Darvin Furniture

★★★☆☆
Darvin is a family owned furniture store providing quality, selection and exceptional value. You will experience outstanding service from purchase through post-delivery.
  • 15400 La Grange Road

    Orland Park, IL 60462

    Map & Directions
  • 708-460-4100

About Darvin Furniture

Categories
  • Furniture Stores
Details
  • Mattress Stores
Hours
M-F 10am-9pm, Sa 10am-5:30pm, Su 11am-5pm
Special Offer
Call Today
Emails
  • info@darvin.com
Languages
  • English

Home & Garden

Home & Garden
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2.5 28
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it was horrible and a lady named ms cher is really mean and hangs up on u i suggest value city

3
★★★★★

it was horrible and a lady named ms cher is really mean and hangs up on u i suggest value city

.

Don't believe what you hear. I went to Darvin because I was told they are the best around. Unfortunetly after 3 years and 2 months after buying a couch and love seat the vinyl started ripping at the seems of the love seat and the couch coushions started cracking and ripping leavign a hole in the material so you could see in the couch cushion. The manager also informed me they will not repair and replace item. STAY AWAY from darvin their furniture is crap

0
★☆☆☆☆

Don't believe what you hear. I went to Darvin because I was told they are the best around. Unfortunetly after 3 years and 2 months after buying a couch and love seat the vinyl started ripping at the seems of the love seat and the couch coushions started cracking and ripping leavign a hole in the material so you could see in the couch cushion. The manager also informed me they will not repair and replace item. STAY AWAY from darvin their furniture is crap

.

DO NOT SHOP HERE**** Terrible costomer service, try to call and asked for the manager yea right good luck. Never will shop here again. Delivery was late 2 weeks as well.*******

1
★☆☆☆☆

DO NOT SHOP HERE**** Terrible costomer service, try to call and asked for the manager yea right good luck. Never will shop here again. Delivery was late 2 weeks as well.*******

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.

Terrible customer service. Will take your money, delay getting you your furniture as much as possible, and treat you like crap throughout the whole process. I don't recommend wasting a dime at this store.

0
★☆☆☆☆

Terrible customer service. Will take your money, delay getting you your furniture as much as possible, and treat you like crap throughout the whole process. I don't recommend wasting a dime at this store.

.

Terrible customer service. Will take your money, delay getting you your furniture as much as possible, and treat you like crap throughout the whole process. I don't recommend wasting a dime at this store.

1
★☆☆☆☆

Terrible customer service. Will take your money, delay getting you your furniture as much as possible, and treat you like crap throughout the whole process. I don't recommend wasting a dime at this store.

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.

DO NOT SHOP HERE!!! They do not back their products and do not care about customer satisfaction. They are unwilling to exchange an used product after 7 days and before 7 days they charge a 20% fee!! Read their fine print or better yet don't go there.

1
★☆☆☆☆

DO NOT SHOP HERE!!! They do not back their products and do not care about customer satisfaction. They are unwilling to exchange an used product after 7 days and before 7 days they charge a 20% fee!! Read their fine print or better yet don't go there.

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.

This place is a joke! We ordered a sectional and custom fireplace on January 1st. They finally deliver my furniture on March 18th. In the process of bringing in my sectional they shattered a picture, gouged, scratched and dented our walls and trim and tore the sectional. Then they bring in my custom fireplace which we waited 2 months for. It was the wrong fireplace. When we sat down with the manager we received no apology and only offered to give us $100 off the price of this sectional. I will never shop Darvin Furniture again! Absolutely horrible experience.

0
★☆☆☆☆

This place is a joke! We ordered a sectional and custom fireplace on January 1st. They finally deliver my furniture on March 18th. In the process of bringing in my sectional they shattered a picture, gouged, scratched and dented our walls and trim and tore the sectional. Then they bring in my custom fireplace which we waited 2 months for. It was the wrong fireplace. When we sat down with the manager we received no apology and only offered to give us $100 off the price of this sectional. I will never shop Darvin Furniture again! Absolutely horrible experience.

.

This place is a joke! We ordered a sectional and custom fireplace on January 1st. They finally deliver my furniture on March 18th. In the process of bringing in my sectional they shattered a picture, gouged, scratched and dented our walls and trim and tore the sectional. Then they bring in my custom fireplace which we waited 2 months for. It was the wrong fireplace. When we sat down with the manager we received no apology and only offered to give us $100 off the price of this sectional. I will never shop Darvin Furniture again! Absolutely horrible experience.

1
★☆☆☆☆

This place is a joke! We ordered a sectional and custom fireplace on January 1st. They finally deliver my furniture on March 18th. In the process of bringing in my sectional they shattered a picture, gouged, scratched and dented our walls and trim and tore the sectional. Then they bring in my custom fireplace which we waited 2 months for. It was the wrong fireplace. When we sat down with the manager we received no apology and only offered to give us $100 off the price of this sectional. I will never shop Darvin Furniture again! Absolutely horrible experience.

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.

Horrible customer service. Two consecutive purchase problems. Damaged merchandise. Sales guy not truthful on delivery time. I do not recommend.

1
★☆☆☆☆

Horrible customer service. Two consecutive purchase problems. Damaged merchandise. Sales guy not truthful on delivery time. I do not recommend.

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.

I ran out there when I saw a nice TV stand that looked like it was the size and color we wanted. The half off sale price didn??t mean much, with furniture mark up if you wait everything is eventually half off?

Anyways, the stand was what we wanted, it was a pick up only deal and you have to run to their warehouse 10 minutes away. I get there, the wait is short and they tell me to drive around to pick the thing up. Two guys throw it in the back of my SUV, it??s still in the box. I don??t want to take it out of the nice packing, but I did ask what happens if it is screwed up. They said give them a call, it won??t be a problem, and that they sold a bunch of these without any issues. I take the thing home and as I??m bring it in a hear something rattling around. When I opened it I realized that there was a cabinet door that came loose and rattled around, scratching up the the unit. The reason the door was loose was obvious, there was a flaw in it an someone did a miserable job of trying to refinish the blemished area. When they finished I guess they didn??t put it on right.

It??s late Sunday night, but I was still able to get one call in. I got bounced around, asked for the order number, and then disconnected. I could not get back to anyone after that, they were closed.

The receipt stated in very larger letters, sold AS IS, No Warrantee, No Exchange. This is all right next to my signature stating I picked the thing up. I figured I was screwed. I went back the next day, with the bad cabinet door and a few other face pieces that were screwed up. I know what receipt said, I was planning on fighting for the chance to at least get the better pieces off of their display model, and I figured I had a fight ahead of me.

To my complete surprise, they said no problem, and sent a truck out the next day with a new piece. Considering that this was a low priced item that was only available as pickup-only, I was really shocked.

It??s easy to get worked up and write a review when things don??t go well, but I wanted to make sure I took the time and gave Darvin the credit they deserve for how they treated me.

5
★★★★★

I ran out there when I saw a nice TV stand that looked like it was the size and color we wanted. The half off sale price didn??t mean much, with furniture mark up if you wait everything is eventually half off?

Anyways, the stand was what we wanted, it was a pick up only deal and you have to run to their warehouse 10 minutes away. I get there, the wait is short and they tell me to drive around to pick the thing up. Two guys throw it in the back of my SUV, it??s still in the box. I don??t want to take it out of the nice packing, but I did ask what happens if it is screwed up. They said give them a call, it won??t be a problem, and that they sold a bunch of these without any issues. I take the thing home and as I??m bring it in a hear something rattling around. When I opened it I realized that there was a cabinet door that came loose and rattled around, scratching up the the unit. The reason the door was loose was obvious, there was a flaw in it an someone did a miserable job of trying to refinish the blemished area. When they finished I guess they didn??t put it on right.

It??s late Sunday night, but I was still able to get one call in. I got bounced around, asked for the order number, and then disconnected. I could not get back to anyone after that, they were closed.

The receipt stated in very larger letters, sold AS IS, No Warrantee, No Exchange. This is all right next to my signature stating I picked the thing up. I figured I was screwed. I went back the next day, with the bad cabinet door and a few other face pieces that were screwed up. I know what receipt said, I was planning on fighting for the chance to at least get the better pieces off of their display model, and I figured I had a fight ahead of me.

To my complete surprise, they said no problem, and sent a truck out the next day with a new piece. Considering that this was a low priced item that was only available as pickup-only, I was really shocked.

It??s easy to get worked up and write a review when things don??t go well, but I wanted to make sure I took the time and gave Darvin the credit they deserve for how they treated me.

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.

My wife and I went to Darwin's a couple of months ago to look for some living room furniture. We put a deposit down for a chair and ottoman with the stipulation that they would mail us a fabric sample for us to approve. They said they would wait to get our approvals before actually placing the order, if we didn't approve the deposit would go back on our credit card.

We received the sample and didn't not like the color, so we did not give them our approval to order. A couple of weeks later the entire purchase price of the chair and ottoman was charged to my credit card. When I called to protest, all they had to say was that we ordered it, which of course we had not. I then asked to talk to the store manager who was very rude and said that if the sales person said we ordered it that he would believe them over us. The sales person lied just to get his commission!

This is the worst customer service I have ever seen. While I liked some of the furniture there, I definitely warn you to stay away! I am still trying to get my money back, now through my credit card company. What a terrible experience!

1
★☆☆☆☆

My wife and I went to Darwin's a couple of months ago to look for some living room furniture. We put a deposit down for a chair and ottoman with the stipulation that they would mail us a fabric sample for us to approve. They said they would wait to get our approvals before actually placing the order, if we didn't approve the deposit would go back on our credit card.

We received the sample and didn't not like the color, so we did not give them our approval to order. A couple of weeks later the entire purchase price of the chair and ottoman was charged to my credit card. When I called to protest, all they had to say was that we ordered it, which of course we had not. I then asked to talk to the store manager who was very rude and said that if the sales person said we ordered it that he would believe them over us. The sales person lied just to get his commission!

This is the worst customer service I have ever seen. While I liked some of the furniture there, I definitely warn you to stay away! I am still trying to get my money back, now through my credit card company. What a terrible experience!

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.

We bought 2 slate-topped tables. One arrived with the entire side of one tile deeply chipped. First, the deilvery man told me this was part of the normal variation in the stone. He said he had pointed it out at the warehouse that morning and was told to take the table anyway. He encouraged me to accept this damaged merchandise as normal. Then, the person at the call center said it was likely damaged on the truck, as that days truck was very full. I understand furniture can get damaged and thats unfortunate. However, its how you deal with things things as a business that makes you or breaks you. Lying to try to get me to accept damaged goods is BAD business.

2
★★☆☆☆

We bought 2 slate-topped tables. One arrived with the entire side of one tile deeply chipped. First, the deilvery man told me this was part of the normal variation in the stone. He said he had pointed it out at the warehouse that morning and was told to take the table anyway. He encouraged me to accept this damaged merchandise as normal. Then, the person at the call center said it was likely damaged on the truck, as that days truck was very full. I understand furniture can get damaged and thats unfortunate. However, its how you deal with things things as a business that makes you or breaks you. Lying to try to get me to accept damaged goods is BAD business.

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.

Darvin had a huge showroom, lots of values to choose from and a wide selection of different types of furniture and accessory styles. However, their sheer size can lead to one hand not knowing what the other is doing, especially if you special order mechandise.

The biggest issue I have with Darvin is that they, unlike most other furniture stores, require you to pay for your order in full three days prior to getting a delivery date scheduled, rather than paying for it at time of delivery. This leads to a comedy of errors when you've already paid for merchandise that shows up wrong and has to be reordered.

For this reason, and this reason alone, we will not longer be buying anything from Darvin unless we pick the merchandise up ourselves so we can inspect prior to paying.

3
★★★☆☆

Darvin had a huge showroom, lots of values to choose from and a wide selection of different types of furniture and accessory styles. However, their sheer size can lead to one hand not knowing what the other is doing, especially if you special order mechandise.

The biggest issue I have with Darvin is that they, unlike most other furniture stores, require you to pay for your order in full three days prior to getting a delivery date scheduled, rather than paying for it at time of delivery. This leads to a comedy of errors when you've already paid for merchandise that shows up wrong and has to be reordered.

For this reason, and this reason alone, we will not longer be buying anything from Darvin unless we pick the merchandise up ourselves so we can inspect prior to paying.

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.

We purchased a sofa and love seat and after looking at it closely, we found the material was falling apart, we called the customer services dept. and they had someone from upholstery come out and look at the fabric. they found it to be defective and exchanged it for a different fabric and new sofa's arrived today.

Hassle free return. We plan on purchasing again soon for a bedroom set.

mordinario, chicago,il

2
★★★★☆

We purchased a sofa and love seat and after looking at it closely, we found the material was falling apart, we called the customer services dept. and they had someone from upholstery come out and look at the fabric. they found it to be defective and exchanged it for a different fabric and new sofa's arrived today.

Hassle free return. We plan on purchasing again soon for a bedroom set.

mordinario, chicago,il

Pros: thumbs up

Cons: far from chicago, but worth the trip

.

This is hands-down, my favorite furniture store. They are huge and have salespeople who are very attentive, without being pesty or overbearing. They have decent financing and great 0% deals often advertised. The store is very organized by brand, and they have a design center that can help you find something to fit your style. You can find great bargains in their marked and reduced room. Some things may have the slightest scratch that can't be easily noticed, and the item gets way marked down. Can't beat a good bargain!

4
★★★★☆

This is hands-down, my favorite furniture store. They are huge and have salespeople who are very attentive, without being pesty or overbearing. They have decent financing and great 0% deals often advertised. The store is very organized by brand, and they have a design center that can help you find something to fit your style. You can find great bargains in their marked and reduced room. Some things may have the slightest scratch that can't be easily noticed, and the item gets way marked down. Can't beat a good bargain!

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Review Partner
.

Shame on Darvin, we purchased 4000.00 worth of furniture and then were sold a bogus warranty to go along with the crappy furniture. Never will I spend a dime in the store again and I will tell everyone I know the same. Terrible costumer

0
★☆☆☆☆

Shame on Darvin, we purchased 4000.00 worth of furniture and then were sold a bogus warranty to go along with the crappy furniture. Never will I spend a dime in the store again and I will tell everyone I know the same. Terrible costumer

.

I have purchased from Darvin twice and both times my experience was wonderful.My last purchase of a Canadel table and chairs for my kitchen was amazing Rebecca was my sales person and she had the patience of a saint she helped my make

2
★★★★★

I have purchased from Darvin twice and both times my experience was wonderful.My last purchase of a Canadel table and chairs for my kitchen was amazing Rebecca was my sales person and she had the patience of a saint she helped my make

.

This place is a joke! We ordered a sectional and custom fireplace on January 1st. They finally deliver my furniture on March 18th. In the process of bringing in my sectional they shattered a picture, gouged, scratched and dented our

0
★☆☆☆☆

This place is a joke! We ordered a sectional and custom fireplace on January 1st. They finally deliver my furniture on March 18th. In the process of bringing in my sectional they shattered a picture, gouged, scratched and dented our

.

Darvin has a great selection, however their furniture is expensive and the quality is terrible. They will do everything they can to avoid making any repairs that are supposed to be covered on their warranty. Two years ago I purchased a

0
★☆☆☆☆

Darvin has a great selection, however their furniture is expensive and the quality is terrible. They will do everything they can to avoid making any repairs that are supposed to be covered on their warranty. Two years ago I purchased a

.

This store does not deserve good customers. I spent hours shopping for furniture after being lured in by advertisements of "big sale" and "no money down". Once I selected furniture I was told by sales people that I would be required to

0
★☆☆☆☆

This store does not deserve good customers. I spent hours shopping for furniture after being lured in by advertisements of "big sale" and "no money down". Once I selected furniture I was told by sales people that I would be required to

.

We bought a Sofa and Loveseat for the new house. The salesman talked my wife into the $150.00 stain master agreement. Said it covered everything for 7 years. after a year the cushions started pilling. And then started ripping after 2

0
★☆☆☆☆

We bought a Sofa and Loveseat for the new house. The salesman talked my wife into the $150.00 stain master agreement. Said it covered everything for 7 years. after a year the cushions started pilling. And then started ripping after 2

.

I ran out there when I saw a nice TV stand that looked like it was the size and color we wanted. The half off sale price didnt mean much, with furniture mark up if you wait everything is eventually half offAnyways, the stand was what we

2
★★★★★

I ran out there when I saw a nice TV stand that looked like it was the size and color we wanted. The half off sale price didnt mean much, with furniture mark up if you wait everything is eventually half offAnyways, the stand was what we

.

My wife and I went to Darwin's a couple of months ago to look for some living room furniture. We put a deposit down for a chair and ottoman with the stipulation that they would mail us a fabric sample for us to approve. They said they

2
★★★★★

My wife and I went to Darwin's a couple of months ago to look for some living room furniture. We put a deposit down for a chair and ottoman with the stipulation that they would mail us a fabric sample for us to approve. They said they

.

I bought 2 bed room sets from Darvin a year later the wood bed frame broke, I was told that they had no frames for this bed and they did not have any information on the manufacturer. I was told maybe you can find a carpenter to fix the

1
★★★☆☆

I bought 2 bed room sets from Darvin a year later the wood bed frame broke, I was told that they had no frames for this bed and they did not have any information on the manufacturer. I was told maybe you can find a carpenter to fix the

.

This is the 2nd time I have purchased furniture at Darvin in Orland and have waited 2 to3 months to get my furniture. And it isn't custom furniture. 3 months? I received my bed after 2 months and now I wait for the dresser. They give me

1
★★☆☆☆

This is the 2nd time I have purchased furniture at Darvin in Orland and have waited 2 to3 months to get my furniture. And it isn't custom furniture. 3 months? I received my bed after 2 months and now I wait for the dresser. They give me

.

I love Darvin but I just ordered a bedroom set and it will take 8 weeks for delivery. If you are going to order from them have patience.

2
★★★★☆

I love Darvin but I just ordered a bedroom set and it will take 8 weeks for delivery. If you are going to order from them have patience.

.

Darvin is an enormous furniture retailer in the southwest suburbs. They have every brand of furniture you can think of and also offer home decor items. The best time to go is when they do the tent sales twice per year. You can find many

2
★★★★☆

Darvin is an enormous furniture retailer in the southwest suburbs. They have every brand of furniture you can think of and also offer home decor items. The best time to go is when they do the tent sales twice per year. You can find many

.

Darvin Furniture, located on LaGrange Road (across from TGI Fridays) in Orland Park has one of the largest selections of furniture in the south suburbs.They feature Pennsylvania House, Bassett, Berkline, Thomasville, Lane, Broyhill, Serta

2
★★★★☆

Darvin Furniture, located on LaGrange Road (across from TGI Fridays) in Orland Park has one of the largest selections of furniture in the south suburbs.They feature Pennsylvania House, Bassett, Berkline, Thomasville, Lane, Broyhill, Serta

Message from Darvin Furniture

More about Darvin Furniture

Darvin is a family owned furniture store providing quality, selection and extraordinary value. You will experience outstanding service from purchase through post-delivery. As the Chicago areas largest furniture store, Darvin is a one-stop shopping experience. Shop 130,000 sq. ft. of living room, dining room, bedroom, youth bedroom, home office, entertainment, area rugs and accessories.

 

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