Car-X Auto Svc

My 2002 Honda CR-V have a problems with the door lock system. There are two things need to be fixed, the key cylinder must be rebuilt and the door lock actuator need to be replaced. The guy at the store told me it could take about 160$ something to rebuild the key cylinder. I agreed and they fixed it. I can now unlock my driver side door with the key. Thing that I could do before. Now it's the fun part, the same guy told me about the door lock actuator. It'll cost 126$ for the part and 78$ for labor. They didn't know that I've done a research online about the door lock actuator. It cost only 45$ straight from Honda Part Dealer. That's particular part is OEM. The after market one cost about 20$. I refuse the offer before I left I asked them. In case I bring the part will they install it and charge the same labor. They said they won't do it.
I ordered the actuator the very next day and took it to another shop near by my place they are willing to replace it happily with 60$ labors. I probably never gonna take my car to CARX. I mean the people it's really nice to you they talk really sweet but inside they just want to rip off.

Posted 11/25/08 | Report Abuse

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The people at Car X run a wonderful business. We have taken our vehicles there several times and have always had a good experience. They are very willing to work with you on times to get your vehicles in and are very thorough in telling you what the problem with your vehicle is. We highly recommend them!

PROS: Fast Service, Very Nice Employees
CONS:

Posted 11/30/05 | Report Abuse

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