Backyard Pool & Patio

★★★☆☆
Simply the Best Pool in the World
  • 2401 1/2 E Empire St

    Bloomington, IL 61704

    Map & Directions
  • 309-661-2772

About Backyard Pool & Patio

Hours
Sun 11am-3pm, Mon-Fri 9am-6pm, Sat 9am-4pm

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We go to Backyard Pool and Patio for all of our pool and spa supplies. They not only have almost any part we need, but prices are comparable and they carry well known brand names. Staff is always helpful and knowledgeable about products.

4
★★★★☆

We go to Backyard Pool and Patio for all of our pool and spa supplies. They not only have almost any part we need, but prices are comparable and they carry well known brand names. Staff is always helpful and knowledgeable about products.

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If you like to spend way too much money on pool supplies then Rod's is the perfect place to go. Every item is substantially marked up compared to what you will pay for it through on-line vendors.

Before painting my pool, I arranged to have Rod's fill in cement along a thin tile line in my pool. Trying to get an estimate was virtually impossible- a rough figure of $1400 was thrown out, but after I saw 2 and sometimes 3 service people working on the job the first day- and getting barely a fraction of it done- I knew that number would be no where close.

To make matters worse, the patching compound applied never cured- my first clue should have been the heavily rusted cans of material that clearly were very old!

Rod's solution was to have two workmen show up at my house without my knowledge- they somehow managed to open my gate- and blast the wet cement material with a pressure washer. That removed it from the cement, but left it deposited all over my pool, the cement decking around it, and my wooden deck.

Rod's solution was to "cut his losses". He agreed not to charge (since nothing had been accomplished) but refused to clean up the mess left by his workmen. What a disaster.

Needless to say, if you need pool supplies or service I would strongly encourage you to shop around.

PROS: really nice showroom
CONS: pricing, repair work quality, pool knowledge questionable

1
★☆☆☆☆

If you like to spend way too much money on pool supplies then Rod's is the perfect place to go. Every item is substantially marked up compared to what you will pay for it through on-line vendors.

Before painting my pool, I arranged to have Rod's fill in cement along a thin tile line in my pool. Trying to get an estimate was virtually impossible- a rough figure of $1400 was thrown out, but after I saw 2 and sometimes 3 service people working on the job the first day- and getting barely a fraction of it done- I knew that number would be no where close.

To make matters worse, the patching compound applied never cured- my first clue should have been the heavily rusted cans of material that clearly were very old!

Rod's solution was to have two workmen show up at my house without my knowledge- they somehow managed to open my gate- and blast the wet cement material with a pressure washer. That removed it from the cement, but left it deposited all over my pool, the cement decking around it, and my wooden deck.

Rod's solution was to "cut his losses". He agreed not to charge (since nothing had been accomplished) but refused to clean up the mess left by his workmen. What a disaster.

Needless to say, if you need pool supplies or service I would strongly encourage you to shop around.

PROS: really nice showroom
CONS: pricing, repair work quality, pool knowledge questionable

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0 out of 1 people found this review helpful.

.

I get all our pool chemicals at Rod's. They have the lowest prices in town. They have wide selection of all kinds of chemicals for any need you may have. The staff is super friendly and helpful. They have come to my rescue several times when I had no idea what to use:. Great Place to go!

4
★★★★☆

I get all our pool chemicals at Rod's. They have the lowest prices in town. They have wide selection of all kinds of chemicals for any need you may have. The staff is super friendly and helpful. They have come to my rescue several times when I had no idea what to use:. Great Place to go!

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