dimend SCAASI

If you are looking for an engagement ring, and have no idea what you are doing like I did, do not even bother going to any other Jewelry Store other than Dimend Scaasi. Shannon, my guide through diamonds, bands, and settings, made everything so easy to understand and comprehend during the biggest purchase of my life. My fiancee is in LOVE with her ring and frankly, people can't believe that I picked it out all by myself. I would be lying to say I did it all by myself because Shannon, with the help of Isaac, did put me in the position where I could create the best engagement ring that I possibly could. If you are a guy who has no idea what he is doing, but wants the best possible experience, honestly, look no further than Dimend and I am telling you the truth, you won't go anywhere else. Thanks again Shannon! We'll be back for our wedding bands!

Pros: Unbelievable service

Cons: Haven't found one yet

Posted 01/29/08

I wasn't able to find where I should be writing the testimonial so I thought that I would send you an e-mail. I wanted to say thank you for all your hard work and design plans. I couldn't be more happier with my set then I am today. From the beginning you were knowledgeable and extremely helpful. There has never been a day that goes by that I don't look at my rings and think how beautiful they are. The amount of attention to detail, great customer service atop of the envisions that you had will make me a returning customer always. I recommend you to everyone that I know. They often have doubts about ordering from someone that they never met, but I just put out my hand they without a minute going by they are visiting the website.
I want to extend my many thanks to you and your wonderful staff on the fantastic job that has been completed. I look forward to the day that I will be able to pass my set onto my children and then their children.

Thank you once again,
Kristy Landry, Merrimack, NH

Posted 01/13/08

I was a bit hesitant to shop on-line for a ring, and trying to find a good setting was a pain. But Alexa put all my worrys to rest. She was so helpful with all my questions and paranoias about getting it in time. After a few I.M.'s, e-mails, and phone calls, everything was set. The ring was beautifully done... and quick too! Even with a Christmas rush going on. It was just by chance that I found their website, but I'm lucky I did. My girl loves the ring and all her friends say I did a great job. But I have to give that credit to Dimend Scassi.
Thanks! ...oh, and she said yes!

Pros: excellent quality, beautiful diamonds

Cons: none

Posted 01/07/08

I really cannot say enough positive things about my experience of purchasing an engagement ring with dimend SCAASI. From the moment I contacted dimend SCAASI for an appointment through the time in which I received the ring, I felt completely at ease with the entire process. I did not feel pressured or rushed at all during my search, however Shannon promptly responded to all of my questions/inquiries. I greatly appreciated all of the attention and assistance I received throughout the entire process. My experience started with initially providing Shannon with a budget and an initial style based upon my limited knowledge of rings and diamonds. Shortly thereafter, I was presented with a wide selection of different diamonds and rings which I eventually narrowed down my final choice. If I were to start the entire process over from scratch, there is nothing I would change!

Pros: Service, Privacy, Personal Attention, Ease of Process

Cons: I can't think of any

Posted 12/26/07

Almost 2 years ago I began my "journey" with DS. I wanted a unique engagement ring, and they had it. I spent at least an hour on the phone with Alexa. Once I picked the tension set ring (TR-025 PRI set point to point), I had it made and received it and really liked it. Many people commented that it was unique. We then had a wedding band custom made for it, which DS was completely willing to adjust the band several times until we were happy - at no extra charge.

Then, after having a perfect set for about 2 months, my wife & I were in a motorcycle accident and the diamond & rings were chipped/scraped (BUT FYI, the diamond was still set correctly in its tension setting). If you don't have insurance, you NEED it. I got every penny back without a hassle. Isaac & Alexa provided all the necessary letters and explanations about how the rings were not repairable, etc. so that I could get the full amount back for the rings. I did, and then it was like buying a whole new ring. This time, however, we were even more picky & wanted the ring to be perfect. Once again, DS was willing to make, adjust, adjust more, the engagement ring & the wedding band until we were happy, and once again charging no extra for all the extra work. We love the rings & know that we NEVER settled for anything second best. DS was willing to work with us until we were completely satisfied with the rings.

This last paragraph is for the people out there who may not know the difference between different ring shops. I have spoken at length with all of the staff at DS, including Isaac, the owner, and want everyone to know that they ONLY give the best. Isaac is NOT interested in making every penny he can. His #1 goal is to make the customer happy, even to the point of working way more than necessary. His commitment to perfection carries over into everyone you will deal with. If you are concerned with quality, make DS your jeweler. I saw this with my experience and know you will too.

Pros: Commitment to Perfection, Willingness to be Creative, Ability to Create, Great prices

Posted 12/18/07

I educated myself before looking for an engagement ring, so when I walked into this jeweler, I thought I knew what I was talking about. Well, they taught me a lot more than I thought I would ever learn, and walked away with an amazing ring in 3 hours. I worked with a young woman named Marta who was very helpful with all my questions and in providing advice. She was patient with me and took the time to make sure I was making a great choice. Their customer service was excellent and they are equipped with good technology to make the process more fun and interesting, and to help get to know your diamond(s) on a personal level. You will know what I mean when you visit. They also have the most unique ring bands that I have ever seen. Their tension collection is amazing. You will not go wrong looking into this place for any type of jewelry. By far the most helpful jeweler out there.

Posted 12/07/07

My fiance and I did quite a bit of research on diamonds, and every review we read of Dimend Scaasi's merchandise and service was glowing. We weren't disappointed - Shannon's help was invaluable and Isaac is so nice. They were great to work with and we are thrilled with the ring.

We are planning to buy a few more pieces over the next few years, and we will definitely be repeat customers at Dimend Scaasi. There aren't enough good things to say about this place. Recommended without reservations.

Pros: Service, product, speed of delivery

Cons: none

Posted 12/07/07

I couldn?t be happier with my engagement ring (actually, my Fiance couldn?t be happier). From picking out the setting to finding a diamond, Isaac and his team made buying my engagement ring easy. Plus, I was able to see the diamond under extreme magnification online, which made the purchase a lot less nerve racking? Overall, I highly recommend Dimend Scaasi? Dan

Pros: Easy, Professional, Good Advice + she loved it

Cons: Compared to other jewelers, all pros!

Posted 12/06/07

When we worked with Isaac on my engagement ring we got a crash course in diamonds and precious metals. Feeling informed makes a tremendous difference when such a big purchase is at stake, and we got wonderful support without a whiff of the dreaded hard sell. It was a joy to work with dimend scaasi and when it was time to choose our wedding bands we came back. The staff are very knowledgeable about jewelry but they also understand the emotional side, which is really nice when you're in the throes of pre-nuptial insanity.

My rings are absolute stunners, as is my husband's band. I get stopped at least once a week by someone who wants a closer look. The showroom is not your grandparents' stodgy jewelers; it has a stylish, contemporary vibe and the staff are friendly, easygoing and professional. Whenever I'm in the neighborhood I stop by for a cleaning and to check out the beautiful earrings, necklaces, bracelets and rings... just in case my husband needs any ideas for future birthdays and anniversaries.

Pros: selection, quality, customer service, atmosphere

Posted 12/04/07

Hi All,

After consulting with a friend about the best place to buy an engegement ring, I was told to go no further than a web-site called Dimend Scassi. I live in Ireland and after reviewing the site I contacted Shannon, who took me through every aspect of purchasing the ring, without ever putting pressure on a sale. I went away with all the information I could ask Shannon, who was good enough to spend 2 hours chatting to me. I looked everywhere for a better deal (as you do), and soon returned to Dimend Scassi hoping the ring I saw hadnt been sold. Shannon scheduled an online demonstration of the ring, and after reviewing it for some time, I made a very easy and painless purchase.

They were happy to ship the ring to Ireland, and delivered on my order very quickly, and I am happy to say my wife to be was stunned............She is very proud to show her ring off, and I really cant belive the deal I got. The ring is excellent quality, and is much nicer than any other I have seen.

If you are looking for a ring, and are not sure buying over the internet is a good option, visit the site and see what they have to offer, you wont find a better dealer anywhere, believe me I tried.

A very happy Irish Customer.

Pros: Excellent customer service, no pressure to buy, cant find better value, and I tried

Cons: None

Posted 12/03/07

I bought my wedding band from them and the diamonds fell out after 2 months. They refused to fix it and accused me of leading a hard life style. I work from home... not such a hard lifestyle. They finally fixed it and I wore it once and it started doing it again. Maybe it's my hard lifestyle?? I do not advise people to purchase jewelry from them. Sorry!

Posted 12/03/07

I bought an engagement ring and wedding band from Isaac. He gave me a great price on a diamond and diamond studded wedding band. One of the small diamonds fell out of the wedding band and he replaced it without any hassles. I live in San Francisco and did all this by phone, email and UPS. I was apprehensive about something as sensitive as a diamond purchase over the internet and such a long distance, but it was worth the risk and my wife and I are very happy with the rings.
Chris

Posted 12/03/07

Just amazing. You will not be let down by anyone at Dimend Scaasi. On the weekends, you're highly encouraged to make an appointment as they do fill up in a hurry! But, my girlfriend and I didn't know this and were totally clueless to how downtown jewlery locations function. We walked in and were told them we didn't have an appointment, but even though they were very busy at the time, Issac ushered us into his office and sat down to meet with us for nearly a half hour! I made 3 more trips back down there to get everything together and make up my mind and got the ring/diamond I wanted right in my price range! Issac and Shannon are awesome and I'm sure anyone else there is too! Cannot go wrong with Dimend Scaasi!

Posted 12/01/07

Very Professional, Talk with Shannon she will take great care of you. My wife is always getting compliments on her wedding ring. Great place to do business with, without a doubt the best in the city. Hope to do future business dimend SCAASI.

Pros: service, quality, price

Posted 11/30/07

This is the absolute best place to go for buying jewelry. Besides having great customer service, they have beautiful, quality jewelry. I designed my engagement ring and Shannon was able to track down the exact cut in a yellow diamond in New York and have it overnighted (this was a difficult diamond to find and quite an undertaking). The clarity was flawless and the end design was better than I could've imagined. Plus, Shannon was able to help plan a birthday surprise with my husband being deployed in Iraq. He was able to email what he wanted to buy for me, get it designed, and then she invited me in for a complementary cleaning; all the while I was clueless. To my surprise, I had a dozen pink roses and a new set of earrings to match my wedding ring. The time and thoughtfulness that Shannon went through to make this happen was truly unforgettable. I will be going back for any of my future jewelry needs and have recommended Shannon to my friends. It would be foolish to shop anywhere else!

Pros: 2 thumbs up!

Cons: Absolutely nothing!

Posted 11/30/07

I went shopping for an engagement ring, and after much online research, learning all about diamonds, and trying many different stores (including most of the big retail chains), I ended up traveling to the city (from the burbs) to jewerly row. There I was overwhelmed by all the choices and had a bad experience feeling pressured to buy a lower quality diamond at one of the random stores I visited. Then after reading reviews of Dimend Scaasi on this site, I made an appointment and met with Alexa, one of the stores very friendly and helpful store representatives. I pretty much knew what I wanted from all my research and from their very useful online site. She was patient, helpful, and took the time to understand what I was looking for, and even offered a great customization option (all free) that proved to make the ring I picked out, unique and perfect for what I was looking for. The service was great, the quality of the craftmenship and diamonds all excellent. This store and its staff deserves all the great recognition they are getting! Highly Recommended for engagement rings and other jewelry, we will be shopping there again!

Pros: Great service, excellent online viewing, great craftmenship, better than retail prices!

Cons: None

Posted 11/30/07

Being that there are so many variables that can change the price of a diamond, it?s extremely confusing!!! But Alexa helped me make the right choice, by asking a few different questions and showing me a few different options. I?ve gone to a few other places before coming here and all those other sales people made me feel like I was being taken advantage of. Here Alexa helped me decide and was never trying to push me to spend more money. The owner even came by talk to me and explained a few things about diamonds. They were able to find me an incredible diamond for what worked in my budget.
I had an idea of the setting that I wanted, but they did not have it, but were able to make it for me. It took a few weeks to be made, but once I saw it, it was worth it. When the ring was shown to me for the first time, I was blown away. It was AWESOME!!! Everyone that has seen, has had nothing but compliments.
I was recommended to this place by a coworker and will be going back to purchase the bands. As well as recommending dimend SCAASI to all my friends for any future jewelry purchases.
My one recommendation to you guys that are looking for an engagement ring?is have an idea of what you are able to spend, and let them take you from there.

Posted 11/06/07

Simply put, dimend SCAASI exudes professionalism. Every aspect of our interaction with them was flawless ? they were knowledgeable, patient, extremely helpful, and always conveyed the feeling that their job was to create another satisfied customer. Shannon was the individual that we worked with; she offered great advice, she knew the right questions to ask, and even after the purchase was made she maintained contact until the rings arrived at our doorstep. As I noted above, this jeweler exudes professionalism ? you cannot do better.

Posted 09/10/07

The staff at Dimend Scassi was very warm and welcoming. I was shopping for an engagement ring for my girlfriend and this was by far the best experience I had shopping for a ring. Shannon was extremely helpful and patient, which for a first time diamond purchaser, was very important. She was not pushy and really asked a lot of questions. There was a bit of a rush on the order and they were very accomodating. The ring turned out to be more beautiful than I had imagined and my girlfriend, now fiance, loves it!!!

Thanks again Dimend Scassi. We'll be back for wedding bands soon!!

-Steve

Pros: Everything

Cons: Nothing

Posted 08/13/07

I recently purchased an engagement ring from dimend SCAASI. I could not have had a better experience. I visited the website and instantly began speaking to shannon, one of the friendly and informative jewlers at the store, via their instant messaing help feature. And she didn't just show me one or two rings and tell me what I wanted. Online, Shannon was able to show me different rings from the wide variety of styles they offer from a very vague description of what I thought I wanted. Come on, I am a guy. what do I know about engagement rings?Thanks to Shannon and the people at diamend SCAASI I know a lot more. And best of all, I know where I am shopping for jewlery in the future. It took a few weeks for the ring to be custom made, but it was well worth the wait. My jaw dropped to the floor when I opened the box. I got a lot of ring for what I spent. The service was excellent. The people were friendly. I would recommednd diamend SCAASI to anyone.

Pros: This is the place to get your jewelry

Cons: none

Posted 07/26/07

I made the daunting purchase of a gelin abachi ring as a suprise engagement ring for my now fiancee based on the designs i saw online compared to that what the jewellry stores in the UK had to offer. No contest in my opinion. Dimend Scaasi offered a great price so i got in touch. I dealt with Shannon, whos customer service was impecable throughout, from photographs of the ring from all angles, to close ups of which diamonds i could choose, and rapid replies to my emails. The ring did require resizing so i would recommend you get the ring sizer sent first if you are ordering online (this would mean, however, any suprise proposals wouldn't be much of a suprise) but again the repair was dealt with efficiently and shipped back to the uk as soon as it was ready.

There was no hard sell involved, they just provide you with all the info you need, then step back and let you make your decision.

The way it should be.

Thanks Shannon

Chris, United Kingdom

Pros: Fantastic customer service. No hard sell. Great designs

Cons: UK customs and excise - a little tricky to negotiate when returning/recieving back the repair.

Posted 07/19/07

I just received my gorgeus pair of diamond studs from Alexa.
They are without a doubt, the most beautiful earrings I have
ever seen. Alexa has been terrific, I am awaiting my
10th anniversary present, a gelin abaci tension ring.
Their pricing is fantastic, Alexa saved me $800.00.
Thank-you ,I will be doing business with Dimend Scaasi
from now on.

Posted 06/27/07

i rarely bother to review anything, but i thought that dimend SCAASI deserved commendation for turning the very intimidating engagement ring purchase into a great experience. i agree with a number of other reviewers who said they had gone other places but found Isaac and his staff unbeatable. after frusturation and embarrasment at a number of other diamond dealers, i knew as soon as i entered the store that i wanted to give them by business.

beyond the great service and selection, my sales person actually kept me well under budget. rather than slowly directing toward options that would move me up in price, Shannon actually made recommendations based on subtle distinctions that made my final purchase more affordable. and instead of adding pressure to the final decision, the sales people stepped back and let me think for a moment.

and the store itself is cool and fun. i'll definitely be recommending them to anyone that asks me for help with this really big decision.

Pros: amazing service, selection and price. cool store. low-pressure environment. listen to your needs and then meet them.

Cons: none

Posted 04/09/07

After 2 dissappointed experiences on the internet I was reluctant to try again so had a look round lots of high street jewellers and prices were astronomical for the kind of diamond ring I was looking for. Then luckily I happened to find Dimend Scassi on my internet search engine. At first I thought it was too good to be true as it ticked all the boxes for my requirements. The diamond had a GIA cert. the size was right and the price seemed fantastic for the quality of diamond. So I contacted the store and to my surprise was able to view the diamond I had selected with the 'Inner-view' facility. The lady I spoke to - Lexi was fantastic. She answered all my questions and gave me lots of advice. So once more I embarked on purchasing on-line even though I live in England and it seemed an awful long way away if anything should go wrong. I had no need to worry because both Lexi and Issac are A1, 100% fantastic people. I chose my stone, then chose my setting, sent my money promptly and on time my ring arrived and may I say it is above all my expectations and I havn't stopped smiling since. Now I agree everything in America is bigger and better! I must have saved at least a third of the cost even taking the duty into account. If ever I wanted another item of jewellery I would only go to one place Dimend Scassi. I have told Issac and Lexi that I will be their British ambassador and if I can help in any way with any questions then they can give my email address to any other potential customers. Once more may I say to Lexi and Issac you have restored my faith in people, there is some genuine honest people still out there! And my ring is the proof and since wearing it for the past two weeks all my friends have noticed it and said how stunning it is. I cant stop smiling!!!
Thanks again,
Ange

Pros: Inner View facility, certified diamonds

Cons: None

Posted 02/23/07

Alexa and Isaac-

I am just now getting caught up on everything after our vacation, but I wanted to send you both a note, and especially you, Alexa, and tell you THANK YOU for your hard work, limitless patience, and enthusiasm (as well as keeping me in my budget) in choosing the ring and the center stone for my (at the time) soon to be fiance!! I asked her on the beach in Maui, it was cloudy so we could not see the stars that well, and after the initial shock and disbelief, she did say yes, and then guess what - the sky was perfectly clear!! It was amazing! More importantly, when we arrived back home, she saw her ring for the first time (not ready in time given our vacation dates), and was floored! She said the words that both of you (I think) will enjoy, when she was looking at it later in the day, she just turned to me and said "It's beautiful, and it's perfect - everything that I had wanted!" That was, obviously music to my ears, and it could not have been done without both of you. I also want to mention that I live in Texas, and you put me at ease with buying over the internet. Isaac, you have a wonderful sales person in Alexa!! Again, my sincere thanks for everything, the ring is beautiful!! I will definitely be doing more business with Dimend SCAASI.

Pros: Fantastic Customer Service, No Pushy Sales, Great Prices

Cons: No store in Texas

Posted 02/03/07

I was a very skeptical first time internet buyer and I did the diamond research I began to talk with Shannon. The internet experience was just like walking into the store...she put my mind at ease and peaked my creativity. The package showed up as priomised with some nice "extras"....The thoughtfulness and service was really second to none. As I researched diamond prices via the net I found no other company to be able to compete with the price of the particluar diamond that I wanted...given the specifics...This was the cheapest place to get the best diamond. When you buy from Shannon Hruza at dimend SCAASI you are getting the best for less. Thank you Shannon, I will be back!
JK:)

Pros: Did as promised, went the extra mile, made the deal work

Cons: They don't have a store in my town

Posted 01/10/07

Visit Shannon Hruza - she made the experience of purchasing an engagement ring completely stress-free and enjoyable. I can't thank her enough for the level of professionalism and customer service that I received. The ring was more beautiful than I expected.

Thank you, Shannon! You've earned a loyal customer!

John A

Pros: Best prices on the internet

Cons: No retail stores in Cleveland

Posted 01/08/07

We couldn't be any happier with each part of the process. I would recommend Isaac to anyone. -Matt

Pros: Professionalism and Knowledge

Cons: None

Posted 12/06/06

These guys are great. I was looking for a nice engagement ring for my girlfriend. I looked everywhere, I mean everywhere. I even tried Ebay. Then as all men on their last stand, I did that 3am search, eyes blood-shot. Just then I came across Dimend Scaasi?s page. To my surprise , I found just what I was looking for, but I was still a little skeptical. I called the following day and spoke with Alexa, she was a great help. I mean she kept me on budget and got me an engagement ring that my now fiance is more than happy to show off, so guy?s if you?re looking for a one of a kind ring, let Alexa or Marta help. I know I will return. I saw a platinum band that I want for my wedding ring. My hats off to you guys.

Pros: Great design, superb quality, best help around

Cons: Hard to find parking, Downtown is not parking friendly

Posted 12/06/06

Probably the best retail buying experience I've ever had. Dimend Scaasi made my engagement and wedding ring buying experience very enjoyable. Their modern and well-appointed showroom is located in the giant Jewelers Building, and puts all others I visited there to shame. I did extensive research prior to buying my ring and found that they offered very competitive pricing right out of the gate. I didn't have to negotiate down an overly padded price or listen to all of the BS other jewelers shovel to shoppers perceived as naive. Working with the owner, Isaac, was a comforting experience in itself, but I also found him to be very patient and professional. The service level is what you'd expect from a Tiffany's or Bailey, Banks & Biddle with no pretense or condescending attitudes. Their designs are stylistically current and offer much variety. They also sell high quality diamonds, right up to the famous Eight-Star. Isaac was able to meet all of my special design requests, perfectly customizing a ring to match exactly what my fiance envisioned.

Pros: Validated valet parking, friendly knowledgable service, first rate quality and variety

Cons: Loop location may not be convenient for everyone

Posted 12/06/06

Isaac is the nicest and most professional jeweler I have ever worked with! I recommend him to anyone in need of fine jewelry. His office is modern and comfortable. It has a digital magnifying glass that shows you exactly what you are buying. In addition, he makes purchasing jewelry insurance easy and affordable! Moreover, his wife makes the best nail polish!

Pros: Great customer service! With a beautiful staff!

Cons: Nothing.

Posted 12/05/06

I wanted to buy a ring a ring before leaving Chicago for the summer. I spent a long time looking online at Dimend SCAASI, which had one of the best sites for diamonds and rings I have ever seen, before my fiancee and I scheduled an appointment to look in person. It made the selection process and expectations easier. Isaac was extremely flexible in getting a ring done in a rush so that I could have it before leaving on vacation to Maine in order to propose. EXCELLENT SERVICE from the beginning to the very end. Looking forward to buying bands sometime soon.

Posted 12/05/06

I cannot say enough about dimend SCAASI. We made an appointment to purchase an engagement ring. The owner took unlimited amounts of time to show us various settings and different stones. My girl continues to receive rave comments on the ring from total strangers and co-workers. They jumped through hoops to deliver the ring via over-night as we were leaving on a cruise the following morning. Highly recommended!!!!!!

Pros: Total one stop! I'm not kidding Excellent AAAAA++++++

Cons: None

Posted 12/05/06

This is the best jeweler I have been to. They took the edge off of shopping for something big, like an engagement ring. Very accomodating, knowledgable and friendly staff. Don't look anywhere else for your fine jewlery, this is the place. The ring is perfect, she gets nothing but compliments. Thanks Isaac!

Pros: Great office, very comfortable and hip.

Cons: none

Posted 12/05/06

I had been saving for about 6 months to get my wife a nice ring for her birthday and for the birth of our twins. I searched numerous websites for the perfect ring. I was very happy to find dimend SCAASI. They have a huge selection of jewelry to choose from and I found their prices to be very competitive. I picked out a five-stone diamond/sapphire ring, asked them to engrave it with my twins' names and substituted blue sapphires for pink ones. I also asked them for this in a very short time period. Not only were they very accommodating to all my requests, they went out of their way to track the shipment after a huge snow storm to ensure that the ring would be ready in time. When my wife received the ring, she was ecstatic. It was exactly as it looked on the website pictures. This ring will be a keepsake that will be passed on to the next generation one day. I highly recommend SCAASI. We will be coming back for future purchases.

Pros: Quality jewelry, Competitive prices, Great Service, Nice website

Cons: Parking, Limted business hours

Posted 12/05/06

When we went to select a new wedding band for my wife, everything Isaac showed us was finer than any jeweler we'd been to. He made us comfortable and more important, my wife was happy. He also reset her engagement ring to match the new wedding band. Great experience. We would not even consider another jeweler for our family.

Pros: Service, Quality, Price

Cons: Parking was a little tuff

Posted 11/22/06

We have been the many Jewelers and many Jewelry stores. The Gottesmans of Dimend Scaasi is by far superior. They are accomodating on all fronts. You feel like your family with them and they bend over backwards to make things happen. This Jeweler rates at a # 10 with our family. Were finally so happy to feel safe and good about our choice with Dimend Scaasi!

Pros: They are the most accomodating to their customers with precision work!

Posted 11/22/06

I've purchased several items from Isaac, some with diamonds and some not. He has a great collection of interesting and modern jewelry, all in really great taste. Isaac definitely takes time to show you everything you wanted to know and more about what you're interested in. You never feel rushed. He is very honest and will not only always sell you quality jewelry but will do it at very competitive price. My wife loves everything I've ever bought her there - now I don't even bring her with when I go, whatever I bring home she loves! Oh, and don't forget to get a parking sticker from him so you get a break on the valet parking.

Pros: Cool showroom with great music and art, free coffee/espresso

Cons: None

Posted 11/21/06

I spent a couple of weeks looking around chicago before choosing a ring from Dimend Scassi. Issac and staff were very helpful and friendly. Fiance is very happy with the ring. Highly recommended.

Posted 08/21/06

It has taken me awhile to get around to writing this review, but I was absolutely thrilled with my experience. My husband and I went together to find a upgrade from original engagement ring. Issac was very patient and explained everything we needed to know to make an informed diamond purchase. Unlike other jewelry stores there was no pressure and the atmosphere was very relaxed. We got a great price and most importantly a beautiful ring customized to fit my tastes. I have recommended him to many of my friends and will continue to tell everyone about the wonderful service and the most beautiful finished product.

Posted 08/08/06

After looking all over in stores and on the internet about the best engagement ring to choose as far as size, cut and clarity, I scheduled a meeting with Isaac at Dimend Scaasi. He was a tremendous help in educating me about diamonds and helped me to make the best decision for not only now but how the engagement ring will look with a wedding band. My fiance gets many compliments and we have referred several friends to Dimend Scassi. I would recommend them to anyone! They are honest, very friendly and were able to meet my timeline.

Mike from Chicago

Pros: One on One service, knowledge, price

Posted 07/27/06

I went into Dimend Scaasi based on the reviews that I saw on this site. I enjoyed my visit, but decided to explore more options in the Chicago area. After going to more than a dozen jewelers both in the diamond district and in the suburbs, I returned to Dimend Scaasi. He just had the best selection and prices, and seemed to be the most honest of the jewelers I visited. I got a beautiful ring and setting, and my fiance and I are both pleased.
Even better then the selection and the prices is the customer service that I receieved at Dimend Scaasi. I was about to embark on a two week trip with my girlfriend, first along the Eastern Seaboard, and then to the beach with her family. I wanted to propose to her on the beach, but the ring wouldn't be ready in time for me to pick it up before I left. (Note: I actually purchased the ring only two days before I was leaving.) So Isaac and his employees contacted the workshop in California where the band is cast and the diamond is set and asked them to hurry my order. They also overnighted the ring, as well as the "goodie bag" (which contained the certificates, cleaners, etc) to my girlfriend's parents house in time for them to bring it down to the beach. Overall, I can't stress enough how wonderful the experience with them was. I am certainly going to patronize them for all my future jewelery needs.

Pros: Very accomadating, honest, helpful

Cons: NONE

Posted 07/05/06

Great value and the ring was exactly what my fiance was looking for (Tiffany style Legacy setting) Isaac was extremely helpful in making this happen and couldn't be happier with their service!

Pros: Price, Value, Service

Cons: Time frame

Posted 04/19/06

Isaac you are a Genius. John and I were looking for the most unique and contemporary engagement ring. You have so much to select from. You really took the time to sit down with us and provide us with information to make our decision easier. We selected the STYLE 1A2CB Cathedral-Tension ring set with fine side Princess cut diamonds. John proposed this past Saturday February 4th. It is an absolutely gorgeous ring. Thank you Isaac, we plan to come back when we need the bridal bands.

Pros: Knowledgeable, Unique, High-Quality

Posted 02/08/06

I recently purchased an engagement ring for my fiancée and she loves it! Isaac was very helpful in picking out the ring and diamond and made it exactly how she wanted it. I originally purchased a diamond from him that wasn't at the store but when he received it he wasn't pleased with the quality or sparkle. I imagine any other jeweler would have just put it in the ring and not told me but Isaac had me come in and actually see the difference. Alone, the lower quality diamond looked fine but after seeing it up against the one he reordered to replace it, the difference was night and day. Isaac is honest, will work within your budget and will spend a considerable amount of his time to make sure you get what you want. I would highly recommend him to anybody.

Pros: High Quality, Personal Service, Convenient Location

Posted 01/18/06

The ring Dimend SCAASI made is absolutely beautiful! I was able to get exactly what I wanted -- no need to settle for something different because thats all they have available in the store. I have never considered making a purchase like this over the internet so I took the ring to a reputable gemologist to have it appraised. I wanted the assurance that I got what I ordered. The appraisal came in higher than the purchase price!

Working with Dimend SCAASI was a pleasant experience. I will recommend you to everyone.

Posted 12/01/05

Shopping through the website is very easy, but friendly experience in the store is unparalled

Posted 11/17/05

Isaac was so helpful, the atmosphere was great, the selection was awesome. My fiance absolutely loved her ring. It has been a few weeks since I gave it to her, and she can't stop looking at it. If you want to buy a ring in Chicago, go see Isaac at Dimend Scassi.

Pros: Customer Service, Selection, Atmosphere

Posted 11/10/05

Highly recommended! Isaac is extremely knowledgable and helpful, either in-person or online. Unusual, innovative ring designs and a good selection of high end stones at decent prices. The website is very professional, more than competitive with large operations such as Blue Nile.

Posted 11/09/05

All around great service, quality, and fair prices. I would recommend to anybody. They were patient and Alexa (I hope I remembered right) was unbelievable. Best wishes...

Posted 11/09/05