Macy's Furniture Gallery

★☆☆☆☆
  • 1717 W 22nd Street

    Oak Brook, IL 60521

    Map & Directions
  • 630-645-4980

About Macy's Furniture Gallery

Categories
  • Mattress Stores
  • Bedding
  • Beds
  • Bedroom Furniture
  • Home Furniture Sales
  • Interior Decoration & Design
  • Lighting
Details
  • Shop Online
Hours
M-Sa 10am-9pm, Su 11am-7pm
Phones
  • Toll Free (800-289-6229)
Year Established
  • 1858
Products
  • Lighting
  • Lamps
  • Dining Chairs
  • Rugs
  • Area Rugs
  • Mattresses
  • Furniture
  • Sofa
  • Chairs
  • Tables
Payment Options
  • Cash
  • Check
  • Financing
  • MasterCard
  • Visa
Brands
  • Knickerbocker
  • Stearns & Foster
  • Beautyrest
  • Sealy
Services
  • Furniture Gallery
  • Mattresses

Home & Garden

Home & Garden
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Macy's Furniture Gallery Oakbrook Furniture Gallery in Oak Brook,IL ALL Brands
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    I stopped by Macy's today looking for black pumps. There were a few cute ones I saw, including a pair of Jessica Simpson pumps and Michael Kors pumps. I grabbed each and went to the customer service desk, after looking around for an attendant for several minutes to no avail, and asked for the other shoe to be brought out from back.

    The lady was gracious and went back to look for me. Ten minutes later, she came out with a stack of shoes for other customers, but seemed to have forgotten about me. I asked her nicely, and she said they were looking and she would be back again. Then, another ten minutes later she came back out, thanking me for waiting but said they could not find either shoe.

    Really? You can't find merchandise that you are selling on the floor? How disorganized can you get? I was really disappointed with my experience here, and I feel like Marshall Field's has gone seriously downhill since it merged with Macy's. If you really want to shop in a department store, head to Nordstrom or Neiman Marcus. Macy's is a faux-department store. It has more of a TJ Maxx feel, it's just the prices aren't as good.

    0
    ★☆☆☆☆

    I stopped by Macy's today looking for black pumps. There were a few cute ones I saw, including a pair of Jessica Simpson pumps and Michael Kors pumps. I grabbed each and went to the customer service desk, after looking around for an attendant for several minutes to no avail, and asked for the other shoe to be brought out from back.

    The lady was gracious and went back to look for me. Ten minutes later, she came out with a stack of shoes for other customers, but seemed to have forgotten about me. I asked her nicely, and she said they were looking and she would be back again. Then, another ten minutes later she came back out, thanking me for waiting but said they could not find either shoe.

    Really? You can't find merchandise that you are selling on the floor? How disorganized can you get? I was really disappointed with my experience here, and I feel like Marshall Field's has gone seriously downhill since it merged with Macy's. If you really want to shop in a department store, head to Nordstrom or Neiman Marcus. Macy's is a faux-department store. It has more of a TJ Maxx feel, it's just the prices aren't as good.

    Cons: Can't find merchandise, Sales floor is a mess

    Message from Macy's Furniture Gallery

    Macy's, established in 1858, is the Great American Department Store - an iconic retailing brand over 740 stores operating coast-to-coast and online. Macy's Oakbrook Furniture Gallery offers a complete line of furniture including sofas, recliners, tables, rugs & lamps. Macys' primary mattress selection includes Serta, Sealy, Simmons and Stearns & Foster plus more. Plan your visit to 1717 W 22nd Street Oak Brook IL 60521 today!

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