Morton Grove Animal Hospital

★★★☆☆
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42.0475 -87.7997
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847-834-4730

9128 Waukegan Rd

Morton Grove, IL

60053

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Reviews 1 - 9 of 9.
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As the reviews suggest, either good or bad. I will never have my pet seen by Dr. Drell again, and I mean never. She mis-diagnosed a problem with our small dog, which was corrected when the dog showed no improvement. However, it was still $240 to see her. When we next saw another vet at the clinic, it was a different diagnosis, a different solution, and yet another $160.00

3
★★★☆☆

As the reviews suggest, either good or bad. I will never have my pet seen by Dr. Drell again, and I mean never. She mis-diagnosed a problem with our small dog, which was corrected when the dog showed no improvement. However, it was still $240 to see her. When we next saw another vet at the clinic, it was a different diagnosis, a different solution, and yet another $160.00

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0 out of 1 people found this review helpful.

.

Took my cat here yearly from 2000-2007 when at that time he was examined by Dr Cynthia Olsen for a senior wellness exam.It is part of my pending complaint filed with the Illinois Dept. of Professional Regulation that Dr. Olsen gave me a spray and told me that cats tend to self mutilate when they are bored. This for a concern about him chewing on his right rear leg. It was later determined that he had a bacterial infection of Nocardial cellulitis/osteomyelitis and ultimately required AMPUTATION of his leg. It is my opinion that consumers need to choose their veterinarians wisely. Dr. Bertoglio saw my cat in 2000-2003 & in 2006. As current co/owner of MGHA, I have made them aware of this event with no response. It is my Opinion that this is NOT the way to run a business or treat loyal customers.Will NEVER go to Morton Grove Animal Hospital again. Thank you for reading.Posted some pics.

1
★☆☆☆☆

Took my cat here yearly from 2000-2007 when at that time he was examined by Dr Cynthia Olsen for a senior wellness exam.It is part of my pending complaint filed with the Illinois Dept. of Professional Regulation that Dr. Olsen gave me a spray and told me that cats tend to self mutilate when they are bored. This for a concern about him chewing on his right rear leg. It was later determined that he had a bacterial infection of Nocardial cellulitis/osteomyelitis and ultimately required AMPUTATION of his leg. It is my opinion that consumers need to choose their veterinarians wisely. Dr. Bertoglio saw my cat in 2000-2003 & in 2006. As current co/owner of MGHA, I have made them aware of this event with no response. It is my Opinion that this is NOT the way to run a business or treat loyal customers.Will NEVER go to Morton Grove Animal Hospital again. Thank you for reading.Posted some pics.

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0 out of 1 people found this review helpful.

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GREAT SERVICE! I've brought my pets (including my hammie!) for the last 9 years. Even with an ownership change a few years ago ,the treatment that my pets and I have experienced has been as great as my first visit! Its sad that there are some negative reviews being that I have experienced first hand the careing and compassion of the WHOLE staff during the loss of my rabbit this past summer. A+

5
★★★★★

GREAT SERVICE! I've brought my pets (including my hammie!) for the last 9 years. Even with an ownership change a few years ago ,the treatment that my pets and I have experienced has been as great as my first visit! Its sad that there are some negative reviews being that I have experienced first hand the careing and compassion of the WHOLE staff during the loss of my rabbit this past summer. A+

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1 out of 2 people found this review helpful.

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Dr. Drell saved my rabbit's life after a tragic near-drowning accident. I'll always be grateful for that.

4
★★★★☆

Dr. Drell saved my rabbit's life after a tragic near-drowning accident. I'll always be grateful for that.

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1 out of 1 people found this review helpful.

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2 years after I had my pets treated at the Morton Grove Animal Hospital I was sent a statement saying that they had 'lost' several of the checks I had made out to them, paying for services. They wanted me to look at my endorsed checks, sent to me by my bank and send them copies of those checks. They also wanted me to check to see if I had copies of checks, that I had made out to them, and, if I didn't have those checks, I should re-pay them the amounts owed to them.

My husband and I were like, HUH? If you can't keep track of your accounting, don't ask us to do it for you!

We go to Preiser now, they don't rip you off like MGAH does.

1
★☆☆☆☆

2 years after I had my pets treated at the Morton Grove Animal Hospital I was sent a statement saying that they had 'lost' several of the checks I had made out to them, paying for services. They wanted me to look at my endorsed checks, sent to me by my bank and send them copies of those checks. They also wanted me to check to see if I had copies of checks, that I had made out to them, and, if I didn't have those checks, I should re-pay them the amounts owed to them.

My husband and I were like, HUH? If you can't keep track of your accounting, don't ask us to do it for you!

We go to Preiser now, they don't rip you off like MGAH does.

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1 out of 2 people found this review helpful.

.

I have been taking my dog to morton grove animal hospital for years. I love them! Dr. Drell and Dr. Bertoglio are wonderfull. I would highly recommend them.

5
★★★★★

I have been taking my dog to morton grove animal hospital for years. I love them! Dr. Drell and Dr. Bertoglio are wonderfull. I would highly recommend them.

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1 out of 2 people found this review helpful.

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WOULD NEVER USE THIS HOSPITAL OR VET AGAIN. HAD TO EUTHANIZE MY ANIMAL AFTER I TOOK HER TO THIS HOSPITAL. BE VERY CAUTIOUS AND FIND A MORE REPUTABLE ANIMAL HOSPITAL.

1
★☆☆☆☆

WOULD NEVER USE THIS HOSPITAL OR VET AGAIN. HAD TO EUTHANIZE MY ANIMAL AFTER I TOOK HER TO THIS HOSPITAL. BE VERY CAUTIOUS AND FIND A MORE REPUTABLE ANIMAL HOSPITAL.

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1 out of 2 people found this review helpful.

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I had to use the boarding facility at the Morton Grove Animal Hospital when my dog was ill. I felt like they treated her with the utmost care. The vet was very kind, and the staff handled my numerous calls politely and with patience.

PROS: Caring and attentive staff
CONS:

4
★★★★☆

I had to use the boarding facility at the Morton Grove Animal Hospital when my dog was ill. I felt like they treated her with the utmost care. The vet was very kind, and the staff handled my numerous calls politely and with patience.

PROS: Caring and attentive staff
CONS:

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1 out of 2 people found this review helpful.

.

The Morton Grove Animal Hospital has been a very good experience for us. The staff is warm and nurturing to our dog as well as very knowledgable. I feel very comfortable having our dog in their hands. I have found however that they are a bit more expensive than some of the other animal hospitals that I have looked into. The front desk has also been very helpful and knowledgable when we deal with them. When our dog had to spend the night they were very kind and understading of our many calls to see how she was doing.

4
★★★★☆

The Morton Grove Animal Hospital has been a very good experience for us. The staff is warm and nurturing to our dog as well as very knowledgable. I feel very comfortable having our dog in their hands. I have found however that they are a bit more expensive than some of the other animal hospitals that I have looked into. The front desk has also been very helpful and knowledgable when we deal with them. When our dog had to spend the night they were very kind and understading of our many calls to see how she was doing.

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1 out of 2 people found this review helpful.

Message from Morton Grove Animal Hospital

Morton Grove Animal Hospital is a full service facility offering superior care to our patients. Our staff is dedicated to helping you gain the knowledge you need to make informed decisions for a lifetime of wellness for your pet. We treat your pets as part of our family! Morton Grove Animal Hospital has been at it’s present location since 1957 offering veterinary medical, surgical and dental care, well pet care, senior wellness, nutritional consultation, choosing the right pet counseling, behavior counseling and boarding. We want to be your pet’s family doctor for their entire life. We are proud to be members of the following professional associations: Chicago Veterinary Medical Assn. Illinois State Veterinary Medical Assn. American Veterinary Medical Assn. Morton Grove Chamber of Commerce Niles Chamber of Commerce Mission Statement Our mission is to enrich and lengthen the special relationships between people and their pets by providing the highest quality veterinary healthcare.

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