Presence Health

★★★☆☆

About Presence Health

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
2.75 4
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The office staff has no clue what is going on. I had billing issues and they were clueless as to how to resolve them. I had Dr. Roberto something or other. He was a great guy. Very friendly and knowledgeable. However the wait time to get in was long and again I can't stress enough that the office staff there is pretty much useless.

2
★★☆☆☆

The office staff has no clue what is going on. I had billing issues and they were clueless as to how to resolve them. I had Dr. Roberto something or other. He was a great guy. Very friendly and knowledgeable. However the wait time to get in was long and again I can't stress enough that the office staff there is pretty much useless.

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Prior to my coming to RICC for chronic back pain (which I have had for over 10 years), I had been seen by numerous doctors at several hospital emergency rooms, who could not help me. When the pain was at it worst, I arrived at RICC, without advance notice, had a somewhat long wait (which I expected -- they're one of only a few facilities that will take walk-ins), the office staff and doctors were most helpful, showing patience and compassion. After a thorough examination and x-rays, the doctor was able to diagnose the cause of my pain, prescribe medication and explain, in layman's terms, each of the prescriptions issued to me. I have recommended this facility to numerous friends and family members, and will continue doing so.

4
★★★★☆

Prior to my coming to RICC for chronic back pain (which I have had for over 10 years), I had been seen by numerous doctors at several hospital emergency rooms, who could not help me. When the pain was at it worst, I arrived at RICC, without advance notice, had a somewhat long wait (which I expected -- they're one of only a few facilities that will take walk-ins), the office staff and doctors were most helpful, showing patience and compassion. After a thorough examination and x-rays, the doctor was able to diagnose the cause of my pain, prescribe medication and explain, in layman's terms, each of the prescriptions issued to me. I have recommended this facility to numerous friends and family members, and will continue doing so.

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Staff is not exactly very caring or courteous. The doctor that took care of may child told me to take her to a pediatrician. My Pediatrician was closed on Sunday. She had to patience with my child. They should have a sign that says no children. I felt I was not treated with respect.

PROS: open daily
CONS: long wait

2
★★☆☆☆

Staff is not exactly very caring or courteous. The doctor that took care of may child told me to take her to a pediatrician. My Pediatrician was closed on Sunday. She had to patience with my child. They should have a sign that says no children. I felt I was not treated with respect.

PROS: open daily
CONS: long wait

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I went here once after looking them up in the yellow pages when I had a cough that would not go away. I had to wait for about 40 minutes before I was seen by a nurse and then a doctor. The nurse ran a few small tests that the doctor later repeated for the most part. All of the staff was very friendly, I have no complaints about the actual service just the waiting. and I ended up receiving some a prescription for antibiotics after spending 90 minutes there. The facility was clean and quiet inside but the wait was too much, I would try another immediate care center next time.

PROS: attentive doctor
CONS: long wait

3
★★★☆☆

I went here once after looking them up in the yellow pages when I had a cough that would not go away. I had to wait for about 40 minutes before I was seen by a nurse and then a doctor. The nurse ran a few small tests that the doctor later repeated for the most part. All of the staff was very friendly, I have no complaints about the actual service just the waiting. and I ended up receiving some a prescription for antibiotics after spending 90 minutes there. The facility was clean and quiet inside but the wait was too much, I would try another immediate care center next time.

PROS: attentive doctor
CONS: long wait

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Message from Presence Health

At our Immediate Care Centers, you'll find board certified physicians, nurses and health care professionals ready to care for you -- almost any time of day or night. Our team offers professional and compassionate care to patients with a wide array of medical needs. Designed for quick, convenient diagnosis and treatment of minor injuries or illnesses, an appointment is never necessary.

More about Presence Health

No appointment necessary for a full range of minor medical conditions: fevers, ear infections, flu & cold, upset stomach, allergic reactions, minor burns, cuts & abrasions, sprains & fractures. Addtional services: on-site lab & x-ray, physicals

 

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