Roman Marble Import Co

★★☆☆☆
  • 1650 W Kinzie St

    Chicago, IL 60622

    Map & Directions
  • 312-337-3000

About Roman Marble Import Co

Home Construction & Remodeling

Home Construction & Remodeling
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I was told to contact Roman Marble for my granite needs. I have to say there were very professional, kind, and knowledgable. They did everything that I asked for in a very timely manner. I would recommend this company to anyone looking for granite or marble work. Your won't be dissapointed!

Thanks Roman Marble I wish you much success.

5
★★★★★

I was told to contact Roman Marble for my granite needs. I have to say there were very professional, kind, and knowledgable. They did everything that I asked for in a very timely manner. I would recommend this company to anyone looking for granite or marble work. Your won't be dissapointed!

Thanks Roman Marble I wish you much success.

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I was referred by several people to this company to help restore an old marble mantel. I called and was told they could, without a doubt, help out. "This is our business" I was told. All I had to do was email pictures. I was told they would get a quote that same day. Three weeks later and I was still waiting. I email again, and heard nothing. Four weeks later I called, I simply asked if they could or could not help. Of course, I was told. "We are just very busy". I was told I would hear from them that day. Still nothing. Not being able to help me is fine. Ignoring a potential customer is just RUDE. if they are not able to help, a simple "sorry, can't help" is good for business. I would look elsewhere. Obviously, they like to ignore what they can't handle. I have looked elsewhere and will not refer this company to our rehab buddies. Communication is key, this business hasn't figured that out yet.

1
★☆☆☆☆

I was referred by several people to this company to help restore an old marble mantel. I called and was told they could, without a doubt, help out. "This is our business" I was told. All I had to do was email pictures. I was told they would get a quote that same day. Three weeks later and I was still waiting. I email again, and heard nothing. Four weeks later I called, I simply asked if they could or could not help. Of course, I was told. "We are just very busy". I was told I would hear from them that day. Still nothing. Not being able to help me is fine. Ignoring a potential customer is just RUDE. if they are not able to help, a simple "sorry, can't help" is good for business. I would look elsewhere. Obviously, they like to ignore what they can't handle. I have looked elsewhere and will not refer this company to our rehab buddies. Communication is key, this business hasn't figured that out yet.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was referred by several people to this company to help restore an old marble mantel. I called and was told they could, without a doubt, help out. "This is our business" I was told. All I had to do was email pictures. I was told they would get a quote that same day. Three weeks later and I was still waiting. I email again, and heard nothing. Four weeks later I called, I simply asked if they could or could not help. Of course, I was told. "We are just very busy". I was told I would hear from them that day. Still nothing. Not being able to help me is fine. Ignoring a potential customer is just RUDE. if they are not able to help, a simple "sorry, can't help" is good for business. I would look elsewhere. Obviously, they like to ignore what they can't handle. I have looked elsewhere and will not refer this company to our rehab buddies. Communication is key, this business hasn't figured that out yet.

0
★☆☆☆☆

I was referred by several people to this company to help restore an old marble mantel. I called and was told they could, without a doubt, help out. "This is our business" I was told. All I had to do was email pictures. I was told they would get a quote that same day. Three weeks later and I was still waiting. I email again, and heard nothing. Four weeks later I called, I simply asked if they could or could not help. Of course, I was told. "We are just very busy". I was told I would hear from them that day. Still nothing. Not being able to help me is fine. Ignoring a potential customer is just RUDE. if they are not able to help, a simple "sorry, can't help" is good for business. I would look elsewhere. Obviously, they like to ignore what they can't handle. I have looked elsewhere and will not refer this company to our rehab buddies. Communication is key, this business hasn't figured that out yet.

 

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