John Sutton - State Farm Insurance Agent

★☆☆☆☆
The coverage you need. The price you want.
  • 1380 Dundee Ave Ste D

    Elgin, IL 60120-2200

    Map & Directions
  • 847-888-8858

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We have been customers of John Sutton for over fifteen years, and during that time I think we filed one homeowners claim for hail damage to our siding over ten years ago. We have both our homeowners and car coverage with John Sutton's office. We are not customers that call frequently, but on the few occasions where we did call we NEVER got a call back from John Sutton. One month ago I called with some questions, and needed a call back. Needless to say, we have heard NOTHING! His staff is the OPPOSITE of helpful or knowledgeable. The one good thing I can say is that State Farm rates are very competitive, so we have decided to change agents. Problem Solved. BEWARE...if you want an agent who has ANY level of customer service DO NOT GO WITH JOHN SUTTON!!! When you need your insurance company you need them to be there, to be knowledgeable, and to ANSWER THE PHONE and NONE of these traits can be attributed to JOHN SUTTON!!!

1
★☆☆☆☆

We have been customers of John Sutton for over fifteen years, and during that time I think we filed one homeowners claim for hail damage to our siding over ten years ago. We have both our homeowners and car coverage with John Sutton's office. We are not customers that call frequently, but on the few occasions where we did call we NEVER got a call back from John Sutton. One month ago I called with some questions, and needed a call back. Needless to say, we have heard NOTHING! His staff is the OPPOSITE of helpful or knowledgeable. The one good thing I can say is that State Farm rates are very competitive, so we have decided to change agents. Problem Solved. BEWARE...if you want an agent who has ANY level of customer service DO NOT GO WITH JOHN SUTTON!!! When you need your insurance company you need them to be there, to be knowledgeable, and to ANSWER THE PHONE and NONE of these traits can be attributed to JOHN SUTTON!!!

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Message from John Sutton - State Farm Insurance Agent

The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.  We are people who make it our business to be like a good neighbor; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer. Our success is built on a foundation of shared values — quality service and relationships, mutual trust, integrity and financial strength. Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.

Key Points

  • Contact me to Get to a Better State
  • Call me for discounts up to 40%
  • Get all the discounts you deserve
 

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