Firestone Complete Auto Care

★☆☆☆☆
Complete Auto Care Since 1926
  • 90 Saint Clair Sq

    Fairview Heights, IL 62208

    Map & Directions
  • 618-589-0667

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I bought tires at this location after getting a quote online. They ended up charging me $550 for what was quoted at $350. They didn't include the 25% off promotion that I selected and charged me an extra $60 for hazard protection without asking if I wanted it. They ended up crediting me the difference after I came back and complained after looking over the receipt but the total bill was still significantly higher than the quote because of a number of unquoted charges and vague language on the website. On the plus side, the tires and installation seems fine. Still, I definitely won't be coming back. Prices are not as advertised and certain of the staff (I think his name was Sam) tried to convince me that I was wrong when I was obviously overcharged. There are plenty of alternatives in Fairview, this place is not worth the headache.

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★☆☆☆☆

I bought tires at this location after getting a quote online. They ended up charging me $550 for what was quoted at $350. They didn't include the 25% off promotion that I selected and charged me an extra $60 for hazard protection without asking if I wanted it. They ended up crediting me the difference after I came back and complained after looking over the receipt but the total bill was still significantly higher than the quote because of a number of unquoted charges and vague language on the website. On the plus side, the tires and installation seems fine. Still, I definitely won't be coming back. Prices are not as advertised and certain of the staff (I think his name was Sam) tried to convince me that I was wrong when I was obviously overcharged. There are plenty of alternatives in Fairview, this place is not worth the headache.

Pros: convenience

Cons: misrepresented price, overcharged, argumentative staff

Message from Firestone Complete Auto Care

Firestone Fairview Heights cares as much about maintenance as they do about tires. With over 4000 certified ASE technicians, Firestone keeps your car running new longer. Plus when you use Firestone, you get their Fixed right promise - it's fixed right the first time, for the right price, on time, and that's something Firestone's been doing since 1926.

Editorial from

Offers complete automotive work including brake replacement, tire rotation, transmission service and more. Sells Bridgestone, Firestone, Dayton and Lemans brands.

Key Points

  • Run Newer, Longer, Stronger.
  • Revitalize Your Ride!
 

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