about her attitude and he said he reprimanded her that morning and so she wasnt really in a good mood... well she should'nt be working in customer service in the first place if that will be her attitude.. my work involves customer service too and clients shoud be treated with respect and not as shock absorber for her personal tragic experiences..

1
★☆☆☆☆

had a very unpleasant experience on this jiffy lube branch.. a woman staff named lakeisha was very rude and seemed very unhappy to be doing her job.. i complained to the manager about her attitude and he said he reprimanded her that morning and so she wasnt really in a good mood... well she should'nt be working in customer service in the first place if that will be her attitude.. my work involves customer service too and clients shoud be treated with respect and not as shock absorber for her personal tragic experiences..

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I had my oil changed there and they also refilled my atifreeze. After about 3 weeks, on a very cold evening, my heater started blowing cold air. I pulled in at a mechanics store and it turned out that whovever put the antifreeze in, forgot to put the cap back on. It was just lying there, beside the inlet. I called and they told me to come back and they will refill it for me. Now I dont want them working on my car anymore. I already had the antifreeze put in somewhere else. All I wanted a full refund of that service, which is about $75.00 . They said they can only refund me the cost of the liquid -like $10.00. All I know is that next time, I am going to gfo someplace else to get my car maintenance.

0
★☆☆☆☆

I had my oil changed there and they also refilled my atifreeze. After about 3 weeks, on a very cold evening, my heater started blowing cold air. I pulled in at a mechanics store and it turned out that whovever put the antifreeze in, forgot to put the cap back on. It was just lying there, beside the inlet. I called and they told me to come back and they will refill it for me. Now I dont want them working on my car anymore. I already had the antifreeze put in somewhere else. All I wanted a full refund of that service, which is about $75.00 . They said they can only refund me the cost of the liquid -like $10.00. All I know is that next time, I am going to gfo someplace else to get my car maintenance.

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I really like there service, they treat there women customers very nice and with respect. i always make a appointment ahead of time so i get in and out faster,but walk in's they take also,but you might have to wait a little bit before they get to your car. they always have plenty of staff on hand,which makes there service great,2 people working on your car at once. i've had them also check all fluids in my car and refill as necessary and they do a great job in checking over your car and only replacing what is needed,they will ask you first before replacing anything,which i like. no surprise fee's involved.

4
★★★★☆

I really like there service, they treat there women customers very nice and with respect. i always make a appointment ahead of time so i get in and out faster,but walk in's they take also,but you might have to wait a little bit before they get to your car. they always have plenty of staff on hand,which makes there service great,2 people working on your car at once. i've had them also check all fluids in my car and refill as necessary and they do a great job in checking over your car and only replacing what is needed,they will ask you first before replacing anything,which i like. no surprise fee's involved.

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