Hot Mess

★★★★☆
  • 4427 N Milwaukee Ave

    Chicago, IL 60630

    Map & Directions
  • 773-736-0405

Personal Services

Personal Services
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I moved to Lincoln Square, but still go back to the old neighborhood (very out of my way) just to go to Hot Mess!

I lived up the block from Hot Mess for about 1 year. My boss recommended me there, telling me that her sister has been going there for years and swears by it. I was able to walk in without an appointment. I was immediately offered a beverage, which is somewhat common but does not happen at every salon. After a very, very nice conversation with the incredibly friendly owner, I was seated. I LOVED my cut and color. Denise did a fabulous job. I used to be a once-or-twice-per-year hair cut and color kind of person, but now have been going every few months.

They are always smiling, friendly conversation (I truly enjoy hanging out there for a couple hours), great service and attitude. When I didn't quite like my bangs at first, they changed them without a question (and we were already there 45 minutes after close). And they were honestly happy to stay and make sure I was happy. And when I walked in without quite knowing what cut I was looking for, Denise went through TONS of options with me to find something I liked, and was able to recommend a style that complements my features (and it actually does).

I've ALWAYS loved my cut and my color. And the owner and staff are so nice, I would stop in just to chat if I was still in the neighborhood. A+!

2
★★★★★

I moved to Lincoln Square, but still go back to the old neighborhood (very out of my way) just to go to Hot Mess!

I lived up the block from Hot Mess for about 1 year. My boss recommended me there, telling me that her sister has been going there for years and swears by it. I was able to walk in without an appointment. I was immediately offered a beverage, which is somewhat common but does not happen at every salon. After a very, very nice conversation with the incredibly friendly owner, I was seated. I LOVED my cut and color. Denise did a fabulous job. I used to be a once-or-twice-per-year hair cut and color kind of person, but now have been going every few months.

They are always smiling, friendly conversation (I truly enjoy hanging out there for a couple hours), great service and attitude. When I didn't quite like my bangs at first, they changed them without a question (and we were already there 45 minutes after close). And they were honestly happy to stay and make sure I was happy. And when I walked in without quite knowing what cut I was looking for, Denise went through TONS of options with me to find something I liked, and was able to recommend a style that complements my features (and it actually does).

I've ALWAYS loved my cut and my color. And the owner and staff are so nice, I would stop in just to chat if I was still in the neighborhood. A+!

Pros: most friendly service, great skills and recommendations

Cons: none!

.

I was having a hard time finding a place and then the people that I could trust. But I found it here! I drove from the southside to the northside as I was assured by my daughter that this was the place to go. As she is younger I was kind of afraid that I may get something that I would not be able to handle but I had a great experince.
I was greeted by two of the friendliest smiling faces and quickly found my self feeling comfortable. Denise asked me how I wore my hair and when I repiled pinned up all of the time she asked if I would be ready for short hair? Denise explained prior to cutting my hair what she had in mind. I just do not say do what you think will look good. I went in with long dyed blonde hairwith no body. And I came out Looking Amazing! After getting highlights and a hair cut (and my hair is short now). My hair color no longer looks like it is dyed it looks natural. And I was afraid of having short hair. I no longer am. Denise did a amazing job! I have a very trendy hairstyle easy to care for due to my early schedule and it so age apropreate. I also had my eyebrows arched! These two women did a GREAT AMAZING JOB at a very affordable price.

2
★★★★★

I was having a hard time finding a place and then the people that I could trust. But I found it here! I drove from the southside to the northside as I was assured by my daughter that this was the place to go. As she is younger I was kind of afraid that I may get something that I would not be able to handle but I had a great experince.
I was greeted by two of the friendliest smiling faces and quickly found my self feeling comfortable. Denise asked me how I wore my hair and when I repiled pinned up all of the time she asked if I would be ready for short hair? Denise explained prior to cutting my hair what she had in mind. I just do not say do what you think will look good. I went in with long dyed blonde hairwith no body. And I came out Looking Amazing! After getting highlights and a hair cut (and my hair is short now). My hair color no longer looks like it is dyed it looks natural. And I was afraid of having short hair. I no longer am. Denise did a amazing job! I have a very trendy hairstyle easy to care for due to my early schedule and it so age apropreate. I also had my eyebrows arched! These two women did a GREAT AMAZING JOB at a very affordable price.

Pros: Denise & Gladys

Cons: I can not think of one.

.

I LOVE THIS PLACE!!! Gladys and Denise are gonna have my business for life! I have gone to other salons that charge a lot of money for mediocre work in comparison to what Denise can do! They are super friendly and definitely keep up with the trends...I refer people over there all the time! So if you are lookin for some where new to try out- go to Hot Mess! You may walk in lookin' like one, but you won't when you leave!!! =)

2
★★★★★

I LOVE THIS PLACE!!! Gladys and Denise are gonna have my business for life! I have gone to other salons that charge a lot of money for mediocre work in comparison to what Denise can do! They are super friendly and definitely keep up with the trends...I refer people over there all the time! So if you are lookin for some where new to try out- go to Hot Mess! You may walk in lookin' like one, but you won't when you leave!!! =)

Pros: Best Color n Cut!

Cons: Nothing

.

I have been to this establishment twice. Both times I saw Denise and both times I couldn't have been happier with what she did for my hair. I have been growing my hair out for a while and she has helped tremendously with tips about hair related things I did not know and she has done an excellent job with shaping my hair while it grows. I have always had terrible hair, and she has given me the two best haircuts I have ever had.

2
★★★★★

I have been to this establishment twice. Both times I saw Denise and both times I couldn't have been happier with what she did for my hair. I have been growing my hair out for a while and she has helped tremendously with tips about hair related things I did not know and she has done an excellent job with shaping my hair while it grows. I have always had terrible hair, and she has given me the two best haircuts I have ever had.

Pros: Very welcoming and will work with you to do what you want.

Cons: None

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Went to Hot Mess to fix my hair after Mario Tricolli salon in which is expensive as heck, messed up my hair. Denise at Hot Mess gave me a new sassy and sexy look. Denise is and will be the only person to touch my hair. Looking for a knowledgeable and experience stylist? Go to DENISE!!!

2
★★★★★

Went to Hot Mess to fix my hair after Mario Tricolli salon in which is expensive as heck, messed up my hair. Denise at Hot Mess gave me a new sassy and sexy look. Denise is and will be the only person to touch my hair. Looking for a knowledgeable and experience stylist? Go to DENISE!!!

Pros: FRIENDLY, KNOWLEDGE,WARM AND CALMING ENVIRONMENT

Cons: DOG

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I first learned about Hot Mess because I live right down the block. I had a stylist for several years and my very close girlfriend cuts/colors hair, however, I thought about trying Hot Mess because of the convenience. I am a VERY picky customer with a head of hair that is not easy to manage.... very thick, long and wavy with color and highlights. When I first went, I was very nervous because I am not the type to switch hairstylists very often. Gladys, the owner, was very welcoming, personable and professional. She then referred me to Denise, the colorist/stylist, and the rest was history. Denise did a FANTASTIC job on my hair from the get-go. She provided me with an entire color correction, beautiful highlights and a perfect hair cut and blow-dry. The cost was extremely reasonable. I have since gone to this salon weekly for blow-drys and my hair lasts an entire week!! Denise has maintained my color and cuts ever since. She is very "up" on the trends and provides great advise when I want a change in color or style. MY HAIR HAS NEVER LOOKED SO GOOD! People come up to me constantly asking where I get my hair done. Denise also does a wonderful makeup job and updos. I have gone to them many times when I have had special occasions to attend and my husband is astounded at how I transform when I leave the salon! I also had wonderful manis/pedis and eyebrow shaping here. I have also held "girl-events" here for my birthday and other people's birthdays. We had so much fun, bringing in appetizers and wine and we all looked great for a night out when we left. Gladys has been very accomodating to me, my family and my friends! HOT MESS IS THE BEST HIDDEN SECRET IN CHICAGO!!!! I have lived in Chicago my whole life and have been to many, many fancy salons, and Hot Mess blows them all away!!!! Thank you to Gladys and Denise!

2
★★★★★

I first learned about Hot Mess because I live right down the block. I had a stylist for several years and my very close girlfriend cuts/colors hair, however, I thought about trying Hot Mess because of the convenience. I am a VERY picky customer with a head of hair that is not easy to manage.... very thick, long and wavy with color and highlights. When I first went, I was very nervous because I am not the type to switch hairstylists very often. Gladys, the owner, was very welcoming, personable and professional. She then referred me to Denise, the colorist/stylist, and the rest was history. Denise did a FANTASTIC job on my hair from the get-go. She provided me with an entire color correction, beautiful highlights and a perfect hair cut and blow-dry. The cost was extremely reasonable. I have since gone to this salon weekly for blow-drys and my hair lasts an entire week!! Denise has maintained my color and cuts ever since. She is very "up" on the trends and provides great advise when I want a change in color or style. MY HAIR HAS NEVER LOOKED SO GOOD! People come up to me constantly asking where I get my hair done. Denise also does a wonderful makeup job and updos. I have gone to them many times when I have had special occasions to attend and my husband is astounded at how I transform when I leave the salon! I also had wonderful manis/pedis and eyebrow shaping here. I have also held "girl-events" here for my birthday and other people's birthdays. We had so much fun, bringing in appetizers and wine and we all looked great for a night out when we left. Gladys has been very accomodating to me, my family and my friends! HOT MESS IS THE BEST HIDDEN SECRET IN CHICAGO!!!! I have lived in Chicago my whole life and have been to many, many fancy salons, and Hot Mess blows them all away!!!! Thank you to Gladys and Denise!

.

I was looking for a great salon around in my neighborhood. So i looked on city search and hot mess had really good reviews especially a girl named denise so when i went it looked like a dog pound in there they had two dogs running around in the place and it smelled like dig shit and thats not even the worst part. I highlights and they came out horrible the hairtcut was so ugly and uneven it had no shape to it. these girls might as well be working out of theyre basement because thats what the place looked like! i had to go to another salon the very same day to get everything fixed she overprocessed my hair and ruined it i was there for five hours and then she charged me almost 400 hundred dollars yeah they have a perfect name for the salon hotmess cuz the place is a hot mess and so is she i should of known just by looking at how she was put together i will never listen to reviews again dont trust them. and for your sake dont go to that hole they call a business!

0
★☆☆☆☆

I was looking for a great salon around in my neighborhood. So i looked on city search and hot mess had really good reviews especially a girl named denise so when i went it looked like a dog pound in there they had two dogs running around in the place and it smelled like dig shit and thats not even the worst part. I highlights and they came out horrible the hairtcut was so ugly and uneven it had no shape to it. these girls might as well be working out of theyre basement because thats what the place looked like! i had to go to another salon the very same day to get everything fixed she overprocessed my hair and ruined it i was there for five hours and then she charged me almost 400 hundred dollars yeah they have a perfect name for the salon hotmess cuz the place is a hot mess and so is she i should of known just by looking at how she was put together i will never listen to reviews again dont trust them. and for your sake dont go to that hole they call a business!

Pros: no appointment needed

Cons: this place is a joke

.

So this is a review from a while ago, but I went in to get my hair colored, after I couldn't get into my normal salon, found the reviews, all said they were great. I had a very SPECIFIC color of red that I wanted to go, a nice dark, red, nothing too outrageous. Well I showed the girl what color I wanted, she brought out the book for me to pick a color, I chose the one that I liked. So she started stripping the previous color off my hair (was a brunette but was going back to red), I sat in the chair with the color remover on my hair for at least 45 minutes. When she rinsed it out, my hair was white. This was the first red flag. I didn't say anything. Then she put the color on. I looked like bozo. My hair was so red, so light red that it was neon red. This wasn't close to the color I picked. She told me she still had to put toner in it...I didn't think that would do too much, I was right. She put the toner in 3 or 4 different times because I said it was still too light. When I left the salon I still looked like bozo, with neon red hair. I walked out of the salon, after spending more than $120 on my hair and almost 5 hours, I cried. I had to call the salon that I know I could trust to fix it (Salon Buzz, some of the best colorists in the city) and had to spend another $200 to fix the mistake that the girl made. I shouldn't have paid for the terrible job she did. I thought my hair was going to fall out, thats how white it was after she stripped the color. Never EVER would I EVER recommend this salon to anyone.

0
★☆☆☆☆

So this is a review from a while ago, but I went in to get my hair colored, after I couldn't get into my normal salon, found the reviews, all said they were great. I had a very SPECIFIC color of red that I wanted to go, a nice dark, red, nothing too outrageous. Well I showed the girl what color I wanted, she brought out the book for me to pick a color, I chose the one that I liked. So she started stripping the previous color off my hair (was a brunette but was going back to red), I sat in the chair with the color remover on my hair for at least 45 minutes. When she rinsed it out, my hair was white. This was the first red flag. I didn't say anything. Then she put the color on. I looked like bozo. My hair was so red, so light red that it was neon red. This wasn't close to the color I picked. She told me she still had to put toner in it...I didn't think that would do too much, I was right. She put the toner in 3 or 4 different times because I said it was still too light. When I left the salon I still looked like bozo, with neon red hair. I walked out of the salon, after spending more than $120 on my hair and almost 5 hours, I cried. I had to call the salon that I know I could trust to fix it (Salon Buzz, some of the best colorists in the city) and had to spend another $200 to fix the mistake that the girl made. I shouldn't have paid for the terrible job she did. I thought my hair was going to fall out, thats how white it was after she stripped the color. Never EVER would I EVER recommend this salon to anyone.

Pros: guaranteed an appointment

Cons: terrible colorists.

from CitySearch
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I chose Hot Mess because the reviews on this site were exceptional. From the moment I entered the salon, I was treated with courtesy and professionalism. Denise is a gifted colorist. Every day since getting my highlights at Hot Mess, I have heard from strangers, "I love your hair!" Hot Mess is FANTASTIC!!

2
★★★★★

I chose Hot Mess because the reviews on this site were exceptional. From the moment I entered the salon, I was treated with courtesy and professionalism. Denise is a gifted colorist. Every day since getting my highlights at Hot Mess, I have heard from strangers, "I love your hair!" Hot Mess is FANTASTIC!!

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This salon is great. Thank you so much Denise for doing such a great job on my hair. I am sooo happy with the way my hair came out. I love it. I will be back in a few weeks for my highlights girl! The employees that work at Hot Mess are great. Very warm, friendly and welcoming. The design of the salon is great too. It has a fun atmosphere. You feel at home here. The prices are great! I spent way less than what I expected to. I highly recommend this salon. I guarantee you will not leave disappointed. :)

Alicia & Tiffine

2
★★★★★

This salon is great. Thank you so much Denise for doing such a great job on my hair. I am sooo happy with the way my hair came out. I love it. I will be back in a few weeks for my highlights girl! The employees that work at Hot Mess are great. Very warm, friendly and welcoming. The design of the salon is great too. It has a fun atmosphere. You feel at home here. The prices are great! I spent way less than what I expected to. I highly recommend this salon. I guarantee you will not leave disappointed. :)

Alicia & Tiffine

.

I LOVE MY HAIR!!! :) Denise did a fabulose job! I am so impressed. I've had tons of compliments! Thanks girl! I just moved here from MA so I needed a new stylist, i was sceptic, but she blew me away, i am more than satifyed w/ her work. she is better than my old stylist that i loved. Plus, bonus...Denise(stylist) and Gladys(owner) are sweethearts! the atmosphere is really cool and welcoming. check them out!~amanda

2
★★★★★

I LOVE MY HAIR!!! :) Denise did a fabulose job! I am so impressed. I've had tons of compliments! Thanks girl! I just moved here from MA so I needed a new stylist, i was sceptic, but she blew me away, i am more than satifyed w/ her work. she is better than my old stylist that i loved. Plus, bonus...Denise(stylist) and Gladys(owner) are sweethearts! the atmosphere is really cool and welcoming. check them out!~amanda

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In the past, I traveled back to my home town for my haircut (300 miles away) because I was unable to find a salon or stylist in Chicago that was reasonably priced or that I really liked. With no trip home in the near future I decided it was time to renew my search for a salon in my neighborhood and I found Hot Mess on City Search. Obviously the reviews on City Search are great, with a few exceptions. I can tell you that the few exceptions are exactly that, "exceptions", Hot Mess is great! The owner is very friendly and personable (I am sorry I did not get her name) and makes you very comfortable from the moment you walk in. My appointment was with Denise. I gave her a vague description of what I wanted and showed her two pictures of bangs in a magazine that I liked (I had no bangs). Denise did an awesome job! Despite being the last appointment of the day she took her time and made sure my hair was perfect. I am very happy with my cut and I am looking forward to going back for color and eyebrow wax. I would recommend Hot Mess to any of my friends looking for a local salon, with reasonable prices, a great atmosphere and friendly and talented stylists. I love having a small but great neighborhood business to support!

2
★★★★★

In the past, I traveled back to my home town for my haircut (300 miles away) because I was unable to find a salon or stylist in Chicago that was reasonably priced or that I really liked. With no trip home in the near future I decided it was time to renew my search for a salon in my neighborhood and I found Hot Mess on City Search. Obviously the reviews on City Search are great, with a few exceptions. I can tell you that the few exceptions are exactly that, "exceptions", Hot Mess is great! The owner is very friendly and personable (I am sorry I did not get her name) and makes you very comfortable from the moment you walk in. My appointment was with Denise. I gave her a vague description of what I wanted and showed her two pictures of bangs in a magazine that I liked (I had no bangs). Denise did an awesome job! Despite being the last appointment of the day she took her time and made sure my hair was perfect. I am very happy with my cut and I am looking forward to going back for color and eyebrow wax. I would recommend Hot Mess to any of my friends looking for a local salon, with reasonable prices, a great atmosphere and friendly and talented stylists. I love having a small but great neighborhood business to support!

.

I'm reading these review and am in shock!! I can't believe the salon is stooping so low as to reply
to people's comments.
I have never been there...but was doing homework to decide whether or not
to go.

Ummm, NO! So unprofessional to reply to comments and call clients out.
Is this junior high school, or a business?!

One word. LAME.

And grow up!

0
★☆☆☆☆

I'm reading these review and am in shock!! I can't believe the salon is stooping so low as to reply
to people's comments.
I have never been there...but was doing homework to decide whether or not
to go.

Ummm, NO! So unprofessional to reply to comments and call clients out.
Is this junior high school, or a business?!

One word. LAME.

And grow up!

.

Hey pheebee.....If you dont know the stylist why are you taking their side.did the owner send you to post a comment????? or per have she did it her self???????If the stylist dont like bad comments about their services then the salon shouldnt be on city search.If they cant stand the heat better get off the kitchen.Not honest to just post the good review and hide the bad ones under the rug ,like the (owner) usually does.Oh,and pheebee,if you have a cosmetology license ,instead of playing Hotmess savior,you should go and work for them.I heard they pay 50%.

0
★☆☆☆☆

Hey pheebee.....If you dont know the stylist why are you taking their side.did the owner send you to post a comment????? or per have she did it her self???????If the stylist dont like bad comments about their services then the salon shouldnt be on city search.If they cant stand the heat better get off the kitchen.Not honest to just post the good review and hide the bad ones under the rug ,like the (owner) usually does.Oh,and pheebee,if you have a cosmetology license ,instead of playing Hotmess savior,you should go and work for them.I heard they pay 50%.

Cons: not honest,self center

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Hotmess Salon is a trendy happened place to get your hair done. The establishment was fabulous and the service was great. My hair was awesome and the staff was friendly and polite.

4
★★★★☆

Hotmess Salon is a trendy happened place to get your hair done. The establishment was fabulous and the service was great. My hair was awesome and the staff was friendly and polite.

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Hot mess is "hot" I was very satisfied with my highlights and trim that Denise (stylist) did for me. I had never had my hair come out as it did!. She explained what I should do to keep my highlight color stays. I was happy with the salon, it's so relaxing. Gladys (owner) was so pleasing to the customers and helpful to her staff!! If you want a great new look and friendly stylist this is the place and better yet go to Denise! thank you so much ladies!I I left the salon feeling like a new woman!! I will be back!!! Skilled and warm people!!!! More than highly recommended!!!!

2
★★★★★

Hot mess is "hot" I was very satisfied with my highlights and trim that Denise (stylist) did for me. I had never had my hair come out as it did!. She explained what I should do to keep my highlight color stays. I was happy with the salon, it's so relaxing. Gladys (owner) was so pleasing to the customers and helpful to her staff!! If you want a great new look and friendly stylist this is the place and better yet go to Denise! thank you so much ladies!I I left the salon feeling like a new woman!! I will be back!!! Skilled and warm people!!!! More than highly recommended!!!!

Pros: professional staff and friendly people!

.

I've been going to gallery of hair for 7 years but I can no longer afford there services. Especially when you can get the same great results for less. So I decided to try out hotmess despite of the reviews I read. The service was great and the atmosphere was fantastic. The owner Gladys is so sweet and very professional. She assigned me to Denise and she took great care of me and all I can say is WoW. She was not rushy with me, she took her time showing me hair colors and explaing how she will do it. She really listened to me and did exactly what I wanted. I had dark brown hair and I was looking a HOTMESS....but she worked a miracle on me. She dyed my hair light golden brown with blonde highlights and gave me great cut. My hair was not brassy or yellow looking. She put a toner on me to give it that great smooth and shiny look. My hair looks so beautiful now. I also purchased some of there products so that I can keep up with my new look. They recommened me there finest hair products without being pushy unlike Gallery of hair they would not let you out the door without trying there best to sell something. My experience was great and I can't wait to go back. I walked out the salon feeling rejuvenated and fabulous. Thank you soooo much Hotmess...Im definitely going back.

2
★★★★★

I've been going to gallery of hair for 7 years but I can no longer afford there services. Especially when you can get the same great results for less. So I decided to try out hotmess despite of the reviews I read. The service was great and the atmosphere was fantastic. The owner Gladys is so sweet and very professional. She assigned me to Denise and she took great care of me and all I can say is WoW. She was not rushy with me, she took her time showing me hair colors and explaing how she will do it. She really listened to me and did exactly what I wanted. I had dark brown hair and I was looking a HOTMESS....but she worked a miracle on me. She dyed my hair light golden brown with blonde highlights and gave me great cut. My hair was not brassy or yellow looking. She put a toner on me to give it that great smooth and shiny look. My hair looks so beautiful now. I also purchased some of there products so that I can keep up with my new look. They recommened me there finest hair products without being pushy unlike Gallery of hair they would not let you out the door without trying there best to sell something. My experience was great and I can't wait to go back. I walked out the salon feeling rejuvenated and fabulous. Thank you soooo much Hotmess...Im definitely going back.

Pros: great customer service, great results

.

Christine (I'm almost positive that was her name) was great. She was friendly, attentive, and knowledgable.
I love my hair color, and if I would've got it cut, I'm sure I would've loved the cut.
I would give this place 5 stars, except it was slightly pricey for me (a poor college student). But I will definately be coming back!
Thanks again for the hair color, it looked even better the next day-everyone loved it.

2
★★★★☆

Christine (I'm almost positive that was her name) was great. She was friendly, attentive, and knowledgable.
I love my hair color, and if I would've got it cut, I'm sure I would've loved the cut.
I would give this place 5 stars, except it was slightly pricey for me (a poor college student). But I will definately be coming back!
Thanks again for the hair color, it looked even better the next day-everyone loved it.

Pros: Workers, Location (I live in neighborhood), quiet and cozy

Cons: none.

.

I just want to say there is NO PERFECT SALON!!!! Just like there is NO PERFECT PERSON! No one is ever happy with what they get it seems, and as a licensed cosmetologist I know this for a fact! I have dealt with a handful of clients that hated what I have done to their hair but on the other hand, I have double the people that LOVED what I have done and are returning clients. Instead of writing negaitive reviews, take your business elsewhere. The only reason you people write bad things about any business is in hopes the businees will give your cheap asses money in return or a gift certificate! Pointing out names and writing bad things about individuals can hurt their image and self esteem. I don't know any of these stylist at this salon but it gets me so mad that people don't understand the true being about a hair stylist. Stylist LOVE to help people and make they feel better about themselves. If you are unhappy, calmly tell your stylist. It is ABSOLUTELY unnecessary to come in to a professional enviroment and scream about your bad experience.

And to the guy with the side burns, your color didn't come out darker because the color was on longer than expected. It stops the oxidation process.

And if you have grey hair, your color WILL most likely fade. The best way to keep the fading is to purchase a color safe shampoo and conditioner as well as styling products. Or tell your next stylist your may need to pre-soften your grey hair before the color process. Remember you should process for a min. of 40 minutes for grey coverage. You also need to follow up with a touch up and maybe pull through the rest of your color with a demi color.

2
★★★★★

I just want to say there is NO PERFECT SALON!!!! Just like there is NO PERFECT PERSON! No one is ever happy with what they get it seems, and as a licensed cosmetologist I know this for a fact! I have dealt with a handful of clients that hated what I have done to their hair but on the other hand, I have double the people that LOVED what I have done and are returning clients. Instead of writing negaitive reviews, take your business elsewhere. The only reason you people write bad things about any business is in hopes the businees will give your cheap asses money in return or a gift certificate! Pointing out names and writing bad things about individuals can hurt their image and self esteem. I don't know any of these stylist at this salon but it gets me so mad that people don't understand the true being about a hair stylist. Stylist LOVE to help people and make they feel better about themselves. If you are unhappy, calmly tell your stylist. It is ABSOLUTELY unnecessary to come in to a professional enviroment and scream about your bad experience.

And to the guy with the side burns, your color didn't come out darker because the color was on longer than expected. It stops the oxidation process.

And if you have grey hair, your color WILL most likely fade. The best way to keep the fading is to purchase a color safe shampoo and conditioner as well as styling products. Or tell your next stylist your may need to pre-soften your grey hair before the color process. Remember you should process for a min. of 40 minutes for grey coverage. You also need to follow up with a touch up and maybe pull through the rest of your color with a demi color.

Pros: Good Neighborhood

Cons: Slow

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IF you have ALLERGIES DON"T GO HERE

1. They have two large dogs
2. The dogs are always there lying on the couch (that you are supposed to sit on)
3. The dogs sleep on a huge dog pillow
4. They are unprofessional in every way.

MY SOB STORY:

RUN don't walk away from hot mess salon. I was SO excited to get my hair done at Hot Mess after reading RAVE reviews. I was greeted by two large rather frightening dogs- which i am severely allergic to. I literally stood outside the door waiting for someone in the salon to shoo them away. FINALLY someone grab them and shooed them away. I stated IMMEDIATELY i am severely allergic. The owner stated "I'm sorry" but didn't put the dogs away just let them roam. The couch was COVERED in dog hair, the dog bed was right in front of couch. I asked if the dogs were ALWAYS there , they said yes. Eventually I left while by boyfriend got his hair cut since I had opted out because i could not stop sneezing. They never apologized. They actually NEVER put the dogs away. They just figured hey this customer is miserable and uncomfortable so i'm just gonna leave them roaming about.

I'm not a dog HATER . i have ALLERGIES AND ASTHMA which is LIFE THREATENING !

0
★☆☆☆☆

IF you have ALLERGIES DON"T GO HERE

1. They have two large dogs
2. The dogs are always there lying on the couch (that you are supposed to sit on)
3. The dogs sleep on a huge dog pillow
4. They are unprofessional in every way.

MY SOB STORY:

RUN don't walk away from hot mess salon. I was SO excited to get my hair done at Hot Mess after reading RAVE reviews. I was greeted by two large rather frightening dogs- which i am severely allergic to. I literally stood outside the door waiting for someone in the salon to shoo them away. FINALLY someone grab them and shooed them away. I stated IMMEDIATELY i am severely allergic. The owner stated "I'm sorry" but didn't put the dogs away just let them roam. The couch was COVERED in dog hair, the dog bed was right in front of couch. I asked if the dogs were ALWAYS there , they said yes. Eventually I left while by boyfriend got his hair cut since I had opted out because i could not stop sneezing. They never apologized. They actually NEVER put the dogs away. They just figured hey this customer is miserable and uncomfortable so i'm just gonna leave them roaming about.

I'm not a dog HATER . i have ALLERGIES AND ASTHMA which is LIFE THREATENING !

Cons: Huge Dogs, SCARY, ALLEGIES, DIRTY

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I've found my new salon. I loved my entire experience with HotMess. From the time I scheduled my appointment over the phone, to the moment I walked in the door, until the second I left, I was treated with curteous and professional service. The staff is lovely and the space is trendy, cozy, and beautifully designed. I was more than happy with my haircut - in fact, it's the best cut I've ever received. I could not believe how great my hair ended up looking. My stylist was very thorough, listened carefully to everything I wanted, and went above and beyond my expectations. The first day after my new haircut I had people raving about it left and right! I would recommend this salon to anyone. I will absolutely be returning as this place is not only convenient (parking was easy and the location is in a nice neighborhood) but affordable. More importantly, the cut I received was phenomenal and the staff was conscientious and kind. You can trust HotMess for a great experience!

2
★★★★★

I've found my new salon. I loved my entire experience with HotMess. From the time I scheduled my appointment over the phone, to the moment I walked in the door, until the second I left, I was treated with curteous and professional service. The staff is lovely and the space is trendy, cozy, and beautifully designed. I was more than happy with my haircut - in fact, it's the best cut I've ever received. I could not believe how great my hair ended up looking. My stylist was very thorough, listened carefully to everything I wanted, and went above and beyond my expectations. The first day after my new haircut I had people raving about it left and right! I would recommend this salon to anyone. I will absolutely be returning as this place is not only convenient (parking was easy and the location is in a nice neighborhood) but affordable. More importantly, the cut I received was phenomenal and the staff was conscientious and kind. You can trust HotMess for a great experience!

Pros: Ambience, Friendly, Courteous Staff, Parking, Flexible Appointments, Great Products!

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I live in the neighborhood and needed to get a haircut, fast. I didn't think they did men's hair, but was very pleasantly surprised. The place was clean, everyone was pleasant and friendly, and they did a great job with my hair. Denise recommended I cut my hair a little bit differently and she did the impossible by making the mess on top of my head look good. Great job and you've got a new regular customer!

2
★★★★★

I live in the neighborhood and needed to get a haircut, fast. I didn't think they did men's hair, but was very pleasantly surprised. The place was clean, everyone was pleasant and friendly, and they did a great job with my hair. Denise recommended I cut my hair a little bit differently and she did the impossible by making the mess on top of my head look good. Great job and you've got a new regular customer!

Pros: friendly,clean,great results

Cons: none

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What a joke! Had been here a few times since it was so close to my house. EVERY single time there was not one single person in the place. Aren't most reputable and skilled hair salons busy?! This place -- totally empty. Nevertheless since it was so near my house I went a few times. First time - low lights were ok but haircut sucked. Went back and color came out good but haircut again sucked. Further the owner changed the price the second time. Third time I tell Denise (who is the ONLY stylist -- the owner doesn't even know how to cut or color I was told....!!!!!) EXACTLY what I want. She cuts it OK this time but within a couple weeks color washes out. Final time. I ask why it washed out. She says that she will make sure it doesn't wash out. So I am waiting to be washed but she does another customer (only time I saw another person in the place) . Alarm goes off but she lets me sit. She also had put color on my sideburns (as I asked) but she lets me keep waiting. The owner isn't even qualified to wash out my hair?? What a JOKE! So anyway the color came out way to dark and sideburns are disgusting . I get home look in a mirror up close and see the that the sideburns are DARK black!!! Denise sends my home with dark black sideburns. I only asked for LOW lights . Anyway I go back for a refund and the owner is so cheap she will only give me the portion related to the tip and color. Yep I gave her a nice tip since since I didn't see how bad it looked until I got home. So, If you don't believe me drive by anytime and see if any customers are there. I have now been walking around with a terrible cut and terrible color. Embarrassing. I have to see clients with this abomination. I needed a simple but stylish business haircut. But Denise is apparently incapable of doing this more than once in a row. GUYS - pay a little more and avoid this place!!! Women - BEWARE!

0
★☆☆☆☆

What a joke! Had been here a few times since it was so close to my house. EVERY single time there was not one single person in the place. Aren't most reputable and skilled hair salons busy?! This place -- totally empty. Nevertheless since it was so near my house I went a few times. First time - low lights were ok but haircut sucked. Went back and color came out good but haircut again sucked. Further the owner changed the price the second time. Third time I tell Denise (who is the ONLY stylist -- the owner doesn't even know how to cut or color I was told....!!!!!) EXACTLY what I want. She cuts it OK this time but within a couple weeks color washes out. Final time. I ask why it washed out. She says that she will make sure it doesn't wash out. So I am waiting to be washed but she does another customer (only time I saw another person in the place) . Alarm goes off but she lets me sit. She also had put color on my sideburns (as I asked) but she lets me keep waiting. The owner isn't even qualified to wash out my hair?? What a JOKE! So anyway the color came out way to dark and sideburns are disgusting . I get home look in a mirror up close and see the that the sideburns are DARK black!!! Denise sends my home with dark black sideburns. I only asked for LOW lights . Anyway I go back for a refund and the owner is so cheap she will only give me the portion related to the tip and color. Yep I gave her a nice tip since since I didn't see how bad it looked until I got home. So, If you don't believe me drive by anytime and see if any customers are there. I have now been walking around with a terrible cut and terrible color. Embarrassing. I have to see clients with this abomination. I needed a simple but stylish business haircut. But Denise is apparently incapable of doing this more than once in a row. GUYS - pay a little more and avoid this place!!! Women - BEWARE!

Pros: clean place

Cons: only one stylist; owner doesn't cut color or wash and poor color skills; can't cut men's hair; music too loud .

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I Went to Hotmess Back In May Or June. Denise Did My Hair. I Am Black And Must I Say At First I Was A Little Sceptical About Having Her Do My Hair And Being Able To Get It Flat. I Do Have A Decent Set Of Hair It Is Thick W/Curls (Not Brilo Pad Naps lol ,But I Have "Black People Hair" )It Is Easier 2 Manage And Comb when Conditioned Some Refer To It As "Good Hair". I Would Say A Good Mix Of The 2. So With That Being Said I Was Impressed With Denise And Suprised...I Would Suggest Just A Little More Heat to Make It Last A Little Longer.But If You are not sure if they do "Black Hair" Denise Does A Good Job And Won't Tear Out All Your Hair Trying To Comb It. I Have Not Been Back YET Just Because I Haven't Found The Time And @ $70.00/80.00 A Visit Don't Really Want 2 Do That Every 2 Weeks. But Denise Was Real Cool and Professional And I Do Plan On Going Back And I Will Be Back.So That Is Why I Wouldn't Mind Paying That Price From Time to Time. I Do Recommend HotMess For Black Women And In Genereal I Recommend For Any One Looking For A GREAT Hair Salon. Thanks Denise...I Didn't Forget About You : )

2
★★★★☆

I Went to Hotmess Back In May Or June. Denise Did My Hair. I Am Black And Must I Say At First I Was A Little Sceptical About Having Her Do My Hair And Being Able To Get It Flat. I Do Have A Decent Set Of Hair It Is Thick W/Curls (Not Brilo Pad Naps lol ,But I Have "Black People Hair" )It Is Easier 2 Manage And Comb when Conditioned Some Refer To It As "Good Hair". I Would Say A Good Mix Of The 2. So With That Being Said I Was Impressed With Denise And Suprised...I Would Suggest Just A Little More Heat to Make It Last A Little Longer.But If You are not sure if they do "Black Hair" Denise Does A Good Job And Won't Tear Out All Your Hair Trying To Comb It. I Have Not Been Back YET Just Because I Haven't Found The Time And @ $70.00/80.00 A Visit Don't Really Want 2 Do That Every 2 Weeks. But Denise Was Real Cool and Professional And I Do Plan On Going Back And I Will Be Back.So That Is Why I Wouldn't Mind Paying That Price From Time to Time. I Do Recommend HotMess For Black Women And In Genereal I Recommend For Any One Looking For A GREAT Hair Salon. Thanks Denise...I Didn't Forget About You : )

Pros: Service

Cons: Price

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There's a reason why the good reviews on this site HEAVILY outweigh the bad ones :). Hot Mess is a great place to go! Gladys is a fabulous hostess: friendly conversationalist, really takes care of the place, and really takes care of you. The atmosphere is fresh and inviting, music's good and not too loud.

Denise can't be beat in my book. She listens to what you want and will offer good suggestions.

My mom is VERY particular about her hair (and why shouldn't she be?), and needed a cut but couldn't get her stylist at her regular (seriously overpriced) place. So I brought her down here this past weekend, and we both came skipping out like teenagers going to prom. Mom looks great (so do i) and we're both very happy!

Thanks Gladys and Denise!

2
★★★★★

There's a reason why the good reviews on this site HEAVILY outweigh the bad ones :). Hot Mess is a great place to go! Gladys is a fabulous hostess: friendly conversationalist, really takes care of the place, and really takes care of you. The atmosphere is fresh and inviting, music's good and not too loud.

Denise can't be beat in my book. She listens to what you want and will offer good suggestions.

My mom is VERY particular about her hair (and why shouldn't she be?), and needed a cut but couldn't get her stylist at her regular (seriously overpriced) place. So I brought her down here this past weekend, and we both came skipping out like teenagers going to prom. Mom looks great (so do i) and we're both very happy!

Thanks Gladys and Denise!

Pros: Great staff, great cuts, good products, good lemonade

Cons: None that I can remember :)

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So, before i went to get my hair colored and cut, i made sure to read at least the last 10 reviews. And Oh Boy where they great, almost hard to believe, but my regular hairstylist was on vacation and I decided to try Hotmess. Mistake!
When you call they do not tell you the price, instead they say that it depends on your hair, wouldn't even give you an approximate amount. Ok, that's fine. the salon is in Jefferson Park for God's sake how expensive can it be I thought. You might wonder as well. Let me tell you. $170 and 2 and a half hours of wasted time. I had my hair colored the same color as i always have, which means they did not have to do anything complicated. Also, my cut was not a cut, the stylist trimmed the bottom half of my hair, it took her 2 minutes to do that and did not even touch my layers. Then the stylist styled it, did not even flat iron it. So when i asked why so much, the owner i think, not sure who she was, said "Did you see what hair you came in with?" Not so friendly! My hair color was faded and i had a lot of outgrow but the color was the same!
I like to spend money and I spend a lot, however I do not like to spend money on something that does not deserve it! Color and style does not deserve $170. I'm sorry for saying it but come on, maybe if you lower your prices a bit your salon will be a little busier and you will not have to ask people to write nice things about you on citysearch!

0
★☆☆☆☆

So, before i went to get my hair colored and cut, i made sure to read at least the last 10 reviews. And Oh Boy where they great, almost hard to believe, but my regular hairstylist was on vacation and I decided to try Hotmess. Mistake!
When you call they do not tell you the price, instead they say that it depends on your hair, wouldn't even give you an approximate amount. Ok, that's fine. the salon is in Jefferson Park for God's sake how expensive can it be I thought. You might wonder as well. Let me tell you. $170 and 2 and a half hours of wasted time. I had my hair colored the same color as i always have, which means they did not have to do anything complicated. Also, my cut was not a cut, the stylist trimmed the bottom half of my hair, it took her 2 minutes to do that and did not even touch my layers. Then the stylist styled it, did not even flat iron it. So when i asked why so much, the owner i think, not sure who she was, said "Did you see what hair you came in with?" Not so friendly! My hair color was faded and i had a lot of outgrow but the color was the same!
I like to spend money and I spend a lot, however I do not like to spend money on something that does not deserve it! Color and style does not deserve $170. I'm sorry for saying it but come on, maybe if you lower your prices a bit your salon will be a little busier and you will not have to ask people to write nice things about you on citysearch!

Pros: none

Cons: price does not deserve the amount of work they do

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I've been to HotMess several times. I'm always greeted with a smile and conversation. As a teacher, I'm on a pretty fixed budget; HotMess knows exactly how to accommodate my needs. I've had a terrible updo from another salon (a pricey one at that!) fixed into a beautiful wonder for chaperoning prom; I've had shoulder-length, bleach-blonde hair transformed into a smoldering honey-colored, layered dream; I've had the typical "Posh Spice" turned into a sleek, asymmetrical, high/low-lighted bob. Denise is amazing at transforming my hair. I wouldn't trust another salon! Every time I'm at HotMess, I grab a handful of cards to keep on hand in my wallet because it NEVER FAILS: I'm constantly stopped and asked, "Where do you get your hair done?" I'm EXTREMELY PROUD to be a walking billboard for the hotness of HotMess!

2
★★★★★

I've been to HotMess several times. I'm always greeted with a smile and conversation. As a teacher, I'm on a pretty fixed budget; HotMess knows exactly how to accommodate my needs. I've had a terrible updo from another salon (a pricey one at that!) fixed into a beautiful wonder for chaperoning prom; I've had shoulder-length, bleach-blonde hair transformed into a smoldering honey-colored, layered dream; I've had the typical "Posh Spice" turned into a sleek, asymmetrical, high/low-lighted bob. Denise is amazing at transforming my hair. I wouldn't trust another salon! Every time I'm at HotMess, I grab a handful of cards to keep on hand in my wallet because it NEVER FAILS: I'm constantly stopped and asked, "Where do you get your hair done?" I'm EXTREMELY PROUD to be a walking billboard for the hotness of HotMess!

Pros: Friendly atmosphere, great value, knowledgeable technicians

Cons: NONE!

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I found Hotmess from this website a few years ago. Everytime I walk in I am greeted with smiles, hugs, and great hospitality. The place is absolutely adorable as Gladys always decorates and rearranges this trendy store. I am always asked if I want something to drink and/or eat and I am always accommodated whenever I request an appointment. I never have to wait once I arrive. My stylist Denise ALWAYS highlights, cuts, and styles my hair to perfection. I am a teacher and all my colleagues always ask who does my hair. Due to my partners profession we always have alot of events that we need to attend. Denise styles my hair for them and I ALWAYS have people telling me how much they love my hair! I drive from Wicker Park and don't mind the drive one bit because of what a marvelous job Denise does and how welcoming Gladys is! They offer a variety of services and even have cute items too purchase too- I recently bought an adorable clutch purse! Hotmess does it right every time you arrive!

2
★★★★★

I found Hotmess from this website a few years ago. Everytime I walk in I am greeted with smiles, hugs, and great hospitality. The place is absolutely adorable as Gladys always decorates and rearranges this trendy store. I am always asked if I want something to drink and/or eat and I am always accommodated whenever I request an appointment. I never have to wait once I arrive. My stylist Denise ALWAYS highlights, cuts, and styles my hair to perfection. I am a teacher and all my colleagues always ask who does my hair. Due to my partners profession we always have alot of events that we need to attend. Denise styles my hair for them and I ALWAYS have people telling me how much they love my hair! I drive from Wicker Park and don't mind the drive one bit because of what a marvelous job Denise does and how welcoming Gladys is! They offer a variety of services and even have cute items too purchase too- I recently bought an adorable clutch purse! Hotmess does it right every time you arrive!

.

I got my hair cut/ highlighted today, my hair was rather dull and lifeless - and I needed a boost, and boy did I get it! I not only LOVE my hair, but I ran into a girlfriend on the way home, and she instantly asked where I got it done and said she is 100% going there in a few weeks to get hers done!!!
I loved everything about the inside of the salon, the wonderful stylist who had answers to every single one of my questions (and trust me I had a million), and the pretty doggies.
I cannot wait to go back - not only would I reccomend this place to everyone that I know - but also everyone that I dont know as well!!
Thanks girls I LOVE my hair...
OHHH And my boyfriend says he has to worry even more about letting me out of the house now ... haha
thanks again!

2
★★★★★

I got my hair cut/ highlighted today, my hair was rather dull and lifeless - and I needed a boost, and boy did I get it! I not only LOVE my hair, but I ran into a girlfriend on the way home, and she instantly asked where I got it done and said she is 100% going there in a few weeks to get hers done!!!
I loved everything about the inside of the salon, the wonderful stylist who had answers to every single one of my questions (and trust me I had a million), and the pretty doggies.
I cannot wait to go back - not only would I reccomend this place to everyone that I know - but also everyone that I dont know as well!!
Thanks girls I LOVE my hair...
OHHH And my boyfriend says he has to worry even more about letting me out of the house now ... haha
thanks again!

Pros: Skill, atmosphere, knowledge

Cons: none!!

.

Denise is confident, highly talented, and very savvy with the latest styles. They use and sell top products and the space is fun and funky. Sounds like some high-end concept salon with total attitude and rediculous prices, right? Wrong. Hot Mess is very chill, not intimidating, and they actually listen. What a concept!

2
★★★★★

Denise is confident, highly talented, and very savvy with the latest styles. They use and sell top products and the space is fun and funky. Sounds like some high-end concept salon with total attitude and rediculous prices, right? Wrong. Hot Mess is very chill, not intimidating, and they actually listen. What a concept!

Pros: A rare combination of talent and accessibility.

Cons: Pack a lunch--it's pretty far north!

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Hey Everyone!

I just went to HotMess today to get my hair cut and my eyebrows waxed. They're so great and so nice to talk to. You definately feel very welcomed as soon as you walk through the door. Oh!! And their two dogs are very behaved and cute, too! :) I will definately be going back!

2
★★★★★

Hey Everyone!

I just went to HotMess today to get my hair cut and my eyebrows waxed. They're so great and so nice to talk to. You definately feel very welcomed as soon as you walk through the door. Oh!! And their two dogs are very behaved and cute, too! :) I will definately be going back!

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am not a cheap person but $80 dollars just to cut my hair. The only reason i want to hotmess salon was cause it was saturday evening and that was the only place empty.

0
★☆☆☆☆

am not a cheap person but $80 dollars just to cut my hair. The only reason i want to hotmess salon was cause it was saturday evening and that was the only place empty.

Pros: none

Cons: none

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I can't wait for my appointment at HOTMESS! The atmosphere at this place is so inviting and the service is wonderful. My last time there I felt like a queen being pampered. I had come in for a cut and my stylist not only cut my hair perfectly but told me how to take care of my difficult to handle hair. She also gave me a conditioning treatment which was just what my stressed hair needed. I walked out of there with the smoothest hair I've had in a long time. They all really know their stuff.

2
★★★★★

I can't wait for my appointment at HOTMESS! The atmosphere at this place is so inviting and the service is wonderful. My last time there I felt like a queen being pampered. I had come in for a cut and my stylist not only cut my hair perfectly but told me how to take care of my difficult to handle hair. She also gave me a conditioning treatment which was just what my stressed hair needed. I walked out of there with the smoothest hair I've had in a long time. They all really know their stuff.

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I went into hotmess looking for a color and cut for the spring and Denis knew exactly what I wanted. She sat me down and explained in full detail what she thought suited me best and also incorporated my own ideas. From the moment you walk in, the environment is so warm and friendly (especially with Nassy around). I was always asked if I was comfortable, offered beverages and always a smile on everyones face. By the end of my appointment I came out of Hotmess feeling beautiful with my new color and cut. Thanks Hotmess .. u guys rock!

2
★★★★★

I went into hotmess looking for a color and cut for the spring and Denis knew exactly what I wanted. She sat me down and explained in full detail what she thought suited me best and also incorporated my own ideas. From the moment you walk in, the environment is so warm and friendly (especially with Nassy around). I was always asked if I was comfortable, offered beverages and always a smile on everyones face. By the end of my appointment I came out of Hotmess feeling beautiful with my new color and cut. Thanks Hotmess .. u guys rock!

Pros: parking available

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I have spent the last year and a half trying to recover from a bad hair cut I received at Gallery of Hair. I have curly hair that for some reason many hair stylist end up giving me a bad cut. I went to Hot Mess after I saw my sister's hair style and was very impressed! I loved the cut and style that Denise gave me!!!!!!!! It has been a long time since I have been able to find someone who can give me a wonderful cut. Denise had her work cut out for her. Not only did she have to fix the mess that a previous stylist gave me, but she was still able to make my hair look so nice. The rest of the staff was also kind! I thank all of them greatly!!
Sheam

2
★★★★★

I have spent the last year and a half trying to recover from a bad hair cut I received at Gallery of Hair. I have curly hair that for some reason many hair stylist end up giving me a bad cut. I went to Hot Mess after I saw my sister's hair style and was very impressed! I loved the cut and style that Denise gave me!!!!!!!! It has been a long time since I have been able to find someone who can give me a wonderful cut. Denise had her work cut out for her. Not only did she have to fix the mess that a previous stylist gave me, but she was still able to make my hair look so nice. The rest of the staff was also kind! I thank all of them greatly!!
Sheam

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Last week was my first time there and I have to say it is the best experience I have had a salon. Everyone was so nice and made me feel comfortable. I was so scared to try a new look but Denise assured me that it would look nice and it did! I love the way my hair looks! You guys are great! Oh and Denise you were rite- Im already ready to go shorter:) Im recommending this place to everyone!

2
★★★★★

Last week was my first time there and I have to say it is the best experience I have had a salon. Everyone was so nice and made me feel comfortable. I was so scared to try a new look but Denise assured me that it would look nice and it did! I love the way my hair looks! You guys are great! Oh and Denise you were rite- Im already ready to go shorter:) Im recommending this place to everyone!

Pros: Service!

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Now..... I know what I like and I know what's good.... and this is GREAT!! I love everyone there they are great. I've been plenty of times already, and everytime I go it's a different style and great experience. I have gone for some red high-light and baby I looked great once it was done. This time it was coming in with long hair coming out with B.E.A.utiful short bob by Denise. My eyebrows are the BOMB by Gladys!! Thanks to the girls at HOTMESS you girls are all great.

2
★★★★★

Now..... I know what I like and I know what's good.... and this is GREAT!! I love everyone there they are great. I've been plenty of times already, and everytime I go it's a different style and great experience. I have gone for some red high-light and baby I looked great once it was done. This time it was coming in with long hair coming out with B.E.A.utiful short bob by Denise. My eyebrows are the BOMB by Gladys!! Thanks to the girls at HOTMESS you girls are all great.

.

My first time going to this Salon and as someone who has no clue about what to ask for I often feel intimidated but they make you feel at ease. I was prompted to find out more about the salon because of the great response on here so I contacted the owner Gladys and she was very nice and suggested a stylist to me. Phoenix was able to take my damaged hair and breathe some life back into it. She does a great job with blowdrying straight (seriously!) and great hair weave process that is beautiful and classy. I suggest this salon to anyone who is looking for a salon with a trendy feel but also great customer service. Oh...they also recommend good products to use for those of us who need a bit of guidance. I'm not sure where the salon falls in terms of pricing but I think I got a great amount of service for my money and I plan to return and try other stuff.

2
★★★★★

My first time going to this Salon and as someone who has no clue about what to ask for I often feel intimidated but they make you feel at ease. I was prompted to find out more about the salon because of the great response on here so I contacted the owner Gladys and she was very nice and suggested a stylist to me. Phoenix was able to take my damaged hair and breathe some life back into it. She does a great job with blowdrying straight (seriously!) and great hair weave process that is beautiful and classy. I suggest this salon to anyone who is looking for a salon with a trendy feel but also great customer service. Oh...they also recommend good products to use for those of us who need a bit of guidance. I'm not sure where the salon falls in terms of pricing but I think I got a great amount of service for my money and I plan to return and try other stuff.

Pros: Great space, staff, music,service

Cons: None

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PHOENIX PHOENIX PHOENIX
I walked into Hotmess with a roller set salon travesty of hair flopped flatly on top of my head. The lovely Phoenix saved me. She lovingly beat my hair into submission. I had the best cut and color and eyebrow tweeze ever. I will be back!!! If this review convinces you to go, tell her "AGNESS" sent ya!!!

2
★★★★★

PHOENIX PHOENIX PHOENIX
I walked into Hotmess with a roller set salon travesty of hair flopped flatly on top of my head. The lovely Phoenix saved me. She lovingly beat my hair into submission. I had the best cut and color and eyebrow tweeze ever. I will be back!!! If this review convinces you to go, tell her "AGNESS" sent ya!!!

Pros: great atmosphere

.

today was my first time there and got good ideas for my ideal hair and i love it i will make it my salon where i will go there to get my hair cut i recommend it awsome service and awsome atmosphere thank you ladies for my hair

2
★★★★★

today was my first time there and got good ideas for my ideal hair and i love it i will make it my salon where i will go there to get my hair cut i recommend it awsome service and awsome atmosphere thank you ladies for my hair

.

I just went to this salon today and just couldn't wait to review it. The people are truly nice. And happy. And happy to see you. Which took all the stress out of trying a new hair salon for me. I went in for a simple cut and some waxing, and they didn't push any products on me or any services I didn't need. I have NEVER been HAPPIER with my HAIR! They did EXACTLY what I told them to do and excelled at everything. I am never going anywhere else again. After all the places I have been to where I have had to fight off overeager stylists and cooler than thou hipsters wanting to make me over, this was truly a breath of fresh air. They are exceptionally professional and very quick.

I'm a loyal customer now! AND, I am going to send my husband there!

2
★★★★★

I just went to this salon today and just couldn't wait to review it. The people are truly nice. And happy. And happy to see you. Which took all the stress out of trying a new hair salon for me. I went in for a simple cut and some waxing, and they didn't push any products on me or any services I didn't need. I have NEVER been HAPPIER with my HAIR! They did EXACTLY what I told them to do and excelled at everything. I am never going anywhere else again. After all the places I have been to where I have had to fight off overeager stylists and cooler than thou hipsters wanting to make me over, this was truly a breath of fresh air. They are exceptionally professional and very quick.

I'm a loyal customer now! AND, I am going to send my husband there!

Pros: Everything is great

.

The reason I initially went to Hot Mess was for Missi to cut my hair. I came to find it is a very nice place with a very friendly atmosphere. I have tons of confidence in Missi and her ability as a stylist. I usually don?t have any idea what I want her to do before getting my hair done. I am very comfortable letting her do whatever she thinks will look good, and I continuously receive compliments on my hair.

2
★★★★★

The reason I initially went to Hot Mess was for Missi to cut my hair. I came to find it is a very nice place with a very friendly atmosphere. I have tons of confidence in Missi and her ability as a stylist. I usually don?t have any idea what I want her to do before getting my hair done. I am very comfortable letting her do whatever she thinks will look good, and I continuously receive compliments on my hair.

.

I have been to Hotmess multiple times for coloring and cuts and have been completely satisfied every time. Missie takes the time to listen to my ideas then translates them beautifully into a look that embodies everything I asked for and more!! I constantly get complements how how great my hair color looks. I would recommend Hotmess to anyone looking for a quality hairstyle. Missie is the best stylist I have experienced in the many salons I have visited.

2
★★★★★

I have been to Hotmess multiple times for coloring and cuts and have been completely satisfied every time. Missie takes the time to listen to my ideas then translates them beautifully into a look that embodies everything I asked for and more!! I constantly get complements how how great my hair color looks. I would recommend Hotmess to anyone looking for a quality hairstyle. Missie is the best stylist I have experienced in the many salons I have visited.

Pros: Great stylists

.

Overall my experience was very good. Denise was my stylist. She was charming and accommodating. Every request that I had was fulfilled, my color choice, and my cut. I was their last appointment for the night and Gladys (the owner) came to chit-chat with me helping the time fly due to an almost double booking. This was a nice touch, from previous experience most salons would have let a first timer just sit there, assume they like the music their playing or want to listen a conversation. Also, my children stopped in for a quick minute and Nas (the dog) behaved himself well. I would go back, despite the 30 minute travel.

2
★★★★☆

Overall my experience was very good. Denise was my stylist. She was charming and accommodating. Every request that I had was fulfilled, my color choice, and my cut. I was their last appointment for the night and Gladys (the owner) came to chit-chat with me helping the time fly due to an almost double booking. This was a nice touch, from previous experience most salons would have let a first timer just sit there, assume they like the music their playing or want to listen a conversation. Also, my children stopped in for a quick minute and Nas (the dog) behaved himself well. I would go back, despite the 30 minute travel.

Pros: Atmosphere

Cons: Price

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I went to Hot Mess for the first time a few weeks ago. I showed Missy a couple of pictures of a style that I liked and explained the look I wanted. She did a good job on the cut--she even made it a little funkier than what I had described which was cool. There was plenty of metered parking out front and it was easy to find.

2
★★★★★

I went to Hot Mess for the first time a few weeks ago. I showed Missy a couple of pictures of a style that I liked and explained the look I wanted. She did a good job on the cut--she even made it a little funkier than what I had described which was cool. There was plenty of metered parking out front and it was easy to find.

Pros: Nice cut, good price

.

Well I chose this Salon because of all the great reveiws here on City Search. Now I know not to trust places like this because unless you know someone personally who has been there you never know why they are giving it such a good reveiw. I say that because I was offered a "FREE" service the next time I come in if I put a good reveiw on City Search for them. If people have to be bribed to say something good about your shop or your work then it must not be worth it. I went in for a Cut and Color and I was there for 4 1/2 hours. My hair is think and just past my shoulders so its not that long. I brought a picture with me, but left with something totally different. I went back to see what they could do because my hair started to turn GREEN. At that point they tried to say that it was something that my previous stylist had used....Nice try!!! After it was all said and done I received my total of $200.00. Are you kidding me??? Thank god I had a coupon which still only took off $20. I would never recommend this Salon to anyone. Oh and by the way Denise was my stylist.

0
★☆☆☆☆

Well I chose this Salon because of all the great reveiws here on City Search. Now I know not to trust places like this because unless you know someone personally who has been there you never know why they are giving it such a good reveiw. I say that because I was offered a "FREE" service the next time I come in if I put a good reveiw on City Search for them. If people have to be bribed to say something good about your shop or your work then it must not be worth it. I went in for a Cut and Color and I was there for 4 1/2 hours. My hair is think and just past my shoulders so its not that long. I brought a picture with me, but left with something totally different. I went back to see what they could do because my hair started to turn GREEN. At that point they tried to say that it was something that my previous stylist had used....Nice try!!! After it was all said and done I received my total of $200.00. Are you kidding me??? Thank god I had a coupon which still only took off $20. I would never recommend this Salon to anyone. Oh and by the way Denise was my stylist.

Pros: Music

Cons: Everything

.

I desparately needed to get my hair cut and when I called the Aveda salon I had been going to, my stylist and colorist had left. That was not the first time that happened to me so I hung up and started looking for a new place to go. In searching salons in my area on citysearch, I saw a link for Hotmess along with a list of glowing reviews. I decided to make an appointment right away; I'm glad I did. The salon has a great ambience. It's warm and inviting and the staff was friendly and attentive. Missy was my stylist and she was great. She took the time to look through pictures with me and talk to me to make sure she knew what I wanted. I was going for a pretty drastic change, which can be scary if you've never previously worked with the person, especially when you have naturally curly hair like I do but want a versatile style. I took a risk though and was thrilled with the results. As a testament to the products they use too, I am pleased to say that after having my color done, none of it even washed out in my first shampoos at home - a first for me. I also appreciated having the same person do my cut and color which has not been the case at most of the places I've been before. While I do think this salon is pricier than others in its class, they did offer coupons for my next visit :) Either way, I've had nothing but compliments since I went and will definitely go back.

2
★★★★☆

I desparately needed to get my hair cut and when I called the Aveda salon I had been going to, my stylist and colorist had left. That was not the first time that happened to me so I hung up and started looking for a new place to go. In searching salons in my area on citysearch, I saw a link for Hotmess along with a list of glowing reviews. I decided to make an appointment right away; I'm glad I did. The salon has a great ambience. It's warm and inviting and the staff was friendly and attentive. Missy was my stylist and she was great. She took the time to look through pictures with me and talk to me to make sure she knew what I wanted. I was going for a pretty drastic change, which can be scary if you've never previously worked with the person, especially when you have naturally curly hair like I do but want a versatile style. I took a risk though and was thrilled with the results. As a testament to the products they use too, I am pleased to say that after having my color done, none of it even washed out in my first shampoos at home - a first for me. I also appreciated having the same person do my cut and color which has not been the case at most of the places I've been before. While I do think this salon is pricier than others in its class, they did offer coupons for my next visit :) Either way, I've had nothing but compliments since I went and will definitely go back.

Pros: pretty much everything

Cons: price

.

Hotmess is a Fabulous place to get your hair done. My stylist is Denise and shes awesome. She has fun personality and she knows alot about hair. I am puerto rican, so I have natural super curly hair. Being so, I dont trust many people with my hair, because many stylists do not know how to work with it. However, I trust Denise and she hasnt let me down yet. She cuts my hair and styles it very nicely and time efficiently. The service is great. The environment is trendy, modern, and welcoming. Since I've found Hotmess, I haven't gone anywhere else. I highly recommend Hotmess to anyone. The staff are great. The prices are expensive but you are getting your money's worth.

2
★★★★★

Hotmess is a Fabulous place to get your hair done. My stylist is Denise and shes awesome. She has fun personality and she knows alot about hair. I am puerto rican, so I have natural super curly hair. Being so, I dont trust many people with my hair, because many stylists do not know how to work with it. However, I trust Denise and she hasnt let me down yet. She cuts my hair and styles it very nicely and time efficiently. The service is great. The environment is trendy, modern, and welcoming. Since I've found Hotmess, I haven't gone anywhere else. I highly recommend Hotmess to anyone. The staff are great. The prices are expensive but you are getting your money's worth.

Pros: styling, ambience, welcoming,

Cons: Prices are a little pricy

.

i am a 23yr old nursing student of Peruvian parents. My hair is thick, wavy, and i have a lot of it! I have been going to school in the Caribbean for the last 4 months. When I got home my hair was A MESS. The sun had fried it out. It was always getting tangled. I had split ends every where! Add in the stress of school and my hair was starting to fall out. i'm very picky about my hairdressers, as are most women. I got to Hotmess and Denise took care of me. She has a great personallity and was giving me tips on what i should do to help my hair be healthy again. She conditioned, cut and styled my hair. The only downfall is the price. the washing, conditioning, cut and styling cost around 60, as a student it was a bit much but I was so happy with the results and the service that I believed it to be totally worth it. I am planning to go back everytime I'm in town.

2
★★★★★

i am a 23yr old nursing student of Peruvian parents. My hair is thick, wavy, and i have a lot of it! I have been going to school in the Caribbean for the last 4 months. When I got home my hair was A MESS. The sun had fried it out. It was always getting tangled. I had split ends every where! Add in the stress of school and my hair was starting to fall out. i'm very picky about my hairdressers, as are most women. I got to Hotmess and Denise took care of me. She has a great personallity and was giving me tips on what i should do to help my hair be healthy again. She conditioned, cut and styled my hair. The only downfall is the price. the washing, conditioning, cut and styling cost around 60, as a student it was a bit much but I was so happy with the results and the service that I believed it to be totally worth it. I am planning to go back everytime I'm in town.

Pros: Ambience, Service, Knowledge

Cons: price

.

nifty decor. friendly service. denise did my hair yesterday and she's
got a wonderful personality. however, i was in the shop for 5 hrs. i
told her that i had all natural hair and that i wanted it washed,
conditioned, and straightened. perhaps i should have told her the
length, but then again, she could have asked beforehand when i made
the appt. she told me that she assumed my hair was going to be short
(i'm a black woman) which made me realize that she made a horrible
overbooking error. i had no choice but to wait it out, because i have
an occasion to attend later this week. also, i was surprised at the
price for the service--$110. she politely implicated that it would be
cheaper for me next time to have my hair washed and/or blowdried and
then come in for just the straightening. i guess it was a lot of work!
i was also outraged to find out that the b-drying alone was
$60...that's the price of a chemical treatment! it was my first time
there, and i was so ready to go after so long that i forgot to present
her the citysearch coupon. i really got a good look at my hair when i
got home--wasn't impressed. she used a ceramic flat iron and didn't
get close to the roots as well as a marcel iron can. in the shop, i
alluded to my edges being nappy and she told me that she would take
care of it. did she? no. i wondered how she was going to do that with a
flat iron, but hey, she's the professional. again, i was so ready to
go; it was whatever by that point. so obviously i have to whip out my
own trusty at home utensils and satisfy myself. the shop specializes
in color and highlights and as far as my eye could tell, that's on
target. can't say the same for non-chemical services, or perhaps even
handling african american hair. the products are a
wonder--shawrtzkopft, (european) i think. my hair is unbelievably
moisturized. products? great. service? just okay....i'm on the hunt
once again...

1
★★★☆☆

nifty decor. friendly service. denise did my hair yesterday and she's
got a wonderful personality. however, i was in the shop for 5 hrs. i
told her that i had all natural hair and that i wanted it washed,
conditioned, and straightened. perhaps i should have told her the
length, but then again, she could have asked beforehand when i made
the appt. she told me that she assumed my hair was going to be short
(i'm a black woman) which made me realize that she made a horrible
overbooking error. i had no choice but to wait it out, because i have
an occasion to attend later this week. also, i was surprised at the
price for the service--$110. she politely implicated that it would be
cheaper for me next time to have my hair washed and/or blowdried and
then come in for just the straightening. i guess it was a lot of work!
i was also outraged to find out that the b-drying alone was
$60...that's the price of a chemical treatment! it was my first time
there, and i was so ready to go after so long that i forgot to present
her the citysearch coupon. i really got a good look at my hair when i
got home--wasn't impressed. she used a ceramic flat iron and didn't
get close to the roots as well as a marcel iron can. in the shop, i
alluded to my edges being nappy and she told me that she would take
care of it. did she? no. i wondered how she was going to do that with a
flat iron, but hey, she's the professional. again, i was so ready to
go; it was whatever by that point. so obviously i have to whip out my
own trusty at home utensils and satisfy myself. the shop specializes
in color and highlights and as far as my eye could tell, that's on
target. can't say the same for non-chemical services, or perhaps even
handling african american hair. the products are a
wonder--shawrtzkopft, (european) i think. my hair is unbelievably
moisturized. products? great. service? just okay....i'm on the hunt
once again...

Pros: great people with great attitudes

Cons: more specialty, and not general services

Editorial from

Portage Park salon specializes in cuts, color, updos, makeup, perms, hair extensions and makeup application.

 

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