Portillo's Hot Dogs

★★★★☆
  • 806 W Dundee Rd

    Arlington Hts, IL 60004

    Map & Directions
  • 847-870-0870

Food

Food
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Portillo's is the hallmark of Chicago tradition. Their food is fantastic, most notably their Chicago styled hot dogs and Italian beef. The staff is also very fast and very friendly. The only downside is it tends to get crowded, but what

3
★★★★★

Portillo's is the hallmark of Chicago tradition. Their food is fantastic, most notably their Chicago styled hot dogs and Italian beef. The staff is also very fast and very friendly. The only downside is it tends to get crowded, but what

.

If you want a quick meal that will satisfy your appetite for a Chicago style dog, grab one here. But their Italian beef is really my favorite. The setting is "no frills" with cafeteria type tables. You place your order in a line, but it is amazing to watch how fast they get you through. Generous size sandwiches; super fries. I have been to their location in Schaumburg and it is a nicer atmosphere and has a broader selection. But this one is the real old fashioned way of getting your hot dog fix. Recommend.

4
★★★★☆

If you want a quick meal that will satisfy your appetite for a Chicago style dog, grab one here. But their Italian beef is really my favorite. The setting is "no frills" with cafeteria type tables. You place your order in a line, but it is amazing to watch how fast they get you through. Generous size sandwiches; super fries. I have been to their location in Schaumburg and it is a nicer atmosphere and has a broader selection. But this one is the real old fashioned way of getting your hot dog fix. Recommend.

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To make a long story short... the food was good. But no food is good enough to make up for the poor customer service and errors made on 4 separate occasions (1 time a catering mistake). And on the 4th visit, they wouldn't honor past promises to make up for it. They have lost a customer.
EX of mistakes: wrong item given during Drive thru (not too bad)
over charged and refused to correct it, I lost money
Put hot catered food in freezed DAY OF EVENT, couldn't eat it
Finally, wasn't helpful in fixing any of the problems.

0
★☆☆☆☆

To make a long story short... the food was good. But no food is good enough to make up for the poor customer service and errors made on 4 separate occasions (1 time a catering mistake). And on the 4th visit, they wouldn't honor past promises to make up for it. They have lost a customer.
EX of mistakes: wrong item given during Drive thru (not too bad)
over charged and refused to correct it, I lost money
Put hot catered food in freezed DAY OF EVENT, couldn't eat it
Finally, wasn't helpful in fixing any of the problems.

Editorial from

In Short
Dick Portillo opened his first restaurant from a trailer with no running water in 1963 in Villa Park, Ill. Today, each location has a unique theme that reflects the founder's love of history and Chicago. Menu favorites…

 

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