Best Buy

★★★★☆
  • 7600 S Cicero Ave Burbank Town Center

    Burbank, IL 60459

    Map & Directions
  • 708-229-0065

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Tu 10am-10pm, W-Th 10am-9pm, F 10am-10pm, Sa 9am-10pm, Su 10am-8pm
Special Offer
Black Friday 2016

Shopping

Shopping
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3.6 5
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.

I love electronics and I really like going to Best Buy and other electronics stores. But I really, really, don't like going to this Best Buy. I've had issues with them months ago where it would take forever to actually talk to someone on the phone when I had a product question. Thankfully, I started using their web site more and used that to check for availability of products in the local stores. So I finally broke down and went to this store the other morning because I needed to pick up a hard drive for my computer. There were two people working in the computer area and one of them was busy with a customer and the other looked at me as I looked at him but then walked away from me. I started to follow him to get his attention because the hard drives were locked in a glass case. Unfortunately, another customer got to him first so I waited. He took the other customer to some aisle further away from me so I waited some more and as the guy came back and looked at me AGAIN, he still didn't help me and started helping someone else. I finally went to him and told him that I needed to get a hard drive from the locked case. He acknowledged me and so I walked back to the hard drive section and waited another five minutes and finally the guy came and unlocked the case. He told me he had to walk the hard drive up to the front cashier and I was fine with that. Unfortunately (that word seems to be popping up quite a bit, huh?) the cashier he brought the hard drive to was having issues with a gift card and another customer. There was one other register open but there was a longer line for that one because some of the people in my line moved over first, so I waited it out. I think it took at least 10 minutes to get the customer with the gift card issue sorted out and when it was finally my turn to get rung up, the cashier didn't even apologize for the wait. I think I'll just avoid this Best Buy for another few months and hope that things improve. It doesn't help that it's on Cicero, which is a traffic nightmare!\r\n

1
★★☆☆☆

I love electronics and I really like going to Best Buy and other electronics stores. But I really, really, don't like going to this Best Buy. I've had issues with them months ago where it would take forever to actually talk to someone on the phone when I had a product question. Thankfully, I started using their web site more and used that to check for availability of products in the local stores. So I finally broke down and went to this store the other morning because I needed to pick up a hard drive for my computer. There were two people working in the computer area and one of them was busy with a customer and the other looked at me as I looked at him but then walked away from me. I started to follow him to get his attention because the hard drives were locked in a glass case. Unfortunately, another customer got to him first so I waited. He took the other customer to some aisle further away from me so I waited some more and as the guy came back and looked at me AGAIN, he still didn't help me and started helping someone else. I finally went to him and told him that I needed to get a hard drive from the locked case. He acknowledged me and so I walked back to the hard drive section and waited another five minutes and finally the guy came and unlocked the case. He told me he had to walk the hard drive up to the front cashier and I was fine with that. Unfortunately (that word seems to be popping up quite a bit, huh?) the cashier he brought the hard drive to was having issues with a gift card and another customer. There was one other register open but there was a longer line for that one because some of the people in my line moved over first, so I waited it out. I think it took at least 10 minutes to get the customer with the gift card issue sorted out and when it was finally my turn to get rung up, the cashier didn't even apologize for the wait. I think I'll just avoid this Best Buy for another few months and hope that things improve. It doesn't help that it's on Cicero, which is a traffic nightmare!\r\n

.

i enjoyed coming to this store i liked how the person at the door would greet you i felt it gave a good feeling in me. All the things in the store were presended nicely

4
★★★★☆

i enjoyed coming to this store i liked how the person at the door would greet you i felt it gave a good feeling in me. All the things in the store were presended nicely

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.

Better deals then expected very competative to Discount shopping and electronics. Not to far to travel, plenty of help and variety of Services as well as well as nice COmputer Systems and Hardware software and perephials. Would shop again if I was comparison I wouold seek Best Buy again.

PROS: Close
CONS: Crowds

3
★★★☆☆

Better deals then expected very competative to Discount shopping and electronics. Not to far to travel, plenty of help and variety of Services as well as well as nice COmputer Systems and Hardware software and perephials. Would shop again if I was comparison I wouold seek Best Buy again.

PROS: Close
CONS: Crowds

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.

this best buy has a few things different from all the others in Illinois. Customer service. Their service and treatment of customers is great. They greet you with a friendly hello as soon as you walk in. You are not hassled, bothered, or tricked into buying anything that you do not want to get. They have a vast selection of anyhthing that you need.

PROS: customer service
CONS: Closing time is too early

4
★★★★☆

this best buy has a few things different from all the others in Illinois. Customer service. Their service and treatment of customers is great. They greet you with a friendly hello as soon as you walk in. You are not hassled, bothered, or tricked into buying anything that you do not want to get. They have a vast selection of anyhthing that you need.

PROS: customer service
CONS: Closing time is too early

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.

This store has great low prices and a variey of things to test and try out. You can test out the audio equipment and they also have displays of the differents tv's. The only bad thing is that when it's busy then you can barely find a sales associate for help. But overall they have a lot of different products.

5
★★★★★

This store has great low prices and a variey of things to test and try out. You can test out the audio equipment and they also have displays of the differents tv's. The only bad thing is that when it's busy then you can barely find a sales associate for help. But overall they have a lot of different products.

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