Animal Clinic Of South Elgin

★★★★☆
  • 896 N La Fox St

    South Elgin, IL 60177

    Map & Directions
  • 847-742-3906

About Animal Clinic Of South Elgin

Hours
Mon 8am-7pm, Thu 8am-7pm, Tue-Wed 8am-5pm, Fri 8am-5pm, Sat 8am-1pm

Pets & Animals

Pets & Animals
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3.7143 14
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Always a very good experience, and our 3 dogs love the staff. Thank you, Dr. Jean, from our whole neighborhood.

5
★★★★★

Always a very good experience, and our 3 dogs love the staff. Thank you, Dr. Jean, from our whole neighborhood.

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The Dr. at The Animal Clinic of South Elgin is excellent. We have 3 dogs, all have been to the clinic since birth. We find the staff to be very helpful and caring, and the new building is absolutly state of the art. We love the service and the results. Keep up the great work.

5
★★★★★

The Dr. at The Animal Clinic of South Elgin is excellent. We have 3 dogs, all have been to the clinic since birth. We find the staff to be very helpful and caring, and the new building is absolutly state of the art. We love the service and the results. Keep up the great work.

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Spectacular facility. Wonderful staff and vet. Professional service and caring people. I have known Dr. Churan for many years, and bring all of our dogs to her for the best care in the area. Prices are very good, and we have always been completely satisfied with her work. Very friendly.

5
★★★★★

Spectacular facility. Wonderful staff and vet. Professional service and caring people. I have known Dr. Churan for many years, and bring all of our dogs to her for the best care in the area. Prices are very good, and we have always been completely satisfied with her work. Very friendly.

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I had been along time client of South Elgin Animal Clinic about 20 years, then I moved. And I really miss Dr. Churan and her staff. I recently had a oppertunity to visit Dr. Gene's new office and how wonderful it is. But I almost missed the comfert of the old building even as run down with age as it was. It was familuar to me.
I have read all off your complaints and I,m truly sorry you had a bad experience at S.E.A.C.
This has not been my experiance. I have had many, many animals treated by Dr. Gene and have always had faith in her and will always have faith in her. I also have had many experiences with other vets, with the some very bad out comes and one of the worst being Dundee animal hospital, they almost killed my dog not once but twice in 24 hours after seeing 2 different DR's. there and Dr. Gene saved his life and that took a 5 day stay. She took care of him for the rest of his life and was there for him at the end. Nothing in life is exact and there are stories good and bad for everyone and everything. Dr. Gene is a no nonesence Dr. and is straight forward she is the kind of person you eather like or hate, there is no real in between. I for one love her and respect her and miss her. That is why there are so many vets out there if you don't care for this one go find one who fits you better. I went through at least 6 before Dr. Gene. Wish I still had Dr. Gene. Thanks for being there and caring.

5
★★★★★

I had been along time client of South Elgin Animal Clinic about 20 years, then I moved. And I really miss Dr. Churan and her staff. I recently had a oppertunity to visit Dr. Gene's new office and how wonderful it is. But I almost missed the comfert of the old building even as run down with age as it was. It was familuar to me.
I have read all off your complaints and I,m truly sorry you had a bad experience at S.E.A.C.
This has not been my experiance. I have had many, many animals treated by Dr. Gene and have always had faith in her and will always have faith in her. I also have had many experiences with other vets, with the some very bad out comes and one of the worst being Dundee animal hospital, they almost killed my dog not once but twice in 24 hours after seeing 2 different DR's. there and Dr. Gene saved his life and that took a 5 day stay. She took care of him for the rest of his life and was there for him at the end. Nothing in life is exact and there are stories good and bad for everyone and everything. Dr. Gene is a no nonesence Dr. and is straight forward she is the kind of person you eather like or hate, there is no real in between. I for one love her and respect her and miss her. That is why there are so many vets out there if you don't care for this one go find one who fits you better. I went through at least 6 before Dr. Gene. Wish I still had Dr. Gene. Thanks for being there and caring.

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I was just reading the reviews an I have been going to Dr Churans office for over 20years and I have never had a problem. The staff our wonderful and Jean is wonderful. My family has been taking there animals there for years. What I love about Jean is maybe she is straight forward but she is honest and the fees our low. Honestly having a pet could cost alot, When you decide to own an animal you have to look at at the whole picture. I have 2 dogs and 2 birds. My female chichuahua (Rosie) will only go to one person in the office with out a musal. The new office is very clean and alot of space. The staff there is very nice, Maybe you misunderstand them but try being in there shoes, It is hard to see a family pet out down everyday. I'm thankful for Jean and the staff at South Elgin Animal Clinic.

5
★★★★★

I was just reading the reviews an I have been going to Dr Churans office for over 20years and I have never had a problem. The staff our wonderful and Jean is wonderful. My family has been taking there animals there for years. What I love about Jean is maybe she is straight forward but she is honest and the fees our low. Honestly having a pet could cost alot, When you decide to own an animal you have to look at at the whole picture. I have 2 dogs and 2 birds. My female chichuahua (Rosie) will only go to one person in the office with out a musal. The new office is very clean and alot of space. The staff there is very nice, Maybe you misunderstand them but try being in there shoes, It is hard to see a family pet out down everyday. I'm thankful for Jean and the staff at South Elgin Animal Clinic.

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I am surprised at the vitriol of these messages. My animals - and I have many - have been treated here for years with nothing but respect and consideration. Once my 17 yr-old dog and 18 yr-old cat needed to be put to sleep, they were so wonderful through the process. I have four cats, soon to add another, and I wouldn't take them to anyone else. The new facility is outstanding and the staff has been nothing but friendly. Sure, every now and then I have to wait, but if it is me that has the problem, I'd like the doctor giving my animal her full attention and not rushing to see the next patient.

5
★★★★★

I am surprised at the vitriol of these messages. My animals - and I have many - have been treated here for years with nothing but respect and consideration. Once my 17 yr-old dog and 18 yr-old cat needed to be put to sleep, they were so wonderful through the process. I have four cats, soon to add another, and I wouldn't take them to anyone else. The new facility is outstanding and the staff has been nothing but friendly. Sure, every now and then I have to wait, but if it is me that has the problem, I'd like the doctor giving my animal her full attention and not rushing to see the next patient.

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.

There is office is very clean. However they seemed under staffed. When I go, I wait usually 45 minutes before being called into a room, and another 30 before the Dr comes in.

3
★★★☆☆

There is office is very clean. However they seemed under staffed. When I go, I wait usually 45 minutes before being called into a room, and another 30 before the Dr comes in.

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My dog had a severely swollen leg overnight and an open sore and was in terrible pain when I brought him in. At the initial exam Dr. Churan felt the problem was related to his arthritis. While he is old and arthritic this was clearly something different and I felt that she was not listening. She kept him for the day for observation and took blood. I was told to pick him up in the afternoon. When I did his leg looked worse and he was heavily sedated (presumably to shut him up since he was probably vocalizing his pain). I was sent home with pain-killers and strong arthritis medicine and told there would be no results from the blood work until the next day. $428 dollars to get the wrong diagnosis and NO relief from the dog's pain!

A couple of hours after I got him home the sedation wore off and he was howling in pain AND his leg was oozing pus. I took him to the Dundee Animal Hospital. In 20 minutes they made the correct diagnosis and began treating the problem immediately with anti-biotics and by draining the pus (unfortunately I had to pay for the x-rays again). She never called to check on him although she was notified by Dundee of the situation.
If I had gone to Dundee first I could've almost that entire $418 bill to Dr. Churan.

0
★☆☆☆☆

My dog had a severely swollen leg overnight and an open sore and was in terrible pain when I brought him in. At the initial exam Dr. Churan felt the problem was related to his arthritis. While he is old and arthritic this was clearly something different and I felt that she was not listening. She kept him for the day for observation and took blood. I was told to pick him up in the afternoon. When I did his leg looked worse and he was heavily sedated (presumably to shut him up since he was probably vocalizing his pain). I was sent home with pain-killers and strong arthritis medicine and told there would be no results from the blood work until the next day. $428 dollars to get the wrong diagnosis and NO relief from the dog's pain!

A couple of hours after I got him home the sedation wore off and he was howling in pain AND his leg was oozing pus. I took him to the Dundee Animal Hospital. In 20 minutes they made the correct diagnosis and began treating the problem immediately with anti-biotics and by draining the pus (unfortunately I had to pay for the x-rays again). She never called to check on him although she was notified by Dundee of the situation.
If I had gone to Dundee first I could've almost that entire $418 bill to Dr. Churan.

Pros: Cheap

Cons: Incompetent and inhumane

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As is typical with similar forums, these comments are filled with petty gripes and non-objective opinions. I can only tell you my experience.

My 9 year-old cat had an infected uterus -- she diagnosed it based on symptoms and provided multiple outcomes because of the potential multiple causes. She scheduled and performed the operation to remove the uterus within 1 day, only after giving us information about possible outcomes and cost of the surgery. Because of the kitty's age, the recovery was difficult, but her staff was generally very helpful and patient with our concerns.

Some of the staff were a little inconsiderate during some of our telephone communications, but if you can't deal with this, go somewhere else.

Adjacent comments about the doctor being 'no non-sense" are accurate. She's very straight forward, so if you have a concern, speak up. Based on my experience, she's also very competent. We had no problem with the building even before the brand new office was completed.

4
★★★★☆

As is typical with similar forums, these comments are filled with petty gripes and non-objective opinions. I can only tell you my experience.

My 9 year-old cat had an infected uterus -- she diagnosed it based on symptoms and provided multiple outcomes because of the potential multiple causes. She scheduled and performed the operation to remove the uterus within 1 day, only after giving us information about possible outcomes and cost of the surgery. Because of the kitty's age, the recovery was difficult, but her staff was generally very helpful and patient with our concerns.

Some of the staff were a little inconsiderate during some of our telephone communications, but if you can't deal with this, go somewhere else.

Adjacent comments about the doctor being 'no non-sense" are accurate. She's very straight forward, so if you have a concern, speak up. Based on my experience, she's also very competent. We had no problem with the building even before the brand new office was completed.

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.

We have taken our dogs (I know I do not own a cat anymore) to Jean for 5 years and she has been nothing but honest, hard working and done the best for my dogs. And you have to realize it doesn't take a couple of weeks to build another facility! Or to make the loan or hire contractors, or any of that. Anyway we have never had a problem with Jean..some of her staff members think themselves a little high and mighty at times..but I can get past that..because of Jean. Oh and if you have a problem with her cats in the waiting area (which they are not anymore in the new office), why not talk to her?..My opinion..go see her. See the new facility. And judge for yourself.

4
★★★★☆

We have taken our dogs (I know I do not own a cat anymore) to Jean for 5 years and she has been nothing but honest, hard working and done the best for my dogs. And you have to realize it doesn't take a couple of weeks to build another facility! Or to make the loan or hire contractors, or any of that. Anyway we have never had a problem with Jean..some of her staff members think themselves a little high and mighty at times..but I can get past that..because of Jean. Oh and if you have a problem with her cats in the waiting area (which they are not anymore in the new office), why not talk to her?..My opinion..go see her. See the new facility. And judge for yourself.

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1 out of 1 people found this review helpful.

.

We used Dr. Churan ~15 years and NEVER had a problem w/ anything! Cats, dogs, rabbits, referral for goat - NO PROBLEMS! She was always kind to both animals and humans..explaining everything to our kids and us. 4-H member as a child, so went out of her way to help my kids when they did small pets. Prices were low and she did NOT order expensive tests/treatments. When we had to put our dog down she was respectful and courteous, allowing us as long as we needed to compose ourselves during and after the procedure. She could have (needlessly) prolonged our dog's life, but didn't, and did not even recommend it. Her attitude was, "You could do this and that, but it won't really gain you any quality of life." When our 15 year old cat developed jaundice, which was eventually fatal, she offered alternative treatments - which did not profit her. She is practical, non-judgmental, down to earth, and educational.

We personally knew at least two staff members from 4-H and school and they NEVER had any complaints.

This AIN'T Hinsdale or the North Shore - maybe the people who are complaining want more bells and whistles - elevated bills in exchange for pretty surroundings. Unfortunately when Kane County boomed, building all the ticky-tacky housing, newcomers were clueless as to what a country vet is like. Get real - I'd much rather see Dr. Churan than some of the other "fancy" places I used to frequent in Chicago. She is compassionate, and unless things have dramatically changed since we moved five years ago, the complaints about her are totally unfounded.

Oh - and the Danes are behind the gated reception area, not roaming the waiting room. Red and the other cats will not bother you if you tell them not to.

4
★★★★☆

We used Dr. Churan ~15 years and NEVER had a problem w/ anything! Cats, dogs, rabbits, referral for goat - NO PROBLEMS! She was always kind to both animals and humans..explaining everything to our kids and us. 4-H member as a child, so went out of her way to help my kids when they did small pets. Prices were low and she did NOT order expensive tests/treatments. When we had to put our dog down she was respectful and courteous, allowing us as long as we needed to compose ourselves during and after the procedure. She could have (needlessly) prolonged our dog's life, but didn't, and did not even recommend it. Her attitude was, "You could do this and that, but it won't really gain you any quality of life." When our 15 year old cat developed jaundice, which was eventually fatal, she offered alternative treatments - which did not profit her. She is practical, non-judgmental, down to earth, and educational.

We personally knew at least two staff members from 4-H and school and they NEVER had any complaints.

This AIN'T Hinsdale or the North Shore - maybe the people who are complaining want more bells and whistles - elevated bills in exchange for pretty surroundings. Unfortunately when Kane County boomed, building all the ticky-tacky housing, newcomers were clueless as to what a country vet is like. Get real - I'd much rather see Dr. Churan than some of the other "fancy" places I used to frequent in Chicago. She is compassionate, and unless things have dramatically changed since we moved five years ago, the complaints about her are totally unfounded.

Oh - and the Danes are behind the gated reception area, not roaming the waiting room. Red and the other cats will not bother you if you tell them not to.

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1 out of 2 people found this review helpful.

.

Yes staff is nice, but please clean the place!! I really don't like the hospitals cat sitting on my lap. As others have stated, it smells really, really bad!!

2
★★☆☆☆

Yes staff is nice, but please clean the place!! I really don't like the hospitals cat sitting on my lap. As others have stated, it smells really, really bad!!

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1 out of 2 people found this review helpful.

.

The staff and dr. are very nice but the office itself needs some work, it smells when you open the door and needs updating. Cats and dogs are roaming the office.

3
★★★☆☆

The staff and dr. are very nice but the office itself needs some work, it smells when you open the door and needs updating. Cats and dogs are roaming the office.

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1 out of 2 people found this review helpful.

.

I have been taking my dog to this vet for almost a year and I have been nothing but unsatisfied. The office is really dirty and very tiny! There are cats free-roaming the office and no one cleans up their fur that's floating around. The vet is nice, but she missed an ear infection that was extremely visible. I have since changed to a new vet by Culvers on Randal Rd.

PROS: Friendly staff
CONS: Dirty office, vet misses ear infections, dirty free-roaming cats

1
★☆☆☆☆

I have been taking my dog to this vet for almost a year and I have been nothing but unsatisfied. The office is really dirty and very tiny! There are cats free-roaming the office and no one cleans up their fur that's floating around. The vet is nice, but she missed an ear infection that was extremely visible. I have since changed to a new vet by Culvers on Randal Rd.

PROS: Friendly staff
CONS: Dirty office, vet misses ear infections, dirty free-roaming cats

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1 out of 3 people found this review helpful.

 

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