Pearle Vision

We went here for the prestige Pearl Vision has, but we were wrong. Their attention is a little rude and they have not a political of refund. So, if something is wrong with your prescription or lenses (just as in our case) they will only delay the problem trying to solve it but there is no refund. Avoid this place.. Pearle Vision has no control over this store because is an independent licensee using the Pearle Vision brand (?) [source: Pearl Vision office, Aug 2009]

Posted 08/17/09 | Report Abuse

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Wow. On my first visit, I was "greeted" by 3 receptionists who were leaving for the night. Before addressing me, they chatted to themselves about their plans for several minutes. Finally, I was ushered into a chair and asked my information. The receptionist then took me into a back room to do the eye puff test. She did not clean/wipe the machine off, even though there was a basket of wet wipes sitting right there. The machine's light bulb was broken, so after tampering with it for several minutes, breathing her smoker's breath into my face, and rudely directing me as to where to move my chair, she went to get the maintenance man to fix it. After a couple of minutes, she came back and led me to the examining room. The optometrist was very nice and knowledgeable....to me. After my exam was done, she yelled to the maintenance man, asking if the machine was fixed. It wasn't, so she spent the rest of the time in the room with me muttering about how she is going home soon, she needs to finish my exam, she needs to leave, she's leaving in 10 minutes, etc.
Finally, she finishes the exam and leaves. The receptionist/smoker's breath lady from earlier begins to show me new frames. She was extremely quick to tell me her exact opinion of how I looked in each and every pair of glasses and would not leave me alone to browse. She continued this for about 30 minutes until I finally picked a pair. When she was ringing up the order, she made a mistake and overcharged me....I had her do it over again.

Don't waste your time going here unless you want to feel like a nuisance for giving them your business!!

Posted 12/08/08 | Report Abuse

1 out of 1 people found this review helpful.

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Seeing as how Im practically blind, I sort of have to go to a good place to get my glasses, and this is one of the best. IT has its own optometry doctor, eye examinations for glasses, contact lenses, therapeutic treatment, a free lasik vision consultation. It accepts most vision plans and even has its own on site lab.

Posted 11/18/05 | Report Abuse

0 out of 1 people found this review helpful.

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