Novy's Windows Doors & Siding

★★★★☆
  • 9515 Ogden Ave

    Brookfield, IL 60513

    Map & Directions
  • 708-485-2020

About Novy's Windows Doors & Siding

Details
Hours
Sun Closed;Mon: 9:30 a.m.-5:30 p.m.;Tue: 9:30 a.m.-5:30 p.m.;Wed: 9:30 a.m.-5:30 p.m.;Thu: 9:30 a.m.-5:30 p.m.;Fri: 9:30 a.m.-5:30 p.m.;Sat: 9:30 a.m.-3:30 p.m.;

Home & Garden

Home & Garden
More choices in Brookfield:
Resultset_next

Ring's End Lumber

9 Taylor Ave Bethel, AK

Resultset_next

Fish Window Cleaning

70 West St Danbury, CT

4.0 2
Hi! Sign in to let us know how Novy's Windows Doors & Siding was?
Write a Review
.

My mother, sister, and I all used Alan and Novy's to do window replacement's on all 3 of our homes. My install went great. Clean, sharp looking, and professional work. While I was taking one of the Marvin windows out for cleaning a part broke. I called Alan at Novy's and he came out to take a look, then ordered a replacement part. I was then on my own to fix the issue. Alan blew off my phone calls for over one year (it was a window we seldom used).

I called Marvin direct and found out Novy's was not an "authorized" reseller of Marvin and Novy's bought through another reseller (Lee Lumber). That may explain why Novy's does not have any expertise in Marvin repair, but it does not excuse blowing off a customer in need. Marvin came out and fixed the issue with a 10 minute service call free of charge, Novy's wouldn't even look at the window or engage the reseller or Marvin. Once again, great install, terrible customer service after sale.

3
★★★☆☆

My mother, sister, and I all used Alan and Novy's to do window replacement's on all 3 of our homes. My install went great. Clean, sharp looking, and professional work. While I was taking one of the Marvin windows out for cleaning a part broke. I called Alan at Novy's and he came out to take a look, then ordered a replacement part. I was then on my own to fix the issue. Alan blew off my phone calls for over one year (it was a window we seldom used).

I called Marvin direct and found out Novy's was not an "authorized" reseller of Marvin and Novy's bought through another reseller (Lee Lumber). That may explain why Novy's does not have any expertise in Marvin repair, but it does not excuse blowing off a customer in need. Marvin came out and fixed the issue with a 10 minute service call free of charge, Novy's wouldn't even look at the window or engage the reseller or Marvin. Once again, great install, terrible customer service after sale.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just had them replace 17 windows in my home. What can I say I love my windows. The team that did the installation was quick, professional, and very clean. you would have never known that them were there when you saw how well they cleaned up.

5
★★★★★

I just had them replace 17 windows in my home. What can I say I love my windows. The team that did the installation was quick, professional, and very clean. you would have never known that them were there when you saw how well they cleaned up.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Novy's Windows Doors & Siding, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review