Smitty's Auto Repair & Towing

★★★☆☆
  • 1422 Dodge Ave

    Evanston, IL 60201

    Map & Directions
  • 847-475-1780

Automotive

Automotive
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3.0 2
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DO NOT SUPPORT THIS BUSINESS - Lack of knowledge, unprofessional, treats their customers with vulgarity and left me stranded on the side of the road!\r
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Their driver was completely unprofessional, did not bring the correct equipment, did not listen to my requests (three times), and then blamed ME for not having a spare tire - WHICH WAS WHY I CALLED FOR A TOW IN THE FIRST PLACE.\r
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After failing to do his job, and me asking if he had heard me THREE TIMES say I did not have a spare, he used profanity against me. I specifically asked for his name, and he would not give it, and he DROVE AWAY LEAVING ME TO CALL ANOTHER TOW. When I called their manager to ask if it was company policy for their employees to not give their name when directly asked, I was informed this was fine. \r
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HORRIBLE. DO NOT USE.

0
★☆☆☆☆

DO NOT SUPPORT THIS BUSINESS - Lack of knowledge, unprofessional, treats their customers with vulgarity and left me stranded on the side of the road!\r
\r
Their driver was completely unprofessional, did not bring the correct equipment, did not listen to my requests (three times), and then blamed ME for not having a spare tire - WHICH WAS WHY I CALLED FOR A TOW IN THE FIRST PLACE.\r
\r
After failing to do his job, and me asking if he had heard me THREE TIMES say I did not have a spare, he used profanity against me. I specifically asked for his name, and he would not give it, and he DROVE AWAY LEAVING ME TO CALL ANOTHER TOW. When I called their manager to ask if it was company policy for their employees to not give their name when directly asked, I was informed this was fine. \r
\r
HORRIBLE. DO NOT USE.

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Don't let the scary location fool you. You get excellent and friendly service at a reasonable price here.

2
★★★★★

Don't let the scary location fool you. You get excellent and friendly service at a reasonable price here.

Pros: quality, professional, service, quick

Cons: Location, abience

 

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