Bancgroup Mortgage

★★★★☆
  • 10400 S Roberts Rd Ste 2

    Palos Hills, IL 60465

    Map & Directions
  • 708-430-0300

About Bancgroup Mortgage

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Finance

Finance
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4.25 4
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I was recommended to Bancgroup by my realtor. As a first time home buyer I was very nervous about the whole process. Dan Rodgers helped me through the whole process and explained everything in detail. It really helps to have someone who is willing to take the time to explain everything. This made the process much easier. Thanks Dan!
GR

5
★★★★★

I was recommended to Bancgroup by my realtor. As a first time home buyer I was very nervous about the whole process. Dan Rodgers helped me through the whole process and explained everything in detail. It really helps to have someone who is willing to take the time to explain everything. This made the process much easier. Thanks Dan!
GR

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It is hard for me to believe that the reviewer who said they would not recommend Bancgroup is telling the entire story. Our realtor also suggested Bancgroup to my husband and I and we are very happy with the result. It took us 4 months to find a home and during those 4 months I made multiple calls to Dan Rogers and sometimes I'm sure my questions were just silly but at all times he was nothing but helpful. We could not have asked for anything more. We also had Denise as our loan processor and once again nothing but helpful. This being the first home we have purchased we had a lot of questions during the process and Denise was there for us at all times. I would never say she was unpleasant, but I would say that maybe the other reviewer cannot tell the difference between busy and unpleasant. I knew working with this that my husband and I were not the only people in the world going to Bancgroup for our mortgage needs. We would recommend Bancgroup with full confidence that they would do an excellent job. Thank you to Dan Rogers and Denise for all the help you gave us.

5
★★★★★

It is hard for me to believe that the reviewer who said they would not recommend Bancgroup is telling the entire story. Our realtor also suggested Bancgroup to my husband and I and we are very happy with the result. It took us 4 months to find a home and during those 4 months I made multiple calls to Dan Rogers and sometimes I'm sure my questions were just silly but at all times he was nothing but helpful. We could not have asked for anything more. We also had Denise as our loan processor and once again nothing but helpful. This being the first home we have purchased we had a lot of questions during the process and Denise was there for us at all times. I would never say she was unpleasant, but I would say that maybe the other reviewer cannot tell the difference between busy and unpleasant. I knew working with this that my husband and I were not the only people in the world going to Bancgroup for our mortgage needs. We would recommend Bancgroup with full confidence that they would do an excellent job. Thank you to Dan Rogers and Denise for all the help you gave us.

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My Realtor suggested Bancgroup in Palos Hill to my husband and I. Being new to the area, we went with it. We were very disappointed. I met with Dan Rogers and he went over the entire process. My first impression of him was good. He said to call with any questions. A couple weeks later, I called with a question and he went off on me and told me he already explained this to us. He did, but we forgot (there's so much info given to us during this time). I called him another time for an answer and I felt dumb talking to him. Our loan was given to a processor who quit / let go during this process. We were never notified of this and found out from our Realtor. So, another woman named Denise took over our file. 2 days before closing, she calls asking about our homeowners insurance and was very unpleasant to work with. I am very disappointed with the service I received from Bancgroup and do not recommend them. I felt like more of an inconvenience to Bancgroup than a customer.

2
★★☆☆☆

My Realtor suggested Bancgroup in Palos Hill to my husband and I. Being new to the area, we went with it. We were very disappointed. I met with Dan Rogers and he went over the entire process. My first impression of him was good. He said to call with any questions. A couple weeks later, I called with a question and he went off on me and told me he already explained this to us. He did, but we forgot (there's so much info given to us during this time). I called him another time for an answer and I felt dumb talking to him. Our loan was given to a processor who quit / let go during this process. We were never notified of this and found out from our Realtor. So, another woman named Denise took over our file. 2 days before closing, she calls asking about our homeowners insurance and was very unpleasant to work with. I am very disappointed with the service I received from Bancgroup and do not recommend them. I felt like more of an inconvenience to Bancgroup than a customer.

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The first thing we noticed about this company was their friendly service. Talking to our mortgage rep is like talking to an old friend. They are very meticulous and call us to make sure we are taking care of all the details if it looks like something is missing. We will continue to go there for future refinancing or mortgages.

PROS: Friendly Service. Detail Oriented.
CONS:

5
★★★★★

The first thing we noticed about this company was their friendly service. Talking to our mortgage rep is like talking to an old friend. They are very meticulous and call us to make sure we are taking care of all the details if it looks like something is missing. We will continue to go there for future refinancing or mortgages.

PROS: Friendly Service. Detail Oriented.
CONS:

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