Winfield Fuel & Material Company

★★☆☆☆

Home & Garden

Home & Garden
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I haven't had a problem with the few products I have purchased from Winfield Fuel & Material Company but I have been very disappointed with the rude and, frankly, bizarre, treatment I have received on more than one occasion. One time I just needed a 24"" concrete pad. An extremely unfriendly employee walked outside with me and found the block but it was winter and there was a couple inches of snow on the stack of blocks. The man literally yelled at me and my wife (who happened to be with me) that there ""Was no damn way he was going to dig it out of the snow!!!"" I said that was no problem and i would be happy to pull it out. The man started screaming at me and my wife! I thought he was mentally ill. I really mean it. We left, bewildered by what had just happened. \r
\r
On another occasion, we went to their small showroom to buy something. I can't recall what it is now but I think it was something for the small pond we had at one time. It turned out that the same man who yelled at us was behind the counter. We asked him a simple question and guess what? He started yelling at us!! \r
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When that happened the first time, I assumed that maybe the guy was having a bad day even though that would be no excuse for his behavior. Maybe he was having a fight with his wife. Who knows? But two times with the same man separated by a year or two! I kept my cool but it was a struggle to do that because he yelled at my wife and she is so polite and nice to everyone. The don't know the man's name but I'm guessing he would be in his mid to late 60s by now.\r
\r
Time passed and the other day I needed a large quantity of sheep compost for my garden. I had heard from a friend that Winfield Fuel had it. So I contacted them but they never bothered to get back with me. \r
\r
I should say that there were a couple times over the years when I purchased things from Winfield and had no problem but I dealt with another employee at that time. \r
\r
I have wondered if Winfield Fuel is a family business and the obnoxious and nasty guy I had the two bad experiences with is a member of the family. If not, I can't explain how he can keep a job when he yells at customers for absolutely no reason at all. Frankly, I also wonder if his behavior results in him getting into fights. You can't insult people and yell at them for long without trouble. I know that I wouldn't take that abuse again.

1
★★☆☆☆

I haven't had a problem with the few products I have purchased from Winfield Fuel & Material Company but I have been very disappointed with the rude and, frankly, bizarre, treatment I have received on more than one occasion. One time I just needed a 24"" concrete pad. An extremely unfriendly employee walked outside with me and found the block but it was winter and there was a couple inches of snow on the stack of blocks. The man literally yelled at me and my wife (who happened to be with me) that there ""Was no damn way he was going to dig it out of the snow!!!"" I said that was no problem and i would be happy to pull it out. The man started screaming at me and my wife! I thought he was mentally ill. I really mean it. We left, bewildered by what had just happened. \r
\r
On another occasion, we went to their small showroom to buy something. I can't recall what it is now but I think it was something for the small pond we had at one time. It turned out that the same man who yelled at us was behind the counter. We asked him a simple question and guess what? He started yelling at us!! \r
\r
When that happened the first time, I assumed that maybe the guy was having a bad day even though that would be no excuse for his behavior. Maybe he was having a fight with his wife. Who knows? But two times with the same man separated by a year or two! I kept my cool but it was a struggle to do that because he yelled at my wife and she is so polite and nice to everyone. The don't know the man's name but I'm guessing he would be in his mid to late 60s by now.\r
\r
Time passed and the other day I needed a large quantity of sheep compost for my garden. I had heard from a friend that Winfield Fuel had it. So I contacted them but they never bothered to get back with me. \r
\r
I should say that there were a couple times over the years when I purchased things from Winfield and had no problem but I dealt with another employee at that time. \r
\r
I have wondered if Winfield Fuel is a family business and the obnoxious and nasty guy I had the two bad experiences with is a member of the family. If not, I can't explain how he can keep a job when he yells at customers for absolutely no reason at all. Frankly, I also wonder if his behavior results in him getting into fights. You can't insult people and yell at them for long without trouble. I know that I wouldn't take that abuse again.

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