Suburbanite Bowl

★★★★☆
  • 251 W Ogden Ave

    Westmont, IL 60559

    Map & Directions
  • 630-968-2200

About Suburbanite Bowl

Categories

Sports & Recreation

Sports & Recreation
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Hi May here. I went to the suburbunite bowl last week on Saturdy night at around 10:30 PM. That was my wedding party to all of my friends. And the overall experience of bowling was good. But the things to be considered are service and the behaviour of the employees who work there is the worst than I have seen any other places.

We went thre at around 10:30 PM and the lanes are open till 2:00 AM on saturday night. When we went there the food place was closed and we already paid unlimited bowl for total 11 people. We saw that the food place was closed and requested an employee if we can bring some chips/fries from outside. he was fine if I can bring, but when I went outside, he came outside and said no you cant bring in as his manager said no to him. We already broght that in and he was like, no you cant bring the food in. We requested the manager, he said do whatever you want to do but you cant bring the fries inside and asked us to call manager another day to complain about him. I forgot his name , he was so rude and doesnt know how to talk with a woman. This is not it yet.

In the middle of the bowling 3 times we changed the lanes because of techincal problems in their lanes and computers. Outdated lanes and computers. which never works...

I am calling since last Sunday to Judy (Manager to whom that guy asked me to complain about him), but everyday someone pickup and says that she is not here, call other day please.

Service : 0/5
Bowling : 2/5
Behaviour of employees/manager : negative 100/5 (cannot rate... worst worst worst....)
Lanes conditions: 1/5
Computers to set/reset : 0.5/5

1
★☆☆☆☆

Hi May here. I went to the suburbunite bowl last week on Saturdy night at around 10:30 PM. That was my wedding party to all of my friends. And the overall experience of bowling was good. But the things to be considered are service and the behaviour of the employees who work there is the worst than I have seen any other places.

We went thre at around 10:30 PM and the lanes are open till 2:00 AM on saturday night. When we went there the food place was closed and we already paid unlimited bowl for total 11 people. We saw that the food place was closed and requested an employee if we can bring some chips/fries from outside. he was fine if I can bring, but when I went outside, he came outside and said no you cant bring in as his manager said no to him. We already broght that in and he was like, no you cant bring the food in. We requested the manager, he said do whatever you want to do but you cant bring the fries inside and asked us to call manager another day to complain about him. I forgot his name , he was so rude and doesnt know how to talk with a woman. This is not it yet.

In the middle of the bowling 3 times we changed the lanes because of techincal problems in their lanes and computers. Outdated lanes and computers. which never works...

I am calling since last Sunday to Judy (Manager to whom that guy asked me to complain about him), but everyday someone pickup and says that she is not here, call other day please.

Service : 0/5
Bowling : 2/5
Behaviour of employees/manager : negative 100/5 (cannot rate... worst worst worst....)
Lanes conditions: 1/5
Computers to set/reset : 0.5/5

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Went there today had a great time. Great lanes, great equipment, great everything. This place has very friendly. They do whatever it takes to make you happy. Very clean. Would go here again. They have some great summer specials go check em' out.

5
★★★★★

Went there today had a great time. Great lanes, great equipment, great everything. This place has very friendly. They do whatever it takes to make you happy. Very clean. Would go here again. They have some great summer specials go check em' out.

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The first time I went there I was completely against bowling for the evening but had a great time. The staff was very friendly, the cost was actually reasonable, and the bar on site is a great place when you get a case of "bowler's thumb." There was a good mix of ages as well as levels of bowlers. On Saturday nights they do cosmic bowling - shoe rental/lane rental for $34 a person all you can bowl till 2 in the morning. Mondays are smoke free (according to signs). They seem to be out to make everyone happy...and they did in my case.

PROS: Clean, good, fun
CONS: Even though my friend brought own shoes, still had to pay rental fee

4
★★★★☆

The first time I went there I was completely against bowling for the evening but had a great time. The staff was very friendly, the cost was actually reasonable, and the bar on site is a great place when you get a case of "bowler's thumb." There was a good mix of ages as well as levels of bowlers. On Saturday nights they do cosmic bowling - shoe rental/lane rental for $34 a person all you can bowl till 2 in the morning. Mondays are smoke free (according to signs). They seem to be out to make everyone happy...and they did in my case.

PROS: Clean, good, fun
CONS: Even though my friend brought own shoes, still had to pay rental fee

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This is definitely a place to go if your looking for a good time. There friendly staff is one of the best and the unique set up is amazing. Normal alleys you have to step up to the approach or walk straight on the approach. this one you step down ...

PROS: awesome
CONS: nothing

4
★★★★☆

This is definitely a place to go if your looking for a good time. There friendly staff is one of the best and the unique set up is amazing. Normal alleys you have to step up to the approach or walk straight on the approach. this one you step down ...

PROS: awesome
CONS: nothing

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