Zeza Hair Salon & Spa

★★★★☆
  • 211 E Ontario

    Chicago, IL 60611

    Map & Directions
  • 312-932-9262

About Zeza Hair Salon & Spa

Hours
Mon-Fri 10am-6pm, Sat 8am-6pm
Reservations
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Personal Services

Personal Services
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My best haircut and color. Ever! Al and Tarek are very knowledgeable and I am so glad I found Zeza's about 3 years ago. I have explored other services and find friendly, competent treatments. I love my facials from Yolla. She has really

3
★★★★★

My best haircut and color. Ever! Al and Tarek are very knowledgeable and I am so glad I found Zeza's about 3 years ago. I have explored other services and find friendly, competent treatments. I love my facials from Yolla. She has really

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No matter how good Zeza proclaims, rudeness is all I saw. I stopped by the shop and asked about products. Al proceeded to tell me he thought my hair was a wig and wondered why I would buy products. He said I was lucky to have the thick

3
★★★★★

No matter how good Zeza proclaims, rudeness is all I saw. I stopped by the shop and asked about products. Al proceeded to tell me he thought my hair was a wig and wondered why I would buy products. He said I was lucky to have the thick

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My wife has been going here for about a year and has been begging me to join her. I can tell you she has been happy ever since she started going. She gets highlights and a haircuts there. I love her being blonde and I don't know much

3
★★★★★

My wife has been going here for about a year and has been begging me to join her. I can tell you she has been happy ever since she started going. She gets highlights and a haircuts there. I love her being blonde and I don't know much

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Since I've been going to Al Hage I have NEVER had anything less than perfect highlights and cut from him. The whole group at Zeza are wonderful -- Yola is a sweetheart and Tarick is awesome in taking the time to style my hair properly.

3
★★★★★

Since I've been going to Al Hage I have NEVER had anything less than perfect highlights and cut from him. The whole group at Zeza are wonderful -- Yola is a sweetheart and Tarick is awesome in taking the time to style my hair properly.

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Zeza salon is my best "investment" so please take this Terry's Tip. Ask for Al or Tarick, to get a great haircut -- no matter what your style. People stop me to tell me my hair color is great - on TV or off. And Rena has been doing my

3
★★★★★

Zeza salon is my best "investment" so please take this Terry's Tip. Ask for Al or Tarick, to get a great haircut -- no matter what your style. People stop me to tell me my hair color is great - on TV or off. And Rena has been doing my

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I recently went to Zeza for a new haircut. I wanted a new style, something shorter but something that fits my face and type of hair. I got one of the best haircuts ever! Absolutely perfect and without using pictures from a magazine! These

3
★★★★★

I recently went to Zeza for a new haircut. I wanted a new style, something shorter but something that fits my face and type of hair. I got one of the best haircuts ever! Absolutely perfect and without using pictures from a magazine! These

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This was my first time at ZeZa, and I got a Highlight and Cut. My cut is one of the best I have had in a long time. I love the way my hair looks! The Highlights are bright and beautiful. I had a wedding this weekend and was a little nervous to try a new salon.. But I am VERY HAPPY with the results.

2
★★★★★

This was my first time at ZeZa, and I got a Highlight and Cut. My cut is one of the best I have had in a long time. I love the way my hair looks! The Highlights are bright and beautiful. I had a wedding this weekend and was a little nervous to try a new salon.. But I am VERY HAPPY with the results.

Pros: Highlights and Cut

Cons: n/a

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this place will over charge you after you leave as they did to me 2weeks ago for an extra $100 and not care I how fast they correct it. not only that, but they did not listen to me on how I wanted my hair cut and completly ruined my hair for 2 months as i had to wait for it grow out. Zeza i hate to say it, but your services are not worth the money and time wasted for a terrible hair cut

0
★☆☆☆☆

this place will over charge you after you leave as they did to me 2weeks ago for an extra $100 and not care I how fast they correct it. not only that, but they did not listen to me on how I wanted my hair cut and completly ruined my hair for 2 months as i had to wait for it grow out. Zeza i hate to say it, but your services are not worth the money and time wasted for a terrible hair cut

Pros: none

Cons: you name

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Absolutely every service I've ever had here is excellent and I've had pretty much every service. The service is never off. I hate when I go back to a spa and it?s not as good as the last time I was there, this has proven to never happen there. The staff is consistently attentive and friendly. Zeza is located perfectly for a facial after shopping and lunching!

2
★★★★★

Absolutely every service I've ever had here is excellent and I've had pretty much every service. The service is never off. I hate when I go back to a spa and it?s not as good as the last time I was there, this has proven to never happen there. The staff is consistently attentive and friendly. Zeza is located perfectly for a facial after shopping and lunching!

Pros: Total hidden gem, a must while in Chicago

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I was recently in Chicago with my girlfriend, staying at the InterContinental Hotel. The Concierge at the hotel recommended Zeza when we inquired about a good place to go for a facial and a massage. I don't understand any of the negative reviews listed here because we had a great experience. The staff there couldn't have been any nicer. A gentleman named Christian gave me the best massage I have EVER HAD. I've had a great deal of chronic pain in my shoulders, neck and lower back from stress and an office desk job and I wanted a deep tissue massage that worked out the knots. He was completely amazing. The massage lasted, I'm sure, close to an hour and a half and, while I was a bit tender from the kneading afterwards, the pain from the tension knots is GONE. I will always remember him and this salon and would for sure put Zeza on my list of places to stop next time I'm in Chicago. (My girlfriend also loved her facial as well.) One note, the address listed here is on Superior Street and the Zeza spa I went to was on Ontario Street. Maybe there's some confusion about the location and the reason for the negative comments. Anyway, just like Chicago itself, it's a GREAT PLACE.

2
★★★★★

I was recently in Chicago with my girlfriend, staying at the InterContinental Hotel. The Concierge at the hotel recommended Zeza when we inquired about a good place to go for a facial and a massage. I don't understand any of the negative reviews listed here because we had a great experience. The staff there couldn't have been any nicer. A gentleman named Christian gave me the best massage I have EVER HAD. I've had a great deal of chronic pain in my shoulders, neck and lower back from stress and an office desk job and I wanted a deep tissue massage that worked out the knots. He was completely amazing. The massage lasted, I'm sure, close to an hour and a half and, while I was a bit tender from the kneading afterwards, the pain from the tension knots is GONE. I will always remember him and this salon and would for sure put Zeza on my list of places to stop next time I'm in Chicago. (My girlfriend also loved her facial as well.) One note, the address listed here is on Superior Street and the Zeza spa I went to was on Ontario Street. Maybe there's some confusion about the location and the reason for the negative comments. Anyway, just like Chicago itself, it's a GREAT PLACE.

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Zeza on Ontario is one of the finest salons you can find. The owners of this salon truely care about their customers and the service you get. I see other comments on here that I can't believe either the folks writing them have the wrong place in mind or they aren't telling the truth. I have been going to Al to have my hair done for over 15 years and I have never had a bad experience. He is highly professional and makes sure the salon is providing excellent service. The spa is also fantastic. I drive into the city just to get my hair cut at Zeza from the northwest burbs.

I highly recommend Zeza you won't find a better place!

2
★★★★★

Zeza on Ontario is one of the finest salons you can find. The owners of this salon truely care about their customers and the service you get. I see other comments on here that I can't believe either the folks writing them have the wrong place in mind or they aren't telling the truth. I have been going to Al to have my hair done for over 15 years and I have never had a bad experience. He is highly professional and makes sure the salon is providing excellent service. The spa is also fantastic. I drive into the city just to get my hair cut at Zeza from the northwest burbs.

I highly recommend Zeza you won't find a better place!

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Al the owner is the best colorist I have ever had. I moved away from the Chicago area 7 years ago and still have to go back if I want good color work. I also spend 3 or 4 months a year in Italy and can not find anyone there to compare to his work. My experiences throughout the years have always been very positive and I would recommend Al very highly. I think the people that are complaining probably complain about everything. I have gone there since the shop opened and have never had a bad experience.

5
★★★★★

Al the owner is the best colorist I have ever had. I moved away from the Chicago area 7 years ago and still have to go back if I want good color work. I also spend 3 or 4 months a year in Italy and can not find anyone there to compare to his work. My experiences throughout the years have always been very positive and I would recommend Al very highly. I think the people that are complaining probably complain about everything. I have gone there since the shop opened and have never had a bad experience.

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TheZeZa Hair Salon & Spa that I have been going to for years is located at 211 East Ontario and is wonderful. This is a family owned Salon and they treat all customers with a warm "hello" and they are so friendly. I have NEVER had a bad expierence and I can always count on Looking so Good and feeling wonderful after my appointments. Whether you are a first time client that walks into the salon or a repeat client................You will never be disappointed in the way you look. If there is anything you do not like, they will fix it without a fuss. I travel 40 miles each month to have my hair done, sure there are a lot closer salon's but no salon is like ZEZA's. Last month they had regular clients from Michigan! You won't be disappointed!
Diane Spinelli

2
★★★★☆

TheZeZa Hair Salon & Spa that I have been going to for years is located at 211 East Ontario and is wonderful. This is a family owned Salon and they treat all customers with a warm "hello" and they are so friendly. I have NEVER had a bad expierence and I can always count on Looking so Good and feeling wonderful after my appointments. Whether you are a first time client that walks into the salon or a repeat client................You will never be disappointed in the way you look. If there is anything you do not like, they will fix it without a fuss. I travel 40 miles each month to have my hair done, sure there are a lot closer salon's but no salon is like ZEZA's. Last month they had regular clients from Michigan! You won't be disappointed!
Diane Spinelli

Pros: Great Salon and parking is right across the street!

Cons: Wish they had a salon in the Western Suburbs

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Went there during my lunch break with an appointment mind you. They were nearly a half hour late and very rude about it especially their desk help. When I finally got seated they made me feel like I was the one inconvenience to them. NO - there wasn't any drink offered or anything to make my visit special. The last comment is likely one of their workers, family members or friends. In fact, it was outright rude and unprofessional - it was also THE WORST haircut ever!! There are better offerings in Chicago.

1
★☆☆☆☆

Went there during my lunch break with an appointment mind you. They were nearly a half hour late and very rude about it especially their desk help. When I finally got seated they made me feel like I was the one inconvenience to them. NO - there wasn't any drink offered or anything to make my visit special. The last comment is likely one of their workers, family members or friends. In fact, it was outright rude and unprofessional - it was also THE WORST haircut ever!! There are better offerings in Chicago.

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.

I was given a gift certificate for a half day of beauty by my co-workers for my birthday..i usually go to a salon closer to work so i was a little apprehensive trying something new. My experience began with smiles by all that were servicing me. I was offered a large list of refreshments one of which was champagne, no i do not think they offer it daily but there was a celebration of some sort going on and they gladly invited me along which was so nice:)! I had a wonderful mani/pedi, mini facial, and massage and to top it off one of the stylist offered to shampoo and style my hair on the house for my b-day. Thank you Zeza!!! Thank you Tarik, Ula, and Terrence you guys are great and i highly recommend them for any of your beauty needs. I cant wait for my next turn to be a queen for a day!!

5
★★★★★

I was given a gift certificate for a half day of beauty by my co-workers for my birthday..i usually go to a salon closer to work so i was a little apprehensive trying something new. My experience began with smiles by all that were servicing me. I was offered a large list of refreshments one of which was champagne, no i do not think they offer it daily but there was a celebration of some sort going on and they gladly invited me along which was so nice:)! I had a wonderful mani/pedi, mini facial, and massage and to top it off one of the stylist offered to shampoo and style my hair on the house for my b-day. Thank you Zeza!!! Thank you Tarik, Ula, and Terrence you guys are great and i highly recommend them for any of your beauty needs. I cant wait for my next turn to be a queen for a day!!

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0 out of 1 people found this review helpful.

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Color correction with trimming $250 (tip not included) and 4 hours long. Still have no idea how they did the math.

0
★☆☆☆☆

Color correction with trimming $250 (tip not included) and 4 hours long. Still have no idea how they did the math.

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RUDE SERVICE!!! First time I had my hair trimmed they charged me $25. It was OK aside from the fact that the lady doing my hair was also having her hair done at the same time. Talk about professionalism. I sent my brother there to get his haircut - HE LEFT WITH ABRASIONS THAT NEEDED A TOPICAL ANTIBIOTIC OINTMENT to his sides and back of his head from dull buzzers. For the great service he was made to pay the full amount. This time - crazy me - I made an appointment and was quoted the same $25 for the same trim. The RUDE lady in front calls me to the chair by saying "HURRY, GET MOVING HERE!" Next the guy cutting my hair tells me to relax after I see that he's not following what I wanted. In the end he needed to redo the cut to get it to the length I wanted. Lesson: LISTEN TO THE CUSTOMER! I was also specific about not having the length of my top touched. . .that he listened to. THE RUDE LADY UP FRONT - then insists I pay more since I had my top cut. I was furious and refused since no such thing happened. She then proceeds to blame me for not telling the stylist. Go figure?!?! Then when I proceed to write a 20% tip after paying with a credit card - THE RUDE FAT LADY tells me to pay the tip in cash which I did not have on me. IS SOMEONE TRYING TO TABLE CASH WITHOUT HAVING TAXES PAID?!?!?!? ALso - why print out a "tip" line if they don't want you writing it there. This ended up with her raising her voice followed by me. I told her how she thinks she could run a business like this. In the end one of their stylists came and told me to get out and that he would "KICK MY A**" if he saw me there again LOL LOL LOL!!!! HAHAHAHAH!!!!! What great service!!!!!!!! PEOPLE!! THERE ARE WAY BETTER PLACES TO SPEND YOU TIME AND MONEY. SUPERCUTS ROCKS COMPARED THE THESE CLOWNS. I AGREE WITH ALL THE COMMENTS THAT I'VE READ AFTER MY EXPERIENCE THAT SAY THESE PEOPLE STINK!

1
★☆☆☆☆

RUDE SERVICE!!! First time I had my hair trimmed they charged me $25. It was OK aside from the fact that the lady doing my hair was also having her hair done at the same time. Talk about professionalism. I sent my brother there to get his haircut - HE LEFT WITH ABRASIONS THAT NEEDED A TOPICAL ANTIBIOTIC OINTMENT to his sides and back of his head from dull buzzers. For the great service he was made to pay the full amount. This time - crazy me - I made an appointment and was quoted the same $25 for the same trim. The RUDE lady in front calls me to the chair by saying "HURRY, GET MOVING HERE!" Next the guy cutting my hair tells me to relax after I see that he's not following what I wanted. In the end he needed to redo the cut to get it to the length I wanted. Lesson: LISTEN TO THE CUSTOMER! I was also specific about not having the length of my top touched. . .that he listened to. THE RUDE LADY UP FRONT - then insists I pay more since I had my top cut. I was furious and refused since no such thing happened. She then proceeds to blame me for not telling the stylist. Go figure?!?! Then when I proceed to write a 20% tip after paying with a credit card - THE RUDE FAT LADY tells me to pay the tip in cash which I did not have on me. IS SOMEONE TRYING TO TABLE CASH WITHOUT HAVING TAXES PAID?!?!?!? ALso - why print out a "tip" line if they don't want you writing it there. This ended up with her raising her voice followed by me. I told her how she thinks she could run a business like this. In the end one of their stylists came and told me to get out and that he would "KICK MY A**" if he saw me there again LOL LOL LOL!!!! HAHAHAHAH!!!!! What great service!!!!!!!! PEOPLE!! THERE ARE WAY BETTER PLACES TO SPEND YOU TIME AND MONEY. SUPERCUTS ROCKS COMPARED THE THESE CLOWNS. I AGREE WITH ALL THE COMMENTS THAT I'VE READ AFTER MY EXPERIENCE THAT SAY THESE PEOPLE STINK!

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.

My daughter and I were in town for a wedding. The hotel booked us both a manicure and pedicure for Saturday. Although Vickie was very nice , The other woman was not, she never even told us her name.And the woman at the front desk was worse. Most importantly the manicure and pedicure were basicly a polish change FOR $70.00 a piece. I have gotten my share of fabulous manicures and pedicures and they actually masage your hands and feet and the polish doesnt chip after one day and they cost 35.00 for both. When I was surprised by the price she tried to make us feel cheap but that didnt work. I know what they cost and how they should feel. DO NOT WASTE YOUR TIME OR HARD EARNED MONEY!

0
★☆☆☆☆

My daughter and I were in town for a wedding. The hotel booked us both a manicure and pedicure for Saturday. Although Vickie was very nice , The other woman was not, she never even told us her name.And the woman at the front desk was worse. Most importantly the manicure and pedicure were basicly a polish change FOR $70.00 a piece. I have gotten my share of fabulous manicures and pedicures and they actually masage your hands and feet and the polish doesnt chip after one day and they cost 35.00 for both. When I was surprised by the price she tried to make us feel cheap but that didnt work. I know what they cost and how they should feel. DO NOT WASTE YOUR TIME OR HARD EARNED MONEY!

Pros: NONE

Cons: Too Expensive. Terrible service

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I tried Zeza because it's closer to my apartment (usually go to Mario Tricoci) and I was definitely not impressed. The salon is pretty and clean, but overpriced and I was amazed by how rude my hair stylist was! After he was half finished with my hair, he said he'd be right back, and left for 35 minutes to style someone else. When he returned and could see that I was not happy, he made no apologies and basically told me the other customer was more important. I could understand if they're overbooked, but there were other stylists just standing there with no customers, and he did nothing to apologize.

1
★★★☆☆

I tried Zeza because it's closer to my apartment (usually go to Mario Tricoci) and I was definitely not impressed. The salon is pretty and clean, but overpriced and I was amazed by how rude my hair stylist was! After he was half finished with my hair, he said he'd be right back, and left for 35 minutes to style someone else. When he returned and could see that I was not happy, he made no apologies and basically told me the other customer was more important. I could understand if they're overbooked, but there were other stylists just standing there with no customers, and he did nothing to apologize.

Pros: Good location, clean, decent haircut

Cons: Rude staff! If you're going to pay $75 for a haircut, go somewhere that they'll be nice to you!

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In Chicago for a wedding, staying at The Fitzpatrick, at 6pm I realized I still needed to get my nails done! Most other places were already closed, but the front deask suggested I call Zeza's... "right on the 3rd floor of the hotel". Boy am I glad I did!!!

Not only did they stay open an extra HOUR for me, Louisa, who did my nails was one of the most exceptional women I've met in my life!!! My nails are perfect and not a spot of rough skin managed to get by her, but it was her 'tales of survival' that really made my evening. Trust me, you really need to experience her for yourself!

Family owned, son - Terik & father - Al are simply a riot, and will do anything to make their customers smile!

2
★★★★★

In Chicago for a wedding, staying at The Fitzpatrick, at 6pm I realized I still needed to get my nails done! Most other places were already closed, but the front deask suggested I call Zeza's... "right on the 3rd floor of the hotel". Boy am I glad I did!!!

Not only did they stay open an extra HOUR for me, Louisa, who did my nails was one of the most exceptional women I've met in my life!!! My nails are perfect and not a spot of rough skin managed to get by her, but it was her 'tales of survival' that really made my evening. Trust me, you really need to experience her for yourself!

Family owned, son - Terik & father - Al are simply a riot, and will do anything to make their customers smile!

Pros: Louisa, Entire staff, service

Editorial from

Located just off Michigan Avenue, this full-service salon offers hair services, massage, facials, body treatments, manicures, pedicures and makeup application.

 

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