West & Sons Towing Inc

★★★★☆
  • 1821 W Fullerton Ave

    Addison, IL 60101

    Map & Directions
  • 630-627-4466

About West & Sons Towing Inc

Categories

Automotive

Automotive
More choices in Addison:
Resultset_next

Pruitt Towing SVC

1690 Hwy 278 Double Springs, AL

Resultset_next

Hearns Wrecker Svc

Arley By Pass Rd Arley, AL

4.0 5
Hi! Sign in to let us know how West & Sons Towing Inc was?
Write a Review
.

Turns out Illinois State police use West & Sons to tow disabled and abandoned cars parked along the IL tollways. After hearing that the police had towed the car before we could arrange other means or get a spare to use, I thought this was the beginning of a nightmare. West & Sons ended up being GREAT! Even though they were contracted by police to tow cars, they were more than willing to help us with the flat. Rather than merely say 'your towed car is over there', they actually had someone recharge the battery, take off the flat, and put on the spare. They were very nice and very fast. I would call them any time I need a tow.

5
★★★★★

Turns out Illinois State police use West & Sons to tow disabled and abandoned cars parked along the IL tollways. After hearing that the police had towed the car before we could arrange other means or get a spare to use, I thought this was the beginning of a nightmare. West & Sons ended up being GREAT! Even though they were contracted by police to tow cars, they were more than willing to help us with the flat. Rather than merely say 'your towed car is over there', they actually had someone recharge the battery, take off the flat, and put on the spare. They were very nice and very fast. I would call them any time I need a tow.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I needed a tow for a short distance. I found a review for West & Sons on insider pages. Following the good reviews, I called and my order was handled professionally by the operator. A truck was dispatched and arrived in a timely manner. The truck was clean inside and out and was in great condition. The driver was professional and handled everything very well, from pickup to drop off and billing. I was very pleased with the service. If the need arises again, I would use this service again.

4
★★★★☆

I needed a tow for a short distance. I found a review for West & Sons on insider pages. Following the good reviews, I called and my order was handled professionally by the operator. A truck was dispatched and arrived in a timely manner. The truck was clean inside and out and was in great condition. The driver was professional and handled everything very well, from pickup to drop off and billing. I was very pleased with the service. If the need arises again, I would use this service again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Called to have car towed from my home to local auto shop, within one mile. The tow truck arrived within 30 min. towed the car and waited for me to get the paperwork from the shop so he could drop me off within 2 blocks of my home. I feel that the driver was very service oriented and I would use them again. Hopefully I will not need their service, but if needed I would be sure to specifically ask the insurance company to send them.

5
★★★★★

Called to have car towed from my home to local auto shop, within one mile. The tow truck arrived within 30 min. towed the car and waited for me to get the paperwork from the shop so he could drop me off within 2 blocks of my home. I feel that the driver was very service oriented and I would use them again. Hopefully I will not need their service, but if needed I would be sure to specifically ask the insurance company to send them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was driving on a really bad snow storm and unfortunatly I got in a little car accident. I hit a curb and needed a tow. The police called this towing company and they were the WORST People I ever met in my life. First of all if towing 24 hours is their job they should expect quite of bit of towing in bad weather condition. What happened was they made me wait 4 HOURS! for tow. On top of that the driver did not know where he was going so he called me for directions. What made it even worse is that he was the rudest person ever, he literally was yelling at me because I did not know how to explain where I was, when all i gave him was an intersection of 2 streets. When he finally arrived and came to tow he was just PISSED off that he had to drive in the bad weather. Next day I call WEST AND SONS to tow my car to the auto shop I wanted them to take they first said that they would get to it, but never did. NOW my car was at their yard for 2 days and charged me extra for that. BAD CUSTOMER SERVICE AND I feel that they really try to take most of what they can.

1
★☆☆☆☆

I was driving on a really bad snow storm and unfortunatly I got in a little car accident. I hit a curb and needed a tow. The police called this towing company and they were the WORST People I ever met in my life. First of all if towing 24 hours is their job they should expect quite of bit of towing in bad weather condition. What happened was they made me wait 4 HOURS! for tow. On top of that the driver did not know where he was going so he called me for directions. What made it even worse is that he was the rudest person ever, he literally was yelling at me because I did not know how to explain where I was, when all i gave him was an intersection of 2 streets. When he finally arrived and came to tow he was just PISSED off that he had to drive in the bad weather. Next day I call WEST AND SONS to tow my car to the auto shop I wanted them to take they first said that they would get to it, but never did. NOW my car was at their yard for 2 days and charged me extra for that. BAD CUSTOMER SERVICE AND I feel that they really try to take most of what they can.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently got into a horrible accident on 355 where I went off into the ditch with my 11 year old daughter with me. The driver of West and Sons (which I believe was Anthony) was very courteous and he and his partner came in a very timely manor. They also let us keep warm in their nice truck. I truly appreciated the kindness that was given. It was definitely the best towing experience I have ever had...

5
★★★★★

I recently got into a horrible accident on 355 where I went off into the ditch with my 11 year old daughter with me. The driver of West and Sons (which I believe was Anthony) was very courteous and he and his partner came in a very timely manor. They also let us keep warm in their nice truck. I truly appreciated the kindness that was given. It was definitely the best towing experience I have ever had...

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used West & Sons Towing Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review