You must be logged in to access this page

Sheraton Chicago Hotel & Towers

866-716-8103

301 E North Water St Chicago, IL 60611

clk.atdmt.com

Write A Review
view the menu
Comfortable hotel for travelers and leisure guests looking to relax.

Categories:

Hotels & Motels, Family-Friendly Hotels

Details:

Hotel Pool

Insiders:

Carolyn K. Robin H. Sara H. Dean P. D. R.
V-seawa-55100786_id224514_guide_inclusion
Bookmark and Share See hours

24 hours

Message from Sheraton Chicago Hotel & Towers

Merchant_icon

Each room features a large desk and Sweet Sleeper bed with a custom plush-top mattress, fleece blanket, duvet and five fluffy pillows. Rooms come with a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and minibar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks. Kids under 17 stay free; call ahead regarding baby-sitting services for younger ones. Great views of Navy Pier and Chicago River at Sheraton Chicago Hotel & Towers.

Editorial by Citysearch

In Short
Rooms feature large desks and Sweet Sleeper beds with custom plush-top mattresses, fleece blankets, duvets and fluffy pillows. Rooms come with a two-line phone, voice mail, data port, safe, cable TV, hair dryer, iron and minibar. Notable amenities include a complimentary USA Today, pool and fitness center. Full dining facilities offer a low-carb menu, room service and to-go snacks. Kids under 17 stay free; call ahead regarding baby-sitting services for younger ones.

Key Points

  • Riverfront location
  • Sweet Sleeper beds
  • Best rates. Guaranteed!

The Inside Scoop

  1. The Extras - On a low-carb diet? The hotel features a complete line of high-protein, low-carb room service offerings and to-go snacks from no-crouton Caesar salad and seared salmon to no-bun burgers and no-flour chicken wings.

Editorial and merchant content by Citysearch

Have experience with Sheraton Chicago Hotel & Towers? Write a review!

Click a star and select a rating:

Minimum required characters left: 100 (max 5000)

Title:

 cancel

Reviews for Sheraton Chicago Hotel & Towers

Ratings_icons Great hotel - Great loaction

Carolyn K. | insider_guru Insider Guru | Rank: 562

While in Chicago for a Pampered Chef conference this month, we stayed at this hotel. It is walking distance form Magnificent Mile and all the wonderful things to see and do. The concierge is incredibly informative and will hook you up with reservations for the hottest spots in town.

The rooms are small but clean and nice - and many have amazing views (mine had a view of the watrer - wow!). The beds are SO nice - called "Sweet Sleepers" you sleep like a baby! The water-pressure in the shower is amazing and they provide Jergens soaps and Pantene shampoo and ocnditioner rather than the usual junk other hotels offer.

What a great place to stay!!

PROS: location!!
CONS: none

Posted 07/17/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons Sheraton Chicago Hotel & Towers

Robin H. | insider_expert Insider Expert | Rank: 2,278

With just over 1,200 guestrooms and 33 suites, Sheraton Chicago Hotel and Tower offers guests a true 4 star stay. The elegant entrance and lobby are supported by brass columns and flows centered by a fountain. Odd-numbered rooms enjoy a view of the Chicago cityscape while even-numbered rooms soak in the river front scene, and lower level rooms experience the soothing sounds of the Swaying Michigan River. Basic amenities such as cable TV, and internet access are topped off with the pure comfort of the newly introduced Sheraton Sweet Sleeper Beds. Conference rooms are available for the traveler on business, and are not only equipped with outlets for latest technology, but chandeliers of crystal and brass.

Posted 06/26/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons Beautiful Hotel in an Excellent Location

Sara H. | insider_guru Insider Guru | Rank: 924

You have many options when staying in the Loop Area in Chicago, and this is a good example. The rooms are comfortable, clean and up-to-date. The views of Chicago and the lake are breathtaking and the location on the Magnificent Mile is perfect!

Posted 06/25/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons Location Location Location and more

Dean P. | insider_expert Insider Expert | Rank: 5,505

The Sheraton Hotel and Towers in Downtown Chicago has a great location for visitors to the City. It is within walking distance of most major attractions and you can hop on the "L" with a short walk as well. The hotel itself is very nice and if you time it right, through Hotwire or Orbitz you can score this 4 star hotel for a 3 star price.

PROS: Location, quality, price
CONS:

Posted 06/21/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons
Ratings_icons Perfect Chicago Location

D. R. | insider_guru Insider Guru | Rank: 1,508

This is a great place to stay in Chicago, especially if you can get a good rate. Located right on the river, near the lake. Great rooms with gorgeous views, easy access to shopping and sights in the Loop and the excellent customer service you'd expect from a 4-star Sheraton hotel. They've got an indoor pool so bring your swimsuit year-round.

Posted 06/17/05 | Report Abuse

Was this review helpful to you?

Ratings_icons Ratings_icons

Latest reviews from Citysearch.

Ratings_icons Good views and location

mark

I stayed at the Sheraton Towers and found the hotel enjoyable. The hotel is located right on the river and is walking distance to many of the fine attractions that Chicago has to offer. The hotel has a nice workout center and a bar in the lobby. My room was average size, but provided outstanding views of the river and downtown Chicago. The crowd in the hotel seemed to be a high percentage of business travelers and convention folks.

Posted 07/17/07

Ratings_icons Misleading

elizabeta24

Came hear on business last minute...all the hotels that I wanted to stay at were all booked up so started searching and the Sheraton Chicago Towers looked very nice in the pictures...beware! When we checked in the hotel lobby is very nice (looks recently renovated) and checked us into our room, we specifically asked for nonsmoking and then checked us into smoking which smelt so awful I thought I was going to get a nosebleed, they switched us into another room with a view of a dirty roof..then I realized how misleading the photos are on the website compared to what they look like in person..horrible...the only good thing I can say is the beds were comfortable....I don't want to be a superficial but definately not worth $399 a night! Stay at the W or the Westin instead!

Pros: Comfortable Bed

Cons: $399 a night for this well below average hotel!

Posted 09/14/06

Ratings_icons "Girls" on the Town

auntieem43

Six of us ladies spent four nights here. It's a great location; close to everything without having to walk too far. The rooms were clean with plenty of space, and the beds were very comfortable. We had great views. Service was good everywhere, except it was pretty slow at the "express" restaurant down on the river even though it was not busy. We got a good rate through Southwest Airlines. I would stay here again

Pros: Good location, Good Service, Comfortable

Posted 06/12/05

Ratings_icons Wonderful

kflegel

I just had a great weekend. We stayed at the Sheraton and I will stay there again on my next visit to Chicago. You can't beat the location. Close to just about everything. We walked to all our destinations. Two blocks to Michigan Ave, two blocks to Navy Pier. The beds are so comfy I didn't want to leave the room. Room service was excellent and quick. Excellent view of the city and lake. Next time we will ask for the other side of hotel because they had just as good as view (river, lake, city). Our check-in/check-out was a breeze.

Pros: Location, View, value

Cons: , Ice machine broken, beds too comfy

Posted 10/26/04

Ratings_icons Loving it!

lorenhart

This is a BEAUTIFUL hotel with a GORGEOUS view! The staff is friendly and helpful and we just had a WONDERFUL experience when we stayed last July. Can't wait to come back. Very convenient to everything!

Posted 02/05/04

Ratings_icons Best Ever!

lionsandwings

I travel 100+ nights a year and this is the best hotel I have found in Chicago. Everything about it, location, service, you name it, everytime I go to the Sheraton Chicago they take care of me.

Posted 11/21/02

Ratings_icons Wonderful!

jmac_cobo

I found the Sheraton Chicago very nice and classy. The service was great and the room was very nice. The location is great for going to many attractions.

Pros: Service, Room View, Location

Posted 10/22/02

Ratings_icons good location, great staff,

katiecmartin

I stayed there recently and was satisfied, not impressed though. The staff was curious, but not overly pleasing. I had to wait about 10-15 minutes in line to check in on a Friday evening (7pm) as they only had two people checking us in. Then 4 more came out of the woodwork, as if they had been on a break. After that, it was a nice weekend stay, easy access to my car in the valet garage, and easy access to 'shopping, wining & dining.' The rates were reasonable as well.

Pros: Close to Michigan Ave, Comfortable, Great View

Cons: needed more staff, lines

Posted 06/25/02

Most reviewed businesses

Hotel Sax

4 stars
31 reviews

"the credit physician and the restoration team,plus the 750 club,helping restoration of ..."

W Chicago City Center

4 stars
24 reviews

"We had issues with bed b*&s - (insects Citysearch won't let me ..."