Starcrest Cleaners

★★☆☆☆
For All Your Dry Cleaning Needs.
  • 3001 Maine St

    Quincy, IL 62301-4416

    Map & Directions
  • 217-919-9162

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The first time I took my cleaning to Starcrest, I took my winter coat to be cleaned. I knew it was missing a button, but I thought I would get the coat cleaned first and fix the button later. I didn't even mention it to the Starcrest staff. Imagine the pleasant surprise I received when I took coat out of the dry cleaning bag and realized they not only cleaned it, but also replaced the button (using an extra button from the inside of the coat) - they didn't mention it and didn't charge me extra for it. What a great first impression!
Since then, I have regularly taken suits, sweaters, etc. to Starcrest and have received excellent service and perfectly cleaned and pressed clothing.

5
★★★★★

The first time I took my cleaning to Starcrest, I took my winter coat to be cleaned. I knew it was missing a button, but I thought I would get the coat cleaned first and fix the button later. I didn't even mention it to the Starcrest staff. Imagine the pleasant surprise I received when I took coat out of the dry cleaning bag and realized they not only cleaned it, but also replaced the button (using an extra button from the inside of the coat) - they didn't mention it and didn't charge me extra for it. What a great first impression!
Since then, I have regularly taken suits, sweaters, etc. to Starcrest and have received excellent service and perfectly cleaned and pressed clothing.

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i took my wedding gown there to be cleaned and preserved. when i got the box out to show my aunt i was really disappointed. it was falling off the form and way down at the bottom of the box it looked terrible. i assumed it was vacuumed sealed but i saw a slit in the bottom of the box that i could stick my finger in so i knew it was not vacuumed sealed. i called the next day to ask if they vacuumed sealed for wedding gown preservation and the woman that i spoke to on the phone said yes. my parents took my dress back to get it fixed and everyone that was working didn't know what to do or what to tell my parents and they said they would see what they could do. so i went in there today and i assume i talked to the owner who was not helpful and very rude. he said all they could do was open the box and TAPE my dress up higher in the box, but then the box would have to be taped shut. like they couldn't put it in a new box? then i asked about the vacuum sealing and they said they didn't do that there it's not good and blah blah blah, but every other place does do that so i kind of wonder. i asked for my money back on just the preserving part considering all they did was fold it and put it in a box, which i could have done at home, and they told me no. my mother paid $150 to do something special for me and it turned out to be a nightmare. now i have to pay $150 to go somewhere else when i shouldn't have had to. they didn't do anything to try to make me happy or anything. i was so shocked when i left there i didn't even know what to say. i work at a salon and day spa and we do tons of wedding parties and i will make sure to tell every single bride that walks into our business not to go there because its a waste of money and they are not nice and not willing to please there customers at all. my boss will no longer be taking her dry cleaning there anymore because i was treated to horribly. they weren't even worth the one star rating i gave them, it wouldn't let me not pick anything.

1
★☆☆☆☆

i took my wedding gown there to be cleaned and preserved. when i got the box out to show my aunt i was really disappointed. it was falling off the form and way down at the bottom of the box it looked terrible. i assumed it was vacuumed sealed but i saw a slit in the bottom of the box that i could stick my finger in so i knew it was not vacuumed sealed. i called the next day to ask if they vacuumed sealed for wedding gown preservation and the woman that i spoke to on the phone said yes. my parents took my dress back to get it fixed and everyone that was working didn't know what to do or what to tell my parents and they said they would see what they could do. so i went in there today and i assume i talked to the owner who was not helpful and very rude. he said all they could do was open the box and TAPE my dress up higher in the box, but then the box would have to be taped shut. like they couldn't put it in a new box? then i asked about the vacuum sealing and they said they didn't do that there it's not good and blah blah blah, but every other place does do that so i kind of wonder. i asked for my money back on just the preserving part considering all they did was fold it and put it in a box, which i could have done at home, and they told me no. my mother paid $150 to do something special for me and it turned out to be a nightmare. now i have to pay $150 to go somewhere else when i shouldn't have had to. they didn't do anything to try to make me happy or anything. i was so shocked when i left there i didn't even know what to say. i work at a salon and day spa and we do tons of wedding parties and i will make sure to tell every single bride that walks into our business not to go there because its a waste of money and they are not nice and not willing to please there customers at all. my boss will no longer be taking her dry cleaning there anymore because i was treated to horribly. they weren't even worth the one star rating i gave them, it wouldn't let me not pick anything.

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We took our child's winter coat there a couple years ago and they melted the coat. The tag in the coat said to dry clean only. We did not get reimbursed for the damage. Beware!! Poor service!

1
★☆☆☆☆

We took our child's winter coat there a couple years ago and they melted the coat. The tag in the coat said to dry clean only. We did not get reimbursed for the damage. Beware!! Poor service!

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Message from Starcrest Cleaners

Starcrest Cleaners has been dedicated to their customers with the best and reliable service. They have been helping the people of Quincy for many years.

We specialize in fine fabrics. Here at A Starcrest Cleaners we have an excellent relationship with our customers which is why they keep returning to us with all their dry cleaning needs. We take pride in quality work and work that is on time and convenient to you.

Some materials that we specialize in are:

* Shirts
* Pants
* Silks
* Quilts
* Down
* Pillows

Please come in and let Starcrest Cleaners be a service to you.. Commercial Cleaning|Dresses|Shirts|Wedding Dresses

Provided_by_yp_88_25

Key Points

  • For All Your Dry Cleaning Needs.

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