Metropolitan Siding & Roofing

★★☆☆☆

About Metropolitan Siding & Roofing

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Home Construction & Remodeling

Home Construction & Remodeling
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A number of years ago this company did the bait and switch on a group of people regarding siding type. They quoted the price for aluminum siding and installed their standard vinyl. State Farm took them to task but since they were technically not the customer Metropolitan threatened all of us with suits to pay the difference. State Farm agreed to pay all of the individual peoples lawyer fees which caused Metropolitan to back down and agree not to come after anyone. I agreed to arbitration with the BBB which Metropolitan denied. BBB is a sham on its own. Their GM was un-cooperative and mean to say the least. Join Angie's List to see what real people think about Metropolitan and you won't get within miles of them.

1
★☆☆☆☆

A number of years ago this company did the bait and switch on a group of people regarding siding type. They quoted the price for aluminum siding and installed their standard vinyl. State Farm took them to task but since they were technically not the customer Metropolitan threatened all of us with suits to pay the difference. State Farm agreed to pay all of the individual peoples lawyer fees which caused Metropolitan to back down and agree not to come after anyone. I agreed to arbitration with the BBB which Metropolitan denied. BBB is a sham on its own. Their GM was un-cooperative and mean to say the least. Join Angie's List to see what real people think about Metropolitan and you won't get within miles of them.

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BUYER BEWARE dont get ripped off by these folks they did a roof for me// had issue with roof not settleing properly (bulging everywhere )and all i got was run around had other company inspect when they would not repair //// i had to pay another company to PATCH up their mistakes cause they said roof not installed properly so i had to pay!! ......when the fast talking salesman assured me when i signed contract that i was covered for 25 years! i thought i was in good shape ....i was sure covered all right!!! maybe with a rain coat on

1
★☆☆☆☆

BUYER BEWARE dont get ripped off by these folks they did a roof for me// had issue with roof not settleing properly (bulging everywhere )and all i got was run around had other company inspect when they would not repair //// i had to pay another company to PATCH up their mistakes cause they said roof not installed properly so i had to pay!! ......when the fast talking salesman assured me when i signed contract that i was covered for 25 years! i thought i was in good shape ....i was sure covered all right!!! maybe with a rain coat on

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Before you sign to do work with this company, get another opinion! I trusted what their representative told me, and now I feel scammed!

I received a cold call from this company after a hailstorm in Schaumburg. A MRS&W (Metropolitan Roofing, Siding, & Windows) representative came by, went up on my roof, and told me I had dents in my shingles due to the hail. They strongly (almost forcefully) encouraged me to sign with them on the spot for their business, telling me that if the insurance company denied the claim, there would be no work done, so no harm done. The MRS&W representative even told me that my insurance rates wouldn't go up due to my claim, so I had nothing to lose.

So, I filed the claim and the adjuster came out to the house. The MRS&W representative (same person that came to my house to inspect the roof - I won't list his name here out of the little respect I have for him) and insurance claim adjustor went up on the roof together, without me. The adjustor said to the rep (paraphrasing here), "I don't see any damage to the shingles here. If you can show me anything at all, I'll write it up. Otherwise, it's denied.". The rep then replied, "Nope. I see nothing wrong here. I didn't even go up on this roof. Just looked at it from the ground with binoculars." LIES!

So, now I found out that the claim that I filed couldn't be retracted, and if I am ever to search for another insurance company for the next 5 years, my insurance rates could be higher due to my claim history (another LIE by the MRS&W representative). This could end up costing me hundreds of dollars a year. No risk to this company, though, so no sweat off their backs!

I do have some respect for the company for calling me back and listening to me rant about the situation that they stuck me with, so that's worth 1 star. Their response was "well, I thought I hadn't gone up on the roof before". And, "I never heard of the insurance companies charging more after you make a claim". Come on, man, don't lie to me again. I even trusted you enough to let you into my house.

I never had this company do work on my house, so I can't speak to their quality of work, but I can speak to their aggressive and unethical sales tactics.

1
★☆☆☆☆

Before you sign to do work with this company, get another opinion! I trusted what their representative told me, and now I feel scammed!

I received a cold call from this company after a hailstorm in Schaumburg. A MRS&W (Metropolitan Roofing, Siding, & Windows) representative came by, went up on my roof, and told me I had dents in my shingles due to the hail. They strongly (almost forcefully) encouraged me to sign with them on the spot for their business, telling me that if the insurance company denied the claim, there would be no work done, so no harm done. The MRS&W representative even told me that my insurance rates wouldn't go up due to my claim, so I had nothing to lose.

So, I filed the claim and the adjuster came out to the house. The MRS&W representative (same person that came to my house to inspect the roof - I won't list his name here out of the little respect I have for him) and insurance claim adjustor went up on the roof together, without me. The adjustor said to the rep (paraphrasing here), "I don't see any damage to the shingles here. If you can show me anything at all, I'll write it up. Otherwise, it's denied.". The rep then replied, "Nope. I see nothing wrong here. I didn't even go up on this roof. Just looked at it from the ground with binoculars." LIES!

So, now I found out that the claim that I filed couldn't be retracted, and if I am ever to search for another insurance company for the next 5 years, my insurance rates could be higher due to my claim history (another LIE by the MRS&W representative). This could end up costing me hundreds of dollars a year. No risk to this company, though, so no sweat off their backs!

I do have some respect for the company for calling me back and listening to me rant about the situation that they stuck me with, so that's worth 1 star. Their response was "well, I thought I hadn't gone up on the roof before". And, "I never heard of the insurance companies charging more after you make a claim". Come on, man, don't lie to me again. I even trusted you enough to let you into my house.

I never had this company do work on my house, so I can't speak to their quality of work, but I can speak to their aggressive and unethical sales tactics.

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In response to the anonymous poster, all that the warning states is that it was being "investigated" of "aggressive tactics." I know this to be false, I am looking at the canvassing pitch right now. No where does it say "claim you are a agent of Mundelein" or "be aggressive." My boss told me first hand to be opposite of that and stick to the script written for us.

I have been recently hired by Metropolitan Roofing, Siding and Window. Perhaps this was the tactics of previous employees. It would explain why my friend and I are the only current canvassers there. I cannot confirm or deny that though. My boss and all employee's there are friendly and good people, that I can confirm.

All we say in our pitch is our name, that we are going to be inspecting the area for hail damage and that we will work with insurance companies so it cost nothing to the owner if they have home insurance. We schedule appointments and inspect if appointed. Thats it, once you say your not interested, thats it. We cross you off the list.

I'm not saying that the claims on the Mundelein's police page are or aren't true, but if it is, those people have seen termination from the company regardless. We have been in business in the Chicago land area for nearly 20 years.

If you go on the BBB's website, you will see not only that it is an accredited business, but have attempted to reasonably fix all complaints by BBB's standards.

5
★★★★★

In response to the anonymous poster, all that the warning states is that it was being "investigated" of "aggressive tactics." I know this to be false, I am looking at the canvassing pitch right now. No where does it say "claim you are a agent of Mundelein" or "be aggressive." My boss told me first hand to be opposite of that and stick to the script written for us.

I have been recently hired by Metropolitan Roofing, Siding and Window. Perhaps this was the tactics of previous employees. It would explain why my friend and I are the only current canvassers there. I cannot confirm or deny that though. My boss and all employee's there are friendly and good people, that I can confirm.

All we say in our pitch is our name, that we are going to be inspecting the area for hail damage and that we will work with insurance companies so it cost nothing to the owner if they have home insurance. We schedule appointments and inspect if appointed. Thats it, once you say your not interested, thats it. We cross you off the list.

I'm not saying that the claims on the Mundelein's police page are or aren't true, but if it is, those people have seen termination from the company regardless. We have been in business in the Chicago land area for nearly 20 years.

If you go on the BBB's website, you will see not only that it is an accredited business, but have attempted to reasonably fix all complaints by BBB's standards.

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We have a completely different view of them than the other poster had. They were NOT at all pushy. They gave us an estimate, the work was completed in a timely manner and under their estimate. Not only that, they sent someone out after the work was completed (siding and roofing) to do a walk-through. The person noticed the siding color (on the back of the house) didn't match exactly (a teeny bit off) and they took all the siding COMPLETELY off and re-did it. Our neighbors hired a different company and have had nothing by problems. One neighbor had their company our 3 times to fix leaks. I would HIGHLY recommend Metropolitan.

5
★★★★★

We have a completely different view of them than the other poster had. They were NOT at all pushy. They gave us an estimate, the work was completed in a timely manner and under their estimate. Not only that, they sent someone out after the work was completed (siding and roofing) to do a walk-through. The person noticed the siding color (on the back of the house) didn't match exactly (a teeny bit off) and they took all the siding COMPLETELY off and re-did it. Our neighbors hired a different company and have had nothing by problems. One neighbor had their company our 3 times to fix leaks. I would HIGHLY recommend Metropolitan.

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1 out of 1 people found this review helpful.

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aka Metropolitan Siding and Windows or Metropolitan Roofing and Siding.

This is a public warning to beware of this company! If this company tries to contact you the City of Mundelein, IL has a Police warning on their website.

http://www.mundelein.org/POLICE/metropolitan_siding_and_roofing.htm

If you unfortunately have encountered them you will probably need the links below.

Better Business Bureau
http://welcome.bbb.org/

Illinois Attorney General
http://www.ag.state.il.us/consumers/index.html

1
★☆☆☆☆

aka Metropolitan Siding and Windows or Metropolitan Roofing and Siding.

This is a public warning to beware of this company! If this company tries to contact you the City of Mundelein, IL has a Police warning on their website.

http://www.mundelein.org/POLICE/metropolitan_siding_and_roofing.htm

If you unfortunately have encountered them you will probably need the links below.

Better Business Bureau
http://welcome.bbb.org/

Illinois Attorney General
http://www.ag.state.il.us/consumers/index.html

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0 out of 1 people found this review helpful.

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