Best Buy
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Message from Best Buy
Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.
Editorial by Citysearch
In ShortFounded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Key Points
- Consumer Electronics
- Personal Computers & Software
- Home Appliances
The Inside Scoop
- Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
- The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
- Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Insider Pages Reviews for Best Buy
As we were checking out, the sales associate told us that their checking service had refused our check with no explanation as to why/how it had happened. So we left our items at the register and walked out the door and drove to Circuit City. We found a better laptop at lower price along with a package deal including a wireless router and all-in-one printer. The sales associate who helped us out immediately informed us of the rebate offers which saved us even more money. In conclusion, so long "Worst' Buy"!!
Posted 11/21/08 | Report Abuse
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I like when I go in this store, I am greeted by a friendly person and I never have to search for someone to help me find something. The service has always been good and the people have always been so helpful.
PROS: excellent customer service
CONS:
Posted 08/16/05 | Report Abuse
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Better deals then expected very competative to Discount shopping and electronics. Not to far to travel, plenty of help and variety of Services as well as well as nice COmputer Systems and Hardware software and perephials. Would shop again if I was comparison I wouold seek Best Buy again.
PROS: Close
CONS: Crowds
Posted 08/05/05 | Report Abuse
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Latest reviews from Citysearch.
Worst possible service ever!
by Ryan33187
I was calling the Orland Park location from my cell phone at my house to see if they had something in stock so as to not waste my time. I sat on hold for about 20 minutes before hanging up and calling again. Low and behold was on hold forever again... so I decided to drive there while on hold to see what would have taken the shortest amount of time. Sadly enough I drove there on hold saw they had what I was looking for and left still on hold. Amazing how hard it is for a company to pick up a phone and answer some simple questions. I decided to go across the street to purchase it instead. BEST BUY needs to have a meeting on how to pay attention to the potential customers looking for answers over the phone.
Pros: none
Cons: Can't provide good customer service.
Posted 08/02/09