Flowerwood

★★☆☆☆
  • 7645 Us Highway 14

    Crystal Lake, IL 60012

    Map & Directions
  • 815-459-3711

About Flowerwood

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Mon - Fri, 9am - 8pm; Sat, 8am - 6pm; Sun, 9am - 6pm

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Main Street Floral Co

122 N Clark St Forest City, IA

2.0 3
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Flowerwood is just not the same anymore since the new owners took over a few years back. The service and selection has suffered.

2
★★☆☆☆

Flowerwood is just not the same anymore since the new owners took over a few years back. The service and selection has suffered.

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Wow, talk about bad service! We paid a lot of money to have Flowerwood plant 11 trees for us. Five months later, 10 of them are dead and the last one is not looking so well. They say they have a replacement/money back guarantee, but don't believe it! They are refusing to replace our trees unless we pay them an additional $700.00! They are also refusing to give us our money back. The people there lured us back to their store under false pretenses and then, when we told them we shouldn't have to pay more money they got very nasty. The woman at the store even got threatening with my wife and started pointing her finger right in her face. I literally had to step in front of her because I thought she was going to attack my wife. Do yourself a favor and stay far away from this place!

1
★☆☆☆☆

Wow, talk about bad service! We paid a lot of money to have Flowerwood plant 11 trees for us. Five months later, 10 of them are dead and the last one is not looking so well. They say they have a replacement/money back guarantee, but don't believe it! They are refusing to replace our trees unless we pay them an additional $700.00! They are also refusing to give us our money back. The people there lured us back to their store under false pretenses and then, when we told them we shouldn't have to pay more money they got very nasty. The woman at the store even got threatening with my wife and started pointing her finger right in her face. I literally had to step in front of her because I thought she was going to attack my wife. Do yourself a favor and stay far away from this place!

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Here they do have some fun free programs for the kids in the fall, the corn maze and the indian dancers, but for nursery stock, while the selection is good and the prices not too bad, the staff pretty much ignores the customers and tells you where to find things by pointing in a direction, but certainly doesn't do more than that. Be prepared to help yourself when you go here.

3
★★★☆☆

Here they do have some fun free programs for the kids in the fall, the corn maze and the indian dancers, but for nursery stock, while the selection is good and the prices not too bad, the staff pretty much ignores the customers and tells you where to find things by pointing in a direction, but certainly doesn't do more than that. Be prepared to help yourself when you go here.

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