Gregory Infiniti

★★★★★
  • 1121 S. Milwaukee Ave

    Libertyville, IL 60048

    Map & Directions
  • 847-362-9200

About Gregory Infiniti

Categories
  • Auto Dealers
Details
  • Infiniti
  • Volvo
  • Infiniti
  • Infiniti
  • Infiniti
Hours
M-Th 9am-9pm, F-Sa 9am-6pm, Su Closed
Phones
  • Fax (847-918-7222)
Languages
  • EN
  • ES
  • FA
  • PL
  • RU

Automotive

Automotive
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4.5 2
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.

The dealership is nice, they try to make you feel at home there, with coffee and snacks, ice cream, etc. :) But service can be a little better. They give you all this promotional stuff and then they argue with you. They offer a discount advertised in the membership booklet, but when it actually came down to receiving this discount, we had problems, and they were arguing with us. This incident kind of killed all the nice relationship they try to build. They do their job alright, but the car keeps breaking and this is really not something what you want to deal with all the time. Overall it is ok.

PROS: Good atmosphere, food, loaning cars
CONS: Bad service

4
★★★★☆

The dealership is nice, they try to make you feel at home there, with coffee and snacks, ice cream, etc. :) But service can be a little better. They give you all this promotional stuff and then they argue with you. They offer a discount advertised in the membership booklet, but when it actually came down to receiving this discount, we had problems, and they were arguing with us. This incident kind of killed all the nice relationship they try to build. They do their job alright, but the car keeps breaking and this is really not something what you want to deal with all the time. Overall it is ok.

PROS: Good atmosphere, food, loaning cars
CONS: Bad service

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If you bought your Volvo at Fields and bring it back there, they give you a complimentary late model Volvo loaner. Depending on the problem with the car, they can send a mobile technician to you and they have a very wide travel radius. As long as they have loaners available, the loaner is yours to keep until your vehicle is repaired. They are very timely about getting vehicles repaired and if takes longer than they expect, they will find you a loaner, even it is not on the lot.

5
★★★★★

If you bought your Volvo at Fields and bring it back there, they give you a complimentary late model Volvo loaner. Depending on the problem with the car, they can send a mobile technician to you and they have a very wide travel radius. As long as they have loaners available, the loaner is yours to keep until your vehicle is repaired. They are very timely about getting vehicles repaired and if takes longer than they expect, they will find you a loaner, even it is not on the lot.

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