Executive Inn and Suites

★☆☆☆☆
  • 680 S Green Bay Rd

    Waukegan, IL 60085

    Map & Directions
  • 847-244-0088

About Executive Inn and Suites

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Hours
Mon. - Sun. 24 Hours

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My flight was late coming in from Boston for my son's graduation from Naval Training, so we lost our reservation at another hotel, across the street. Because of the time of night, we grabbed the first thing available hoping it wouldn't be too bad. As they say hope is eternal, this place was well below standards. I have to say my suspicions were alerted when I saw the "No Refund" sign in the lobby, but again due to being tired I let it slide. I did question the desk clerk about the refund he said it only applied after youv'e stayed in the room. The clerk, whom I might add throughout the entire stay made it seem as if he was doing us a favor by charging my credit card for three nights immediately, hence the no refund trick. The room consisted of a filthy ice bucket, with no ice machine to be found. I guess we could have made our own ice in the overfrosted freezer. When we asked for additional towels first the clerk told me someone would be right up with them as soon as housekeeping was in, by the time I made it back to the hotel after picking my son up from the base my daughters both were told two different stories. Story two, all the towels were wet, story three the towels are all in the dryer, end of story never received additional towles, Thank God for check out. Full size beds, toddler size pillows, sheets changed NO.
Let's not begin to discuss the exterior upkeep, filthy, trashed sprawled all through out the hedges. If I had my choice would I stay there again, NO. Would I recommend this hotel, not even to people I didn't like. This hotel would more suit the needs of the clienetelle that required one hour services, and even they would frown upon it's amenities.
STAY CLEAR!!!

0
★☆☆☆☆

My flight was late coming in from Boston for my son's graduation from Naval Training, so we lost our reservation at another hotel, across the street. Because of the time of night, we grabbed the first thing available hoping it wouldn't be too bad. As they say hope is eternal, this place was well below standards. I have to say my suspicions were alerted when I saw the "No Refund" sign in the lobby, but again due to being tired I let it slide. I did question the desk clerk about the refund he said it only applied after youv'e stayed in the room. The clerk, whom I might add throughout the entire stay made it seem as if he was doing us a favor by charging my credit card for three nights immediately, hence the no refund trick. The room consisted of a filthy ice bucket, with no ice machine to be found. I guess we could have made our own ice in the overfrosted freezer. When we asked for additional towels first the clerk told me someone would be right up with them as soon as housekeeping was in, by the time I made it back to the hotel after picking my son up from the base my daughters both were told two different stories. Story two, all the towels were wet, story three the towels are all in the dryer, end of story never received additional towles, Thank God for check out. Full size beds, toddler size pillows, sheets changed NO.
Let's not begin to discuss the exterior upkeep, filthy, trashed sprawled all through out the hedges. If I had my choice would I stay there again, NO. Would I recommend this hotel, not even to people I didn't like. This hotel would more suit the needs of the clienetelle that required one hour services, and even they would frown upon it's amenities.
STAY CLEAR!!!

Pros: Close to the Naval Base, and Gurnee Mills

Cons: Everything after you step through the doors, and oh yeah and card has been precharged!!

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I ABSOLUTELY DO NOT recommend a stay in this hotel. The walls are paper thin. The towels feels like sandpaper, the linens in the bed were NOT changed on a daily basis; as a matter of fact the bed cover stunk. The bed is a king size bed but the pillows were made for a single bed. I had to ask for extra pillows. I called room service one night & asked for an extra face towel, he said, "Can you send someone down to pick it up!" What? $79.00 a night! The floor mat for the bath tub was used every single day instead of being changed out for a fresh one. It was soggy & wet! I got so disgusted by it I threw it outside of my door. I asked for directions to the Olive Garden Restaurant and their answer, "I'm sorry. I do not know". It was the worst hotel I have ever stayed in & DO NOT RECOMMEND it to anyone. You'll regret it! We did. We absolutely refuse to stay there again. EVER!

0
★☆☆☆☆

I ABSOLUTELY DO NOT recommend a stay in this hotel. The walls are paper thin. The towels feels like sandpaper, the linens in the bed were NOT changed on a daily basis; as a matter of fact the bed cover stunk. The bed is a king size bed but the pillows were made for a single bed. I had to ask for extra pillows. I called room service one night & asked for an extra face towel, he said, "Can you send someone down to pick it up!" What? $79.00 a night! The floor mat for the bath tub was used every single day instead of being changed out for a fresh one. It was soggy & wet! I got so disgusted by it I threw it outside of my door. I asked for directions to the Olive Garden Restaurant and their answer, "I'm sorry. I do not know". It was the worst hotel I have ever stayed in & DO NOT RECOMMEND it to anyone. You'll regret it! We did. We absolutely refuse to stay there again. EVER!

Pros: The bed was comfortable

Cons: Awful! Awful! Awful!

 

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