Rosin Eye Care

★★★★☆
  • 645 N Michigan Ave Ste 210

    Chicago, IL 60611

    Map & Directions
  • 312-787-2020

About Rosin Eye Care

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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.

Good experience the service was friendly and prompt. I had a thorough examination and the follow ups and items that I ordered were arranged for times and pick ups that suited me.

5
★★★★★

Good experience the service was friendly and prompt. I had a thorough examination and the follow ups and items that I ordered were arranged for times and pick ups that suited me.

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.

I've always had a positive experience here! No long waits, friendly and professional staff, and great online resources.

5
★★★★★

I've always had a positive experience here! No long waits, friendly and professional staff, and great online resources.

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.

Dr Whitman outfitted me with a new trial soft contact to try that so far is doing really well. She was very knowledgeable and helpful!

5
★★★★★

Dr Whitman outfitted me with a new trial soft contact to try that so far is doing really well. She was very knowledgeable and helpful!

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.

This location has improved immensely in all areas. I have been seeing Dr. Graves for quite a while and he is excellent in all ways.

5
★★★★★

This location has improved immensely in all areas. I have been seeing Dr. Graves for quite a while and he is excellent in all ways.

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.

Michelle Steigerwald was very professional, friendly, and caring. She made sure I had the perfect set of glasses that for my personality, face, and look. When my glasses arrived she made sure they fit my face.

5
★★★★★

Michelle Steigerwald was very professional, friendly, and caring. She made sure I had the perfect set of glasses that for my personality, face, and look. When my glasses arrived she made sure they fit my face.

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I visited the Naperville location. Dr. Chris is fabulous!! I specifically go to Rosin because of him.

5
★★★★★

I visited the Naperville location. Dr. Chris is fabulous!! I specifically go to Rosin because of him.

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.

Dr Boksa and Dr Whitman were both outstanding during LASIK consultation and post-operation follow up visits

5
★★★★★

Dr Boksa and Dr Whitman were both outstanding during LASIK consultation and post-operation follow up visits

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.

There were some issues with my glasses and everyone at the Michigan and Clyburn Ave locations went above and beyond to make sure thing we're done right. Thank you.

5
★★★★★

There were some issues with my glasses and everyone at the Michigan and Clyburn Ave locations went above and beyond to make sure thing we're done right. Thank you.

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.

My experience was exceptional, the service was great, the sales person who took care of my order was very courteous and nice.

5
★★★★★

My experience was exceptional, the service was great, the sales person who took care of my order was very courteous and nice.

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.

Stephenie Parker was great as well as Kevin in regards to getting me contacts and glasses. Thanks. Service was always prompt and efficient.

5
★★★★★

Stephenie Parker was great as well as Kevin in regards to getting me contacts and glasses. Thanks. Service was always prompt and efficient.

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.

I go to the Rosin Eyecare in at The Board of Trade. WillMarie is terrific always! And the concern and patience I have experienced from Dr. Kostopoulos makes me feel safe. I have dryeyes & she is leading me on the path to health. I really appreciate both of these people!

5
★★★★★

I go to the Rosin Eyecare in at The Board of Trade. WillMarie is terrific always! And the concern and patience I have experienced from Dr. Kostopoulos makes me feel safe. I have dryeyes & she is leading me on the path to health. I really appreciate both of these people!

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.

Always on time, always courteous staff, and excellent trustworthy counsel from Dr. Rosin. He takes time to answer all questions, makes referrals to specialists when necessary, and is a diligent caretaker of my vision which I value highly.

5
★★★★★

Always on time, always courteous staff, and excellent trustworthy counsel from Dr. Rosin. He takes time to answer all questions, makes referrals to specialists when necessary, and is a diligent caretaker of my vision which I value highly.

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.

I have had great service and treatment from the staff and feel that the doctors truly care about the health of my eyes by taking measures to ensure I have the appropriate tests and follow up.

5
★★★★★

I have had great service and treatment from the staff and feel that the doctors truly care about the health of my eyes by taking measures to ensure I have the appropriate tests and follow up.

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.

I only purchase eyeglasses from Rosin, do not see any doctors there. I have been pleased with the service on eyeglasses. I had requested my replacement glasses be expedited so I would have them for a trip and was able to get them a couple of days before I left so that was very helpful. Staff is always courteous and helpful. I do have a question about my new lenses so will stop in the Michigan Ave location one of these days.

5
★★★★★

I only purchase eyeglasses from Rosin, do not see any doctors there. I have been pleased with the service on eyeglasses. I had requested my replacement glasses be expedited so I would have them for a trip and was able to get them a couple of days before I left so that was very helpful. Staff is always courteous and helpful. I do have a question about my new lenses so will stop in the Michigan Ave location one of these days.

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.

The staff are excellent. They are efficient, they explain things well, etc. You are transparent in your charges. I had Dr. Stephanie Parker, Cat, and Michelle and they were all exceptionally helpful and nice, and offered all the options, but never pushed. Will visit again and recommend as well. Thank you,

5
★★★★★

The staff are excellent. They are efficient, they explain things well, etc. You are transparent in your charges. I had Dr. Stephanie Parker, Cat, and Michelle and they were all exceptionally helpful and nice, and offered all the options, but never pushed. Will visit again and recommend as well. Thank you,

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.

I have found Rosin excellent. I have gone to Dr Rosin for some issues with my eyes after heart surgery and before and after that have used optometrists and the eye frame program with excellent results.

5
★★★★★

I have found Rosin excellent. I have gone to Dr Rosin for some issues with my eyes after heart surgery and before and after that have used optometrists and the eye frame program with excellent results.

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.

I have really enjoyed my most recent doctor (a lady) who unfortunately I cannot recall her name. I think she is very thorough and makes sure she understands any issue I may be having.

5
★★★★★

I have really enjoyed my most recent doctor (a lady) who unfortunately I cannot recall her name. I think she is very thorough and makes sure she understands any issue I may be having.

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.

I have been a patient since the early eightys. I have always received good professional eye exams. I have been seeing Dr. Afryl for most of those years. He's very thorough and I trust him completely. I will continue to suggest Rosin Eyecare to my friends.

5
★★★★★

I have been a patient since the early eightys. I have always received good professional eye exams. I have been seeing Dr. Afryl for most of those years. He's very thorough and I trust him completely. I will continue to suggest Rosin Eyecare to my friends.

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.

Michelle was very helpful. She patiently helped me pick out frames, went through my benefits, and advised me the best options. Was going to another place for my care but will be switching here

5
★★★★★

Michelle was very helpful. She patiently helped me pick out frames, went through my benefits, and advised me the best options. Was going to another place for my care but will be switching here

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.

I had a very good experience with Dr. Stephanie Parker and Jill Thomas. Excellent service... Will recommend the place to my friends. I will see Dr Arthur Vinca next month for further eye exams. Thank you

5
★★★★★

I had a very good experience with Dr. Stephanie Parker and Jill Thomas. Excellent service... Will recommend the place to my friends. I will see Dr Arthur Vinca next month for further eye exams. Thank you

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.

Dr Szafranski is so nice and helpful. Exam was fast and efficient. Staff is great and try to give you best savings available.

5
★★★★★

Dr Szafranski is so nice and helpful. Exam was fast and efficient. Staff is great and try to give you best savings available.

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.

Very positive. Doctor provided me with a contact lense option I was not aware of and Michelle was super helpful. She was very patient with helping me find lenses and answering payment questions to make sure I was getting the best deal.

5
★★★★★

Very positive. Doctor provided me with a contact lense option I was not aware of and Michelle was super helpful. She was very patient with helping me find lenses and answering payment questions to make sure I was getting the best deal.

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.

Always a great experience. I'm always in and out and everyone is always extremely nice to me. Also I love how I'm always informed what is happening and what I'm being charged for.

5
★★★★★

Always a great experience. I'm always in and out and everyone is always extremely nice to me. Also I love how I'm always informed what is happening and what I'm being charged for.

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.

I have to say that my visit to Rosin EyeCare (Michigan Ave., Downtown Chicago location) was EXTREMELY pleasant. The staff was very pleasant and welcoming and I have to say that my overall experience has made me want to become a valued customer. I met with Dr. Parker. She was very nice to me and explained to me everything she was about to do, before she did it; and I really appreciated that. Ms. Jill Thomas helped fit me with my frames and this young lady has the most pleasant personality and it was a pure joy for me to have been serviced at Rosin EyeCare. When you walk into a business for service (s), an individual wants to see and or feel some type of professionalism about this business. I chose not to be serviced at another eyecare facility because when I walked into this place of business, there was nothing PROFESSIONAL about it; from the facility to the staff. But when I walked into Rosin EyeCare, I saw PROFESSIONALISM throughout this establishment....from the facility to the staff. I can not stop sing your praises enough and I will be referring others to your facility. Kudos to you Ms. Jill Thomas and Dr. Parker!!!!!!! Continue your great service!!!!!

5
★★★★★

I have to say that my visit to Rosin EyeCare (Michigan Ave., Downtown Chicago location) was EXTREMELY pleasant. The staff was very pleasant and welcoming and I have to say that my overall experience has made me want to become a valued customer. I met with Dr. Parker. She was very nice to me and explained to me everything she was about to do, before she did it; and I really appreciated that. Ms. Jill Thomas helped fit me with my frames and this young lady has the most pleasant personality and it was a pure joy for me to have been serviced at Rosin EyeCare. When you walk into a business for service (s), an individual wants to see and or feel some type of professionalism about this business. I chose not to be serviced at another eyecare facility because when I walked into this place of business, there was nothing PROFESSIONAL about it; from the facility to the staff. But when I walked into Rosin EyeCare, I saw PROFESSIONALISM throughout this establishment....from the facility to the staff. I can not stop sing your praises enough and I will be referring others to your facility. Kudos to you Ms. Jill Thomas and Dr. Parker!!!!!!! Continue your great service!!!!!

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.

I have been a patient of Rosin for over 10 years. The service is always excellent from the receptionist, to the Dr., to the staff that helps pick out glasses and fits them.

5
★★★★★

I have been a patient of Rosin for over 10 years. The service is always excellent from the receptionist, to the Dr., to the staff that helps pick out glasses and fits them.

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.

Dr. Parker was fantastic, helped me with my allergies that impacted my vision. Also Michelle steigerwald offered a great deal of help with helping me pick out new glasses.

3
★★★★★

Dr. Parker was fantastic, helped me with my allergies that impacted my vision. Also Michelle steigerwald offered a great deal of help with helping me pick out new glasses.

.

Very bad service! I have inside scoop on this company, and they do not treat the staff with respect. I used to work there, but no longer do.Peace out guys!

3
★★★★★

Very bad service! I have inside scoop on this company, and they do not treat the staff with respect. I used to work there, but no longer do.Peace out guys!

.

I have not been to Rosin for about 3 years, and after checking the address and reading recent reviews I was quite concerned. I have to say that Dr. Rosin and Ceclia were both as good as ever. Pleasant, extremely knowledgeable and professional. The staff at the front desk was additionally professional during my visit.

2
★★★★☆

I have not been to Rosin for about 3 years, and after checking the address and reading recent reviews I was quite concerned. I have to say that Dr. Rosin and Ceclia were both as good as ever. Pleasant, extremely knowledgeable and professional. The staff at the front desk was additionally professional during my visit.

.

My wife recently attempted to get new glasses from Rosin in Aurora. They could not get the measurements correct, so in short my wife had glasses that gave her head aches and such. She had purchased the warranty that states " free replacement to get them right", what a farce that was!! It would be helpful if the staff at Rosin would first read the history of the patient before spewing out "you retina is bleeding internally.! After an exam with a specialist,She has scar tissue that is effecting the prescription.
After the second time the "TECH" (loose term) refused to take any further measurements and asked what she wanted my wife to do? My wife asked for a refund, and of course they are not willing to not process our insurance. So, our insurance company is paying for services we did not receive.
Does anyone know how to contact a corporate office for Rosin? We are prepared to go into a legal battle. After all, we struggle to work and pay bills which includes HIGH insurance premiums, now we can't use our insurance for our own benefit. Instead Rosin does not care if they have taken advantage of their customers!
I can't understand that in this day and age how any business can ignore the needs of those who pat their wages.

0
★☆☆☆☆

My wife recently attempted to get new glasses from Rosin in Aurora. They could not get the measurements correct, so in short my wife had glasses that gave her head aches and such. She had purchased the warranty that states " free replacement to get them right", what a farce that was!! It would be helpful if the staff at Rosin would first read the history of the patient before spewing out "you retina is bleeding internally.! After an exam with a specialist,She has scar tissue that is effecting the prescription.
After the second time the "TECH" (loose term) refused to take any further measurements and asked what she wanted my wife to do? My wife asked for a refund, and of course they are not willing to not process our insurance. So, our insurance company is paying for services we did not receive.
Does anyone know how to contact a corporate office for Rosin? We are prepared to go into a legal battle. After all, we struggle to work and pay bills which includes HIGH insurance premiums, now we can't use our insurance for our own benefit. Instead Rosin does not care if they have taken advantage of their customers!
I can't understand that in this day and age how any business can ignore the needs of those who pat their wages.

Pros: good looking eyewear

Cons: bad service

.

Not very nice to deal with. (The front desk people were the nicest of them all.) Both doctors and office folks work from the perspective of making money rather than from a patient's point of view. (When the doc handed my chart off after my eye exam, she said, "And she'll be getting the 12 month supply of contacts." I was dumbfounded. I had never agreed to that--nor was it even discussed. It felt like a sneaky thing to do and made me angry.) Also, if I hadn't had my insurance information with me, I would have been charged a lot of extras for getting new lenses and frames. Patients must trust their medical providers and feel that their best interests are in mind. Here, I felt very uncomfortable. I will not go back.

0
★☆☆☆☆

Not very nice to deal with. (The front desk people were the nicest of them all.) Both doctors and office folks work from the perspective of making money rather than from a patient's point of view. (When the doc handed my chart off after my eye exam, she said, "And she'll be getting the 12 month supply of contacts." I was dumbfounded. I had never agreed to that--nor was it even discussed. It felt like a sneaky thing to do and made me angry.) Also, if I hadn't had my insurance information with me, I would have been charged a lot of extras for getting new lenses and frames. Patients must trust their medical providers and feel that their best interests are in mind. Here, I felt very uncomfortable. I will not go back.

.

I had some initial reservations about visiting Rosin Eye Care after calling their offices. I felt that their receptionist had a lot of attitude and was overall rude to me. After meeting her in person, this wasn't the case. I was referred to Rosin by Crown Vision Centers in St. Louis. It seems that Crown is the group that doesn't have it together, not Rosin.

Their offices are very nice, cleanly, open, and inviting. Nothing too clinical. I was there for a correction of my contact prescription. When they found out that I'd already used my vision insurance this year (on the botched contact prescription), they quickly got to work trying to find out if they could save me any money using my medical insurance. They were very apologetic when they realized this wouldn't be the case.

Dr. Lagina was very warm and helpful to me. Although I've been visiting optometrists for 12 years now, she was careful to explain all of the procedures to me and really listened to what I wanted in my contacts. She carefully adjusted the prescription (back to what it was BEFORE I visited Crown Vision Centers), got me the brand I wanted, and even suggested a new type of cleaning solution that has really made my contacts more comfortable.

Although I ended up paying about $200 for the new patient exam and a 6-month supply of contacts (after one of their associates went online with me to find the best price for them), I was happy with my visit and may continue to visit Rosin Eye Care in the future.

4
★★★★☆

I had some initial reservations about visiting Rosin Eye Care after calling their offices. I felt that their receptionist had a lot of attitude and was overall rude to me. After meeting her in person, this wasn't the case. I was referred to Rosin by Crown Vision Centers in St. Louis. It seems that Crown is the group that doesn't have it together, not Rosin.

Their offices are very nice, cleanly, open, and inviting. Nothing too clinical. I was there for a correction of my contact prescription. When they found out that I'd already used my vision insurance this year (on the botched contact prescription), they quickly got to work trying to find out if they could save me any money using my medical insurance. They were very apologetic when they realized this wouldn't be the case.

Dr. Lagina was very warm and helpful to me. Although I've been visiting optometrists for 12 years now, she was careful to explain all of the procedures to me and really listened to what I wanted in my contacts. She carefully adjusted the prescription (back to what it was BEFORE I visited Crown Vision Centers), got me the brand I wanted, and even suggested a new type of cleaning solution that has really made my contacts more comfortable.

Although I ended up paying about $200 for the new patient exam and a 6-month supply of contacts (after one of their associates went online with me to find the best price for them), I was happy with my visit and may continue to visit Rosin Eye Care in the future.

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.

The personnel at the desk is very unpolite and unprofessional. The lady was sleeping at the desk and the big gentleman with glasses was very rude. He was not helpful at all and he seamed like he had a tough day and he jusyt wanted to go home. I will never go there again.

0
★☆☆☆☆

The personnel at the desk is very unpolite and unprofessional. The lady was sleeping at the desk and the big gentleman with glasses was very rude. He was not helpful at all and he seamed like he had a tough day and he jusyt wanted to go home. I will never go there again.

.

I have been going to Rosin's Eye Care (in Niles and Northbrook, IL for over 12 years). I have used the same eye doctor (unless he is on vacation), and have always had a positive experience at Rosin's. The employees have always been extremely helpful. The manager, on duty, is always courteous and professional. The eye doctor has been 'the best' I have ever had. The service I have received, over a 15 year period, has been decent and consistent. In all the years I have been going to Rosin's for eye examinations, contacts and glasses, I only had one negative experience (it involved a new eye doctor who had very little experience). The suburban stores have plenty of frame selection (from designer frames to non-designers). The range of prices for frames vary, and you can find fashionable eye wear that suits your needs (whatever your budget may be). Every experience has been pleasant and positive. I will continue being a Rosin's customer. The employees are outstanding and provide excellent customer service. The doctors they have on staff are extremely well qualified.

2
★★★★☆

I have been going to Rosin's Eye Care (in Niles and Northbrook, IL for over 12 years). I have used the same eye doctor (unless he is on vacation), and have always had a positive experience at Rosin's. The employees have always been extremely helpful. The manager, on duty, is always courteous and professional. The eye doctor has been 'the best' I have ever had. The service I have received, over a 15 year period, has been decent and consistent. In all the years I have been going to Rosin's for eye examinations, contacts and glasses, I only had one negative experience (it involved a new eye doctor who had very little experience). The suburban stores have plenty of frame selection (from designer frames to non-designers). The range of prices for frames vary, and you can find fashionable eye wear that suits your needs (whatever your budget may be). Every experience has been pleasant and positive. I will continue being a Rosin's customer. The employees are outstanding and provide excellent customer service. The doctors they have on staff are extremely well qualified.

Pros: Free Parking, Excellent Service

.

Bought a great pair of glasses and even was talked into buy the warrenty on it since I had a toddler in the house. As luck would have it, my son got a hold of my glasses and bent the stem and they would not stay on my face. I took them in and the eye glasses tech said that they were damaged and that I had a warrenty that was ALMOST ready to expire in a month so I should get a new pair ordered. Then the manager came around and "fixed" them by bending them back and fit them to my face. I left confused and unsatisfied. A week later, the glasses were loose again and falling of my face. I called and said that I can't keep coming there for them to keep bending them back on my face, I need a new pair and I was 8 months pregnant. The manager felt he was going the extra mile by coming to my home and bending them back to my face again. I explained that it will only become loose again and that I wanted to utilize my warrenty and get a replacement pair. He explained that my glasses will be fine now. And of course it wasn't. I couldn't get a hold of them in the next few weeks because of the birth of my child. So, now, I have a pair of glasses that have only one stem until I buy the next pair SOMEWHERE else.

But, the eye doctors are very nice and the rest of the staff seems to be there sometimes with a smile on their face and sometimes a frown. I would recommend going somewhere else.

1
★★☆☆☆

Bought a great pair of glasses and even was talked into buy the warrenty on it since I had a toddler in the house. As luck would have it, my son got a hold of my glasses and bent the stem and they would not stay on my face. I took them in and the eye glasses tech said that they were damaged and that I had a warrenty that was ALMOST ready to expire in a month so I should get a new pair ordered. Then the manager came around and "fixed" them by bending them back and fit them to my face. I left confused and unsatisfied. A week later, the glasses were loose again and falling of my face. I called and said that I can't keep coming there for them to keep bending them back on my face, I need a new pair and I was 8 months pregnant. The manager felt he was going the extra mile by coming to my home and bending them back to my face again. I explained that it will only become loose again and that I wanted to utilize my warrenty and get a replacement pair. He explained that my glasses will be fine now. And of course it wasn't. I couldn't get a hold of them in the next few weeks because of the birth of my child. So, now, I have a pair of glasses that have only one stem until I buy the next pair SOMEWHERE else.

But, the eye doctors are very nice and the rest of the staff seems to be there sometimes with a smile on their face and sometimes a frown. I would recommend going somewhere else.

Pros: Nice eye doctors

Cons: Terrible management

.

Possibly one of the worst shopping experience ever. The shop has a very limited selection of frames and most of the frames they have are truly old and out of fashion. Anyway, last year I found a nice frame I liked and bought frame and lenses for about $600, expecting the service to match the high price. Recently I had a pair of lenses replaced on the frame I bought here one year ago and once completed the glasses had a different shape than when I brought them in. Manager was not able to explain and had the gut of telling me that this is was because everyone face is not symmetrical. Do not really understand what a face has to do with shape of lenses replaced; I should have not be so open minded and trust a manager that looks like a failed fat clown dressed up like a drag queen. Anyway, regardless of their personal furnishing style, the managers are incompetent and truly unwilling to help. They will get you on your nerves...so do not bother to go there

0
★☆☆☆☆

Possibly one of the worst shopping experience ever. The shop has a very limited selection of frames and most of the frames they have are truly old and out of fashion. Anyway, last year I found a nice frame I liked and bought frame and lenses for about $600, expecting the service to match the high price. Recently I had a pair of lenses replaced on the frame I bought here one year ago and once completed the glasses had a different shape than when I brought them in. Manager was not able to explain and had the gut of telling me that this is was because everyone face is not symmetrical. Do not really understand what a face has to do with shape of lenses replaced; I should have not be so open minded and trust a manager that looks like a failed fat clown dressed up like a drag queen. Anyway, regardless of their personal furnishing style, the managers are incompetent and truly unwilling to help. They will get you on your nerves...so do not bother to go there

Pros: None

Cons: Incompetent personnel, overpriced, unwilling to help.

 

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