Portage Park Animal Hospital & Dental Clinic

★★★★☆
  • 5419 W Irving Park Rd

    Chicago, IL 60641

    Map & Directions
  • 773-901-1642

3.5714 7
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My Basset Hound Gaby has been going to Portage Park Animal Hospital and seeing Dr. Olsen since she was a puppy. She has received all of her shots there, been spade with Dr. Olsen, and been treated for multiple ear infections due to her breed as well. We have been treated, and more importantly Gaby has been treated, with nothing but kindness and the utmost care, love, and respect. When Gaby needed a referral to a specialist for surgery we were referred out to a surgeon that could perform the procedure that produced the best results. Our dog is one of our children and when multiple appointments has been needed, Dr. Olsen has made sure not to charge us for the return appointment, as it was a "check up." She, and the practice in general, is not concerned with making money but the health of our pet. We will never go to another vet they are the best. They have proven time and again they love our dog as much as we do.

5
★★★★★

My Basset Hound Gaby has been going to Portage Park Animal Hospital and seeing Dr. Olsen since she was a puppy. She has received all of her shots there, been spade with Dr. Olsen, and been treated for multiple ear infections due to her breed as well. We have been treated, and more importantly Gaby has been treated, with nothing but kindness and the utmost care, love, and respect. When Gaby needed a referral to a specialist for surgery we were referred out to a surgeon that could perform the procedure that produced the best results. Our dog is one of our children and when multiple appointments has been needed, Dr. Olsen has made sure not to charge us for the return appointment, as it was a "check up." She, and the practice in general, is not concerned with making money but the health of our pet. We will never go to another vet they are the best. They have proven time and again they love our dog as much as we do.

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0 out of 1 people found this review helpful.

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My cat needed to have his teeth cleaned, they offered to allow me to drop off my cat on a Thurs. night to have the teeth checked an cleaned the following day (Fri) Imagine my surprise when I returned to pickup my cat on Fri. at 5:00pm and was told they had a very busy day and had not yet even looked at my cat. They asked me to come back at 7:00pm, which I did, they then told me Dr. Pablo Garcia pulled 5 teeth - I was horried to find this out...why was I not called to ask if it is ok to pull 5 teeth and maybe tell me what kind of costs were involved. I will never return to Portage Park...Dr. Pablo Garcia had no right to make a decision to pull 5 teeth without calling me first, I have been going to Portage Park Animal Hospital for the past 12 years, I have never really been happy with them for now certainly will never go back

4
★★★★☆

My cat needed to have his teeth cleaned, they offered to allow me to drop off my cat on a Thurs. night to have the teeth checked an cleaned the following day (Fri) Imagine my surprise when I returned to pickup my cat on Fri. at 5:00pm and was told they had a very busy day and had not yet even looked at my cat. They asked me to come back at 7:00pm, which I did, they then told me Dr. Pablo Garcia pulled 5 teeth - I was horried to find this out...why was I not called to ask if it is ok to pull 5 teeth and maybe tell me what kind of costs were involved. I will never return to Portage Park...Dr. Pablo Garcia had no right to make a decision to pull 5 teeth without calling me first, I have been going to Portage Park Animal Hospital for the past 12 years, I have never really been happy with them for now certainly will never go back

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1 out of 1 people found this review helpful.

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In December 2007, we took our cat to see Dr. Bornstein at Portage Park Animal Hospital. She had stopped eating, was dehydrated, and had lost a significant amount of weight. After a thorough examination including blood-work, he suggested that she had a liver-related illness. He couldn't accurately diagnose it without ultrasound and biopsy (for which he referred us to a different practice), at a cost of approximately $3000. Unfortunately, we are not in a position to spend that much money on our pet. Dr. Bornstein indicated that she would likely die, but offered no further guidance. We resolved to try to make our kitty as comfortable as she could be during her decline. She had stopped eating, so we syringe-fed her every few hours. She was dehydrated, so we asked to be shown how to give her fluids, and hydrated her regularly. After several weeks, she had perked up, gained some weight and seemed to be improving overall.

By this time, we had become skeptical of the quality of care offered by Dr. Bornstein and Portage Park Animal Hospital, so we took her to Riser Animal Hospital for a second opinion. At Riser, Dr.Johnson assessed our cat and gave her an appetite-stimulating steroid. The next day our cat began eating on her own, after nearly two months. Needless to say, we were stunned.

The unfortunately reality of the situation is that if we had followed Dr. Bornstein's advice, our cat would have simply starved to death by now. He did not suggest feeding her, hydrating her, nor, inexplicably, trying an appetite stimulant. He did not seem to care about her comfort, offering us no suggestions for making what we thought would be her last few weeks more tolerable for her. We came up with those solutions through our own research, and our efforts saved her life.

Dr. Bornstein understood that we were not in a financial position to pay for the recommended diagnostics, yet did not suggest a simple $13 prescription for an appetite stimulating steroid as an alternative. It turned out this was all that was necessary. I cannot shake the feeling that money is a motivating factor in this practice, and not the care of people's beloved pets. Each time we took the cat in for a "weigh-in", it somehow ended up costing close to $200, since Dr. Bornstein found a way to justify doing more blood tests on a cat that he was convinced was going to die anyway.

Once our cat's condition was stabilized, I wrote a letter to Dr. Bornstein to inform him of her new diagnosis, and to ask him if there was a specific reason he did not prescribe an appetite stimulant. I never received a response.

1
★☆☆☆☆

In December 2007, we took our cat to see Dr. Bornstein at Portage Park Animal Hospital. She had stopped eating, was dehydrated, and had lost a significant amount of weight. After a thorough examination including blood-work, he suggested that she had a liver-related illness. He couldn't accurately diagnose it without ultrasound and biopsy (for which he referred us to a different practice), at a cost of approximately $3000. Unfortunately, we are not in a position to spend that much money on our pet. Dr. Bornstein indicated that she would likely die, but offered no further guidance. We resolved to try to make our kitty as comfortable as she could be during her decline. She had stopped eating, so we syringe-fed her every few hours. She was dehydrated, so we asked to be shown how to give her fluids, and hydrated her regularly. After several weeks, she had perked up, gained some weight and seemed to be improving overall.

By this time, we had become skeptical of the quality of care offered by Dr. Bornstein and Portage Park Animal Hospital, so we took her to Riser Animal Hospital for a second opinion. At Riser, Dr.Johnson assessed our cat and gave her an appetite-stimulating steroid. The next day our cat began eating on her own, after nearly two months. Needless to say, we were stunned.

The unfortunately reality of the situation is that if we had followed Dr. Bornstein's advice, our cat would have simply starved to death by now. He did not suggest feeding her, hydrating her, nor, inexplicably, trying an appetite stimulant. He did not seem to care about her comfort, offering us no suggestions for making what we thought would be her last few weeks more tolerable for her. We came up with those solutions through our own research, and our efforts saved her life.

Dr. Bornstein understood that we were not in a financial position to pay for the recommended diagnostics, yet did not suggest a simple $13 prescription for an appetite stimulating steroid as an alternative. It turned out this was all that was necessary. I cannot shake the feeling that money is a motivating factor in this practice, and not the care of people's beloved pets. Each time we took the cat in for a "weigh-in", it somehow ended up costing close to $200, since Dr. Bornstein found a way to justify doing more blood tests on a cat that he was convinced was going to die anyway.

Once our cat's condition was stabilized, I wrote a letter to Dr. Bornstein to inform him of her new diagnosis, and to ask him if there was a specific reason he did not prescribe an appetite stimulant. I never received a response.

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3 out of 3 people found this review helpful.

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However I can't shake the feeling that their pricing has gone way up to pay for their new fancy facility. Some of the vets seem to like to suggest medication way too quickly and order tests to rule out things that are longshots in the first place. I will probably keep taking my dog here because they are so close and convenient for me but you have to advocate for what you feel is right for your pet.

3
★★★☆☆

However I can't shake the feeling that their pricing has gone way up to pay for their new fancy facility. Some of the vets seem to like to suggest medication way too quickly and order tests to rule out things that are longshots in the first place. I will probably keep taking my dog here because they are so close and convenient for me but you have to advocate for what you feel is right for your pet.

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1 out of 1 people found this review helpful.

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Portage Park Animal Hospital is clean, nicely located and provides quality care. They take injured animals in without appointment, and their staff is courteous and friendly. The only real problem here is the cost; their pricing for a simple neuter surgery is nearly twice that which can be found in other animal hospitals of similar quality, and their emergency care is expensive enough to warrant a trek to an actual animal emergency vet, because the cost is the same and the emergency vet will take the animal in sooner.

Good if you're in a bind but shop around for routine check-ups and basic surgeries.

PROS: Good location, quality care
CONS: Overpriced

3
★★★☆☆

Portage Park Animal Hospital is clean, nicely located and provides quality care. They take injured animals in without appointment, and their staff is courteous and friendly. The only real problem here is the cost; their pricing for a simple neuter surgery is nearly twice that which can be found in other animal hospitals of similar quality, and their emergency care is expensive enough to warrant a trek to an actual animal emergency vet, because the cost is the same and the emergency vet will take the animal in sooner.

Good if you're in a bind but shop around for routine check-ups and basic surgeries.

PROS: Good location, quality care
CONS: Overpriced

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2 out of 2 people found this review helpful.

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Someone told me about this caring vet years ago. They do so much for those beloved pets in your family. High quality, after hours emergency service, they take credit cards and are in a convenient location. They do surgery, vaccines, cleaning, x-rays and even counseling. They have been around for more than 25 years. Highly recommended by a lot of loyal customers and their furry friends.

4
★★★★☆

Someone told me about this caring vet years ago. They do so much for those beloved pets in your family. High quality, after hours emergency service, they take credit cards and are in a convenient location. They do surgery, vaccines, cleaning, x-rays and even counseling. They have been around for more than 25 years. Highly recommended by a lot of loyal customers and their furry friends.

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0 out of 1 people found this review helpful.

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i been taking my dog child to her...there are 6 vets i believe that work at this location,that's why i put my vets name above...she is simply the best & treats animals with compassion & a caring heart...my dog needed surgery & she did a great job with her,she healed well,and has no visable scars left....vet even called me up to 2 wks later to check on my dog child to make sure she was ok....highly recommend her!!!!

5
★★★★★

i been taking my dog child to her...there are 6 vets i believe that work at this location,that's why i put my vets name above...she is simply the best & treats animals with compassion & a caring heart...my dog needed surgery & she did a great job with her,she healed well,and has no visable scars left....vet even called me up to 2 wks later to check on my dog child to make sure she was ok....highly recommend her!!!!

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0 out of 1 people found this review helpful.

Message from Portage Park Animal Hospital & Dental Clinic

PPAH has been serving the needs of local residents for more than 20 years. As a leader in quality service and veterinary excellence, we are ever-changing to stay abreast of the explosion of medical capabilities. Our modern hospital includes complete surgical and dental facilities, digital radiography, on-site pharmacy and complete in-house laboratory. Professional services include: internal medicine, general and orthopedic surgery, emergency care, Dental Care Program, Senior Care Program, Puppy/Kitten Program, chiropractic care, parasite prevention, and nutritional counseling. We work hard to maintain an excellent staff of doctors, receptionists and veterinary assistants. Our staff is a great team, with the right mix of skills and backgrounds, and has been carefully chosen to provide the best care for your pet.

 

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