Sears Outlet Store

★★★★★
  • 822 Summit St

    Elgin, IL 60120

    Map & Directions
  • 847-622-6852

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Do not buy from Sears Outlet -- they are completely incompetent.\r
\r
On September 23, I bought a freezer from the Elgin outlet store. They were great at upselling me on a supplemental warranty, and they disclosed cosmetic damange to the

3
★★★★★

Do not buy from Sears Outlet -- they are completely incompetent.\r
\r
On September 23, I bought a freezer from the Elgin outlet store. They were great at upselling me on a supplemental warranty, and they disclosed cosmetic damange to the

.

My husband and I have shopped here on a few occasions. They have a very good selection of appliances at various price levels. If you're not looking to spend too much money they do have floor models, discontinued pieces, and scratched/dented pieces for lower prices. There are also an abundance of salespeople looking to help you find what you need. Getting something delivered on the other hand is a little tricky. They were supposed to call us within 2 days of our purchase and we never heard from anyone. When I called, they said the delivery request had never been submitted by the store!!! The day of the delivery, they arrived late without calling to let me know they were running behind schedule. So, the selection is great, the service is good, but if you can plan on bringing home your purchase yourself.

3
★★★☆☆

My husband and I have shopped here on a few occasions. They have a very good selection of appliances at various price levels. If you're not looking to spend too much money they do have floor models, discontinued pieces, and scratched/dented pieces for lower prices. There are also an abundance of salespeople looking to help you find what you need. Getting something delivered on the other hand is a little tricky. They were supposed to call us within 2 days of our purchase and we never heard from anyone. When I called, they said the delivery request had never been submitted by the store!!! The day of the delivery, they arrived late without calling to let me know they were running behind schedule. So, the selection is great, the service is good, but if you can plan on bringing home your purchase yourself.

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