First Class Tickets & Entertainment

★★★★☆
  • 3551 N Sheffield Ave

    Chicago, IL 60657

    Map & Directions
  • 773-388-1000

About First Class Tickets & Entertainment

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FIRST OFF,
The other reviews below are extremely fake and were written by the company. This company took our order for Blackhawk tickets ($750) later I called to check on the shipping status and Drew said "I don't have time for this" and hung up. I let it go because we wanted the tickets. I received the WRONG Tickets in a worse section. When I called Drew he was extremely rude and said we can either keep those tickets or he would refund us "minus shipping". Since we were given no other options we kept the tickets. WHEN we go to the game the Tickets DID NOT WORK. That's right denied entry. We went home and watched the game on TV. Called the next day and Drew said "I don't believe you" and refused a refund. Our credit card company refunded us the full amount. This company did everything wrong possible.

0
★☆☆☆☆

FIRST OFF,
The other reviews below are extremely fake and were written by the company. This company took our order for Blackhawk tickets ($750) later I called to check on the shipping status and Drew said "I don't have time for this" and hung up. I let it go because we wanted the tickets. I received the WRONG Tickets in a worse section. When I called Drew he was extremely rude and said we can either keep those tickets or he would refund us "minus shipping". Since we were given no other options we kept the tickets. WHEN we go to the game the Tickets DID NOT WORK. That's right denied entry. We went home and watched the game on TV. Called the next day and Drew said "I don't believe you" and refused a refund. Our credit card company refunded us the full amount. This company did everything wrong possible.

.

first class transaction. Drew always answered all calls and emails got me a great seat upgrade and met me at the show to give me my Soldier Field Jovi tickets would deal with again

2
★★★★☆

first class transaction. Drew always answered all calls and emails got me a great seat upgrade and met me at the show to give me my Soldier Field Jovi tickets would deal with again

.

Had a great time & had great seats. Thanks again for the upgrade! def will use Drew for more tickets!

2
★★★★★

Had a great time & had great seats. Thanks again for the upgrade! def will use Drew for more tickets!

Pros: great seats!!

Cons: none

.

It is important to remember to look over your order form before submitting your request. On my website, in the section labeled Delivery Options, there is a box on the online order form that reads: ??If the exact tickets I??ve chosen are unavailable, I will accept an equal or better tickets if they are available at the same price, (Recommended).? We suggest the buyer selects this box. The reason is if the exact tickets you selected are unavailable an equivalent or better location will be provided.

In this request the box was selected and the tickets delivered were an upgrade, much better than the tickets originally purchased. The box also does not consider team affiliation. Upgraded tickets are selected based on the quality of the ticket alone, the section closest to the best optimal view of the event based on the seating chart. If this box was not selected the request could have been canceled. If there were special instructions given regarding team affiliation at the time of purchase the request would have been granted. The location of pickup was changed because the Omni did not honor our reservation. I secured an alternative private location directly across from the Rose Bowl and assigned an employee to handle all pickups on site. The pickup time was guaranteed prior to purchase one hour prior to the game. No one waited past the time guaranteed for delivery and most of the deliveries were much earlier than promised. Every client received their tickets and most including this client received upgrades.

I encourage all yellowpages users to contact me if they have any questions regarding my review responses. We are a licensed brokerage since 2003, located inside Harry Caray??s Tavern in Wrigleyville, Chicago.

Best Regards,

Drew DeMoss
Founder & President
First Class Tickets and Entertainment
3551 N Sheffield Ave
Chicago, IL 60657
(773) 388-1000

2
★★★★★

It is important to remember to look over your order form before submitting your request. On my website, in the section labeled Delivery Options, there is a box on the online order form that reads: ??If the exact tickets I??ve chosen are unavailable, I will accept an equal or better tickets if they are available at the same price, (Recommended).? We suggest the buyer selects this box. The reason is if the exact tickets you selected are unavailable an equivalent or better location will be provided.

In this request the box was selected and the tickets delivered were an upgrade, much better than the tickets originally purchased. The box also does not consider team affiliation. Upgraded tickets are selected based on the quality of the ticket alone, the section closest to the best optimal view of the event based on the seating chart. If this box was not selected the request could have been canceled. If there were special instructions given regarding team affiliation at the time of purchase the request would have been granted. The location of pickup was changed because the Omni did not honor our reservation. I secured an alternative private location directly across from the Rose Bowl and assigned an employee to handle all pickups on site. The pickup time was guaranteed prior to purchase one hour prior to the game. No one waited past the time guaranteed for delivery and most of the deliveries were much earlier than promised. Every client received their tickets and most including this client received upgrades.

I encourage all yellowpages users to contact me if they have any questions regarding my review responses. We are a licensed brokerage since 2003, located inside Harry Caray??s Tavern in Wrigleyville, Chicago.

Best Regards,

Drew DeMoss
Founder & President
First Class Tickets and Entertainment
3551 N Sheffield Ave
Chicago, IL 60657
(773) 388-1000

.

Drew got us great seats to the Winter Classic hockey game when tickets were nearly impossible to get. He was great to deal with and returned my emails in a very timely manner.

2
★★★★★

Drew got us great seats to the Winter Classic hockey game when tickets were nearly impossible to get. He was great to deal with and returned my emails in a very timely manner.

.

Drew was able to get me excellent tickets at a fair price. I would definitely do business with them again and plan to in the near future.

2
★★★★★

Drew was able to get me excellent tickets at a fair price. I would definitely do business with them again and plan to in the near future.

.

I called First Class tickets for a sold out event and received a reasonable price on some great tickets.

2
★★★★★

I called First Class tickets for a sold out event and received a reasonable price on some great tickets.

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Brokers secure tickets for any event nationwide, including professional sporting events, concerts and musicals.

 

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