Zengeler Cleaners

★★★★☆
  • 754 Elm St

    Winnetka, IL 60093

    Map & Directions
  • 847-446-1200

About Zengeler Cleaners

Hours
Mon - Fri, 6:30am - 6:30pm; Sat, 7am - 5pm

Personal Services

Personal Services
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4.0 1
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I have not had many problems with the cleaning services of Zengler cleaners. However, I have stored some clothes there and at least two sweaters were missing when I went to get my clothes out of storage. The company did reimburse me for the sweaters. I recently took a very dark brown suit there and it came back a bit lighter. I took some very old pants there to be hemmed only, not cleaned, and when I picked them up I found that they had been pressed (dirt and all) very "hard" without my asking them to do this, which was upsetting because I like to have my clothes hand-pressed and I would have preferred to not have these pants pressed at all; so be sure to tell them not to press your clothes if you take them for alterations etc because they will press them automatically.
Recently, they accidentally overcharged me (told me one price but rang me up for another price) and I didn't notice until I left the cleaners. When I went back to get my money back, the manager told me they could only give me a store credit (!). They gave me my money back only after much effort. Also, Zengler no longer cleans bags.

4
★★★★☆

I have not had many problems with the cleaning services of Zengler cleaners. However, I have stored some clothes there and at least two sweaters were missing when I went to get my clothes out of storage. The company did reimburse me for the sweaters. I recently took a very dark brown suit there and it came back a bit lighter. I took some very old pants there to be hemmed only, not cleaned, and when I picked them up I found that they had been pressed (dirt and all) very "hard" without my asking them to do this, which was upsetting because I like to have my clothes hand-pressed and I would have preferred to not have these pants pressed at all; so be sure to tell them not to press your clothes if you take them for alterations etc because they will press them automatically.
Recently, they accidentally overcharged me (told me one price but rang me up for another price) and I didn't notice until I left the cleaners. When I went back to get my money back, the manager told me they could only give me a store credit (!). They gave me my money back only after much effort. Also, Zengler no longer cleans bags.

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