Chuck & Bob's Automotive

★☆☆☆☆

About Chuck & Bob's Automotive

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  • Automotive Repair
  • Business Consultants
  • Industry-Specific Consultants

Business Services

Business Services
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Chuck and Bob's Automotive has a Budget Rental Truck Service on site. The Budget rental policy on vehicle returns is to fill the vehicle with gas. If the gas tank is not filled, a 30$ fee with be charged to your account plus the cost of the additional gas. I filled my rental truck COMPLETELY before dropping the truck off. The following day I noticed a charge of $36.01 on my account from Chuck and Bob??s. After inquiring to Chuck and Bob's Automotive Service as to why I was charged this additional fee, a Mr. Will Espy returned my call stating he had to put $6.01 of gas into the truck - and therefore the truck gas tank had not been completely filled. I think this is just bad business. I had to drive the truck from the gas station to Chuck and Bob's! Also, I have no idea how far Mr. Espy drove the truck to place this less than two gallons of gas into the tank. I called the national hotline for Budget and was assured I would be refunded the 30$ because the small amount of gas Mr. Espy was claiming the truck was lacking. As I said before I think this is just bad business ??especially for a business in the service industry. I filled the truck with gas and these guys just tried to "stick it to me" for less than two gallons of gas. I would NEVER take my vehicle to Chuck and Bob's for automotive repair. If they're trying to cheat me over a full gas tank I can only imagine what they would try to swindle with automotive repair. Not to be trusted.

1
★☆☆☆☆

Chuck and Bob's Automotive has a Budget Rental Truck Service on site. The Budget rental policy on vehicle returns is to fill the vehicle with gas. If the gas tank is not filled, a 30$ fee with be charged to your account plus the cost of the additional gas. I filled my rental truck COMPLETELY before dropping the truck off. The following day I noticed a charge of $36.01 on my account from Chuck and Bob??s. After inquiring to Chuck and Bob's Automotive Service as to why I was charged this additional fee, a Mr. Will Espy returned my call stating he had to put $6.01 of gas into the truck - and therefore the truck gas tank had not been completely filled. I think this is just bad business. I had to drive the truck from the gas station to Chuck and Bob's! Also, I have no idea how far Mr. Espy drove the truck to place this less than two gallons of gas into the tank. I called the national hotline for Budget and was assured I would be refunded the 30$ because the small amount of gas Mr. Espy was claiming the truck was lacking. As I said before I think this is just bad business ??especially for a business in the service industry. I filled the truck with gas and these guys just tried to "stick it to me" for less than two gallons of gas. I would NEVER take my vehicle to Chuck and Bob's for automotive repair. If they're trying to cheat me over a full gas tank I can only imagine what they would try to swindle with automotive repair. Not to be trusted.

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