Sundek Of Illinois Inc

★★★★☆
  • 3810 Industrial Ave

    Rolling Meadows, IL 60008

    Map & Directions
  • 847-392-3939

Home Construction & Remodeling

Home Construction & Remodeling
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Sundek of Illinois is still going strong after 28 years of being in the concrete and concrete resurfacing business ! We feel bad about some of the past reviews on here and wish we could correct them. We do the very best that we can to

3
★★★★★

Sundek of Illinois is still going strong after 28 years of being in the concrete and concrete resurfacing business ! We feel bad about some of the past reviews on here and wish we could correct them. We do the very best that we can to

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Stay far away from this company and only believe the bad reviews (they must write the only good comments themselves). The owner Jake comes across mostly friendly until he cashes your first check. If you ever need any follow up and

3
★★★★★

Stay far away from this company and only believe the bad reviews (they must write the only good comments themselves). The owner Jake comes across mostly friendly until he cashes your first check. If you ever need any follow up and

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I thnk it's unfortunate that only disgruntled people have seemingly commented on this company. DO NOT BELIEVE THE BAD REVIEWS. We have used Sundek of Illinois 3 times over the past 5 years and have had outstanding customer service from

3
★★★★★

I thnk it's unfortunate that only disgruntled people have seemingly commented on this company. DO NOT BELIEVE THE BAD REVIEWS. We have used Sundek of Illinois 3 times over the past 5 years and have had outstanding customer service from

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Stay away from this company. Jake is terrible at returning phone calls and following through with what he promises. Don't let his price fool you. Go and spend a little more at a more reliable company. He does terrible work then claims he

3
★★★★★

Stay away from this company. Jake is terrible at returning phone calls and following through with what he promises. Don't let his price fool you. Go and spend a little more at a more reliable company. He does terrible work then claims he

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This company is a total joke. The owner Jake is a bigger joke. If you want to spend a ton of money to have your deck not hold up 1.5 years later and then have Jake never call you back to come fix it use them. I used them because my

3
★★★★★

This company is a total joke. The owner Jake is a bigger joke. If you want to spend a ton of money to have your deck not hold up 1.5 years later and then have Jake never call you back to come fix it use them. I used them because my

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We used Sundek for resurfacing our pool deck. After they were finished we noticed several small areas that needed additional work. We called and requested Jake contact us. He would never return any of the calls. After 6 or 7 seven attempts we gave up. I could not recommend them to anyone who cares about customer service especially after the sale.

0
★☆☆☆☆

We used Sundek for resurfacing our pool deck. After they were finished we noticed several small areas that needed additional work. We called and requested Jake contact us. He would never return any of the calls. After 6 or 7 seven attempts we gave up. I could not recommend them to anyone who cares about customer service especially after the sale.

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We had our front porch and walkway done by Sundek about 6 years ago. It still looks amazing and we get sooo many compliments on it! We had such a good experience that we called our salesman, Jake, back when we decided to redo our back patio this summer. Jake called us back promptly, came out to look at what we had and talk about what we had in mind, and we are sooo happy with our new patio now that it's finished! We love it and couldn't be happier with our total experience. Call them! A++++

2
★★★★★

We had our front porch and walkway done by Sundek about 6 years ago. It still looks amazing and we get sooo many compliments on it! We had such a good experience that we called our salesman, Jake, back when we decided to redo our back patio this summer. Jake called us back promptly, came out to look at what we had and talk about what we had in mind, and we are sooo happy with our new patio now that it's finished! We love it and couldn't be happier with our total experience. Call them! A++++

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We had them resurface our pool deck about five years ago and they did a great job. I noticed a few spots that chipped this fall and called Jake in September. He never returned my call. I have called twice this past month and he did not return my call. When I asked the reception Joyce why calls are not returned, she replied they are very busy. My response to her was if I ran my business like they run theirs, I would be out of business.

0
★☆☆☆☆

We had them resurface our pool deck about five years ago and they did a great job. I noticed a few spots that chipped this fall and called Jake in September. He never returned my call. I have called twice this past month and he did not return my call. When I asked the reception Joyce why calls are not returned, she replied they are very busy. My response to her was if I ran my business like they run theirs, I would be out of business.

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I'm not sure about the previous reviews, but we had FIRST CLASS service with Sundek of Illinois. The sales guy, Jake, returned all of our phone calls in a timely manner, and came out to see us within a few days of our initial call. The product is A+ and so was the service. The workers were profiessional and diligent in applying the product. Every person that comes over to our house compliments us on our walkways and our back porch. Everyone LOVES it and they ask where we got the product. Ignore the poor reviews and see for yourself!

2
★★★★★

I'm not sure about the previous reviews, but we had FIRST CLASS service with Sundek of Illinois. The sales guy, Jake, returned all of our phone calls in a timely manner, and came out to see us within a few days of our initial call. The product is A+ and so was the service. The workers were profiessional and diligent in applying the product. Every person that comes over to our house compliments us on our walkways and our back porch. Everyone LOVES it and they ask where we got the product. Ignore the poor reviews and see for yourself!

.

Saw the reviews, but did my own homework by talking to actual customers...everyone raved about their work and attention to detail...and they were right! The workmanship is extraordinary and I recommend them for any decorative concrete coating you need. I've referred them to my neighbors as well...great job!

2
★★★★★

Saw the reviews, but did my own homework by talking to actual customers...everyone raved about their work and attention to detail...and they were right! The workmanship is extraordinary and I recommend them for any decorative concrete coating you need. I've referred them to my neighbors as well...great job!

Pros: DELIVER as promised

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We didn't see the reviews until after we book the appt. Jake was very diligent about calling us back initially which is why, for the life of me, I can't understand why he didn't show up, didn't call, NOTHING...We had every intention of confronting Jake on what we read on the internet but alas, we were not given the opportunity due to his inability to keep an appointment!\r
\r
Save yourself the time and aggravation - look elsewhere!

0
★☆☆☆☆

We didn't see the reviews until after we book the appt. Jake was very diligent about calling us back initially which is why, for the life of me, I can't understand why he didn't show up, didn't call, NOTHING...We had every intention of confronting Jake on what we read on the internet but alas, we were not given the opportunity due to his inability to keep an appointment!\r
\r
Save yourself the time and aggravation - look elsewhere!

Cons: UNRELIABLE and UNPROFESSIONAL

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I met Jake at a Home Improvement show and called the office on a Monday to see when I could get him out for an estimate. He returned my call and proposed a few days as to when he could come out. I then called him back on THREE different occasions to confirm an appointment. He NEVER returned my call and obviously never came to give me an estimate. I wrote a letter to Sundek of Illinois as well as the Corporate office. They never responded to my letter. This is a HORRIBLE company!! Do NOT do business with them!!!

0
★☆☆☆☆

I met Jake at a Home Improvement show and called the office on a Monday to see when I could get him out for an estimate. He returned my call and proposed a few days as to when he could come out. I then called him back on THREE different occasions to confirm an appointment. He NEVER returned my call and obviously never came to give me an estimate. I wrote a letter to Sundek of Illinois as well as the Corporate office. They never responded to my letter. This is a HORRIBLE company!! Do NOT do business with them!!!

Cons: The WORST Customer Service

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Made appointment with Jake from Sundek. He cancelled appt. one hour before scheduled arrival time. I made another appointment. He did not come and did not call. I called the company the next day and he hung up the phone on me. I would not do business with a company who treats their potential cutomers like this.

0
★☆☆☆☆

Made appointment with Jake from Sundek. He cancelled appt. one hour before scheduled arrival time. I made another appointment. He did not come and did not call. I called the company the next day and he hung up the phone on me. I would not do business with a company who treats their potential cutomers like this.

Cons: Not reliable

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