Faust Automotive & Tires

★★★★☆
  • 101 W Harrison St

    Aviston, IL 62216

    Map & Directions
  • 618-228-9000

Automotive

Automotive
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I found this shop in a smaller Illinois town that blew my socks off; well equipped, couldn't be nicer, clean and customer oriented. Ken and his staff explain each repair and their name is well known the community. They do brake work, steerinig & suspension work, engine repairs, sell tires, and pretty much can fix it all. If your traveling on Highway 50 to Carlyle Lake check this shop out. Their work is great & the folks are friendly.

2
★★★★★

I found this shop in a smaller Illinois town that blew my socks off; well equipped, couldn't be nicer, clean and customer oriented. Ken and his staff explain each repair and their name is well known the community. They do brake work, steerinig & suspension work, engine repairs, sell tires, and pretty much can fix it all. If your traveling on Highway 50 to Carlyle Lake check this shop out. Their work is great & the folks are friendly.

Pros: AAA Approved ASE Certified

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In business, things don't always go as planned. We enourage all customers and potential customers to come in and ask us about this situation. We will be happy to talk about it.

Whenever a wheel stud breaks, while the lug nut is being removed, it is a problem that was there from the previous installation. This vehicle has never been here before; therefore, we could not have caused this problem. As far as deciding to break a stud off, as a technician, this is never the case.

2
★★★★★

In business, things don't always go as planned. We enourage all customers and potential customers to come in and ask us about this situation. We will be happy to talk about it.

Whenever a wheel stud breaks, while the lug nut is being removed, it is a problem that was there from the previous installation. This vehicle has never been here before; therefore, we could not have caused this problem. As far as deciding to break a stud off, as a technician, this is never the case.

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They snapped off a wheel stud and wanted to charge me to fix it.

They stated that the stud would not come lose, so they just decided to break it off without calling or notifying me until the bill was due.

They just lost a customer. I will also let others know about my service.

0
★☆☆☆☆

They snapped off a wheel stud and wanted to charge me to fix it.

They stated that the stud would not come lose, so they just decided to break it off without calling or notifying me until the bill was due.

They just lost a customer. I will also let others know about my service.

 

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