Al's Char-House Steak House

★★★★☆
  • 32 S LA Grange Rd

    LA Grange, IL 60525

    Map & Directions
  • 708-354-6255

About Al's Char-House Steak House

Hours
Monday 4:00 PM - 9:30 PM Tuesday 4:00 PM - 9:30 PM Wednesday 4:00 PM - 9:30 PM Thursday 4:00 PM - 9:30 PM Friday 4:00 PM - 10:30 PM Saturday 4:00 PM - 10:30 PM Sunday 12:00 PM - 8:30 PM

Food

Food
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The food was good and it came in very very big portions. One entre could easily feed 2+ people. The atmosphere was a little strange...it's in a basement with no cell service. Service was good, but with some wait time. Overall, not bad,

3
★★★★★

The food was good and it came in very very big portions. One entre could easily feed 2+ people. The atmosphere was a little strange...it's in a basement with no cell service. Service was good, but with some wait time. Overall, not bad,

.

I had the WORST experience at Al's Charhouse. My husband and I had a coupon out of the Entertainment Book:
Al's Char-House Inc. - Al's Char-House Coupon Detail
"Enjoy one complimentary DINNER ENTREE when a second DINNER ENTREE of equal or greater value and TWO BEVERAGES minimum are purchased ."

My husband and I each ordered a dinner entree and drinks so we could use our coupon. At the end of the meal, we gave our waitress the coupon and she came back with the bill, but there was only $10 taken off. We asked her why we didn't get our COMPLIMENTARY meal, and she said oh I don't know... I've never seen this coupon. So she got her manager, her manager comes over and says " I understand what the coupon SAYS but I can't do that. I can only give you $10 off, the coupon is only supposed to be up to a $10 value."
That is false advertising! If the coupon had a misprint, he should honor the coupon for us, and then solve the issue with the entertainment book after. He REFUSED to give us our complimentary meal.

On top of that, we spent more money than we normally would have, because we purchased drinks. We usually get water, but we wanted to be able to use the coupon.

The worst part was the food wasn't good, and our service was TERRIBLE. My steak was supposed to be cooked medium, and it was dark red, and cold in the center. My husband's was ordered to be medium rare, and his was just rare, barely cooked at all. He also ordered crab legs and they were horrible. They were extremely fishy tasting.

Our waitress took 40 minutes to give us our SALADS! She was never around, and we had to eventually ask another waitress to get our waitress for us. There was no excuse for this, because we ate at 7:30 on a week night, and there was barely anyone in the restaurant.

The whole experience was awful, and I will NEVER go back

1
★☆☆☆☆

I had the WORST experience at Al's Charhouse. My husband and I had a coupon out of the Entertainment Book:
Al's Char-House Inc. - Al's Char-House Coupon Detail
"Enjoy one complimentary DINNER ENTREE when a second DINNER ENTREE of equal or greater value and TWO BEVERAGES minimum are purchased ."

My husband and I each ordered a dinner entree and drinks so we could use our coupon. At the end of the meal, we gave our waitress the coupon and she came back with the bill, but there was only $10 taken off. We asked her why we didn't get our COMPLIMENTARY meal, and she said oh I don't know... I've never seen this coupon. So she got her manager, her manager comes over and says " I understand what the coupon SAYS but I can't do that. I can only give you $10 off, the coupon is only supposed to be up to a $10 value."
That is false advertising! If the coupon had a misprint, he should honor the coupon for us, and then solve the issue with the entertainment book after. He REFUSED to give us our complimentary meal.

On top of that, we spent more money than we normally would have, because we purchased drinks. We usually get water, but we wanted to be able to use the coupon.

The worst part was the food wasn't good, and our service was TERRIBLE. My steak was supposed to be cooked medium, and it was dark red, and cold in the center. My husband's was ordered to be medium rare, and his was just rare, barely cooked at all. He also ordered crab legs and they were horrible. They were extremely fishy tasting.

Our waitress took 40 minutes to give us our SALADS! She was never around, and we had to eventually ask another waitress to get our waitress for us. There was no excuse for this, because we ate at 7:30 on a week night, and there was barely anyone in the restaurant.

The whole experience was awful, and I will NEVER go back

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.

I had the WORST experience at Al's Charhouse. My husband and I had a coupon out of the Entertainment Book:\r
Al's Char-House Inc. - Al's Char-House Coupon Detail\r
"Enjoy one complimentary DINNER ENTREE when a second DINNER ENTREE of

3
★★★★★

I had the WORST experience at Al's Charhouse. My husband and I had a coupon out of the Entertainment Book:\r
Al's Char-House Inc. - Al's Char-House Coupon Detail\r
"Enjoy one complimentary DINNER ENTREE when a second DINNER ENTREE of

.

Probably the best steak in the area in a western-motif, upscale/casual restaurant. Higher than I'd like to pay, but competitive with other restaurants. The homebaked bread is a nice treat. Service is attentive. First-time visitors note: the restaurant is in the lower level.

5
★★★★★

Probably the best steak in the area in a western-motif, upscale/casual restaurant. Higher than I'd like to pay, but competitive with other restaurants. The homebaked bread is a nice treat. Service is attentive. First-time visitors note: the restaurant is in the lower level.

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.

What a great place to have a great steak. Always cooked the way you want them and substitutions are welcomed. The food and the service are absolutely outstanding.

5
★★★★★

What a great place to have a great steak. Always cooked the way you want them and substitutions are welcomed. The food and the service are absolutely outstanding.

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.

the biggest steaks ever. did i say the biggest? when we visit from denver, this is one of the planned stops we make.

5
★★★★★

the biggest steaks ever. did i say the biggest? when we visit from denver, this is one of the planned stops we make.

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McDonald's is well aware of a direct link between the consumption of fast food and heart disease, yet they ignore it. In our evolutionary history, fat reservoirs were not readily available in our environment, and the body stored fat to sustain the species when food was not easily accessible. Times are different today, we have lipids available in our food sources. We don't need to store all this excess fat that Americans are carrying around, which contributes to billions of dollars in lost productivity in our economy, health problems, and ultimatelyearly death. But fatty foods actually stimulate glands and the secretion of hormones which makes them particularly addictive. Business capitalizes on this evolutionary heritage, ignoring how terribly damaging it is for the emotional, physical health of human beings. The same way a Metlife insurance agent sells you a whole life policy with an attractive cash value feature (whole life is a terrible pproduct) or a mortgage seller sells you on scheduled (bad) versus simple interest. Ultimately, it is a hustle. They are not concerned with your best interest, they are concerned with separating you from your money. many think this is all fine and dandy, but if you look at it clearly, it really is wrong. I noticed at Al's when i went (and i haven't been in a long time) that many of the patrons are of African American descent, and they are genetically predisposed to heart disease.It is really sad to see. In europe, they don't consume large portions like Americans do. They eat smaller amounts more frequently throughout the day. Their steaks are much, much smaller than the portions sold at Al's. consequently they are much healthier, energetic, and happy. Because we Americans have gotten so used to the supersize culture, we think nothing of it. We think it's normal. But nothing could be farther from the truth. We are only beginning to see that exorbitant health costs to families and society because of our terrible eating habits. I used to know an 80 year old woman who worked in a bomb factory, actually assembling small addictions.parts that would be assimillated into a nuclear warhead. She was a sweet old lady, but she was part of what Eisenhower coined as the very dangerous "military industrial complex." The people at Al's, like you say, may be good people, but they are part of something larger that is truly, as you call it, "monstrousproduct) or a mortgage seller sells you on scheduled (bad) versus simple interest. Ultimately, it is a hustle. They are not concerned with your best interest, they are concerned with separating you from your money. many think this is all fine and dandy, but if you look at it clearly, it really is wrong. I noticed at Al's when i went (and i haven't been in a long time) that many of the patrons are of African American descent, and they are genetically predisposed to heart disease.It is really sad to see. In europe, they don't consume large portions like Americans do. They eat smaller amounts more frequently throughout the day. Their steaks are much, much smaller than the portions sold at Al's. consequently they are much healthier, energetic, and happy. Because we Americans have gotten so used to the supersize culture, we think nothing of it. We think it's normal. But nothing could be farther from the truth. We are only beginning to see that exorbitant health costs to families and society because of our terrible eating habits. I used to know an 80 year old woman who worked in a bomb factory, actually assembling small addictions.parts that would be assimillated into a nuclear warhead. She was a sweet old lady, but she was part of what Eisenhower coined as the very dangerous "military industrial complex." The people at Al's, like you say, may be good people, but they are part of something larger that is truly, as you call it, "monstrous

0
★☆☆☆☆

McDonald's is well aware of a direct link between the consumption of fast food and heart disease, yet they ignore it. In our evolutionary history, fat reservoirs were not readily available in our environment, and the body stored fat to sustain the species when food was not easily accessible. Times are different today, we have lipids available in our food sources. We don't need to store all this excess fat that Americans are carrying around, which contributes to billions of dollars in lost productivity in our economy, health problems, and ultimatelyearly death. But fatty foods actually stimulate glands and the secretion of hormones which makes them particularly addictive. Business capitalizes on this evolutionary heritage, ignoring how terribly damaging it is for the emotional, physical health of human beings. The same way a Metlife insurance agent sells you a whole life policy with an attractive cash value feature (whole life is a terrible pproduct) or a mortgage seller sells you on scheduled (bad) versus simple interest. Ultimately, it is a hustle. They are not concerned with your best interest, they are concerned with separating you from your money. many think this is all fine and dandy, but if you look at it clearly, it really is wrong. I noticed at Al's when i went (and i haven't been in a long time) that many of the patrons are of African American descent, and they are genetically predisposed to heart disease.It is really sad to see. In europe, they don't consume large portions like Americans do. They eat smaller amounts more frequently throughout the day. Their steaks are much, much smaller than the portions sold at Al's. consequently they are much healthier, energetic, and happy. Because we Americans have gotten so used to the supersize culture, we think nothing of it. We think it's normal. But nothing could be farther from the truth. We are only beginning to see that exorbitant health costs to families and society because of our terrible eating habits. I used to know an 80 year old woman who worked in a bomb factory, actually assembling small addictions.parts that would be assimillated into a nuclear warhead. She was a sweet old lady, but she was part of what Eisenhower coined as the very dangerous "military industrial complex." The people at Al's, like you say, may be good people, but they are part of something larger that is truly, as you call it, "monstrousproduct) or a mortgage seller sells you on scheduled (bad) versus simple interest. Ultimately, it is a hustle. They are not concerned with your best interest, they are concerned with separating you from your money. many think this is all fine and dandy, but if you look at it clearly, it really is wrong. I noticed at Al's when i went (and i haven't been in a long time) that many of the patrons are of African American descent, and they are genetically predisposed to heart disease.It is really sad to see. In europe, they don't consume large portions like Americans do. They eat smaller amounts more frequently throughout the day. Their steaks are much, much smaller than the portions sold at Al's. consequently they are much healthier, energetic, and happy. Because we Americans have gotten so used to the supersize culture, we think nothing of it. We think it's normal. But nothing could be farther from the truth. We are only beginning to see that exorbitant health costs to families and society because of our terrible eating habits. I used to know an 80 year old woman who worked in a bomb factory, actually assembling small addictions.parts that would be assimillated into a nuclear warhead. She was a sweet old lady, but she was part of what Eisenhower coined as the very dangerous "military industrial complex." The people at Al's, like you say, may be good people, but they are part of something larger that is truly, as you call it, "monstrous

Cons: food

.

Mr. Campagnola, I commend you for the comments concerning the desire of many people today to have places in their neighborhood that they can be proud of and that make them feel like their communities are special and have businesses with good services and products to offer. i completely agree that places like Al's ,C margarita, Yau's, etc. all offer food that is dull and overdone and has no nutritive value. Butsir, you are not addressing the underlying causes which result in restaurants that serve poorly prepared, "uncreative" and unhealthy food. Have you seen, sir, the movie "Thank you for Smoking"? What's happening in our insurance industry today, or in the restaurant industry is the same. I worked in marketing at McDonald's Corp , and i learned that McDonald's is first and formost in the real estate business- their main purpose is to make profits, obscene ones at that. Every business needs to make a profit to stay in business, of course. predisposed to heart disease.It is really sad to see. In europe, they don't consume large portions like Americans do. They eat smaller amounts more frequently throughout the day. Their steaks are much, much smaller than the portions sold at Al's. consequently they are much healthier, energetic, and happy. Because we Americans have gotten so used to the supersize culture, we think nothing of it. We think it's normal. But nothing could be farther from the truth. We are only beginning to see that exorbitant health costs to families and society because of our terrible eating habits. I used to know an 80 year old woman who worked in a bomb factory, actually assembling small addictions.parts that would be assimillated into a nuclear warhead. She was a sweet old lady, but she was part of what Eisenhower coined as the very dangerous "military industrial complex." The people at Al's, like you say, may be good people, but they are part of something larger that is truly, as you call it, "monstrous." Until we as a society promote a culture than reinforces our mutual well-being ,we will continue to have companies and institutions that prey on people??s addictions

0
★☆☆☆☆

Mr. Campagnola, I commend you for the comments concerning the desire of many people today to have places in their neighborhood that they can be proud of and that make them feel like their communities are special and have businesses with good services and products to offer. i completely agree that places like Al's ,C margarita, Yau's, etc. all offer food that is dull and overdone and has no nutritive value. Butsir, you are not addressing the underlying causes which result in restaurants that serve poorly prepared, "uncreative" and unhealthy food. Have you seen, sir, the movie "Thank you for Smoking"? What's happening in our insurance industry today, or in the restaurant industry is the same. I worked in marketing at McDonald's Corp , and i learned that McDonald's is first and formost in the real estate business- their main purpose is to make profits, obscene ones at that. Every business needs to make a profit to stay in business, of course. predisposed to heart disease.It is really sad to see. In europe, they don't consume large portions like Americans do. They eat smaller amounts more frequently throughout the day. Their steaks are much, much smaller than the portions sold at Al's. consequently they are much healthier, energetic, and happy. Because we Americans have gotten so used to the supersize culture, we think nothing of it. We think it's normal. But nothing could be farther from the truth. We are only beginning to see that exorbitant health costs to families and society because of our terrible eating habits. I used to know an 80 year old woman who worked in a bomb factory, actually assembling small addictions.parts that would be assimillated into a nuclear warhead. She was a sweet old lady, but she was part of what Eisenhower coined as the very dangerous "military industrial complex." The people at Al's, like you say, may be good people, but they are part of something larger that is truly, as you call it, "monstrous." Until we as a society promote a culture than reinforces our mutual well-being ,we will continue to have companies and institutions that prey on people??s addictions

Cons: the food

.

I empathize with the person below who used to work at Al's Charhouse. First of all, working for any chain restaurant is sure to make for a lousy experience. If you're a waiter, you are basically is server purgatory if you're working for a restaurant that serves food that is as bad as what they offer at Al's. Being a server probably requires a lot of patience and kindness- and the only thing that could possibly make such a profession worthwhile is to know that the food you're serving is good! At Al's they served us really bad steaks and there was nothing really unique or interesting about their food. The basically just follow the fried food formula. Their salads are aweful. And today, we have the food channel and shows like Diners, Drivins. There's so much you can do with food. You can really be creative. Instead we got places like Al's which serve the same type of fare that has been clogging arteries and causing high lbood pressure and cholesterol for years- and occassionally it's ok to have food like that, but it's only worth it if it's really good. I live in La Grange like one of the previous people who posted a comment, and i don't like the fact that we have places like that in the neighborhood. Palmer's, next door, is a little better, but their food is pretty boring and fattening too. Then you got Casa margarita which serves the same low-end Mexican food that you can find in thousands of other taquerias or mexican joints in the state and around the country. You're right, Francesca's is a breath of fresh air, their food is good- not breathtaking, but at least they have a standard. Baccino's too has a standard, even though they ain't the greatest. I went to a place called Han202 last night, and their actually trying to do something different- they have a 5 course mean (and it is well done) for 20 bucks. They are being innovative! They are being pioneers for managing to serve quality at that price. All we have in this area that is any good is Vie, and it's really the only place worth going to for a good dining experience, but it is overpriced for what is delivered that's for sure. I used to live in California, and in our neighborhood we had great restaurants that strove to establish an original identity. Invariably, they were small restaurants, not monstrous entities like Al's. And they people in the restaurants didn't wear corporate attire and sing you a rehearsed birthday song like they did for my son, who thought it was stupid. You really don't get that feeling that "this is your place, this is a special spot in your neighborhood." Whoever the owners are (and i'm sure they're nice people), they just don't get it. They're running the place like some cheesy resort restaurant that underdelivers on food quality. The world doesn't need more corporate chain places that make food that has no uniqueness or freshness. La Grange deserves better! I get a plumber because he's better at fixing the toilet then i am. I go to a doctor because he understands medicine better than myself. I want to go to a restaurant to experience something i can't at home. My wife cooks way better than Al's, or Palmer's, or that Chinese place on Burlington, or Santiago's, or Via Bella. If you're doing something for a living, it should be something that somebody cannot do at home (or at least not that easily). I pray that somebody with some creativity and self respect as a restaurant owner, somebody who wants to offer something genuinely special opens up a restaurant in la Grange, and drives out Blueberry Hill, Santiago's, even Tipi Thai (though it's not that bad, actually it's DECENT). La Grange is beautiful, it has so much too offer- IT DESERVES BETTER RESTAURANTS.

0
★☆☆☆☆

I empathize with the person below who used to work at Al's Charhouse. First of all, working for any chain restaurant is sure to make for a lousy experience. If you're a waiter, you are basically is server purgatory if you're working for a restaurant that serves food that is as bad as what they offer at Al's. Being a server probably requires a lot of patience and kindness- and the only thing that could possibly make such a profession worthwhile is to know that the food you're serving is good! At Al's they served us really bad steaks and there was nothing really unique or interesting about their food. The basically just follow the fried food formula. Their salads are aweful. And today, we have the food channel and shows like Diners, Drivins. There's so much you can do with food. You can really be creative. Instead we got places like Al's which serve the same type of fare that has been clogging arteries and causing high lbood pressure and cholesterol for years- and occassionally it's ok to have food like that, but it's only worth it if it's really good. I live in La Grange like one of the previous people who posted a comment, and i don't like the fact that we have places like that in the neighborhood. Palmer's, next door, is a little better, but their food is pretty boring and fattening too. Then you got Casa margarita which serves the same low-end Mexican food that you can find in thousands of other taquerias or mexican joints in the state and around the country. You're right, Francesca's is a breath of fresh air, their food is good- not breathtaking, but at least they have a standard. Baccino's too has a standard, even though they ain't the greatest. I went to a place called Han202 last night, and their actually trying to do something different- they have a 5 course mean (and it is well done) for 20 bucks. They are being innovative! They are being pioneers for managing to serve quality at that price. All we have in this area that is any good is Vie, and it's really the only place worth going to for a good dining experience, but it is overpriced for what is delivered that's for sure. I used to live in California, and in our neighborhood we had great restaurants that strove to establish an original identity. Invariably, they were small restaurants, not monstrous entities like Al's. And they people in the restaurants didn't wear corporate attire and sing you a rehearsed birthday song like they did for my son, who thought it was stupid. You really don't get that feeling that "this is your place, this is a special spot in your neighborhood." Whoever the owners are (and i'm sure they're nice people), they just don't get it. They're running the place like some cheesy resort restaurant that underdelivers on food quality. The world doesn't need more corporate chain places that make food that has no uniqueness or freshness. La Grange deserves better! I get a plumber because he's better at fixing the toilet then i am. I go to a doctor because he understands medicine better than myself. I want to go to a restaurant to experience something i can't at home. My wife cooks way better than Al's, or Palmer's, or that Chinese place on Burlington, or Santiago's, or Via Bella. If you're doing something for a living, it should be something that somebody cannot do at home (or at least not that easily). I pray that somebody with some creativity and self respect as a restaurant owner, somebody who wants to offer something genuinely special opens up a restaurant in la Grange, and drives out Blueberry Hill, Santiago's, even Tipi Thai (though it's not that bad, actually it's DECENT). La Grange is beautiful, it has so much too offer- IT DESERVES BETTER RESTAURANTS.

Cons: Bad food, lame service

.

I've been dining at Al's Char-House for some time now and need to disagree with the reviewer below me. My drink of choice is usually a Greygoose martini and I have to say that it has always tasted like Greygoose. If I don't get the salad I always get the Black Bean soup and it's always been thick and awesome. We're always satisfied with the steaks (that I can assure you have no MSG because I'm allergic to it and have been eating them for years!!) or ribs; whichever we choose.. I've also taken larger groups from work here as well and have never had any complaints..... I'm sorry this person feels otherwise... I know we'll be back!

2
★★★★★

I've been dining at Al's Char-House for some time now and need to disagree with the reviewer below me. My drink of choice is usually a Greygoose martini and I have to say that it has always tasted like Greygoose. If I don't get the salad I always get the Black Bean soup and it's always been thick and awesome. We're always satisfied with the steaks (that I can assure you have no MSG because I'm allergic to it and have been eating them for years!!) or ribs; whichever we choose.. I've also taken larger groups from work here as well and have never had any complaints..... I'm sorry this person feels otherwise... I know we'll be back!

.

We had not been to Al's for over a year but in the last two weeks we had occasion to dine there twice. The quality of the food has gone down. The steaks we had were very poor quality and I suspect laced with MSG and tenderizer. Even the Black Bean soup which was one of the best in the area was watered down.
I requested a martini made with a brand of gin I normally drink and I believe they substituted with a house gin but charged for the brand name.
Our more recent visit was with a group of 15 people and I heard several comments from others that the price/quality was certainly out of line.
Sorry to say we will probably not return to Al's.

0
★☆☆☆☆

We had not been to Al's for over a year but in the last two weeks we had occasion to dine there twice. The quality of the food has gone down. The steaks we had were very poor quality and I suspect laced with MSG and tenderizer. Even the Black Bean soup which was one of the best in the area was watered down.
I requested a martini made with a brand of gin I normally drink and I believe they substituted with a house gin but charged for the brand name.
Our more recent visit was with a group of 15 people and I heard several comments from others that the price/quality was certainly out of line.
Sorry to say we will probably not return to Al's.

.

I had a terrible time with my boyfriend at Al's. Our server screwed up our order and brought out salads with the wrong dressing. We ignored it because we aren't fussy diners. But this place had terrible steaks that were nothing like the steaks you get at a nice steakhouse. They give good portions, but the quality of the steaks is terrible.

0
★☆☆☆☆

I had a terrible time with my boyfriend at Al's. Our server screwed up our order and brought out salads with the wrong dressing. We ignored it because we aren't fussy diners. But this place had terrible steaks that were nothing like the steaks you get at a nice steakhouse. They give good portions, but the quality of the steaks is terrible.

.

For the last reviews that stated Al's has bad customer service and was not classy enough, I can understand that because the place is always busy and it looks kind of like a barn. However If you are looking for a classy place like Wildfire or Morton's, do not go to Al's. Al's is for the person that thinks $60 for a steak is way too expensive, and a meal should come with everything. This place has the best steaks north of Texas and the best drink specials around!

2
★★★★★

For the last reviews that stated Al's has bad customer service and was not classy enough, I can understand that because the place is always busy and it looks kind of like a barn. However If you are looking for a classy place like Wildfire or Morton's, do not go to Al's. Al's is for the person that thinks $60 for a steak is way too expensive, and a meal should come with everything. This place has the best steaks north of Texas and the best drink specials around!

Pros: Huge portions

Cons: wait staff can get overloaded with customers

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Al's lures in their customers under false pretenses. Last visit there I attempted to use a coupon they offered and was subsequently denied usage as I paid. Coupon stated "good for purches of any two entrees and two beverages." Fine print did not state any rules in regards to this, customer only needed to purchase items during dinner time. They later claimed $16 sandwiches were not considered entrees when I attempted to submit the coupon. I asked to speak with a manager and she was not helpful, very ignorant and rude stating "those are Al's rules." I asked to speak with Al and she stated he was gone for the day. She wrote down my number so he could call me and I also wrote down Al's number. I never received a call from him or any other manager . Every time I attempt to call "Al has left for the evening." VERY POOR CUSTOMER SERVICE AND RELATIONS!!!!!!

0
★☆☆☆☆

Al's lures in their customers under false pretenses. Last visit there I attempted to use a coupon they offered and was subsequently denied usage as I paid. Coupon stated "good for purches of any two entrees and two beverages." Fine print did not state any rules in regards to this, customer only needed to purchase items during dinner time. They later claimed $16 sandwiches were not considered entrees when I attempted to submit the coupon. I asked to speak with a manager and she was not helpful, very ignorant and rude stating "those are Al's rules." I asked to speak with Al and she stated he was gone for the day. She wrote down my number so he could call me and I also wrote down Al's number. I never received a call from him or any other manager . Every time I attempt to call "Al has left for the evening." VERY POOR CUSTOMER SERVICE AND RELATIONS!!!!!!

Pros: Portion Size

Cons: Customer Service and Management

.

Went with my family to al's charhouse last weekend- and everything, i mean, everything was terrible. There steaks were so bad, i can hardly even call them a steakhouse! The steaks were not at all tasty. When i think of the term steakhouse, i think of a classy place with refined service. The staff seemed like a bunch of hicks, you say things like "y'all need anything else?" or "how you folks doing?" And our salads were so messy on our plates, we had cheeese that looked like it was thrown carelessly on the plate- they didn't even try to make the salad look nice. I can't believe i took my family to this low-class joint. I won't make the same mistake again. At the end of the evening i felt like i'd been force fed like some cow. they load you up on everything, the baked potato had WAY TOO MUCH SOUR CREAM! this restaurant is pathetic.

0
★☆☆☆☆

Went with my family to al's charhouse last weekend- and everything, i mean, everything was terrible. There steaks were so bad, i can hardly even call them a steakhouse! The steaks were not at all tasty. When i think of the term steakhouse, i think of a classy place with refined service. The staff seemed like a bunch of hicks, you say things like "y'all need anything else?" or "how you folks doing?" And our salads were so messy on our plates, we had cheeese that looked like it was thrown carelessly on the plate- they didn't even try to make the salad look nice. I can't believe i took my family to this low-class joint. I won't make the same mistake again. At the end of the evening i felt like i'd been force fed like some cow. they load you up on everything, the baked potato had WAY TOO MUCH SOUR CREAM! this restaurant is pathetic.

Pros: Nothing pros

Cons: everything was horrible

.

Where do i take my family when we have a hankering for steak? Why, al's charhouse in la grange, of course! The have the quality AND the value! Service is impeccable and the drink specials are to die for!
Hoorah for Al's Charhouse!

2
★★★★★

Where do i take my family when we have a hankering for steak? Why, al's charhouse in la grange, of course! The have the quality AND the value! Service is impeccable and the drink specials are to die for!
Hoorah for Al's Charhouse!

Pros: Best steaks in Illinois

Cons: None

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al's charhouse in lagrange was a great stop for us on the way to my mother in law's house over in belvedere, illinois. We live in the city, and were treated to a wonderful evening of great food in a delightful atmosphere over the 4th of July weekend. I ordered a fifty- plus ounce steak that was just delicious. And the appetizers and drinks were just great too. This was a great place to dine!

2
★★★★☆

al's charhouse in lagrange was a great stop for us on the way to my mother in law's house over in belvedere, illinois. We live in the city, and were treated to a wonderful evening of great food in a delightful atmosphere over the 4th of July weekend. I ordered a fifty- plus ounce steak that was just delicious. And the appetizers and drinks were just great too. This was a great place to dine!

Pros: Great Food in A fun atmosphere

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Al's Charhouse rules! It 's got big old steaks that melt in your mouth. Their specialty drinks are the best, and they never let you leave hungry. This one is for the ages! The best restaurant in the suburbs! Thanks, guys!

2
★★★★☆

Al's Charhouse rules! It 's got big old steaks that melt in your mouth. Their specialty drinks are the best, and they never let you leave hungry. This one is for the ages! The best restaurant in the suburbs! Thanks, guys!

Pros: Great Value, Great quality

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Where can you get a delicious 3 pound steak for under 35 bucks? I thought nowhere, til i went to Al's in Lagrange. They have the best steaks at the best prices. I loved everything i tried there. The filet blue sandwich is delicious. I used to live in Lagrange, but now i'm in the city, and it was a real treat to eat at Al's last week with old buddies. It brought back a lot of great memories. Keep up the Great Work!

2
★★★★★

Where can you get a delicious 3 pound steak for under 35 bucks? I thought nowhere, til i went to Al's in Lagrange. They have the best steaks at the best prices. I loved everything i tried there. The filet blue sandwich is delicious. I used to live in Lagrange, but now i'm in the city, and it was a real treat to eat at Al's last week with old buddies. It brought back a lot of great memories. Keep up the Great Work!

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I love Al's Charhouse. they food is really good- great potato skins, and steaks so big and mouth watering, you'll be more than satisfied. this place rocks!

2
★★★★☆

I love Al's Charhouse. they food is really good- great potato skins, and steaks so big and mouth watering, you'll be more than satisfied. this place rocks!

Pros: big steaks!

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I love this phony review by "Jerry." If one person can accuse every 5 star review of being written by someone with an interest in Al's Char-House then one can also assume that EVERY negative review is written by the same person. All the negative reviews have some retarded poetic ring to them and always use the same descriptive words. Well anyways I love Al's Char-House and have been going there for years and years. Also, I love Chipotle and Noodles Company as well. They're not full service restaurants but a great place for a quck lunch!

2
★★★★★

I love this phony review by "Jerry." If one person can accuse every 5 star review of being written by someone with an interest in Al's Char-House then one can also assume that EVERY negative review is written by the same person. All the negative reviews have some retarded poetic ring to them and always use the same descriptive words. Well anyways I love Al's Char-House and have been going there for years and years. Also, I love Chipotle and Noodles Company as well. They're not full service restaurants but a great place for a quck lunch!

Pros: Fresh Food, Rich and Hardy Soups, Great Drinks!

Cons: Nada

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My wife and I ate here last week and let me say this....this was among the best steakhouse we've ever been to. The steaks are Prime quality and our meals came with choice of potato, soup/salad, the best tasting pumpernikel bread served with honey butter, and veggies of the day. We spent probably half of what a big name joint in the city would have cost. I had the Porterhouse and my wife the filet. They were both mouth watering. And like everyone else says who ate here before...we had two large doggie bags to take home. A must try steakhouse for anyone who likes a great steak at a great price!!

5
★★★★★

My wife and I ate here last week and let me say this....this was among the best steakhouse we've ever been to. The steaks are Prime quality and our meals came with choice of potato, soup/salad, the best tasting pumpernikel bread served with honey butter, and veggies of the day. We spent probably half of what a big name joint in the city would have cost. I had the Porterhouse and my wife the filet. They were both mouth watering. And like everyone else says who ate here before...we had two large doggie bags to take home. A must try steakhouse for anyone who likes a great steak at a great price!!

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i've been going to al's for 10 years, and alway have a really great time. i love their extra large drinks, their apetizers are really delicioius, and so is the entrees. the steaks are very reasonable at the prices they're sold at. The only weird thing about our last visit was that they charged us 18 percent gratuity on our party of 9. That was definitily not cool. But, thees days a lot of restarants do that, even red lobster, our other favorite place. That is realy unfortunate, because the gratuity is not a right, it is a privilege!

2
★★★★★

i've been going to al's for 10 years, and alway have a really great time. i love their extra large drinks, their apetizers are really delicioius, and so is the entrees. the steaks are very reasonable at the prices they're sold at. The only weird thing about our last visit was that they charged us 18 percent gratuity on our party of 9. That was definitily not cool. But, thees days a lot of restarants do that, even red lobster, our other favorite place. That is realy unfortunate, because the gratuity is not a right, it is a privilege!

Pros: great drinks, great steaks, great appetizers

Cons: gratuity policy

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I used to live in LaGrange, and me and my friends would always hang out at Al's. My boyfriend's a hunk, and he loves steak. He would order the Charhouse Sirloin- the really big one. I wold get the filet blue sandwich, which was like totally awesome always. I really miss going to Al's since i moved, but i still got friends in lagrange, and we're planning to go to al's this weekend to catch up. They're drinks were sooooo great too!

2
★★★★★

I used to live in LaGrange, and me and my friends would always hang out at Al's. My boyfriend's a hunk, and he loves steak. He would order the Charhouse Sirloin- the really big one. I wold get the filet blue sandwich, which was like totally awesome always. I really miss going to Al's since i moved, but i still got friends in lagrange, and we're planning to go to al's this weekend to catch up. They're drinks were sooooo great too!

Pros: The steaks are awesome. Good drinks like the Toasted Almond and Texas Sunset!

Cons: I live sooo far away from al's!

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Yum!! That is all I can say after dining at Al's a few days ago. Everything was super as expected from all the great reviews I've read. Well..... we can subtract those psycho negative ones and I highly recommend that you ignore them. It is obvious that someone who is quite upset keeps leaving these! The steaks we ordered were of great prime quality and we had a couple of their famous mixed drinks (Sorry I don't remember the name!). I'm so glad we stumbled into this place as we now have a new famous place to eat. Great job!

2
★★★★★

Yum!! That is all I can say after dining at Al's a few days ago. Everything was super as expected from all the great reviews I've read. Well..... we can subtract those psycho negative ones and I highly recommend that you ignore them. It is obvious that someone who is quite upset keeps leaving these! The steaks we ordered were of great prime quality and we had a couple of their famous mixed drinks (Sorry I don't remember the name!). I'm so glad we stumbled into this place as we now have a new famous place to eat. Great job!

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My very good friend and I went to Al's Char-House for dinner last night and had a pleasant time. The steaks were really great as everyone has said. They were tender and tasted like prime to us. The whipped potatoes were very tasty and the cream of chicken soup we had was literally the best soup I've ever had! My friend and I shared a pecan pie which was served warm and verrryy good!! The drinks were good as well; we ordered a bottle of merlot which was very good with our steaks. The service was very good and we were taken care of by a server with a great big smile. I'm not sure what's up with all the weird negative reviews here but they sound like a bunch of garbage to me and probably written by someone who got fired from there or something. I advise you to read them and judge for yourself. Back to my review... we'll be back! -Anand

2
★★★★★

My very good friend and I went to Al's Char-House for dinner last night and had a pleasant time. The steaks were really great as everyone has said. They were tender and tasted like prime to us. The whipped potatoes were very tasty and the cream of chicken soup we had was literally the best soup I've ever had! My friend and I shared a pecan pie which was served warm and verrryy good!! The drinks were good as well; we ordered a bottle of merlot which was very good with our steaks. The service was very good and we were taken care of by a server with a great big smile. I'm not sure what's up with all the weird negative reviews here but they sound like a bunch of garbage to me and probably written by someone who got fired from there or something. I advise you to read them and judge for yourself. Back to my review... we'll be back! -Anand

Pros: Tender and good quality steaks, healthy alternatives, beautiful ambiance and friendly service!

Cons: none

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Based on the reviewer below me I would say that he neither went to school based on the grammar let alone writes reviews for restaurants. Sounds to me like a competitor or such. My family dined there last month and everything was great! The service was quick and friendly. The quality of the food was remarkable especially considering the lower than normal steakhouse pricing. My wife and I shared a filet mignon and BBQ chicken. The filet was very tender and melted in our mouths. The BBQ chicken was cooked perfectly and was juicy. We both loved the BBQ sauce which was sweet with a little kick to it. We somehow managed to squeeze in a cheesecake for dessert which was very good as well. We enjoyed the music which to us was more appealing than the normal country music you'd normally expect to hear. The huge fish tanks were a neat touch as well. Highly recommended from us!

2
★★★★★

Based on the reviewer below me I would say that he neither went to school based on the grammar let alone writes reviews for restaurants. Sounds to me like a competitor or such. My family dined there last month and everything was great! The service was quick and friendly. The quality of the food was remarkable especially considering the lower than normal steakhouse pricing. My wife and I shared a filet mignon and BBQ chicken. The filet was very tender and melted in our mouths. The BBQ chicken was cooked perfectly and was juicy. We both loved the BBQ sauce which was sweet with a little kick to it. We somehow managed to squeeze in a cheesecake for dessert which was very good as well. We enjoyed the music which to us was more appealing than the normal country music you'd normally expect to hear. The huge fish tanks were a neat touch as well. Highly recommended from us!

Pros: Great steaks, low prices, family friendly restaurant, neat decor!

Cons: none

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We were looking for a new place to try so we stopped in to Al's. We were greeted by a friendly hostess who sat us promptly. There were six people with me; a few friends and a co-worker. We started off with an appetizer combo which was just huge and full of different samples from other appetizer.... the chicken fingers were my favorite and the BBQ sauce was nice n' spicy. Were all seemed to be drinking something different. I had a margarita which was awesome... pretty strong too! For dinner I ordered the beef kabob which was really big and almost something you have to see to believe. It was served with two skewers with vegetables and over a bed of rice pilaf. The steak was good and tender. I know my steaks and can tell you that it was either prime or choice for sure... I'm leaning towards the prime cut based on it's tenderness. The vegetable were cooked just right where they were charred but still fresh and crisp. The other orders I remember were a king filet, porterhouse, and burger. Everyone said they liked their food so there were no complaints here! I ended up taking home quite a bit of food which I ate the next day. Some conclusions I picked up: the atmosphere was very relaxing, our server was knowledgeable and quick to our requests and most of all the food was great. We've been to "fancy" steakhouses before but found Al's to be a more relaxing and "real" restaurant where you can just be yourself. We hung around for a couple drinks afterwards as well. There seems to be some mixed and almost comical reviews; Some of them almost sounding like they were written by the same person so take each with a grain of salt. I'll be back and I already know what I'll be ordering! Keep it up guys!

2
★★★★★

We were looking for a new place to try so we stopped in to Al's. We were greeted by a friendly hostess who sat us promptly. There were six people with me; a few friends and a co-worker. We started off with an appetizer combo which was just huge and full of different samples from other appetizer.... the chicken fingers were my favorite and the BBQ sauce was nice n' spicy. Were all seemed to be drinking something different. I had a margarita which was awesome... pretty strong too! For dinner I ordered the beef kabob which was really big and almost something you have to see to believe. It was served with two skewers with vegetables and over a bed of rice pilaf. The steak was good and tender. I know my steaks and can tell you that it was either prime or choice for sure... I'm leaning towards the prime cut based on it's tenderness. The vegetable were cooked just right where they were charred but still fresh and crisp. The other orders I remember were a king filet, porterhouse, and burger. Everyone said they liked their food so there were no complaints here! I ended up taking home quite a bit of food which I ate the next day. Some conclusions I picked up: the atmosphere was very relaxing, our server was knowledgeable and quick to our requests and most of all the food was great. We've been to "fancy" steakhouses before but found Al's to be a more relaxing and "real" restaurant where you can just be yourself. We hung around for a couple drinks afterwards as well. There seems to be some mixed and almost comical reviews; Some of them almost sounding like they were written by the same person so take each with a grain of salt. I'll be back and I already know what I'll be ordering! Keep it up guys!

Pros: Great tasting and tender steaks, awesome drinks, fun and friendly restaurant!

Cons: None that we experienced!

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I decided to try Al's Char-House after seeing a great review of them. I went with a good friend of mine last Wednesday and we had quite a pleasant experience. We were both shocked by the meat cooler display in the front; the first thing you see when you walk into the restaurant. Our server was good but the steaks were just awesome. I ordered a ribeye and my friend chose a queen filet which looked good as well. I always order a ribeye when I go to a steakhouse and let me tell you... this one dwarfs all other in both size and taste. I was actually surprised at how tender this steak was and somehow managed to eat about half of it. We had no room for dessert unfortunately. We will definitely be back soon and I'd recommend this place to anyone who loves steak!

2
★★★★★

I decided to try Al's Char-House after seeing a great review of them. I went with a good friend of mine last Wednesday and we had quite a pleasant experience. We were both shocked by the meat cooler display in the front; the first thing you see when you walk into the restaurant. Our server was good but the steaks were just awesome. I ordered a ribeye and my friend chose a queen filet which looked good as well. I always order a ribeye when I go to a steakhouse and let me tell you... this one dwarfs all other in both size and taste. I was actually surprised at how tender this steak was and somehow managed to eat about half of it. We had no room for dessert unfortunately. We will definitely be back soon and I'd recommend this place to anyone who loves steak!

Pros: Great quality food with that homemade taste. Comfortable seating and great ambiance.

Cons: None at all!

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I guess some people like Al's Charhouse for the large portions of steaks, cheese fries, wings, etc. etc. But It is certainly people whove never really been exposed to quality... ignorant of all the great places to have sophisticated fare, they cling to places like Al's Charhouse. There is nothing original or interesting at Al's Charhouse... the steaks are very bad quality.

0
★☆☆☆☆

I guess some people like Al's Charhouse for the large portions of steaks, cheese fries, wings, etc. etc. But It is certainly people whove never really been exposed to quality... ignorant of all the great places to have sophisticated fare, they cling to places like Al's Charhouse. There is nothing original or interesting at Al's Charhouse... the steaks are very bad quality.

Pros: no positivies at al's

Cons: bad steak, greasy food, NO ORIGINALITY.

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My family has been dining here at Al's Char-House for many years... almost 10! Our last visit was a few days ago and after reading the angry person below me I felt obligated to put in a real review of this great restaurant. It's hard to come by a restaurant that balances quantity with quality these days and Al's does just that and more. We tend to go there on the weekends so we end up having to wait a few minutes for a table which is no big deal. Once seated the service is always prompt and attentive to our needs. We always start out with either the portobello mushroom appetizer or if we have another couple with us we order an appetizer combo which is VERY GOOD! My family (myself included) love the black bean soup and all of the homemade "cream" soups (chicken, broccoli, mushroom..etc). You won't find a soup like this in your local school cafeteria! If my appetite isn't big that day I will go for the salad which is always fresh, colorful, and very tasty. We always go for the homemade house italian dressing which has a nice "kick" to it. The steaks at Al's are quite awesome to say the least. I usually go for the king filet and my wife opts for the full slab of ribs. My children seem to always order something different. The portions are huge so we always end up taking home leftovers. No one says you need to eat it all there... we just don't have to cook the next day! The steaks are very tender and juicy and full of taste at Al's. (All I know is they just closed another Morton's... the one in Lombard... hint) We love the veggies and I always ask for a few extra of those huge and sweet carrots. I do believe Al's is supposed to be a steakhouse and it very well is; it is not a place I would recommend to a few girls who want a martini and hor'orderves... go to a city bar for that. We sometimes share a dessert; usually the pecan pie with a scoop of ice cream. I'd say Al's is a great family place for people who want big portions for a great price. We're customers for life!

2
★★★★★

My family has been dining here at Al's Char-House for many years... almost 10! Our last visit was a few days ago and after reading the angry person below me I felt obligated to put in a real review of this great restaurant. It's hard to come by a restaurant that balances quantity with quality these days and Al's does just that and more. We tend to go there on the weekends so we end up having to wait a few minutes for a table which is no big deal. Once seated the service is always prompt and attentive to our needs. We always start out with either the portobello mushroom appetizer or if we have another couple with us we order an appetizer combo which is VERY GOOD! My family (myself included) love the black bean soup and all of the homemade "cream" soups (chicken, broccoli, mushroom..etc). You won't find a soup like this in your local school cafeteria! If my appetite isn't big that day I will go for the salad which is always fresh, colorful, and very tasty. We always go for the homemade house italian dressing which has a nice "kick" to it. The steaks at Al's are quite awesome to say the least. I usually go for the king filet and my wife opts for the full slab of ribs. My children seem to always order something different. The portions are huge so we always end up taking home leftovers. No one says you need to eat it all there... we just don't have to cook the next day! The steaks are very tender and juicy and full of taste at Al's. (All I know is they just closed another Morton's... the one in Lombard... hint) We love the veggies and I always ask for a few extra of those huge and sweet carrots. I do believe Al's is supposed to be a steakhouse and it very well is; it is not a place I would recommend to a few girls who want a martini and hor'orderves... go to a city bar for that. We sometimes share a dessert; usually the pecan pie with a scoop of ice cream. I'd say Al's is a great family place for people who want big portions for a great price. We're customers for life!

Pros: Great presentation of food, awesome soups and salads, high quality steaks!

Cons: none!

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I took out some friend who were in town on business. The service was great and fast and there was no wait. They all got a kick out of the meat cooler in the front entrance...even took a picture to take home with him. The steaks were huge and tasty as always. I got the Jack Daniels steak which is always the tastiest of tasty and a must try for any steak fanatic. There was also an order of King Filet and Filet Alferno (filet with pasta alfredo). I tried that and it was awesome. Will definitely get it next time I go back. Highly recommend!!

2
★★★★★

I took out some friend who were in town on business. The service was great and fast and there was no wait. They all got a kick out of the meat cooler in the front entrance...even took a picture to take home with him. The steaks were huge and tasty as always. I got the Jack Daniels steak which is always the tastiest of tasty and a must try for any steak fanatic. There was also an order of King Filet and Filet Alferno (filet with pasta alfredo). I tried that and it was awesome. Will definitely get it next time I go back. Highly recommend!!

Pros: Huge steaks, big portions, great value, friendly staff, great wines.

Cons: No valet during the week.

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The portions are huge, worth the trip just to see the size of these steaks. Everything terrific except the steaks... the focus is on the size, not the taste. Best kabobs ever! Their whipped potatos are to die for! Drinks are very expensive.

2
★★★★☆

The portions are huge, worth the trip just to see the size of these steaks. Everything terrific except the steaks... the focus is on the size, not the taste. Best kabobs ever! Their whipped potatos are to die for! Drinks are very expensive.

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Well I went here with a group of friends and family for dinner. The wait was not too long (7pm on a Friday) and we had a great table put together for us (14 people). The food was excellent and by far were served the biggest steaks I've ever seen. Everything came with the dinner from soup or salad, bread, potato, and veggies! They just gained a customer(s) for life.

2
★★★★★

Well I went here with a group of friends and family for dinner. The wait was not too long (7pm on a Friday) and we had a great table put together for us (14 people). The food was excellent and by far were served the biggest steaks I've ever seen. Everything came with the dinner from soup or salad, bread, potato, and veggies! They just gained a customer(s) for life.

Pros: Huge steaks, good prices, valet parking on weekends, friendly staff....

Cons: Might have to wait a little bit on the weekend.

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Have been eating here for years without any complaints!! The portions are huge and the selection is pretty good. The blackbean soup is teriffic as well as the pumpernickel bread served w/sugarbutter!!! YUM!!! The prices are a bit steep, however, you will be going home with leftovers, possibly a second meal, so it's worth it. Go early on Fri or Sat nights to avoid a wait. Also great for kids and large parties due to oversized tables.

2
★★★★☆

Have been eating here for years without any complaints!! The portions are huge and the selection is pretty good. The blackbean soup is teriffic as well as the pumpernickel bread served w/sugarbutter!!! YUM!!! The prices are a bit steep, however, you will be going home with leftovers, possibly a second meal, so it's worth it. Go early on Fri or Sat nights to avoid a wait. Also great for kids and large parties due to oversized tables.

Pros: Great food w/huge portions (think: leftovers!!!) Big Drinks

Cons: can be quite noisy on Fri/Sat nights

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The service I had was pretty good. No complaints. The steaks are huge, and are cooked perfectly.

My only issue is the price. They are a little high for this type of establishment. Give it a try, but if you want an even better steak for a similar price, you might as well go to a big name joint.

2
★★★★☆

The service I had was pretty good. No complaints. The steaks are huge, and are cooked perfectly.

My only issue is the price. They are a little high for this type of establishment. Give it a try, but if you want an even better steak for a similar price, you might as well go to a big name joint.

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Great food - But the poorest attitudes I have ever seen. The manager had the worst. I walked out paying without eating more than two bites. Highly recommend you avoid if you want a pleasurable dining experience (unless your getting take-out)

0
★☆☆☆☆

Great food - But the poorest attitudes I have ever seen. The manager had the worst. I walked out paying without eating more than two bites. Highly recommend you avoid if you want a pleasurable dining experience (unless your getting take-out)

Pros: Huge portions of food

Cons: Attitudes of entire staff (especially manager) is completely indifferent to any concept of customer service

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the meat is very good nice salad and the best carrots around the size of the steaks are unbleviable huge steaks they have one there that is 3 1/2 pounds of beef always need a doggy bag from there

2
★★★★★

the meat is very good nice salad and the best carrots around the size of the steaks are unbleviable huge steaks they have one there that is 3 1/2 pounds of beef always need a doggy bag from there

Pros: large steaks , good drinks , carrots

Cons: long waiting, no reservations

 

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