A L'amour Bridal Shop

★★★☆☆
  • 236 W Northwest HwyFrnt A

    Barrington, IL 60010

    Map & Directions
  • 847-381-5858

About A L'amour Bridal Shop

Categories
Hours
Mon, Wed, 10am - 5pm (bridal appointments to 8pm); Thu, 10am - 7pm (bridal appointments to 8pm); Fri, 10am - 5pm; Sat, 10am - 4pm; Sun, Tue, closed

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I recently purchased my wedding dress from A L'amour and I can't say enough nice things about them. My consultant was Marjory, and she was wonderful! She is very knowledgeable about the gowns, and she is extremely nice. She is like a

3
★★★★★

I recently purchased my wedding dress from A L'amour and I can't say enough nice things about them. My consultant was Marjory, and she was wonderful! She is very knowledgeable about the gowns, and she is extremely nice. She is like a

.

I bought a special occasion dress at A 'LAmour. It was on the sale rack and was on major sale. I had it altered with their seamstress and when I got it back it smelled very smoky. I assumed the smell was in the fitting room but realized when I got home that it was the dress. They said there is nothing they can do since it was a sample dress and I had already left the store. I think that is terrible customer service.

1
★☆☆☆☆

I bought a special occasion dress at A 'LAmour. It was on the sale rack and was on major sale. I had it altered with their seamstress and when I got it back it smelled very smoky. I assumed the smell was in the fitting room but realized when I got home that it was the dress. They said there is nothing they can do since it was a sample dress and I had already left the store. I think that is terrible customer service.

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I made an appointment to try on dresses with my mom one afternoon and I ended up finding my dress! I had been to two other shops, and had tried on about 10 dresses, but still didn't feel like I found my dress. During my appointment I worked with Emmylou and she made me feel 100% at ease, even after I told her I was alittle stressed out. She seemed very knowledgeable about the dresses, what was "in" and what would fit me and my wedding perfectly. After I found my dress, Emmylou showed us some bridesmaid dresses that I loved and I can't wait to bring my girls back(this was a nice surprise because when we made the appointment we were told we couldn't look at bridesmaids). It was a great day and I can't thank Emmylou and A"Lamour enough!

Just a little sidenote for future brides going here: the dresses are not out for you to look at. They had a trunk show? going on that we looked at, but they pull the dresses from the back. I was alittle worried about this, but the one I ordered was the first one she pulled for me!!!!!!

5
★★★★★

I made an appointment to try on dresses with my mom one afternoon and I ended up finding my dress! I had been to two other shops, and had tried on about 10 dresses, but still didn't feel like I found my dress. During my appointment I worked with Emmylou and she made me feel 100% at ease, even after I told her I was alittle stressed out. She seemed very knowledgeable about the dresses, what was "in" and what would fit me and my wedding perfectly. After I found my dress, Emmylou showed us some bridesmaid dresses that I loved and I can't wait to bring my girls back(this was a nice surprise because when we made the appointment we were told we couldn't look at bridesmaids). It was a great day and I can't thank Emmylou and A"Lamour enough!

Just a little sidenote for future brides going here: the dresses are not out for you to look at. They had a trunk show? going on that we looked at, but they pull the dresses from the back. I was alittle worried about this, but the one I ordered was the first one she pulled for me!!!!!!

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A L'Amour does not do their own alterations on site. They did, however, recommend 2 seamstresses who specialize in bridal and formal wear. I called both for an appt. - One never bothered to call me back (after leaving 3 messages). The other, Sarah, called me back immediately. I had 2 "Mother of the Bride" dresses altered by her (one had to be cut down by 4 sizes) and her work was amazing! She also performed "surgery" on a very difficult bridesmaid dress and the results were equally impressive. Sarah is expensive, but when you are spending so much on the dress, you can at least know that she will do the job right. I will use her again and highly recommend her.

2
★★★★☆

A L'Amour does not do their own alterations on site. They did, however, recommend 2 seamstresses who specialize in bridal and formal wear. I called both for an appt. - One never bothered to call me back (after leaving 3 messages). The other, Sarah, called me back immediately. I had 2 "Mother of the Bride" dresses altered by her (one had to be cut down by 4 sizes) and her work was amazing! She also performed "surgery" on a very difficult bridesmaid dress and the results were equally impressive. Sarah is expensive, but when you are spending so much on the dress, you can at least know that she will do the job right. I will use her again and highly recommend her.

Pros: Extremely talented seamstress

Cons: Expensive

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I ordered my dress for senior prom from A L'Amour on January 22, 2010. My prom was May 7, 2010. They said the dress would be ordered and they would call when it got in. The expected date to receive my dress was towards the end of February. This would leave plenty of time for alterations. I paid in advance. By the beginning of April I still had not gotten a call. I called the store and they claimed the dress would be in in a week. A week later I showed up at the store and the dress was not in. They said to give them another week. My dress never came in even though my check has been cashed. It is June 17, 2010 and I still have not received my $500 dress. I ended up finding a dress the week of prom from another store due to their scam. I would never recommend A L'Amour to anyone.

1
★☆☆☆☆

I ordered my dress for senior prom from A L'Amour on January 22, 2010. My prom was May 7, 2010. They said the dress would be ordered and they would call when it got in. The expected date to receive my dress was towards the end of February. This would leave plenty of time for alterations. I paid in advance. By the beginning of April I still had not gotten a call. I called the store and they claimed the dress would be in in a week. A week later I showed up at the store and the dress was not in. They said to give them another week. My dress never came in even though my check has been cashed. It is June 17, 2010 and I still have not received my $500 dress. I ended up finding a dress the week of prom from another store due to their scam. I would never recommend A L'Amour to anyone.

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I went there looking for my bridesmaid dresses and wanted to come back to try the one I found back on to buy it but they wouldn't find time for me really?!? I will go spend my money elsewhere then.

0
★☆☆☆☆

I went there looking for my bridesmaid dresses and wanted to come back to try the one I found back on to buy it but they wouldn't find time for me really?!? I will go spend my money elsewhere then.

Cons: Don't like your money

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After the craziness of getting married, I finally have a chance to share my thoughts about Alamour....At first, I was sooo nervous to start shopping for my bridal gown (especially after I went to some other stores in the area), but after my appointment I walked out with a dress!!! My appointment was great and I loved my sales consultant, Emmy. When we first started the appointment, we talked a little bit about what I was liking and I told her how I was getting a little frustrated after being at so many other places. She asked me all the right questions and even told me that she knew she could find me "the dress"!!! She was 100% right! She brought out things that I thought I wanted and then she brought out others that she thought would look great--these were things that I would have never chosen on my own, but I bought the very one I wasn't sure I even wanted to try on! After putting on the gown and veil, I had that moment that I had been waiting for, my mom even cried! We bought the dress right away and Emmy was so patient with us as she answered all of my standard bridal questions. After waiting about five months Emmy called me because my dress had come in. I was so excited to try it back on and to start my alterations (fyi their seamstress is amazing and funny!!!). My dress fit like a dream and I couldn't have asked for more. I would love to do it all over again, because I had such a great experience at the store--it's so refreshing to get such great customer service from the first moment you walk in to the last moment when they put your dress in your car!

5
★★★★★

After the craziness of getting married, I finally have a chance to share my thoughts about Alamour....At first, I was sooo nervous to start shopping for my bridal gown (especially after I went to some other stores in the area), but after my appointment I walked out with a dress!!! My appointment was great and I loved my sales consultant, Emmy. When we first started the appointment, we talked a little bit about what I was liking and I told her how I was getting a little frustrated after being at so many other places. She asked me all the right questions and even told me that she knew she could find me "the dress"!!! She was 100% right! She brought out things that I thought I wanted and then she brought out others that she thought would look great--these were things that I would have never chosen on my own, but I bought the very one I wasn't sure I even wanted to try on! After putting on the gown and veil, I had that moment that I had been waiting for, my mom even cried! We bought the dress right away and Emmy was so patient with us as she answered all of my standard bridal questions. After waiting about five months Emmy called me because my dress had come in. I was so excited to try it back on and to start my alterations (fyi their seamstress is amazing and funny!!!). My dress fit like a dream and I couldn't have asked for more. I would love to do it all over again, because I had such a great experience at the store--it's so refreshing to get such great customer service from the first moment you walk in to the last moment when they put your dress in your car!

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I stopped into A L'Amour while traveling on business alone in Chicago. This was my very first bridal appointment and it went fabulous! I had an excellent consultant Chrystal who was super helpful, listened to what I wanted, gave feedback on the gowns I tried on, was patient, friendly, kind and just super knowledgeable. There was absolutely zero pressure to buy a gown that day. She pulled dresses for me after hearing what I wanted and wouldn't you know it, the first dress she pulled is the dress I will be getting. Looked like an excellent accessory selection too. Great experience and would recommend highly!

5
★★★★★

I stopped into A L'Amour while traveling on business alone in Chicago. This was my very first bridal appointment and it went fabulous! I had an excellent consultant Chrystal who was super helpful, listened to what I wanted, gave feedback on the gowns I tried on, was patient, friendly, kind and just super knowledgeable. There was absolutely zero pressure to buy a gown that day. She pulled dresses for me after hearing what I wanted and wouldn't you know it, the first dress she pulled is the dress I will be getting. Looked like an excellent accessory selection too. Great experience and would recommend highly!

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I am very surprised to read all of these negative reviews on here because I have had the BEST experience at this store.
I first came here because it was suggested to me by many of my married friends, newly engaged and other friends who had been in weddings and bought a bridesmaid dress here. From soooo many people telling me that this shop was fabulous, I knew I had to check it out myself!
When I came in for my appointment, I was worried I was going to be overwhelmed with so many dresses, and I already had some ideas of what gown shopping was going to be like, since I am addicted to "Say Yes To The Dress",,, but my consultant put me at ease as soon as we met! The gowns were kept in back and after a brief consultation with her, she went back and pulled out the perfect groups of gowns! This was my first time trying on and I fell in love with all of them, and I was afraid I was going to be over budget, but she was sooo respectful and kept my budget in mind while she showed me gowns. After trying on all kinds of different gowns, I was able to put on my favorites again, looked in a larger mirror and was able to put on veils and other jewelry. Let me tell you, you are not a bride until that veil goes on and then came the waterworks! haha!!! I didn't think I would ever be able to pick out the perfect gown, but I knew it was the one after I tried on my favorites!! Even though it was my first time out, I knew it was it and I didn't have to keep going to shop to shop to shop...who needs to? Besides that, I had my mom there, not an entourage (thank god! lesson learned from "Say Yes") and she loved it to, plus, they are in Lake county and I didn't have to deal with snoody Oak Street, their prices and their Chicago tax, yikes! You get just as beautiful gowns here along with friendly faces and great prices!!!!
After finding my gown, my consultant asked me what I was thinking of for bridesmaids, and I wasn't really sure--but after talking to her, she brought back two perfect choices, and I was able to pick one!!! So, my gown, accessories, and bridesmaids were all done in one day!!!!
I couldn't believe how the day went and I called all of my girlfriends and told them they were right, this shop was the best and I loved it!!!
I could keep going, but I would just like to say again, I don't know why the shop has some bad reviews, because the service, employees, and the selection is amazing!!! (Don't believe everything you read...maybe the issue was the people writing those reviews, lol...again another thing I have observed from watching "Say Yes" marathons...bridezillas!!!)
I have heard bridal horror stories that is why I am sooo thankful I am going to be working with Alamour!

5
★★★★★

I am very surprised to read all of these negative reviews on here because I have had the BEST experience at this store.
I first came here because it was suggested to me by many of my married friends, newly engaged and other friends who had been in weddings and bought a bridesmaid dress here. From soooo many people telling me that this shop was fabulous, I knew I had to check it out myself!
When I came in for my appointment, I was worried I was going to be overwhelmed with so many dresses, and I already had some ideas of what gown shopping was going to be like, since I am addicted to "Say Yes To The Dress",,, but my consultant put me at ease as soon as we met! The gowns were kept in back and after a brief consultation with her, she went back and pulled out the perfect groups of gowns! This was my first time trying on and I fell in love with all of them, and I was afraid I was going to be over budget, but she was sooo respectful and kept my budget in mind while she showed me gowns. After trying on all kinds of different gowns, I was able to put on my favorites again, looked in a larger mirror and was able to put on veils and other jewelry. Let me tell you, you are not a bride until that veil goes on and then came the waterworks! haha!!! I didn't think I would ever be able to pick out the perfect gown, but I knew it was the one after I tried on my favorites!! Even though it was my first time out, I knew it was it and I didn't have to keep going to shop to shop to shop...who needs to? Besides that, I had my mom there, not an entourage (thank god! lesson learned from "Say Yes") and she loved it to, plus, they are in Lake county and I didn't have to deal with snoody Oak Street, their prices and their Chicago tax, yikes! You get just as beautiful gowns here along with friendly faces and great prices!!!!
After finding my gown, my consultant asked me what I was thinking of for bridesmaids, and I wasn't really sure--but after talking to her, she brought back two perfect choices, and I was able to pick one!!! So, my gown, accessories, and bridesmaids were all done in one day!!!!
I couldn't believe how the day went and I called all of my girlfriends and told them they were right, this shop was the best and I loved it!!!
I could keep going, but I would just like to say again, I don't know why the shop has some bad reviews, because the service, employees, and the selection is amazing!!! (Don't believe everything you read...maybe the issue was the people writing those reviews, lol...again another thing I have observed from watching "Say Yes" marathons...bridezillas!!!)
I have heard bridal horror stories that is why I am sooo thankful I am going to be working with Alamour!

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I am very surprised to read all of these negative reviews on here because I have had the BEST experience at this store.
I first came here because it was suggested to me by many of my married friends, newly engaged and other friends who had been in weddings and bought a bridesmaid dress here. From soooo many people telling me that this shop was fabulous, I knew I had to check it out myself!
When I came in for my appointment, I was worried I was going to be overwhelmed with so many dresses, and I already had some ideas of what gown shopping was going to be like, since I am addicted to "Say Yes To The Dress",,, but my consultant put me at ease as soon as we met! The gowns were kept in back and after a brief consultation with her, she went back and pulled out the perfect groups of gowns! This was my first time trying on and I fell in love with all of them, and I was afraid I was going to be over budget, but she was sooo respectful and kept my budget in mind while she showed me gowns. After trying on all kinds of different gowns, I was able to put on my favorites again, looked in a larger mirror and was able to put on veils and other jewelry. Let me tell you, you are not a bride until that veil goes on and then came the waterworks! haha!!! I didn't think I would ever be able to pick out the perfect gown, but I knew it was the one after I tried on my favorites!! Even though it was my first time out, I knew it was it and I didn't have to keep going to shop to shop to shop...who needs to? Besides that, I had my mom there, not an entourage (thank god! lesson learned from "Say Yes") and she loved it to, plus, they are in Lake county and I didn't have to deal with snoody Oak Street, their prices and their Chicago tax, yikes! You get just as beautiful gowns here along with friendly faces and great prices!!!!
After finding my gown, my consultant asked me what I was thinking of for bridesmaids, and I wasn't really sure--but after talking to her, she brought back two perfect choices, and I was able to pick one!!! So, my gown, accessories, and bridesmaids were all done in one day!!!!
I couldn't believe how the day went and I called all of my girlfriends and told them they were right, this shop was the best and I loved it!!!
I could keep going, but I would just like to say again, I don't know why the shop has some bad reviews, because the service, employees, and the selection is amazing!!! (Don't believe everything you read...maybe the issue was the people writing those reviews, lol...again another thing I have observed from watching "Say Yes" marathons...bridezillas!!!)
I have heard bridal horror stories that is why I am sooo thankful I am going to be working with Alamour!

2
★★★★★

I am very surprised to read all of these negative reviews on here because I have had the BEST experience at this store.
I first came here because it was suggested to me by many of my married friends, newly engaged and other friends who had been in weddings and bought a bridesmaid dress here. From soooo many people telling me that this shop was fabulous, I knew I had to check it out myself!
When I came in for my appointment, I was worried I was going to be overwhelmed with so many dresses, and I already had some ideas of what gown shopping was going to be like, since I am addicted to "Say Yes To The Dress",,, but my consultant put me at ease as soon as we met! The gowns were kept in back and after a brief consultation with her, she went back and pulled out the perfect groups of gowns! This was my first time trying on and I fell in love with all of them, and I was afraid I was going to be over budget, but she was sooo respectful and kept my budget in mind while she showed me gowns. After trying on all kinds of different gowns, I was able to put on my favorites again, looked in a larger mirror and was able to put on veils and other jewelry. Let me tell you, you are not a bride until that veil goes on and then came the waterworks! haha!!! I didn't think I would ever be able to pick out the perfect gown, but I knew it was the one after I tried on my favorites!! Even though it was my first time out, I knew it was it and I didn't have to keep going to shop to shop to shop...who needs to? Besides that, I had my mom there, not an entourage (thank god! lesson learned from "Say Yes") and she loved it to, plus, they are in Lake county and I didn't have to deal with snoody Oak Street, their prices and their Chicago tax, yikes! You get just as beautiful gowns here along with friendly faces and great prices!!!!
After finding my gown, my consultant asked me what I was thinking of for bridesmaids, and I wasn't really sure--but after talking to her, she brought back two perfect choices, and I was able to pick one!!! So, my gown, accessories, and bridesmaids were all done in one day!!!!
I couldn't believe how the day went and I called all of my girlfriends and told them they were right, this shop was the best and I loved it!!!
I could keep going, but I would just like to say again, I don't know why the shop has some bad reviews, because the service, employees, and the selection is amazing!!! (Don't believe everything you read...maybe the issue was the people writing those reviews, lol...again another thing I have observed from watching "Say Yes" marathons...bridezillas!!!)
I have heard bridal horror stories that is why I am sooo thankful I am going to be working with Alamour!

Pros: the service, the selection, the employees, loved it all!

Cons: A little far from city, but worth every extra minute!!

.

I do not support this establishment at all!!! I purchased my wedding dress and bridal veil from this store and had all my fittings done here spending well over 5 grand. When you are getting fitted they do not let you walk around in your dress so I had no idea that later, when I would have to walk down the aisle, I wasn't able to! The dress was too long and I ended up having to carry the dress the entire day of my wedding. To top it off, I tripped over the extra length in the front on the way down the stairs and sprained my ankle and ended up in the ER the first day of my marriage. A l'amour bridal refused to reimburse me for my alteration charges. Which had the dress been altered correctly and they had let me Walk in the dress, we could have avoided this whole fiasco.

1
★☆☆☆☆

I do not support this establishment at all!!! I purchased my wedding dress and bridal veil from this store and had all my fittings done here spending well over 5 grand. When you are getting fitted they do not let you walk around in your dress so I had no idea that later, when I would have to walk down the aisle, I wasn't able to! The dress was too long and I ended up having to carry the dress the entire day of my wedding. To top it off, I tripped over the extra length in the front on the way down the stairs and sprained my ankle and ended up in the ER the first day of my marriage. A l'amour bridal refused to reimburse me for my alteration charges. Which had the dress been altered correctly and they had let me Walk in the dress, we could have avoided this whole fiasco.

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I do not support this establishment at all!!! I purchased my wedding dress and bridal veil from this store and had all my fittings done here spending well over 5 grand. When you are getting fitted they do not let you walk around in your dress so I had no idea that later, when I would have to walk down the aisle, I wasn't able to! The dress was too long and I ended up having to carry the dress the entire day of my wedding. To top it off, I tripped over the extra length in the front on the way down the stairs and sprained my ankle and ended up in the ER the first day of my marriage. A l'amour bridal refused to reimburse me for my alteration charges. Which had the dress been altered correctly and they had let me Walk in the dress, we could have avoided this whole fiasco.

0
★☆☆☆☆

I do not support this establishment at all!!! I purchased my wedding dress and bridal veil from this store and had all my fittings done here spending well over 5 grand. When you are getting fitted they do not let you walk around in your dress so I had no idea that later, when I would have to walk down the aisle, I wasn't able to! The dress was too long and I ended up having to carry the dress the entire day of my wedding. To top it off, I tripped over the extra length in the front on the way down the stairs and sprained my ankle and ended up in the ER the first day of my marriage. A l'amour bridal refused to reimburse me for my alteration charges. Which had the dress been altered correctly and they had let me Walk in the dress, we could have avoided this whole fiasco.

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I purchased a bridesmaid dress from A L'Amour 5 years ago and had a wonderful experience. When I got engaged I was excited to return and possibly purchase my wedding gown at the store as well. I went to my bridal appointment last night and had an experience so poor that I am compelled to write a review. I went in with a loose idea of what I might be looking for, but interested in trying a variety of gowns. My preferences: 1. I like dropped waist dresses, 2. no ball gowns, and 3. something unique. My consultant initially brought out 3 dresses for me to try. All boring, all quite similar. I tried them, pointed out what I liked and didn't like, and asked for gowns with more detail. My bridesmaid and I even entered the showroom to point out some gowns on display we were interested in. I was able to try one of the display gowns - the best dress of the night but not "the dress" but after that my consultant continued to bring me variations on the same boring dress for an hours and a half. When I was extremely insistent that I'd like something with more detail she brought out a short, over the top, 80's prom dress - seriously. There was one dress she brought that had a silhouette I liked (not a ball gown finally!). I let her know that I liked the silhouette but didn't like the lace on the bodice. In her next round of 3 dresses she brought out 3 ball gowns with lace bodices similar to the previous dress. I politely declined trying them on as the one thing they had in common was a detail I did not like - and told her so! I'm unsure if she didn't hear a word I said all night or, if she was trying to get us out of there with comically inappropriate dress choices. Although this was probably my 4th or 5th bridal shopping trip, it was my 1st to a store where I could not peruse the dresses - never again! I know what I like and would prefer to point at it rather than ask an inept salesperson to make her best guess. 2 stars because my experience here was good 5 years ago - but either a very poor consultant on staff or this place has gone downhill fast.

2
★★☆☆☆

I purchased a bridesmaid dress from A L'Amour 5 years ago and had a wonderful experience. When I got engaged I was excited to return and possibly purchase my wedding gown at the store as well. I went to my bridal appointment last night and had an experience so poor that I am compelled to write a review. I went in with a loose idea of what I might be looking for, but interested in trying a variety of gowns. My preferences: 1. I like dropped waist dresses, 2. no ball gowns, and 3. something unique. My consultant initially brought out 3 dresses for me to try. All boring, all quite similar. I tried them, pointed out what I liked and didn't like, and asked for gowns with more detail. My bridesmaid and I even entered the showroom to point out some gowns on display we were interested in. I was able to try one of the display gowns - the best dress of the night but not "the dress" but after that my consultant continued to bring me variations on the same boring dress for an hours and a half. When I was extremely insistent that I'd like something with more detail she brought out a short, over the top, 80's prom dress - seriously. There was one dress she brought that had a silhouette I liked (not a ball gown finally!). I let her know that I liked the silhouette but didn't like the lace on the bodice. In her next round of 3 dresses she brought out 3 ball gowns with lace bodices similar to the previous dress. I politely declined trying them on as the one thing they had in common was a detail I did not like - and told her so! I'm unsure if she didn't hear a word I said all night or, if she was trying to get us out of there with comically inappropriate dress choices. Although this was probably my 4th or 5th bridal shopping trip, it was my 1st to a store where I could not peruse the dresses - never again! I know what I like and would prefer to point at it rather than ask an inept salesperson to make her best guess. 2 stars because my experience here was good 5 years ago - but either a very poor consultant on staff or this place has gone downhill fast.

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The first time I walked in the door the girls at the front desk were very snippy and rude. I was there with my baby to try on a dress and order it. They said I needed an appointment and frowned at my child. After confrontation with the girl I took the dress and tried it on. I did not order the dress because it was an inconvenience to them to measure me because I did not have an appointment. I had to call in my measurements and then the lady said I had to come back and sign the paperwork. After making another trip there I asked was everyone in and the dresses ordered. The lady told me yes. Well time goes by and the bride needed to get a Vail, she wanted to get it there because that is the only place that she saw it at. That day we found out that the dresses were never ordered. And now if we wanted them each girl would have to pay a rush fee. Now we either have to pay the rush fee or we will not have dresses for the wedding. All that I have to say is save yourself the headache and worry just see Carmel. I worked with Carmel to resolve the situation and she worked everything out. She was very delightful, I just wish we dealt with her from the beginning. We will have the dresses in time thanks to Carmel. If you are going to get a dress there make sure to avoid the rude ladies and go right to Carmel, she will take care of you. Over all the shop has a nice selection of merchandise. But due to our experience I can not recommend this store. But if you do go remember to ask for Carmel.

2
★★☆☆☆

The first time I walked in the door the girls at the front desk were very snippy and rude. I was there with my baby to try on a dress and order it. They said I needed an appointment and frowned at my child. After confrontation with the girl I took the dress and tried it on. I did not order the dress because it was an inconvenience to them to measure me because I did not have an appointment. I had to call in my measurements and then the lady said I had to come back and sign the paperwork. After making another trip there I asked was everyone in and the dresses ordered. The lady told me yes. Well time goes by and the bride needed to get a Vail, she wanted to get it there because that is the only place that she saw it at. That day we found out that the dresses were never ordered. And now if we wanted them each girl would have to pay a rush fee. Now we either have to pay the rush fee or we will not have dresses for the wedding. All that I have to say is save yourself the headache and worry just see Carmel. I worked with Carmel to resolve the situation and she worked everything out. She was very delightful, I just wish we dealt with her from the beginning. We will have the dresses in time thanks to Carmel. If you are going to get a dress there make sure to avoid the rude ladies and go right to Carmel, she will take care of you. Over all the shop has a nice selection of merchandise. But due to our experience I can not recommend this store. But if you do go remember to ask for Carmel.

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This store is amazing. After being disappointed by 2 other stores in the Chicago area, I tried going to A L'amour. I did not have an appointment & explained to them that I had had a bad experience shopping for dresses so far. They were not busy, so they went ahead and took me to a dressing room and told me they would give me a better experience...and they did! I worked with Carmel and she was great and very patient with me since I was not sure of what I was looking for. She helped me narrow down my decision and I ended up buying a dress and veil that day! Thank you so much!

2
★★★★★

This store is amazing. After being disappointed by 2 other stores in the Chicago area, I tried going to A L'amour. I did not have an appointment & explained to them that I had had a bad experience shopping for dresses so far. They were not busy, so they went ahead and took me to a dressing room and told me they would give me a better experience...and they did! I worked with Carmel and she was great and very patient with me since I was not sure of what I was looking for. She helped me narrow down my decision and I ended up buying a dress and veil that day! Thank you so much!

Pros: Excellent service and very helpful staff.

Cons: If you are on a tight budget, have other stores in mind.

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The bridal consultant I worked with was Carmel. She was wonderful. She was very honest throughout the entire buying process. Every time I called to asked questions she either got to the phone immediately or called back very quickly. This salon has everything. They have gorgeous designer gowns, jewelry, shoes, veils, bridesmaid gowns, mother-of-the bride gowns. You will not have to shop anywhere else. I bought my dress 15 months in advance of the wedding and Carmel held everything I purchased at the salon until I picked it up 5 days before the wedding. This included my Lazaro dress, matching Lazaro veil, shoes, bracelet, earrings and hair accessories. The seamstress was also very gifted. They tailored my dress 3-4 sizes smaller and it fit me like a glove. I did have to travel from Madison, WI on Wednesday's to get the dress tailored since that was the only date available for the seamstress, but it was worth it. Overall, it was a phenomenal experience. I visited 15 salons in Chicago and Wisconsin and this was the best salon. I'm so happy with my choice.

5
★★★★★

The bridal consultant I worked with was Carmel. She was wonderful. She was very honest throughout the entire buying process. Every time I called to asked questions she either got to the phone immediately or called back very quickly. This salon has everything. They have gorgeous designer gowns, jewelry, shoes, veils, bridesmaid gowns, mother-of-the bride gowns. You will not have to shop anywhere else. I bought my dress 15 months in advance of the wedding and Carmel held everything I purchased at the salon until I picked it up 5 days before the wedding. This included my Lazaro dress, matching Lazaro veil, shoes, bracelet, earrings and hair accessories. The seamstress was also very gifted. They tailored my dress 3-4 sizes smaller and it fit me like a glove. I did have to travel from Madison, WI on Wednesday's to get the dress tailored since that was the only date available for the seamstress, but it was worth it. Overall, it was a phenomenal experience. I visited 15 salons in Chicago and Wisconsin and this was the best salon. I'm so happy with my choice.

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The bridal consultant I worked with was Carmel. She was wonderful. She was very honest throughout the entire buying process. Every time I called to asked questions she either got to the phone immediately or called back very quickly. This salon has everything. They have gorgeous designer gowns, jewelry, shoes, veils, bridesmaid gowns, mother-of-the bride gowns. You will not have to shop anywhere else. I bought my dress 15 months in advance of the wedding and Carmel held everything I purchased at the salon until I picked it up 5 days before the wedding. This included my Lazaro dress, matching Lazaro veil, shoes, bracelet, earrings and hair accessories. The seamstress was also very gifted. They tailored my dress 3-4 sizes smaller and it fit me like a glove. I did have to travel from Madison, WI on Wednesday's to get the dress tailored since that was the only date available for the seamstress, but it was worth it. Overall, it was a phenomenal experience. I visited 15 salons in Chicago and Wisconsin and this was the best salon. I'm so happy with my choice.

2
★★★★★

The bridal consultant I worked with was Carmel. She was wonderful. She was very honest throughout the entire buying process. Every time I called to asked questions she either got to the phone immediately or called back very quickly. This salon has everything. They have gorgeous designer gowns, jewelry, shoes, veils, bridesmaid gowns, mother-of-the bride gowns. You will not have to shop anywhere else. I bought my dress 15 months in advance of the wedding and Carmel held everything I purchased at the salon until I picked it up 5 days before the wedding. This included my Lazaro dress, matching Lazaro veil, shoes, bracelet, earrings and hair accessories. The seamstress was also very gifted. They tailored my dress 3-4 sizes smaller and it fit me like a glove. I did have to travel from Madison, WI on Wednesday's to get the dress tailored since that was the only date available for the seamstress, but it was worth it. Overall, it was a phenomenal experience. I visited 15 salons in Chicago and Wisconsin and this was the best salon. I'm so happy with my choice.

Pros: Designer Gowns, MOB Gowns, Bridesmaid Gowns, Jewelry, Shoes, Hosiery

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A L'Amour is wonderful. They helped us with everything long distance. (We couldn't get our dresses in St. Louis.) When we had a major crisis (S. Louis seamstress from hell wrecked five dresses), they even called Alvina Valenta and New York and begged for fabric. This shop is incredible! Rhonda, thanks for everything!

5
★★★★★

A L'Amour is wonderful. They helped us with everything long distance. (We couldn't get our dresses in St. Louis.) When we had a major crisis (S. Louis seamstress from hell wrecked five dresses), they even called Alvina Valenta and New York and begged for fabric. This shop is incredible! Rhonda, thanks for everything!

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Be sure to ask for Rhonda, who was absolutely amazing. We had problems with a boutique in St. Louis, so we called A L'Amour and did everything over the phone or fax. The dresses arrived gorgeous, perfectly packed, etc. But the big thing is that when a disaster struck (the seamstress from hell in St. Louis ruined five dresses by hemming them four inches too short!), A L'Amour came to the rescue big time. They ordered replacements for us, but since it was eight weeks until the wedding it was too late. Without our even asking, A L'Amour then CALLED THE DRESS DESIGNER IN NEW YORK! They begged for them to sell fabric and even had them ship it overnight. We found a great seamstress/dress designer in St. Louis who used the fabric to add a pretty ruffle to the underskirt, and the dresses were gorgeous again. I know if we had used another salon we would have had major trouble. Three different people at A L'Amour helped us out, including our salesperson Rhonda, another salesperson and the buying manager. Without their help, we never would have made it through this. I would recommend them to anyone. Our whole experience was great. I can't believe some of the other reviews I read on this website. I think a few bridezillas must have been writing them because our experience was wonderful. Happy wedding!

2
★★★★★

Be sure to ask for Rhonda, who was absolutely amazing. We had problems with a boutique in St. Louis, so we called A L'Amour and did everything over the phone or fax. The dresses arrived gorgeous, perfectly packed, etc. But the big thing is that when a disaster struck (the seamstress from hell in St. Louis ruined five dresses by hemming them four inches too short!), A L'Amour came to the rescue big time. They ordered replacements for us, but since it was eight weeks until the wedding it was too late. Without our even asking, A L'Amour then CALLED THE DRESS DESIGNER IN NEW YORK! They begged for them to sell fabric and even had them ship it overnight. We found a great seamstress/dress designer in St. Louis who used the fabric to add a pretty ruffle to the underskirt, and the dresses were gorgeous again. I know if we had used another salon we would have had major trouble. Three different people at A L'Amour helped us out, including our salesperson Rhonda, another salesperson and the buying manager. Without their help, we never would have made it through this. I would recommend them to anyone. Our whole experience was great. I can't believe some of the other reviews I read on this website. I think a few bridezillas must have been writing them because our experience was wonderful. Happy wedding!

Pros: Incredible customer service

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WOW. So I have talked with this company on the phone about 4 times, each time thinking to give them a chance. First time was a Thursday afternoon I called interested in their dresses and they told me they wouldnt give me a price check over the phone on the gown, I asked to come in and they told me it was appointment only. I went on to ask if I could make an appointment for later on in the day and they said there were none available. I decided to forget this company and research other stores. However I keep coming back to the Siri bridesmaid dress line. I had an appointment scheduled for 515 today. I called at noon to find out if I could make the appointment any earlier and they told me that the consultants were all too busy. This is the only bridal store besides Davids Bridal that does not treat you at all like you are worth anything. At 300 / dress and 5 dresses that was 1500 they just saw walk out the door. I would not send my worst enemy to this store. The Complete Bridal Shop in West Dundee, although newer, will answer your phone calls, and drop what they are doing to satisfy your every need. Talk the extra 15 minute drive to visit them!

0
★☆☆☆☆

WOW. So I have talked with this company on the phone about 4 times, each time thinking to give them a chance. First time was a Thursday afternoon I called interested in their dresses and they told me they wouldnt give me a price check over the phone on the gown, I asked to come in and they told me it was appointment only. I went on to ask if I could make an appointment for later on in the day and they said there were none available. I decided to forget this company and research other stores. However I keep coming back to the Siri bridesmaid dress line. I had an appointment scheduled for 515 today. I called at noon to find out if I could make the appointment any earlier and they told me that the consultants were all too busy. This is the only bridal store besides Davids Bridal that does not treat you at all like you are worth anything. At 300 / dress and 5 dresses that was 1500 they just saw walk out the door. I would not send my worst enemy to this store. The Complete Bridal Shop in West Dundee, although newer, will answer your phone calls, and drop what they are doing to satisfy your every need. Talk the extra 15 minute drive to visit them!

Pros: offer great lines of dresses

Cons: extremely rude on the phone, treat you like you can't afford their gowns, overpriced for the quality the store provides.

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I just got off the phone with A Lamour. The woman on the phone first seemed upset with me for saying my wedding will be in 4 months. She then was curt with me about appointment times. I inquired about a specific style of dress and she said, "Oh, we wouldn't have anything like That. The final kicker was when she asked, "What is your price range?" Now, I have never had anyone ask me this on the phone, and I wonder if it was because I sound young (oh, the bridal boutique's nightmare). When I told her what my range was (around $800), she almost seemed relieved, saying their dresses started at $1500 (though a friend of mine just bought her dress from there for $1300. Why lie?). I hope their in store service is better. I will not be going here.

2
★★☆☆☆

I just got off the phone with A Lamour. The woman on the phone first seemed upset with me for saying my wedding will be in 4 months. She then was curt with me about appointment times. I inquired about a specific style of dress and she said, "Oh, we wouldn't have anything like That. The final kicker was when she asked, "What is your price range?" Now, I have never had anyone ask me this on the phone, and I wonder if it was because I sound young (oh, the bridal boutique's nightmare). When I told her what my range was (around $800), she almost seemed relieved, saying their dresses started at $1500 (though a friend of mine just bought her dress from there for $1300. Why lie?). I hope their in store service is better. I will not be going here.

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I wasn't taken at my appointment time, was take 20 minutes later, which would be fine, but I really think they forgot about me. As if that wasn't enough, when I told them what I wanted, the salesperson treated me like I couldn't afford the gowns at their store. I got so upset that I didn't even try anything on. There are plenty of other shops in the area where you could drop $2000 on a gown, I wasn't going to drop it here.

0
★☆☆☆☆

I wasn't taken at my appointment time, was take 20 minutes later, which would be fine, but I really think they forgot about me. As if that wasn't enough, when I told them what I wanted, the salesperson treated me like I couldn't afford the gowns at their store. I got so upset that I didn't even try anything on. There are plenty of other shops in the area where you could drop $2000 on a gown, I wasn't going to drop it here.

Pros: nothing!

Cons: Uptight and rude

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I am very surprised to read some of the negative reviews here also having found this site after using the store for EVERYTHING for my wedding! I am glad I didn't see these negative reviews first, as they may have swayed me from going... but that would have been the biggest mistake in planning my wedding. From the first steps through the door, to taking in photos after my big day I was treated magnificently.

The dress I purchased was a dress I had seen in a magazine, but everyone was very careful in helping me try on lots of other styles so I was confident I was making the right choice. The store was usually busy when I was in, but everyone was courteous and helpful. In addition to my gown, headpiece, and jewelry, we chose bridesmaid gowns, shoes, and jewelry, flower girl dresses, shoes for all of us, and a dress, shoes, and jewelry for my mom. They even carry SPANX, which came in handy for my outfit for my rehearsal. I began planning my wedding with them in November of 2005 and this June (?07) when it finally happened, I had probably spent 10 total hours utilizing their services and never once felt short changed or like I was a bother. On the contrary, I was welcomed warmly and felt like a princess each time.

My dress was expensive, but you get what you pay for, and the service I received was un-matched any where else I shopped. I would do it all again exactly the same way! I recommend this store to everyone who will listen!

2
★★★★★

I am very surprised to read some of the negative reviews here also having found this site after using the store for EVERYTHING for my wedding! I am glad I didn't see these negative reviews first, as they may have swayed me from going... but that would have been the biggest mistake in planning my wedding. From the first steps through the door, to taking in photos after my big day I was treated magnificently.

The dress I purchased was a dress I had seen in a magazine, but everyone was very careful in helping me try on lots of other styles so I was confident I was making the right choice. The store was usually busy when I was in, but everyone was courteous and helpful. In addition to my gown, headpiece, and jewelry, we chose bridesmaid gowns, shoes, and jewelry, flower girl dresses, shoes for all of us, and a dress, shoes, and jewelry for my mom. They even carry SPANX, which came in handy for my outfit for my rehearsal. I began planning my wedding with them in November of 2005 and this June (?07) when it finally happened, I had probably spent 10 total hours utilizing their services and never once felt short changed or like I was a bother. On the contrary, I was welcomed warmly and felt like a princess each time.

My dress was expensive, but you get what you pay for, and the service I received was un-matched any where else I shopped. I would do it all again exactly the same way! I recommend this store to everyone who will listen!

Pros: Service, Service, Service, Selection, Value

Cons: Far from the south suburbs, where I live

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My consultant was Flo and from the moment that I walked out of the boutique until this day, she has been nothing but very professional, pleasant, and helpful! She assited me every minute I was there! Given so many different wedding gowns, it can be overwhelming to choose what you like. Flo actually sat me down to look through a book of dresses and asked that I select the ones that I liked. I took in my own pages that I had seen in magazines. She didn't carry a few of the exact dresses that I liked but she did tell me she had similar ones. She basically asked me to point out what I liked about each one and then she pulled out her own dresses based on the details I liked about the dresses. One of the pictures of a dress I liked in a magazine, they did have. I loved every dress that she pulled out for me and recommended but at the end, I ended up going with the one that I had seen in magazine. It fit amazingly. Flo was with me the whole time, she didn't pressure me at all to buy anything and gave me my space too. I bought my veil from a different place and recently called her to ask if I could come in and try to match the veil with the sample I tried on. She asked me if I wanted to try on the sample dress and she booked me for an hour. Again, she was nothing but professional. I received a call from Flo today letting me know that my dress had arrived! Although I booked the fitting for 3 weeks from now, she told me that I was more than welcome to come in and try on the dress before alterations again, she would book me for another hour. Overall, I highly recommend this boutique. Although my dress was pricey, it was worth that due to the great customer service I received!

5
★★★★★

My consultant was Flo and from the moment that I walked out of the boutique until this day, she has been nothing but very professional, pleasant, and helpful! She assited me every minute I was there! Given so many different wedding gowns, it can be overwhelming to choose what you like. Flo actually sat me down to look through a book of dresses and asked that I select the ones that I liked. I took in my own pages that I had seen in magazines. She didn't carry a few of the exact dresses that I liked but she did tell me she had similar ones. She basically asked me to point out what I liked about each one and then she pulled out her own dresses based on the details I liked about the dresses. One of the pictures of a dress I liked in a magazine, they did have. I loved every dress that she pulled out for me and recommended but at the end, I ended up going with the one that I had seen in magazine. It fit amazingly. Flo was with me the whole time, she didn't pressure me at all to buy anything and gave me my space too. I bought my veil from a different place and recently called her to ask if I could come in and try to match the veil with the sample I tried on. She asked me if I wanted to try on the sample dress and she booked me for an hour. Again, she was nothing but professional. I received a call from Flo today letting me know that my dress had arrived! Although I booked the fitting for 3 weeks from now, she told me that I was more than welcome to come in and try on the dress before alterations again, she would book me for another hour. Overall, I highly recommend this boutique. Although my dress was pricey, it was worth that due to the great customer service I received!

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It's funny that I came across this website after I had visited the bridal boutique. It wasn't until after I purchased my dress there, that it dawned on me that I should have read some reviews. I was really amazed at all the negative comments that were placed here. My consultant was Flo and from the moment that I walked out of the boutique until this day, she has been nothing but very professional, pleasant, and helpful! She assited me every minute I was there! Given so many different wedding gowns, it can be overwhelming to choose what you like. Flo actually sat me down to look through a book of dresses and asked that I select the ones that I liked. I took in my own pages that I had seen in magazines. She didn't carry a few of the exact dresses that I liked but she did tell me she had similar ones. She basically asked me to point out what I liked about each one and then she pulled out her own dresses based on the details I liked about the dresses. One of the pictures of a dress I liked in a magazine, they did have.

I loved every dress that she pulled out for me and recommended but at the end, I ended up going with the one that I had seen in magazine. It fit amazingly. Flo was with me the whole time, she didn't pressure me at all to buy anything and gave me my space too. I bought my veil from a different place and recently called her to ask if I could come in and try to match the veil with the sample I tried on. She asked me if I wanted to try on the sample dress and she booked me for an hour. Again, she was nothing but professional.

I received a call from Flo today letting me know that my dress had arrived! Although I booked the fitting for 3 weeks from now, she told me that I was more than welcome to come in and try on the dress before alterations again, she would book me for another hour.

Overall, I highly recommend this boutique. Although my dress was pricey, it was worth that due to the great customer service I received!

2
★★★★★

It's funny that I came across this website after I had visited the bridal boutique. It wasn't until after I purchased my dress there, that it dawned on me that I should have read some reviews. I was really amazed at all the negative comments that were placed here. My consultant was Flo and from the moment that I walked out of the boutique until this day, she has been nothing but very professional, pleasant, and helpful! She assited me every minute I was there! Given so many different wedding gowns, it can be overwhelming to choose what you like. Flo actually sat me down to look through a book of dresses and asked that I select the ones that I liked. I took in my own pages that I had seen in magazines. She didn't carry a few of the exact dresses that I liked but she did tell me she had similar ones. She basically asked me to point out what I liked about each one and then she pulled out her own dresses based on the details I liked about the dresses. One of the pictures of a dress I liked in a magazine, they did have.

I loved every dress that she pulled out for me and recommended but at the end, I ended up going with the one that I had seen in magazine. It fit amazingly. Flo was with me the whole time, she didn't pressure me at all to buy anything and gave me my space too. I bought my veil from a different place and recently called her to ask if I could come in and try to match the veil with the sample I tried on. She asked me if I wanted to try on the sample dress and she booked me for an hour. Again, she was nothing but professional.

I received a call from Flo today letting me know that my dress had arrived! Although I booked the fitting for 3 weeks from now, she told me that I was more than welcome to come in and try on the dress before alterations again, she would book me for another hour.

Overall, I highly recommend this boutique. Although my dress was pricey, it was worth that due to the great customer service I received!

Pros: great selection, great customer service, attentive service

Cons: a little on the pricey side

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Too bad I read the reviews after we ordered our Bridesmaid dresses. The service is terrible, once they have your money or order forget it, it's on to the next customer. Totally ignored, don't understand why when their were 5 salespeople standing around and 2 customers. Kept asking questions and it was like we weren't therre. Prices are too high, selection is different and a bit gaudy. Would not recommend, for an upscale are you would think they would cater to you

1
★★★☆☆

Too bad I read the reviews after we ordered our Bridesmaid dresses. The service is terrible, once they have your money or order forget it, it's on to the next customer. Totally ignored, don't understand why when their were 5 salespeople standing around and 2 customers. Kept asking questions and it was like we weren't therre. Prices are too high, selection is different and a bit gaudy. Would not recommend, for an upscale are you would think they would cater to you

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First the good points: A l'amour has a large selection of wedding dresses in a variety of styles. The lighting is excellent and the dressing rooms are spacious. They also have one of the nicest selections of accessories that I've seen. That said, I will not return to their store because of their terrible customer service. My salesperson left me in the dressing room standing around in my underwear for long periods of time while she chatted with other brides and salespeople. I felt very rushed to find "the dress." Towards the end of my appointment, she began a hard sell that would put a car salesman to shame. She would work on me for a while with guilt trips - telling me that I could really save my parents money by ordering today. Then while I was dressing, she would go out and work on my parents - telling them that it would be hard to get me the perfect dress if they waited much longer (my wedding is almost a year away). Despite me telling her that this was an important decision and I wanted to think about it, the salesperson got more and more aggressive and started talking to me like I was an indecisive teenager (I'm a 30 year old professional). At one point the salesperson had the nerve to point out that it seemed like I wasn't having much fun. I was very offended at how I was treated and how lightly they took this decision. I would never recommend them.

1
★★☆☆☆

First the good points: A l'amour has a large selection of wedding dresses in a variety of styles. The lighting is excellent and the dressing rooms are spacious. They also have one of the nicest selections of accessories that I've seen. That said, I will not return to their store because of their terrible customer service. My salesperson left me in the dressing room standing around in my underwear for long periods of time while she chatted with other brides and salespeople. I felt very rushed to find "the dress." Towards the end of my appointment, she began a hard sell that would put a car salesman to shame. She would work on me for a while with guilt trips - telling me that I could really save my parents money by ordering today. Then while I was dressing, she would go out and work on my parents - telling them that it would be hard to get me the perfect dress if they waited much longer (my wedding is almost a year away). Despite me telling her that this was an important decision and I wanted to think about it, the salesperson got more and more aggressive and started talking to me like I was an indecisive teenager (I'm a 30 year old professional). At one point the salesperson had the nerve to point out that it seemed like I wasn't having much fun. I was very offended at how I was treated and how lightly they took this decision. I would never recommend them.

Pros: selection

Cons: service

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While A L'Amour seemed to have a wonderful selection of dresses, Margie was a horrible consultant. She was rude, abrasive, and pushy - only looking to make a sale. She gossiped with other consultants while making her clients wait and refused to schedule appointments at the one time that worked for me because she wasn't at the store at that time- probably afraid she would lose her commission. After my horrible visit, she called to apologize (I think), but ended up telling me I might not be able to get the dress the next time I come in, the dress will sell itself, and if I really want the dress, I'll come back. What kind of customer service is that?? When I called to complain, the manager seemed to care and apologized profusely, but I will never recommend A L'Amour to anyone.

0
★☆☆☆☆

While A L'Amour seemed to have a wonderful selection of dresses, Margie was a horrible consultant. She was rude, abrasive, and pushy - only looking to make a sale. She gossiped with other consultants while making her clients wait and refused to schedule appointments at the one time that worked for me because she wasn't at the store at that time- probably afraid she would lose her commission. After my horrible visit, she called to apologize (I think), but ended up telling me I might not be able to get the dress the next time I come in, the dress will sell itself, and if I really want the dress, I'll come back. What kind of customer service is that?? When I called to complain, the manager seemed to care and apologized profusely, but I will never recommend A L'Amour to anyone.

Pros: Good Selection

Cons: Horrible Service, Staff is Rude, Pushy, Obonoxious - Stay Away!!!

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I got my Prom dress here and it was amazing. The people were very helpful in helping me choose the perfect dress. If you're willing to spend around $300+ for a great dress this is the place. My dress was very expensive, but it was well worth it. They also have a selection of dresses that are on clearance if you don't want to spend a lot of money for one. The only negative thing i'd say is that for the amount of dresses they have, the store is too small. It can feel very cramped, but if you give it a chance you won't be disappointed! The best thing is that they'll register your dress for free so no one going to your dance will have your dress, and no one did at my prom. People came up to me all night complimenting my dress and asking where I got it. If you want to be the best dressed at your dance, this is the place to go. I was, and will buy my future dresses here again.

2
★★★★★

I got my Prom dress here and it was amazing. The people were very helpful in helping me choose the perfect dress. If you're willing to spend around $300+ for a great dress this is the place. My dress was very expensive, but it was well worth it. They also have a selection of dresses that are on clearance if you don't want to spend a lot of money for one. The only negative thing i'd say is that for the amount of dresses they have, the store is too small. It can feel very cramped, but if you give it a chance you won't be disappointed! The best thing is that they'll register your dress for free so no one going to your dance will have your dress, and no one did at my prom. People came up to me all night complimenting my dress and asking where I got it. If you want to be the best dressed at your dance, this is the place to go. I was, and will buy my future dresses here again.

Pros: Many different, unique options.

Cons: Very pricey for a dress. I recommend shopping here for a very special dress like prom. All sales are final (no returns) so make sure the one you choose is the one you want.

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I went there to order bridesmaid dresses & from the moment I stepped into the store I received nothing but attitude! My appt. was set for a certain time, an hour to be exact & during that whole time Flo K. (one of the bridal sales reps) only helped me & my party twice. She was so pre-occupied on making a sale with someone else that she diregarded my needs & the needs of my party. When I brought the issue up with management they were even worse, I received no apologies for the rude treatment & lack of customer service. We walked out of there completely disappointed & frustrated. I do not recommend you entrust them with handling the details for one of the most important days of your life. It should be left in the hands of professionals & A L'amour clearly is not one of those professionals.

0
★☆☆☆☆

I went there to order bridesmaid dresses & from the moment I stepped into the store I received nothing but attitude! My appt. was set for a certain time, an hour to be exact & during that whole time Flo K. (one of the bridal sales reps) only helped me & my party twice. She was so pre-occupied on making a sale with someone else that she diregarded my needs & the needs of my party. When I brought the issue up with management they were even worse, I received no apologies for the rude treatment & lack of customer service. We walked out of there completely disappointed & frustrated. I do not recommend you entrust them with handling the details for one of the most important days of your life. It should be left in the hands of professionals & A L'amour clearly is not one of those professionals.

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I had a wonderful experience at A L'Amour. They had a wide variety of dresses. I went to try on a particular dress, but the lady was very helpful and brought several others that I ended up liking better. I was not rushed at all and they were very friendly.

4
★★★★☆

I had a wonderful experience at A L'Amour. They had a wide variety of dresses. I went to try on a particular dress, but the lady was very helpful and brought several others that I ended up liking better. I was not rushed at all and they were very friendly.

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This shop, though in Barrington, you would think would be known for class. I have seen none of that in my experience with A'Lamour. My bridesmaid dress order was completely messed up - wrong color came in 5 weeks prior to my wedding. Not only did they not apologize, the manager told me I could always "use the black dresses if they didn't come in". Throughout the rest of the process, I had to hold THEIR hand to get the order processed. That is not customer service. For a small boutique, they should have been holding my hand! Also, I was told when the dresses did come in, that "this sometimes happens." A mixup on colors of bridesmaid dresses one month before the wedding! Unbelievable. Enough to make an already frantic day more frantic. Highly DO NOT RECOMMEND!

0
★☆☆☆☆

This shop, though in Barrington, you would think would be known for class. I have seen none of that in my experience with A'Lamour. My bridesmaid dress order was completely messed up - wrong color came in 5 weeks prior to my wedding. Not only did they not apologize, the manager told me I could always "use the black dresses if they didn't come in". Throughout the rest of the process, I had to hold THEIR hand to get the order processed. That is not customer service. For a small boutique, they should have been holding my hand! Also, I was told when the dresses did come in, that "this sometimes happens." A mixup on colors of bridesmaid dresses one month before the wedding! Unbelievable. Enough to make an already frantic day more frantic. Highly DO NOT RECOMMEND!

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they have great service and their selection is quite extensive. they are definately a higher-end bridal boutique, so their gown prices begin around $1000, but are excellent quality. i highly reccomend them.

4
★★★★☆

they have great service and their selection is quite extensive. they are definately a higher-end bridal boutique, so their gown prices begin around $1000, but are excellent quality. i highly reccomend them.

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When they want something (a sale)--very accomodating. Once you decide to buy, it's rush on to the next potential sale. You feel like you're trying desperately to be kind and accomodating --that's THEIR job if they want your business! They failed to inspect my veil when it arrived to the store to see that it matched THEIR purchase order--One simple look would've revealed it was the wrongcolor. I had to chase them to get it done right. NO explanation, NO apologies, NO customer service. Just, "You can use ours for practice hair-runs." (Which defeated the purpose seeing as theirs were white OR entirely different in length/style from mine). Last time there I said to Carol/manager/owner, "I sent my mother-in-law here--she was thrilled to find a dress." Carol was too preoccupied telling her employees about a dress that fell on the floor to acknowledge my complement or hardly even my presence.

1
★★★☆☆

When they want something (a sale)--very accomodating. Once you decide to buy, it's rush on to the next potential sale. You feel like you're trying desperately to be kind and accomodating --that's THEIR job if they want your business! They failed to inspect my veil when it arrived to the store to see that it matched THEIR purchase order--One simple look would've revealed it was the wrongcolor. I had to chase them to get it done right. NO explanation, NO apologies, NO customer service. Just, "You can use ours for practice hair-runs." (Which defeated the purpose seeing as theirs were white OR entirely different in length/style from mine). Last time there I said to Carol/manager/owner, "I sent my mother-in-law here--she was thrilled to find a dress." Carol was too preoccupied telling her employees about a dress that fell on the floor to acknowledge my complement or hardly even my presence.

Pros: Nice Dresses

Cons: Customer Service, Make you feel rushed, unpredictable

 

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