Clark & Barlow Hardware Co

★★★☆☆
More than just a hardware store.
  • 353 W Grand Ave

    Chicago, IL 60654

    Map & Directions
  • 312-726-3016

About Clark & Barlow Hardware Co

Hours
Mon-Fri 9am-5pm, Sat 10am-4pm

Home & Garden

Home & Garden
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2.5 2
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They suck at customer service. I ordered knobs 4 weeks ago and they said they would call me to pick them up. After 4 weeks i called them and she asked if it was deleivered to my home. My crappy rep never gave me that convenient option. Then i was told the knobs were in. i asked why i didnt get a call and the lady on the phone cocked an attitude saying "because your rep isnt in today." So after 4 week i dont get a call because she is out that one day. Nice attempt to look good but bottom line, i did not ge the appropriat service i was promised and my knobs came in well before today. i will never go back there....they have the same options online with many other sites that will deliver to your home much faster than 4 weeks and you dont have to deal with crappy service. There is no competitve pricing to make me go back....good customer service would have gotten me to go there again, but unfortunitly they did NOT come through.

1
★☆☆☆☆

They suck at customer service. I ordered knobs 4 weeks ago and they said they would call me to pick them up. After 4 weeks i called them and she asked if it was deleivered to my home. My crappy rep never gave me that convenient option. Then i was told the knobs were in. i asked why i didnt get a call and the lady on the phone cocked an attitude saying "because your rep isnt in today." So after 4 week i dont get a call because she is out that one day. Nice attempt to look good but bottom line, i did not ge the appropriat service i was promised and my knobs came in well before today. i will never go back there....they have the same options online with many other sites that will deliver to your home much faster than 4 weeks and you dont have to deal with crappy service. There is no competitve pricing to make me go back....good customer service would have gotten me to go there again, but unfortunitly they did NOT come through.

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I have been to Clark and Barlow twice to pick up light bulbs for work. I was not looking for your basic light bulb and they had exactly what I wanted. I would recommend this store to anyone, I am sure you could find everything you needed there.

4
★★★★☆

I have been to Clark and Barlow twice to pick up light bulbs for work. I was not looking for your basic light bulb and they had exactly what I wanted. I would recommend this store to anyone, I am sure you could find everything you needed there.

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