Country Pet Retreat

★★★☆☆
41.8193 -88.196
Map and Directions to Country Pet Retreat

630-393-9390

29W421 Butterfield Rd

Warrenville, IL

60555

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About Country Pet Retreat

Pets & Animals

Pets & Animals
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Reviews 1 - 7 of 7.
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My dog was boarded at Country Pet Retreat from 7/26-7/30 2013.

When I picked her up at approximately 4pm on 7/30/13 she appeared dirty and was limping. After a cursory examination I found feces dried on her fur (not near her rectal area) and red-scaly spots between her toes. The vet (Banfield Pet Hospital in Aurora, IL) determined that she has both a yeast and bacterial infection between the pads of her feet. This is most likely the result of standing in her own feces and urine for an extended period of time.

The stench of fecal matter and urine was overwhelming inside the facility. I was told the dogs we housed in indoor dog runs (seperate from each other) which would have been fine if the facilities were clean.

I will NEVER use this boarder again!

1
★☆☆☆☆

My dog was boarded at Country Pet Retreat from 7/26-7/30 2013.

When I picked her up at approximately 4pm on 7/30/13 she appeared dirty and was limping. After a cursory examination I found feces dried on her fur (not near her rectal area) and red-scaly spots between her toes. The vet (Banfield Pet Hospital in Aurora, IL) determined that she has both a yeast and bacterial infection between the pads of her feet. This is most likely the result of standing in her own feces and urine for an extended period of time.

The stench of fecal matter and urine was overwhelming inside the facility. I was told the dogs we housed in indoor dog runs (seperate from each other) which would have been fine if the facilities were clean.

I will NEVER use this boarder again!

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I have been bringing my dogs to Sue for about 15 years...she is WONDERFUL with them and always very accommodating. My dogs love to stay with her and they also get groomed by her. I wouldn't trust anyone else with my babies! I know my dogs are being well taken care of when they are with Sue

5
★★★★★

I have been bringing my dogs to Sue for about 15 years...she is WONDERFUL with them and always very accommodating. My dogs love to stay with her and they also get groomed by her. I wouldn't trust anyone else with my babies! I know my dogs are being well taken care of when they are with Sue

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Years ago, I returned to Country Pet Retreat after being disappointed with other boarding facilities. Sue is extremely helpful and caring towards my dog. She went out of her way to suggest specific vitamin supplements since my dog has digestive problems. ( She doesn't sell the vitamins, thus no profit for her.)
It's very unusual to never smell something when there are multiple runs and dogs are going at different times even if the runs are cleaned morning, noon, and night. If you think there's a problem, mention it to Sue. I assure you that she's sincere and caring. Plus, remember, no one is on "call" twenty-four seven. She lives on the premises, which is a bonus for your dog, so she has to set limits. I'm polite to her and have NEVER had a problem.

4
★★★★☆

Years ago, I returned to Country Pet Retreat after being disappointed with other boarding facilities. Sue is extremely helpful and caring towards my dog. She went out of her way to suggest specific vitamin supplements since my dog has digestive problems. ( She doesn't sell the vitamins, thus no profit for her.)
It's very unusual to never smell something when there are multiple runs and dogs are going at different times even if the runs are cleaned morning, noon, and night. If you think there's a problem, mention it to Sue. I assure you that she's sincere and caring. Plus, remember, no one is on "call" twenty-four seven. She lives on the premises, which is a bonus for your dog, so she has to set limits. I'm polite to her and have NEVER had a problem.

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I have been very pleased with the care and grooming my pets have received when I take them to Sue at Country Pet Retreat. Sue loves my dogs and takes great care of them. It is nice to know that someone who actually cares about dogs is taking care of our dogs and not just a stranger.

M. Giuffre

4
★★★★☆

I have been very pleased with the care and grooming my pets have received when I take them to Sue at Country Pet Retreat. Sue loves my dogs and takes great care of them. It is nice to know that someone who actually cares about dogs is taking care of our dogs and not just a stranger.

M. Giuffre

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I do notice a distinct smell...but it smells more like doggy shampoo or something...not feces/urine. Sue is not necessarily a people person...but she isn't baby-sitting my kids. She is watching my dog. My dog is neurotic and I think she is stressed when she comes home...but that would probably happen anywhere. I choose this place because it is close and I think that it is fine...not the ritz but okay.

3
★★★☆☆

I do notice a distinct smell...but it smells more like doggy shampoo or something...not feces/urine. Sue is not necessarily a people person...but she isn't baby-sitting my kids. She is watching my dog. My dog is neurotic and I think she is stressed when she comes home...but that would probably happen anywhere. I choose this place because it is close and I think that it is fine...not the ritz but okay.

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Our Golden Retriever has stayed here every year and this will be her 4th time. I never smelled any odors at all. She is our family member and does very well with Sue, the owner. We always request the larger run for her.

Whenever we come back, Cinnamon seems very well adjusted and we know she is cared for very well.

Before taking Cinnamon to Country Pet Retreat, we used one Kennel on St Charles road a long time ago. Upon returning, Cinnamon was acting very angry and neurotic. We knew something happened there, but Cinnamon did recover.

5
★★★★★

Our Golden Retriever has stayed here every year and this will be her 4th time. I never smelled any odors at all. She is our family member and does very well with Sue, the owner. We always request the larger run for her.

Whenever we come back, Cinnamon seems very well adjusted and we know she is cared for very well.

Before taking Cinnamon to Country Pet Retreat, we used one Kennel on St Charles road a long time ago. Upon returning, Cinnamon was acting very angry and neurotic. We knew something happened there, but Cinnamon did recover.

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I made the mistake of using this boarding facility without checking it out first. The stench of pet feces and urine was overpowering. I thought it was just because she might have just cleaned out the cages, but the smell was the same when I picked my dog up. All the dog toys had to be thrown away because I could not get the stink out. My dog had a urinary tract infection when I took her home, which went unnoticed at the kennel. And be prepared for a lecture on how she has a life outside the kennel if you come 20 minutes late to pick your dog up.

1
★☆☆☆☆

I made the mistake of using this boarding facility without checking it out first. The stench of pet feces and urine was overpowering. I thought it was just because she might have just cleaned out the cages, but the smell was the same when I picked my dog up. All the dog toys had to be thrown away because I could not get the stink out. My dog had a urinary tract infection when I took her home, which went unnoticed at the kennel. And be prepared for a lecture on how she has a life outside the kennel if you come 20 minutes late to pick your dog up.

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