The UPS Store

★☆☆☆☆
  • 5315 N Clark St 3

    Chicago, IL 60640

    Map & Directions
  • 773-728-3828

About The UPS Store

Hours
Mon-Thu 8:30am-7pm, Fri 8:30am-6pm, Sat 9:30am-4pm

Transportation & Storage

Transportation & Storage
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The main office employee is a male, who is officially the most unprofessional, unhelpful, and rude person I have come across when working with anyone in this city. He continually makes mistakes and then blames the customer. I will never use this stores services again though it is 2 blocks from my house. It's not worth the effort to deal with people or businesses like this. If you need UPS services, do yourself a favor and look elsewhere.

1
★☆☆☆☆

The main office employee is a male, who is officially the most unprofessional, unhelpful, and rude person I have come across when working with anyone in this city. He continually makes mistakes and then blames the customer. I will never use this stores services again though it is 2 blocks from my house. It's not worth the effort to deal with people or businesses like this. If you need UPS services, do yourself a favor and look elsewhere.

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I went in to mail a package this past weekend. What a disaster! I filled out their paperwork paid for my package and on the way out threw my address in the garbage, thinking everything was taken care of; boy was I wrong! About an hour later I get a call from this man calling me "dude" and with completely unprofessional attitude asks me what the address is that I needed the package shipped to. I explained it was in their garbage and he continues to tell me the same thing over and over. I realize this isn't rocket science, but I sure would expect more customer service. I had actually heard they were bad, but I thought how hard is it! I learned and will never return....Do yourself a favor the UPS store on Broadway or Southport are farther but worth the lack of aggrevation!

0
★☆☆☆☆

I went in to mail a package this past weekend. What a disaster! I filled out their paperwork paid for my package and on the way out threw my address in the garbage, thinking everything was taken care of; boy was I wrong! About an hour later I get a call from this man calling me "dude" and with completely unprofessional attitude asks me what the address is that I needed the package shipped to. I explained it was in their garbage and he continues to tell me the same thing over and over. I realize this isn't rocket science, but I sure would expect more customer service. I had actually heard they were bad, but I thought how hard is it! I learned and will never return....Do yourself a favor the UPS store on Broadway or Southport are farther but worth the lack of aggrevation!

Pros: NONE

Cons: Rude, ineffecient

Message from The UPS Store

The UPS StoreĀ® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

More about The UPS Store

Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

 

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