Chateau Bu-Sche

★★★☆☆
  • 11535 S Cicero Ave

    Alsip, IL 60803

    Map & Directions
  • 708-371-6400

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My daughter recently had her event there and I had problems from the very beginning.

The Price - you get what you pay for. Having a rather large party size (over 150 guests) we were given the family style reception package. Problem 1 - the food for that is horrible. Problem 2 - the liquor available is well liquor. To get even the basic good liquor you pay extra; to get quality liquor you pay $6 per person (even counting the children).

Decorations - We had the wedding in the Gazebo and you are not allowed to put anything up unless it is attached with florist wire or pipe cleaners. That I can agree on, but when we came for the rehearsal there was tape on the gazebo and everything was filthy. They were cutting the grass and just dumped it in the stream, which is not a running stream so it is a breeding ground for bugs, which came out in swarms the night of the wedding. While looking at the stream, we noticed a rather large rat swimming. It got out of the stream and grabbed something off the bank then splashed back in. We were also told that bubbles, rice, etc were not allowed anywhere on the premises but we found all kinds of bottles (not just bubbles).

Taxes ans Gratuities - When I got the contract, at the end was the breakdown of costs. There was a 15% service charge added to the price. I was told that this was for the employees (waitstaff, bartenders, etc.) just like they add to your bill in a restaurant. I understand that, but when I asked them why that amount was taxed along with the other charges, I was told that their lawyers told them that this should be taxed. When I requested a copy of this letter I was given a letter dated October, 1990. Being a business owner I knew that the State of Illinois changed the revenue law effective September, 1991, and I sent them a copy of this; I have yet to receive a refund of over $100 for taxes. (Looking into class action lawsuit). By the way - the bartenders had tip glasses at the reception and I was told by the night manager that the service charges were for something else. Someone should explain that to me since he couldn't tell me.

Lastly, we ordered Edible Arrangements for the Bride's table (her wish). These were delivered the morning of the event and were put in the refrigerator, which is where they stayed, wrapped up, until the next afternoon; the night manager forgot to put them out. The arrangements spoiled, being wrapped up all night. I am waiting for my refund check for these items.

This is a lovely place but way to costly for what you get. Save your money go to a hotel instead.

2
★★☆☆☆

My daughter recently had her event there and I had problems from the very beginning.

The Price - you get what you pay for. Having a rather large party size (over 150 guests) we were given the family style reception package. Problem 1 - the food for that is horrible. Problem 2 - the liquor available is well liquor. To get even the basic good liquor you pay extra; to get quality liquor you pay $6 per person (even counting the children).

Decorations - We had the wedding in the Gazebo and you are not allowed to put anything up unless it is attached with florist wire or pipe cleaners. That I can agree on, but when we came for the rehearsal there was tape on the gazebo and everything was filthy. They were cutting the grass and just dumped it in the stream, which is not a running stream so it is a breeding ground for bugs, which came out in swarms the night of the wedding. While looking at the stream, we noticed a rather large rat swimming. It got out of the stream and grabbed something off the bank then splashed back in. We were also told that bubbles, rice, etc were not allowed anywhere on the premises but we found all kinds of bottles (not just bubbles).

Taxes ans Gratuities - When I got the contract, at the end was the breakdown of costs. There was a 15% service charge added to the price. I was told that this was for the employees (waitstaff, bartenders, etc.) just like they add to your bill in a restaurant. I understand that, but when I asked them why that amount was taxed along with the other charges, I was told that their lawyers told them that this should be taxed. When I requested a copy of this letter I was given a letter dated October, 1990. Being a business owner I knew that the State of Illinois changed the revenue law effective September, 1991, and I sent them a copy of this; I have yet to receive a refund of over $100 for taxes. (Looking into class action lawsuit). By the way - the bartenders had tip glasses at the reception and I was told by the night manager that the service charges were for something else. Someone should explain that to me since he couldn't tell me.

Lastly, we ordered Edible Arrangements for the Bride's table (her wish). These were delivered the morning of the event and were put in the refrigerator, which is where they stayed, wrapped up, until the next afternoon; the night manager forgot to put them out. The arrangements spoiled, being wrapped up all night. I am waiting for my refund check for these items.

This is a lovely place but way to costly for what you get. Save your money go to a hotel instead.

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I was at the Chateau twice this year already and the only this that i had a problem with is that if you have an open bar you must have some one watch the door because guest from another room some time sneak into your hall and have a free drink . And as for Security any body can just walk in with out invitation and walk into a room and get to shooting ,they need to tighten up their Security Method. The guard only asked you what room you are looking for and point you in the direction of the room . They access control in very unsafe . But the food is great and the place is clean but I do worry about access control. Yuo never know when someone might start hateing

1
★★★☆☆

I was at the Chateau twice this year already and the only this that i had a problem with is that if you have an open bar you must have some one watch the door because guest from another room some time sneak into your hall and have a free drink . And as for Security any body can just walk in with out invitation and walk into a room and get to shooting ,they need to tighten up their Security Method. The guard only asked you what room you are looking for and point you in the direction of the room . They access control in very unsafe . But the food is great and the place is clean but I do worry about access control. Yuo never know when someone might start hateing

Pros: private

Cons: need more security

.

I had my wedding reception at the Chateau Bu-Sche, and I thought the staff was fine to deal with. They had a great tasting session where you could taste all of the different options before you selected your meal. The rooms are beautiful, as are the grounds. It isn't in the best neighborhood, but honestly if you avoided every place where something bad has happened, you would probably just have to stay home. We did not have a problem getting in to set up before the reception started. The food was awesome, and we still get complimented on our reception over a year later!! The prices here were also VERY good, much cheaper than other places around the Chicago suburbs. I highly recommend the Chateau Bu-Sche!!

5
★★★★★

I had my wedding reception at the Chateau Bu-Sche, and I thought the staff was fine to deal with. They had a great tasting session where you could taste all of the different options before you selected your meal. The rooms are beautiful, as are the grounds. It isn't in the best neighborhood, but honestly if you avoided every place where something bad has happened, you would probably just have to stay home. We did not have a problem getting in to set up before the reception started. The food was awesome, and we still get complimented on our reception over a year later!! The prices here were also VERY good, much cheaper than other places around the Chicago suburbs. I highly recommend the Chateau Bu-Sche!!

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I am a professional entertainer and have been for 19 years and do 70 weddings per year. Unfortunately my customers must pay me a 30% up charge if they book their wedding at Chateau Bu-Sche.First of all they book their weddings one hour apart and will not allow anyone to set up sound equipment unless it is a half hour before the next reception starts. Their owner and their management are very rude and unaccommodating. It's a great place to work if you want a migraine and you'd like your worst nightmare to come true.

1
★☆☆☆☆

I am a professional entertainer and have been for 19 years and do 70 weddings per year. Unfortunately my customers must pay me a 30% up charge if they book their wedding at Chateau Bu-Sche.First of all they book their weddings one hour apart and will not allow anyone to set up sound equipment unless it is a half hour before the next reception starts. Their owner and their management are very rude and unaccommodating. It's a great place to work if you want a migraine and you'd like your worst nightmare to come true.

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There was a shooting there and it ended in death. The owner is a complete creep. The employees lie, fight and cheat. I do not recommend. You will pay dearly to use this place. It is very expensive.

1
★☆☆☆☆

There was a shooting there and it ended in death. The owner is a complete creep. The employees lie, fight and cheat. I do not recommend. You will pay dearly to use this place. It is very expensive.

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I attended a wedding reception here in the month of January. It was a great facility; welcomed into the building with a large fire going in the fireplace. The room was a nice size and the wait staff was fast and friendly. The food was great, except that the salad was over-chilled; almost frozen actually. Highly recommend it for those interested.

4
★★★★☆

I attended a wedding reception here in the month of January. It was a great facility; welcomed into the building with a large fire going in the fireplace. The room was a nice size and the wait staff was fast and friendly. The food was great, except that the salad was over-chilled; almost frozen actually. Highly recommend it for those interested.

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